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Pbx Operator Switchboard Operator Jobs in Alabama

Switchboard Operator

Dothan, AL

$13.75 - $17.25/hr

Job Summary The Switchboard Operator is responsible for managing incoming and outgoing calls, providing routine information, and dispatching calls to the appropriate departments, personnel, or ...

Switchboard Operator

Foley, AL

$12.75 - $16.25/hr

Job Summary The Switchboard Operator is responsible for managing incoming and outgoing calls, providing routine information, and dispatching calls to the appropriate departments, personnel, or ...

Switchboard Operator

Troy, AL · On-site

$14 - $17.75/hr

Posting Details Position Information Posting Number SF2468P Position Title Switchboard Operator Position Type Classified Staff/Hourly Department Telecommunications - Troy Division Finance and ...

Overview The Trimble Operator is responsible for performing on-site layout that includes locating a CAD generated point (ie: sleeves, hangers, anchors, structural opening, pads, etc...). They are ...

Overview The Trimble Operator is responsible for performing on-site layout that includes locating a CAD generated point (ie: sleeves, hangers, anchors, structural opening, pads, etc...). They are ...

Overview The Trimble Operator is responsible for performing on-site layout that includes locating a CAD generated point (ie: sleeves, hangers, anchors, structural opening, pads, etc...). They are ...

The Trimble Operator is responsible for performing on-site layout that includes locating a CAD generated point (ie: sleeves, hangers, anchors, structural opening, pads, etc...). They are utilizing ...

Overview The Trimble Operator is responsible for performing on-site layout that includes locating a CAD generated point (ie: sleeves, hangers, anchors, structural opening, pads, etc...). They are ...

Overview The Trimble Operator is responsible for performing on-site layout that includes locating a CAD generated point (ie: sleeves, hangers, anchors, structural opening, pads, etc...). They are ...

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Showing results 1-20

Pbx Operator Switchboard Operator information

See Alabama salary details

$6

$13

$17

How much do pbx operator switchboard operator jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for pbx operator switchboard operator in Alabama is $13.25, according to ZipRecruiter salary data. Most workers in this role earn between $11.73 and $14.86 per hour, depending on experience, location, and employer.

What is a PBX operator switchboard operator?

PBX Operators, also known as Switchboard Operators, are professionals responsible for managing and directing incoming and outgoing telephone calls within an organization. They operate a telephone switchboard or a Private Branch Exchange (PBX) system to connect callers to the appropriate department or individual. Additionally, they may provide information, take messages, and handle emergency calls, ensuring efficient communication within the company. Their role is essential for maintaining seamless internal and external communication and often includes administrative tasks.

What are the key skills and qualifications needed to thrive as a PBX operator switchboard operator?

To thrive as a PBX/Switchboard Operator, you need excellent verbal communication, strong organizational skills, and a high school diploma or equivalent. Familiarity with PBX phone systems, call routing software, and office productivity tools is typically required. Outstanding customer service abilities, patience, and the capacity to multitask make someone stand out in this role. These skills are crucial to ensure efficient call management, positive caller experiences, and seamless communication within the organization.

What are some common challenges faced by PBX operator switchboard operators, and how can they be managed effectively?

PBX/Switchboard Operators often handle a high volume of calls, which requires maintaining composure and professionalism under pressure. Managing multiple lines simultaneously and accurately transferring calls can be challenging, especially during peak hours. Effective communication skills, familiarity with the phone system, and strong multitasking abilities are essential for success. Employers typically provide training on the specific switchboard systems used, and operators are supported by team leads or supervisors to ensure smooth call flow and customer satisfaction.

What is the difference between Pbx Operator Switchboard Operator vs Receptionist?

AspectPbx Operator Switchboard OperatorReceptionist
Primary RoleManages phone systems, routes calls, and operates switchboardsGreets visitors, answers calls, and performs administrative tasks
Work EnvironmentOffice settings, call centers, corporate environmentsFront desk, office reception areas
Required SkillsCommunication, multitasking, familiarity with phone systemsCommunication, customer service, organizational skills

The main difference between a Pbx Operator Switchboard Operator and a Receptionist lies in their primary responsibilities. Pbx Operators focus on managing phone systems and call routing, while Receptionists handle visitor interactions and general administrative duties. Both roles require strong communication skills and are commonly found in office environments, but their specific functions differ significantly.

Is being a Pbx Operator Switchboard Operator a stressful job?

Being a Pbx Operator Switchboard Operator can be stressful during busy periods when handling multiple calls and urgent requests. The role requires strong communication skills, attention to detail, and the ability to manage high call volumes efficiently. However, the level of stress varies depending on the work environment and workload management.

What are popular job titles related to Pbx Operator Switchboard Operator jobs in Alabama?

For Pbx Operator Switchboard Operator jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Pbx Operator Switchboard Operator jobs in Alabama look for?

The top searched job categories for Pbx Operator Switchboard Operator jobs in Alabama are:

What cities in Alabama are hiring for Pbx Operator Switchboard Operator jobs?

Cities in Alabama with the most Pbx Operator Switchboard Operator job openings:

Infographic showing various Pbx Operator Switchboard Operator job openings in Alabama as of August 2026, with employment types broken down into 73% Full Time, 23% Part Time, and 4% Temporary. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $27,570 per year, or $13.3 per hour.

$14 - $17.75/hr

Full-time

Posted 24 days ago


Grandview Medical Center (Alabama) rating

5.6

Company rating: 5.6 out of 10

Based on 51 frontline employees who took The Breakroom Quiz

927th of 1,061 rated hospitals


Job description

Job Description Job Summary
The Switchboard Operator is responsible for managing incoming and outgoing calls, providing routine information, and dispatching calls to the appropriate departments, personnel, or providers in a professional and courteous manner. This role also handles paging requests, assists with emergency communications, and ensures accurate and timely information delivery to patients, staff, providers, and external customers.
Essential Functions
  • Answers all incoming calls promptly, greeting callers professionally and courteously, and routes them to the appropriate department or individual based on evaluation of the caller's needs.
  • Carries out paging procedures for employees, providers, rapid response teams, and other essential personnel, including during emergency or disaster situations.
  • Acts as an information hub by providing accurate assistance to patients, employees, and external customers.
  • Transfers calls accurately to the proper extension, ensuring seamless communication for customers and staff.
  • Coordinates communication for emergency codes and disasters, ensuring timely notifications to on-call and rapid response staff as needed.
  • Screens and verifies demographic information, corrects errors as needed, and organizes paperwork accurately, including inpatient documentation for the Business Office.
  • Provides instructions to patients for accessing external operators for long-distance calls and assists with any other general inquiries.
  • Maintains detailed records of all pages, notifications, and calls as required by facility protocols.
  • Performs other duties as assigned.
  • Maintains regular and reliable attendance.
  • Complies with all policies and standards.
Qualifications
  • 0-2 years of experience in customer service, call center, or healthcare setting required
  • 1-2 years of switchboard experience preferred
Knowledge, Skills and Abilities
  • Proficient in operating switchboard or telecommunications equipment.
  • Excellent verbal communication and customer service skills.
  • Ability to manage high call volumes in a calm and professional manner.
  • Strong organizational skills with attention to detail.
  • Capable of handling emergency communication processes effectively.
  • Knowledge of hospital policies, codes, and procedures is a plus.

What Grandview Medical Center (Alabama) employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Grandview Medical Center logo

About Grandview Medical Center

Sourced by ZipRecruiter

Grandview Medical Center is accredited by the Joint Commission on Accreditation of Healthcare Organizations (JCAHO) and offers programs and services in all medical and surgical areas, including Cardiology, Oncology, Neurology, Women's Health, Mental Health, Digestive Diseases, Orthopedics, Physical Medicine and Rehab, Sports Medicine and Emergency Care. There are more than 600 physicians on the Grandview medical staff representing 30 specialties and subspecialties. The hospital has been named an accredited program for Metabolic and Bariatric surgery by ASMBS & ACS as well as an accredited chest pain center.

Industry

Hospitals

Company size

1,001 - 5,000 Employees

Headquarters location

Birmingham, AL, US

Year founded

2015

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