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Pbx Operator Switchboard Operator Jobs in Chicago, IL

Prime Healthcare

Switchboard Operator

Chicago, IL

$21.26/hr

Chicago, IL The Switchboard Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The Switchboard Operator ...

Prime Healthcare

Switchboard Operator

Chicago, IL · On-site

$17.05 - $24.05/hr

The Switchboard Operator monitors the Hospital alarms and must be aware of the policy and procedures of all hospital emergency codes. Ability to communicate with population served. EDUCATION ...

Advocate Aurora Health

Switchboard Operator

Elgin, IL · On-site

$18.85 - $28.30/hr

Department: 11597 Advocate Sherman Hospital - Switchboard Status: Part time Benefits Eligible: Yes ... operator(s). * 8)Keep work area clean and safe. * Follows proper procedure for all aspects of ...

Rush Copley Medical Center

Switchboard Operator

Aurora, IL · On-site

$17.05 - $23.51/hr

Position Summary : Quickly respond to all emergency systems and calls according to policy and procedure. Operate SPOK, CBX, Emergency Code Phone, and Console to relay incoming and outgoing calls.

Rush Copley Medical Center

Switchboard Operator

Aurora, IL · On-site

$17.05 - $23.51/hr

Position Summary : Quickly respond to all emergency systems and calls according to policy and procedure. Operate SPOK, CBX, Emergency Code Phone, and Console to relay incoming and outgoing calls.

TCA Health

Patient Access Representative

Chicago, IL · On-site

$17.75 - $22.75/hr

Switchboard Operator/ Patient Access Representative The TCA Health Inc Patient Access / Switchboard acts as the vital first point of contact for patients. Operators manage all incoming calls to ...

TCA Health Inc.

Patient Access Representative

Chicago, IL · On-site

$17.50 - $18/hr

Switchboard Operator/ Patient Access Representative Department: Patient Service Representative Reports To: Patient Service Supervisor Pay Range: $17.50 - $18.00 FLSA Status: Full-Time/Part -time, non ...

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Pbx Operator Switchboard Operator information

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How much do pbx operator switchboard operator jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for pbx operator switchboard operator in Chicago, IL is $17.26, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $18.80 per hour, depending on experience, location, and employer.

What is a PBX operator switchboard operator?

PBX Operators, also known as Switchboard Operators, are professionals responsible for managing and directing incoming and outgoing telephone calls within an organization. They operate a telephone switchboard or a Private Branch Exchange (PBX) system to connect callers to the appropriate department or individual. Additionally, they may provide information, take messages, and handle emergency calls, ensuring efficient communication within the company. Their role is essential for maintaining seamless internal and external communication and often includes administrative tasks.

What are the key skills and qualifications needed to thrive as a PBX operator switchboard operator?

To thrive as a PBX/Switchboard Operator, you need excellent verbal communication, strong organizational skills, and a high school diploma or equivalent. Familiarity with PBX phone systems, call routing software, and office productivity tools is typically required. Outstanding customer service abilities, patience, and the capacity to multitask make someone stand out in this role. These skills are crucial to ensure efficient call management, positive caller experiences, and seamless communication within the organization.

What are some common challenges faced by PBX operator switchboard operators, and how can they be managed effectively?

PBX/Switchboard Operators often handle a high volume of calls, which requires maintaining composure and professionalism under pressure. Managing multiple lines simultaneously and accurately transferring calls can be challenging, especially during peak hours. Effective communication skills, familiarity with the phone system, and strong multitasking abilities are essential for success. Employers typically provide training on the specific switchboard systems used, and operators are supported by team leads or supervisors to ensure smooth call flow and customer satisfaction.

What is the difference between Pbx Operator Switchboard Operator vs Receptionist?

AspectPbx Operator Switchboard OperatorReceptionist
Primary RoleManages phone systems, routes calls, and operates switchboardsGreets visitors, answers calls, and performs administrative tasks
Work EnvironmentOffice settings, call centers, corporate environmentsFront desk, office reception areas
Required SkillsCommunication, multitasking, familiarity with phone systemsCommunication, customer service, organizational skills

The main difference between a Pbx Operator Switchboard Operator and a Receptionist lies in their primary responsibilities. Pbx Operators focus on managing phone systems and call routing, while Receptionists handle visitor interactions and general administrative duties. Both roles require strong communication skills and are commonly found in office environments, but their specific functions differ significantly.

Is being a Pbx Operator Switchboard Operator a stressful job?

Being a Pbx Operator Switchboard Operator can be stressful during busy periods when handling multiple calls and urgent requests. The role requires strong communication skills, attention to detail, and the ability to manage high call volumes efficiently. However, the level of stress varies depending on the work environment and workload management.

What are popular job titles related to Pbx Operator Switchboard Operator jobs in Chicago, IL?

For Pbx Operator Switchboard Operator jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Pbx Operator Switchboard Operator jobs in Chicago, IL look for?

The top searched job categories for Pbx Operator Switchboard Operator jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Pbx Operator Switchboard Operator jobs?

Cities near Chicago, IL with the most Pbx Operator Switchboard Operator job openings:

Pbx Operator Switchboard Operator jobs near you
Infographic showing various Pbx Operator Switchboard Operator job openings in Chicago, IL as of August 2026, with employment types broken down into 25% As Needed, 50% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution, with an average salary of $35,891 per year, or $17.3 per hour.

Switchboard Operator

Prime Healthcare

Chicago, IL

$21.26/hr

Per diem

Re-posted 22 days ago

Prime Healthcare rating

6.4

Company rating: 6.4 out of 10

Based on 286 frontline employees who took The Breakroom Quiz

645th of 893 rated healthcare providers

Job description

Department: Communications

Schedule: Per Diem - Days, 7am-3:30pm, some weekends and holidays

Facility: Saint Mary of Nazareth Hospital

Location: Chicago, IL


The Switchboard Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The Switchboard Operator monitors the Hospital alarms and must be aware of the policy and procedures of all hospital emergency codes. Ability to communicate with population served.


EDUCATION, EXPERIENCE, TRAINING

1. High School Diploma or Equivalent required.

2. Previous Operator experience preferred.

3. Previous experience in office or receptionist.

4. Effective written, verbal communication, and interpersonal skills.

5. Ability to multi-task, prioritize needs to meet required timelines.

6. Analytical and problem-solving skills.

7. Customer Services experience preferred.


Saint Mary of Nazareth Hospital offers competitive compensation and a reasonable compensation estimate for this role is $21.26. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

The company is dedicated to empowering its staff with a comprehensive, competitive benefits package, allowing them the freedom to customize their benefits to fit their unique needs. Our abundant resources, programs, and voluntary options serve as a foundation for individual growth and well-being. Learn more here: https://www.primehealthcare.com/benefitsthatmattermost/


Per Diem
Days

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

 

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