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Pbx Operator Switchboard Operator Jobs in Alabama

Baldwin Health

Switchboard Operator

Foley, AL

$12.75 - $16.25/hr

Job Summary The Switchboard Operator is responsible for managing incoming and outgoing calls, providing routine information, and dispatching calls to the appropriate departments, personnel, or ...

Troy University

Switchboard Operator

Troy, AL · On-site

$14 - $17.75/hr

Posting Details Position Information Posting Number SF2468P Position Title Switchboard Operator Position Type Classified Staff/Hourly Department Telecommunications - Troy Division Finance and ...

ENFRA LLC

Trimble Operator-Data Center

Montgomery, AL · On-site

$25 - $33/hr

Overview The Trimble Operator is responsible for performing on-site layout that includes locating a CAD generated point (ie: sleeves, hangers, anchors, structural opening, pads, etc...). They are ...

ENFRA LLC

Trimble Operator-Data Center

Montgomery, AL · On-site

$25 - $33/hr

Overview The Trimble Operator is responsible for performing on-site layout that includes locating a CAD generated point (ie: sleeves, hangers, anchors, structural opening, pads, etc...). They are ...

ENFRA LLC

Trimble Operator-Data Center

Montgomery, AL · On-site

$25 - $33/hr

The Trimble Operator is responsible for performing on-site layout that includes locating a CAD generated point (ie: sleeves, hangers, anchors, structural opening, pads, etc...). They are utilizing ...

ENFRA LLC

Trimble Operator-Data Center

Montgomery, AL · On-site

$25 - $33/hr

Overview The Trimble Operator is responsible for performing on-site layout that includes locating a CAD generated point (ie: sleeves, hangers, anchors, structural opening, pads, etc...). They are ...

ENFRA LLC

Trimble Operator-Data Center

Montgomery, AL · On-site

$25 - $33/hr

Overview The Trimble Operator is responsible for performing on-site layout that includes locating a CAD generated point (ie: sleeves, hangers, anchors, structural opening, pads, etc...). They are ...

ENFRA LLC

Trimble Operator-Data Center

Montgomery, AL · On-site

$25 - $33/hr

Overview The Trimble Operator is responsible for performing on-site layout that includes locating a CAD generated point (ie: sleeves, hangers, anchors, structural opening, pads, etc...). They are ...

City of Daphne

Telecommunicator I

Daphne, AL · On-site

$20.33 - $26.27/hr

Serves as receptionist and switchboard operator, and receives and disburses phone messages as necessary. Attends training and/or meetings Performs other related duties as assigned Knowledge, Skills ...

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All JobsPbx Operator Switchboard Operator JobsPbx Operator Switchboard Operator Jobs in Alabama

Pbx Operator Switchboard Operator information

See Alabama salary details

$6

$13

$17

How much do pbx operator switchboard operator jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for pbx operator switchboard operator in Alabama is $13.25, according to ZipRecruiter salary data. Most workers in this role earn between $11.73 and $14.86 per hour, depending on experience, location, and employer.

Is a PBX operator the same as a receptionist?

A PBX operator is responsible for managing internal phone systems, directing calls, and operating switchboards, often requiring technical skills and knowledge of communication systems. A receptionist typically handles front-desk duties, greeting visitors and performing administrative tasks. While both roles involve communication, they have different primary responsibilities and skill sets.

What are PBX Operators or Switchboard Operators?

PBX Operators, also known as Switchboard Operators, are professionals responsible for managing and directing incoming and outgoing telephone calls within an organization. They operate a telephone switchboard or a Private Branch Exchange (PBX) system to connect callers to the appropriate department or individual. Additionally, they may provide information, take messages, and handle emergency calls, ensuring efficient communication within the company. Their role is essential for maintaining seamless internal and external communication and often includes administrative tasks.

Is being a PBX operator hard?

Being a PBX operator involves managing multiple phone lines, directing calls, and providing customer service, which requires good communication skills and attention to detail. The job can be routine and may involve working in a fast-paced environment, but it generally does not require advanced technical skills or extensive training. Some positions may require basic knowledge of phone systems and multitasking abilities.

What is the difference between Pbx Operator Switchboard Operator vs Receptionist?

AspectPbx Operator Switchboard OperatorReceptionist
Primary RoleManages phone systems, routes calls, and operates switchboardsGreets visitors, answers calls, and performs administrative tasks
Work EnvironmentOffice settings, call centers, corporate environmentsFront desk, office reception areas
Required SkillsCommunication, multitasking, familiarity with phone systemsCommunication, customer service, organizational skills

The main difference between a Pbx Operator Switchboard Operator and a Receptionist lies in their primary responsibilities. Pbx Operators focus on managing phone systems and call routing, while Receptionists handle visitor interactions and general administrative duties. Both roles require strong communication skills and are commonly found in office environments, but their specific functions differ significantly.

Did switchboard operators make good money?

Switchboard operators, including PBX operators, historically earned modest wages, often comparable to other administrative roles. Salaries varied based on experience, location, and the industry, but generally, the pay was not considered high. Today, the role has largely been replaced by automated systems, and pay standards have shifted accordingly.

What does a PBX operator do?

A PBX operator, also known as a switchboard operator, manages the internal telephone system by connecting calls, transferring calls to appropriate departments or individuals, and handling incoming and outgoing communications. They often use a console or phone system and require good communication and organizational skills. The role may involve maintaining call logs and ensuring efficient communication flow within an organization.

What are some common challenges faced by PBX/Switchboard Operators, and how can they be managed effectively?

PBX/Switchboard Operators often handle a high volume of calls, which requires maintaining composure and professionalism under pressure. Managing multiple lines simultaneously and accurately transferring calls can be challenging, especially during peak hours. Effective communication skills, familiarity with the phone system, and strong multitasking abilities are essential for success. Employers typically provide training on the specific switchboard systems used, and operators are supported by team leads or supervisors to ensure smooth call flow and customer satisfaction.

What are the key skills and qualifications needed to thrive as a PBX/Switchboard Operator, and why are they important?

To thrive as a PBX/Switchboard Operator, you need excellent verbal communication, strong organizational skills, and a high school diploma or equivalent. Familiarity with PBX phone systems, call routing software, and office productivity tools is typically required. Outstanding customer service abilities, patience, and the capacity to multitask make someone stand out in this role. These skills are crucial to ensure efficient call management, positive caller experiences, and seamless communication within the organization.
What are popular job titles related to Pbx Operator Switchboard Operator jobs in Alabama? For Pbx Operator Switchboard Operator jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Pbx Operator Switchboard Operator jobs in Alabama look for? The top searched job categories for Pbx Operator Switchboard Operator jobs in Alabama are:
What cities in Alabama are hiring for Pbx Operator Switchboard Operator jobs? Cities in Alabama with the most Pbx Operator Switchboard Operator job openings:
Pbx Operator Switchboard Operator jobs near you
Infographic showing various Pbx Operator Switchboard Operator job openings in Alabama as of July 2026, with employment types broken down into 70% Full Time, 26% Part Time, and 4% Temporary. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $27,570 per year, or $13.3 per hour.

PBX Operator

Riverview Regional Medical Center

Gadsden, AL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Overview

Shifts Available: Nights 

Employment Type: Full-time 

Hours: 12-hour shifts 

Location: Riverview Regional Medical Center - Gadsden, AL

We are seeking a PBX Operator, also referred to as a Switchboard Operator or Communication Operator in our communications department. The PBX Operator is responsible for answering the switchboard and overhead pages, greeting visitors, and directing them to the appropriate departments, while also monitoring hospital alarms and maintaining knowledge of the policies and procedures for all hospital emergency codes.

Responsibilities

Responsibilities Section 

  • Answer and route incoming calls to the appropriate hospital departments, physicians, or staff promptly and courteously 
  • Assist visitors and callers by providing information or directing them to the appropriate contacts, and promptly handle emergency calls by connecting them to response teams or on-call personnel 
  • Monitor and maintain the telephone system by reporting malfunctions to technical support and keeping accurate call logs and messages for staff and departments 
  • Support communication during hospital emergencies or critical events by coordinating calls and information flow 
  • Ensure compliance with hospital policies and maintain confidentiality when handling sensitive information 
Qualifications
  • High school graduate or GED equivalent, required
  • Previous experience in an office or receptionist
  • Effective written, verbal communication, and interpersonal skills
  • Ability to multi-task and prioritize needs to meet required timelines
  • Analytical and problem-solving skills
  • Previous PBX experience, preferred
  • Customer service experience, preferred

Here are some of the benefits of working at Prime Healthcare: 

  • Health, dental, and vision insurance options 
  • Paid vacation, sick time and holidays 
  • Bereavement leave, FMLA and other leave options 
  • Employer 401K options 
  • Tuition reimbursement options  
  • Life, disability, and other insurance options 
  • Many other amazing benefits 

Full benefits at Prime Healthcare: https://www.primehealthcare.com/careers/benefits/  

#LI-MP1

Employment StatusFull TimeShiftNightsEqual Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

 Employment Type: FULL_TIME

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