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Pbx Communications Operator Jobs (NOW HIRING)

PBX Operator -Communications

Passaic, NJ · On-site

$15.92 - $20.50/hr

The PBX operator monitors the Hospital alarms and must be aware of the policy and procedures of all hospital emergency codes. Ability to communicate with population served. Education and Work ...

PBX Operator

Anaheim, CA · On-site

$226.41/hr

Overview The PBX Operator is responsible for answering and directing calls to and from and within ... Qualifications 1. Strong verbal and written communication skills 2. Ability to work under pressure ...

PBX Operator

Anaheim, CA · On-site

$226.41/hr

The PBX Operator is also responsible for monitoring of alarms and activating of the appropriate response to emergencies. 1. Strong verbal and written communication skills 2. Ability to work under ...

PBX Operator

Anaheim, CA · On-site

$23 - $26.41/hr

The PBX Operator is also responsible for monitoring of alarms and activating of the appropriate response to emergencies. 1. Strong verbal and written communication skills 2. Ability to work under ...

PBX Operator

Anaheim, CA · On-site

$23/hr

Overview The PBX Operator is responsible for answering and directing calls to and from and within ... Qualifications 1. Strong verbal and written communication skills 2. Ability to work under pressure ...

Overview The PBX Operator is responsible for answering and directing calls to and from and within ... Qualifications 1. Strong verbal and written communication skills2. Ability to work under pressure3.

PBX Operator

Denville, NJ · On-site

$17.88/hr

PBX Operator - PER DIEM - NIGHTS - 11 PM - 7:30 AM The PBX Operator / Receptionist is responsible ... Ability to communicate with population served. Education and Work Experience * High School Diploma ...

Summary The PBX/Switchboard Department serves as the central communication hub for Baptist Health ... PBX Operator Part-Time, Days * Direct incoming calls from the switchboard and patient information ...

PBX Operator

Prescott, AZ · On-site

$18 - $22.19/hr

Success in this role requires exceptional communication, calm under pressure, a commitment to ... Two years PBX operator, customer service, or hospital related experience Preferred * Some college ...

Summary The PBX/Switchboard Department serves as the central communication hub for Baptist Health ... PBX Operator PRN * Direct incoming calls from the switchboard and patient information lines in a ...

PBX Operator

Denville, NJ · On-site

$17.88/hr

Responsibilities PBX Operator - PER DIEM - NIGHTS The PBX Operator / Receptionist is responsible ... Ability to communicate with population served. Qualifications Education and Work Experience * High ...

PBX Operator

Denville, NJ · On-site

$17.88/hr

Responsibilities PBX Operator - PER DIEM - NIGHTS The PBX Operator / Receptionist is responsible ... Ability to communicate with population served. Qualifications Education and Work Experience * High ...

PBX Operator

Denville, NJ · On-site

$17.88/hr

Responsibilities PBX Operator - PER DIEM - NIGHTS - 11 PM - 7:30 AM The PBX Operator / Receptionist ... Ability to communicate with population served. Qualifications Education and Work Experience * High ...

PBX Operator

Denville, NJ · On-site

$17.88/hr

PBX Operator - PER DIEM - NIGHTS The PBX Operator / Receptionist is responsible for answering the ... Ability to communicate with population served. Education and Work Experience * High School Diploma ...

PBX Operator

Denville, NJ · On-site

$17.88/hr

Responsibilities PBX Operator - PER DIEM - NIGHTS - 11 PM - 7:30 AM The PBX Operator / Receptionist ... Ability to communicate with population served. Qualifications Education and Work Experience * High ...

Responsibilities The PBX Operator / Receptionist is responsible for answering the switchboard and ... Ability to communicate with population served. Qualifications Education and Work Experience 1. High ...

Showing results 41-60

Pbx Communications Operator information

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$10

$23

$44

How much do pbx communications operator jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for pbx communications operator in the United States is $23.31, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $25.96 per hour, depending on experience, location, and employer.

What is a PBX communications operator?

PBX Communications Operators are professionals responsible for managing and routing incoming, outgoing, and internal calls within an organization using a Private Branch Exchange (PBX) telephone system. They handle calls efficiently, provide information, transfer calls to the appropriate departments, and may also assist with paging, emergency communications, and basic administrative tasks. Their role ensures smooth communication flow within companies, hospitals, hotels, and other institutions. Strong communication and multitasking skills are essential for this position.

What are the key skills and qualifications needed to thrive as a PBX communications operator?

To thrive as a PBX Communications Operator, you need excellent telephone etiquette, multitasking abilities, and a high school diploma or equivalent. Familiarity with PBX phone systems, paging software, and basic computer applications is typically required. Outstanding interpersonal skills, attention to detail, and the ability to remain calm under pressure help operators excel in this role. These skills and qualities are vital for ensuring efficient communication, quick response times, and positive interactions with callers in fast-paced environments.

What are some typical challenges faced by PBX communications operators, and how can they be managed effectively?

PBX Communications Operators often handle high call volumes and must remain calm and organized, especially during emergencies or peak hours. Managing multiple lines and prioritizing urgent calls can be challenging, but effective use of call management systems and strong communication skills help operators stay efficient. Many organizations provide training and support to help operators develop these skills and manage stress. Building familiarity with the organization's protocols and maintaining a positive, professional attitude contribute greatly to success in this role.

What is the difference between Pbx Communications Operator vs Customer Service Representative?

AspectPbx Communications OperatorCustomer Service Representative
CredentialsMinimal; often on-the-job trainingHigh school diploma or equivalent; customer service skills
Work EnvironmentCall centers, corporate offices, hotelsRetail, call centers, service industries
Industry UsageTelecommunications, hospitality, corporateRetail, healthcare, finance
Primary RoleManage internal and external calls, direct calls, operate PBX systemsAssist customers, handle inquiries, resolve issues

While both roles involve communication and customer interaction, Pbx Communications Operators primarily manage call routing within organizations using PBX systems, whereas Customer Service Representatives focus on assisting customers with inquiries and issues. The roles often overlap in communication skills but differ in technical responsibilities and work environments.

Is being a Pbx Communications Operator a stressful job?

Being a Pbx Communications Operator can be stressful due to high call volumes, the need for quick problem-solving, and maintaining professionalism under pressure. The role often requires strong communication skills, multitasking, and attention to detail, which can contribute to job-related stress depending on the work environment and workload.
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What cities are hiring for Pbx Communications Operator jobs?

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What job categories do people searching Pbx Communications Operator jobs look for?

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Infographic showing various Pbx Communications Operator job openings in the United States as of August 2026, with employment types broken down into 38% Full Time, 60% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $48,481 per year, or $23.3 per hour.

PBX Operator -Communications

Prime Healthcare

Passaic, NJ • On-site

$15.92 - $20.50/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago


Prime Healthcare rating

6.4

Company rating: 6.4 out of 10

Based on 289 frontline employees who took The Breakroom Quiz

650th of 898 rated healthcare providers


Job description

St. Mary's General Hospital, located in Passaic, NJ, is a community-based tertiary medical center focused on providing quality, compassionate care. It is an acute care hospital providing a broad range of services including cardiovascular services as well as a comprehensive program for cancer care. The hospital is also a center of excellence for maternal-child health and outpatient behavioral health services.  It is the only hospital in Passaic and with over 550 physicians and 1,000 employees, and is one of the largest employers in the county. Every member of the St. Mary's General team is committed to providing respectful, personalized, high-quality care. St. Mary's General Hospital is a member of Prime Healthcare, which has been lauded as a "Top 15 Healthcare System" by Truven Health Analytics. For information, visit www.smh-nj.com.


The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors the Hospital alarms and must be aware of the policy and procedures of all hospital emergency codes. Ability to communicate with population served.


Education and Work Experience


1. High School Diploma or Equivalent required (effective 4/1/14 for all new hires)
2. Previous PBX experience preferred.
3. Previous experience in office or receptionist.
4. Effective written, verbal communication, and interpersonal skills
5. Ability to multi-task, prioritize needs to meet required timelines
6. Analytical and problem-solving skills
7. Customer Services experience preferred.


St. Mary's General Hospital offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $15.92 to $20.50. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.


Part Time > 59
Variable

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf



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