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Pbx Operator Switchboard Operator Jobs (NOW HIRING)

Baptist Health

PBX Operator

Lexington, KY · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Summary PBX Operator Full-Time, Nights The PBX/Switchboard Department serves as the central communication hub for Baptist Health Lexington, supporting patients, visitors, team members, and clinical ...

StoneSprings Hospital Center

Switchboard PBX Operator PRN

Herndon, VA · On-site

$14.25 - $17.10/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Do you have the PRN career opportunities as a(an) Switchboard PBX Operator PRN you want with your current employer? We have an exciting opportunity for you to join StoneSprings Hospital Center which ...

New

AHMC Healthcare

PBX Operator

Anaheim, CA

$23 - $26.41/hr

The PBX Operator is responsible for answering and directing calls to and from and within the ... Previous switchboard experience desired or heavy phone experience 4. Proficient with Microsoft ...

AHMC Healthcare

PBX Operator

Anaheim, CA · On-site

$226.41/hr

Overview The PBX Operator is responsible for answering and directing calls to and from and within ... Previous switchboard experience desired or heavy phone experience 4. Proficient with Microsoft ...

StoneSprings Hospital Center

Switchboard PBX Operator PRN

Dulles, VA · On-site

$14.25 - $17.10/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Do you have the PRN career opportunities as a(an) Switchboard PBX Operator PRN you want with your current employer? We have an exciting opportunity for you to join StoneSprings Hospital Center which ...

New

StoneSprings Hospital Center

Switchboard PBX Operator PRN

Ashburn, VA · On-site

$14.25 - $17.10/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Do you have the PRN career opportunities as a(an) Switchboard PBX Operator PRN you want with your current employer? We have an exciting opportunity for you to join StoneSprings Hospital Center which ...

New

AHMC Healthcare

PBX Operator

Anaheim, CA

$226.41/hr

The PBX Operator is responsible for answering and directing calls to and from and within the ... Previous switchboard experience desired or heavy phone experience 4. Proficient with Microsoft ...

StoneSprings Hospital Center

Switchboard PBX Operator PRN

Fairfax, VA · On-site

$14.25 - $17.10/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Do you have the PRN career opportunities as a(an) Switchboard PBX Operator PRN you want with your current employer? We have an exciting opportunity for you to join StoneSprings Hospital Center which ...

New

StoneSprings Hospital Center

Switchboard PBX Operator PRN

Reston, VA · On-site

$14.25 - $17.10/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Do you have the PRN career opportunities as a(an) Switchboard PBX Operator PRN you want with your current employer? We have an exciting opportunity for you to join StoneSprings Hospital Center which ...

New

AHMC Healthcare

PBX Operator

Anaheim, CA · On-site

Overview The PBX Operator is responsible for answering and directing calls to and from and within ... Previous switchboard experience desired or heavy phone experience4. Proficient with Microsoft ...

AHMC Healthcare

PBX Operator

Anaheim, CA · On-site

$23/hr

Overview The PBX Operator is responsible for answering and directing calls to and from and within ... Previous switchboard experience desired or heavy phone experience 4. Proficient with Microsoft ...

AHMC Healthcare

PBX Operator

Anaheim, CA

Overview The PBX Operator is responsible for answering and directing calls to and from and within ... Previous switchboard experience desired or heavy phone experience4. Proficient with Microsoft ...

TriCities Hospital

Switchboard PBX Operator PRN

Hopewell, VA · On-site

$13 - $15.60/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Do you have the PRN career opportunities as a(an) Switchboard PBX Operator PRN you want with your current employer? We have an exciting opportunity for you to join TriCities Hospital which is part of ...

New

Baptist Health

PBX Operator

Lexington, KY

  • Medical

  • Life

  • Retirement

Summary The PBX/Switchboard Department serves as the central communication hub for Baptist Health ... PBX Operator Part-Time, Days * Direct incoming calls from the switchboard and patient information ...

Baptist Health

PBX Operator

Lexington, KY · On-site

  • Medical

  • Life

  • Retirement

Summary The PBX/Switchboard Department serves as the central communication hub for Baptist Health ... PBX Operator Part-Time, Days * Direct incoming calls from the switchboard and patient information ...

Catholic Medical Center

Switchboard PBX Operator

Manchester, NH · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Do you want to join an organization that invests in you as a(an) Switchboard PBX Operator? At Catholic Medical Center, you come first. HCA Healthcare has committed up to $300 million in programs to ...

Ridgecrest Regional Hospital

Switchboard Operator

Ridgecrest, CA

$19.28 - $27.95/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Switchboard Operator * Specialty: Communications * Salary: $19.28-$27.95/hour * Working Hours: 40 ... Complete tasks assigned by the Department Manager, Department Assistant Manager, and Lead PBX ...

New

Ridgecrest Regional Hospital

Switchboard Operator

Ridgecrest, CA · On-site

$19.28 - $27.95/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Switchboard Operator * Specialty: Communications * Salary: $19.28-$27.95/hour * Working Hours: 40 ... Complete tasks assigned by the Department Manager, Department Assistant Manager, and Lead PBX ...

New

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All JobsPbx Operator Switchboard Operator Jobs

Pbx Operator Switchboard Operator information

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How much do pbx operator switchboard operator jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for pbx operator switchboard operator in the United States is $16.75, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What is a PBX operator switchboard operator?

PBX Operators, also known as Switchboard Operators, are professionals responsible for managing and directing incoming and outgoing telephone calls within an organization. They operate a telephone switchboard or a Private Branch Exchange (PBX) system to connect callers to the appropriate department or individual. Additionally, they may provide information, take messages, and handle emergency calls, ensuring efficient communication within the company. Their role is essential for maintaining seamless internal and external communication and often includes administrative tasks.

What is the difference between Pbx Operator Switchboard Operator vs Receptionist?

AspectPbx Operator Switchboard OperatorReceptionist
Primary RoleManages phone systems, routes calls, and operates switchboardsGreets visitors, answers calls, and performs administrative tasks
Work EnvironmentOffice settings, call centers, corporate environmentsFront desk, office reception areas
Required SkillsCommunication, multitasking, familiarity with phone systemsCommunication, customer service, organizational skills

The main difference between a Pbx Operator Switchboard Operator and a Receptionist lies in their primary responsibilities. Pbx Operators focus on managing phone systems and call routing, while Receptionists handle visitor interactions and general administrative duties. Both roles require strong communication skills and are commonly found in office environments, but their specific functions differ significantly.

What are some common challenges faced by PBX operator switchboard operators, and how can they be managed effectively?

PBX/Switchboard Operators often handle a high volume of calls, which requires maintaining composure and professionalism under pressure. Managing multiple lines simultaneously and accurately transferring calls can be challenging, especially during peak hours. Effective communication skills, familiarity with the phone system, and strong multitasking abilities are essential for success. Employers typically provide training on the specific switchboard systems used, and operators are supported by team leads or supervisors to ensure smooth call flow and customer satisfaction.

What are the key skills and qualifications needed to thrive as a PBX operator switchboard operator?

To thrive as a PBX/Switchboard Operator, you need excellent verbal communication, strong organizational skills, and a high school diploma or equivalent. Familiarity with PBX phone systems, call routing software, and office productivity tools is typically required. Outstanding customer service abilities, patience, and the capacity to multitask make someone stand out in this role. These skills are crucial to ensure efficient call management, positive caller experiences, and seamless communication within the organization.
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Pbx Operator Switchboard Operator jobs near you
Infographic showing various Pbx Operator Switchboard Operator job openings in the United States as of August 2026, with employment types broken down into 43% Full Time, 55% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $34,841 per year, or $16.8 per hour.

PBX Operator

Baptist Health

Lexington, KY • On-site

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 4 hours ago

Baptist Health South Florida rating

8.1

Company rating: 8.1 out of 10

Based on 99 frontline employees who took The Breakroom Quiz

1st of 24 rated health and beauty retailers

Job description

Summary
Job Description:
PBX Operator
Full-Time, Nights
The PBX/Switchboard Department serves as the central communication hub for Baptist Health Lexington, supporting patients, visitors, team members, and clinical staff across the hospital. This team manages all incoming and outgoing calls, overhead paging, emergency code communications, and critical notification processes. Switchboard Operators play a vital role in ensuring timely, accurate, and courteous communication, often serving as the first point of contact for individuals reaching the hospital. The department is staffed 24/7, providing continuous support to clinical operations, security, and patient services. With a focus on professionalism, excellent customer service, and attention to detail, PBX/Switchboard contributes significantly to the smooth, safe, and efficient functioning of the organization.
Direct incoming calls from the switchboard and patient information lines in a courteous and professional
manner. Monitor alarms and emergency telephones in the switchboard and communicate necessary
information quickly. Receive and process work orders in a timely and professional manner. Provide
information to walk-up visitors and patients in a courteous and professional manner.
Job Description:
  • Proficiency in answering switchboard and information desk telephones with professionalism and courtesy.

  • Ability to greet and assist visitors in a friendly and courteous manner.

  • Skill in managing difficult or emotional customer situations and responding promptly to customer needs and requests.

  • Competency in answering and appropriately responding to all emergency alarms and codes.

  • Accuracy in processing work order information and providing accurate information to callers and walk-up visitors.

Requirements:
  • High school diploma or equivalent

  • One year customer service experience

Benefits:
  • Health, Vision, Dental, and Pet Insurance

  • Life Insurance

  • Short Term and Long-term Disability and Life Insurance

  • Identity Theft Protection

  • Tuition Reimbursement up to $6,000 annually

  • Company paid Maternity and Paternity Leave

  • 5 days of Paid Time Off available upon hire

  • Bereavement Leave (includes pets)

  • PTO Sell Back Program

  • Compassionate Leave Sharing Program (PTO Donation)

  • Employee Support Fund, for employees in need of emergency financial assistance

  • Retirement with Company Match

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!
Baptist Health is an Equal Employment Opportunity employer.

What Baptist Health South Florida employees say

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About Baptist Health South Florida

Sourced by ZipRecruiter

Baptist Health South Florida is the largest healthcare organization in the region, with 12 hospitals, more than 27,000 employees, 4,000 physicians and 100 outpatient centers, urgent care facilities and physician practices spanning across Miami-Dade, Monroe, Broward and Palm Beach counties. Baptist Health has internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences. A not-for-profit organization supported by philanthropy and committed to its faith-based charitable mission of medical excellence, Baptist Health has been recognized by Fortune as one of the 100 Best Companies to Work For in America and by Ethisphere as one of the World's Most Ethical Companies.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Miami, FL, US

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