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Pbx Operator Switchboard Operator Jobs (NOW HIRING)

Harlingen Medical Center

PBX Operator

Harlingen, TX · On-site

Overview We are seeking a PBX Operator, also referred to as a Switchboard Operator or Communication Operator in our communications department. The PBX Operator is responsible for answering the ...

AHMC Healthcare

PBX Operator

Anaheim, CA

$21 - $23.65/hr

... switchboard experience desired or heavy phone experience 4. Proficient with Microsoft Office (Word, Excel, Outlook, etc.) 5. Bilingual desirable

AHMC Healthcare

PBX Operator

Anaheim, CA · On-site

$21/hr

Responsibilities The PBX Operator is responsible for answering and directing calls to and from and ... work under pressure 3. Previous switchboard experience desired or heavy phone experience 4. ...

AHMC Healthcare

PBX Operator

Anaheim, CA

Responsibilities The PBX Operator is responsible for answering and directing calls to and from and ... Previous switchboard experience desired or heavy phone experience4. Proficient with Microsoft ...

Baptist Health

PBX Operator

Lexington, KY

Summary The PBX/Switchboard Department serves as the central communication hub for Baptist Health ... PBX Operator Part-Time, Days * Direct incoming calls from the switchboard and patient information ...

Baptist Health

PBX Operator

Lexington, KY · On-site

Summary The PBX/Switchboard Department serves as the central communication hub for Baptist Health ... PBX Operator Part-Time, Days * Direct incoming calls from the switchboard and patient information ...

Zachry

PBX Operator

San Antonio, TX

Experience as a PBX operator, call center agent, or switchboard operator preferred. * Familiarity with hotel operations and Property Management Systems (PMS) preferred. * Hospitality coursework or ...

Zachry

PBX Operator

San Antonio, TX

Experience as a PBX operator, call center agent, or switchboard operator preferred. * Familiarity with hotel operations and Property Management Systems (PMS) preferred. * Hospitality coursework or ...

Zachry

PBX Operator

San Antonio, TX

Experience as a PBX operator, call center agent, or switchboard operator preferred. * Familiarity with hotel operations and Property Management Systems (PMS) preferred. * Hospitality coursework or ...

Zachry

PBX Operator

San Antonio, TX

Experience as a PBX operator, call center agent, or switchboard operator preferred. * Familiarity with hotel operations and Property Management Systems (PMS) preferred. * Hospitality coursework or ...

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How much do pbx operator switchboard operator jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for pbx operator switchboard operator in the United States is $16.75, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What are PBX Operators or Switchboard Operators?

PBX Operators, also known as Switchboard Operators, are professionals responsible for managing and directing incoming and outgoing telephone calls within an organization. They operate a telephone switchboard or a Private Branch Exchange (PBX) system to connect callers to the appropriate department or individual. Additionally, they may provide information, take messages, and handle emergency calls, ensuring efficient communication within the company. Their role is essential for maintaining seamless internal and external communication and often includes administrative tasks.

What is the difference between Pbx Operator Switchboard Operator vs Receptionist?

AspectPbx Operator Switchboard OperatorReceptionist
Primary RoleManages phone systems, routes calls, and operates switchboardsGreets visitors, answers calls, and performs administrative tasks
Work EnvironmentOffice settings, call centers, corporate environmentsFront desk, office reception areas
Required SkillsCommunication, multitasking, familiarity with phone systemsCommunication, customer service, organizational skills

The main difference between a Pbx Operator Switchboard Operator and a Receptionist lies in their primary responsibilities. Pbx Operators focus on managing phone systems and call routing, while Receptionists handle visitor interactions and general administrative duties. Both roles require strong communication skills and are commonly found in office environments, but their specific functions differ significantly.

What are some common challenges faced by PBX/Switchboard Operators, and how can they be managed effectively?

PBX/Switchboard Operators often handle a high volume of calls, which requires maintaining composure and professionalism under pressure. Managing multiple lines simultaneously and accurately transferring calls can be challenging, especially during peak hours. Effective communication skills, familiarity with the phone system, and strong multitasking abilities are essential for success. Employers typically provide training on the specific switchboard systems used, and operators are supported by team leads or supervisors to ensure smooth call flow and customer satisfaction.

What are the key skills and qualifications needed to thrive as a PBX/Switchboard Operator, and why are they important?

To thrive as a PBX/Switchboard Operator, you need excellent verbal communication, strong organizational skills, and a high school diploma or equivalent. Familiarity with PBX phone systems, call routing software, and office productivity tools is typically required. Outstanding customer service abilities, patience, and the capacity to multitask make someone stand out in this role. These skills are crucial to ensure efficient call management, positive caller experiences, and seamless communication within the organization.
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Pbx Operator Switchboard Operator jobs near you
Infographic showing various Pbx Operator Switchboard Operator job openings in the United States as of May 2026, with employment types broken down into 4% Full Time, 91% Part Time, 3% Contract, and 2% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $34,841 per year, or $16.8 per hour.
PBX Operator

PBX Operator

Harlingen Medical Center

Harlingen, TX • On-site

Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Job description

Overview
We are seeking a PBX Operator, also referred to as a Switchboard Operator or Communication Operator in our communications department. The PBX Operator is responsible for answering the switchboard and overhead pages, greeting visitors, and directing them to the appropriate departments, while also monitoring hospital alarms and maintaining knowledge of the policies and procedures for all hospital emergency codes.
Shift's Available: Mornings, Mids, and Nights (Flexible to work all shifts)
Employment Type: Part-time
Hours: 12 hour shifts
Location: Harlingen Medical Center - Harlingen, Texas
Here are some of the benefits of working at Prime Healthcare:
  • Health, dental, and vision insurance options
  • Paid vacation, sick time and holidays
  • Bereavement leave, FMLA and other leave options
  • Employer 401K options
  • Tuition reimbursement options
  • Disability and other insurance options
  • Many other amazing benefits

Full benefits at Prime Healthcare: https://www.primehealthcare.com/careers/benefits/
Responsibilities
Essential Duties and Responsibilities (includes, but not limited to):
  • Answer and route incoming calls to the appropriate hospital departments, physicians, or staff promptly and courteously
  • Assist visitors and callers by providing information or directing them to the appropriate contacts, and promptly handle emergency calls by connecting them to response teams or on-call personnel
  • Monitor and maintain the telephone system by reporting malfunctions to technical support and keeping accurate call logs and messages for staff and departments
  • Support communication during hospital emergencies or critical events by coordinating calls and information flow
  • Ensure compliance with hospital policies and maintain confidentiality when handling sensitive information

Qualifications
Before we go any further, we do have some deal-breakers. You must have:
Education and Work Experience
  1. High School Diploma or Equivalent required (effective 4/1/14 for all new hires).
  2. Previous PBX experience preferred.
  3. Previous experience in office or receptionist.
  4. Effective written, verbal communication, and interpersonal skills.
  5. Ability to multi-task, prioritize needs to meet required timelines.
  6. Analytical and problem-solving skills.
  7. Customer Services experience preferred.

Employment Status
Part Time < 60
Shift
Variable
Equal Employment Opportunity
Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

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