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Pbx Communications Operator Jobs (NOW HIRING)

Marshallmedical

Communications Operator

Placerville, CA · On-site

$21 - $24.15/hr

POSITION SUMMARY: The Communications Operator covers the switchboard on three different 8 hour ... Must be able to master the use of the PBX switchboard, juggle several callers at once and respond ...

CoralTree Hospitality

PBX Operator

Olympic Valley, CA · On-site

$25/hr

The PBX Operator is responsible for providing exceptional telephone and communication services to resort guests, visitors, and colleagues while serving as an important point of contact for the ...

Everline Resort & Spa

PBX Operator

CA · On-site

$25/hr

The PBX Operator is responsible for providing exceptional telephone and communication services to resort guests, visitors, and colleagues while serving as an important point of contact for the ...

Everline Resort & Spa

PBX Operator

Olympic Valley, CA · On-site

The PBX Operator is responsible for providing exceptional telephone and communication services to resort guests, visitors, and colleagues while serving as an important point of contact for the ...

Prime Healthcare

PBX Operator

Mission, TX · On-site

Mission Regional Medical Center - Mission, TX We are seeking a PBX Operator, also referred to as a Switchboard Operator or Communication Operator in our communications department. The PBX Operator is ...

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Pbx Communications Operator information

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$10

$23

$44

How much do pbx communications operator jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for pbx communications operator in the United States is $23.31, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $25.96 per hour, depending on experience, location, and employer.

What is a PBX communications operator?

PBX Communications Operators are professionals responsible for managing and routing incoming, outgoing, and internal calls within an organization using a Private Branch Exchange (PBX) telephone system. They handle calls efficiently, provide information, transfer calls to the appropriate departments, and may also assist with paging, emergency communications, and basic administrative tasks. Their role ensures smooth communication flow within companies, hospitals, hotels, and other institutions. Strong communication and multitasking skills are essential for this position.

What are the key skills and qualifications needed to thrive as a PBX communications operator?

To thrive as a PBX Communications Operator, you need excellent telephone etiquette, multitasking abilities, and a high school diploma or equivalent. Familiarity with PBX phone systems, paging software, and basic computer applications is typically required. Outstanding interpersonal skills, attention to detail, and the ability to remain calm under pressure help operators excel in this role. These skills and qualities are vital for ensuring efficient communication, quick response times, and positive interactions with callers in fast-paced environments.

What are some typical challenges faced by PBX communications operators, and how can they be managed effectively?

PBX Communications Operators often handle high call volumes and must remain calm and organized, especially during emergencies or peak hours. Managing multiple lines and prioritizing urgent calls can be challenging, but effective use of call management systems and strong communication skills help operators stay efficient. Many organizations provide training and support to help operators develop these skills and manage stress. Building familiarity with the organization's protocols and maintaining a positive, professional attitude contribute greatly to success in this role.

What is the difference between Pbx Communications Operator vs Customer Service Representative?

AspectPbx Communications OperatorCustomer Service Representative
CredentialsMinimal; often on-the-job trainingHigh school diploma or equivalent; customer service skills
Work EnvironmentCall centers, corporate offices, hotelsRetail, call centers, service industries
Industry UsageTelecommunications, hospitality, corporateRetail, healthcare, finance
Primary RoleManage internal and external calls, direct calls, operate PBX systemsAssist customers, handle inquiries, resolve issues

While both roles involve communication and customer interaction, Pbx Communications Operators primarily manage call routing within organizations using PBX systems, whereas Customer Service Representatives focus on assisting customers with inquiries and issues. The roles often overlap in communication skills but differ in technical responsibilities and work environments.

Is being a Pbx Communications Operator a stressful job?

Being a Pbx Communications Operator can be stressful due to high call volumes, the need for quick problem-solving, and maintaining professionalism under pressure. The role often requires strong communication skills, multitasking, and attention to detail, which can contribute to job-related stress depending on the work environment and workload.
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Pbx Communications Operator jobs near you
Infographic showing various Pbx Communications Operator job openings in the United States as of August 2026, with employment types broken down into 38% Full Time, 60% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $48,481 per year, or $23.3 per hour.

PBX Communications Operator

Kingston Resorts

Myrtle Beach, SC • On-site

$13/hr

Full-time

Posted 10 days ago

Job description

Responsibilities
  • Respond to guest inquiries and requests and resolve issues via telephone in a timely, friendly and efficient manner.
  • Provide information and demonstrate knowledge of all hotel facilities and services.
  • Respond to emergencies and document and relay comprehensive, accurate information to proper parties in emergency situations.
  • Accept and deliver all messages promptly and accurately, utilizing proper grammar and spelling.
  • Operate office equipment including, but not limited to, computers, PBX system, fax machine, e-mail, etc.

If you believe hospitality and a friendly smile are your strengths, we want to talk to you!
This is a full-time, year-round position at the Hilton Myrtle Beach Resort. Flexible schedule required 2nd shift, including holidays and weekends is required. We offer, Free Lunch, Free Health Club Membership and discounted travel program benefits for team members and their family, plus more!
EOE / AA / M / F / Veterans / Disabled / Drug Free Workplace
Job Type: Full-time
Salary: From $13.00 per hour
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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