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Answering Service Operator Jobs in Alabama (NOW HIRING)

Troy University

Helpdesk Operator

Troy, AL · On-site

... for answering IT Helpdesk phone calls; providing basic troubleshooting for computer problems ... service skills Preferred Qualifications 1. Experience working as a helpdesk operator Will this ...

Domino's Pizza

Customer Service Rep

Springville, AL · On-site

$15 - $20.25/hr

... answering phones, providing outstanding customer service. Your job responsibilities would include (but are not limited to): Greeting customers and taking orders with a smile! Operating the cash ...

Domino's Franchise

Customer Service Rep

Hoover, AL · On-site

$14 - $19.25/hr

... answering phones, providing outstanding customer service. Your job responsibilities would include (but are not limited to): Greeting customers and taking orders with a smile! Operating the cash ...

Domino's

Customer Service Rep

Springville, AL · On-site

$15 - $20.25/hr

... answering phones, providing outstanding customer service. Your job responsibilities would include (but are not limited to): Greeting customers and taking orders with a smile! Operating the cash ...

Domino's Pizza

Customer Service Rep - Alabaster

Alabaster, AL · On-site

$13.50 - $18.50/hr

... answering phones, providing outstanding customer service. Your job responsibilities would include (but are not limited to): Greeting customers and taking orders with a smile! Operating the cash ...

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Answering Service Operator information

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How much do answering service operator jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for answering service operator in Alabama is $13.07, according to ZipRecruiter salary data. Most workers in this role earn between $12.21 and $13.94 per hour, depending on experience, location, and employer.

What is an answering service operator?

An answering service operator is a professional who answers phone calls on behalf of businesses or individuals, often outside of regular business hours. They handle messages, provide information, transfer calls, and sometimes schedule appointments or offer basic customer support. Operators are trained to follow specific protocols and scripts based on the client's needs, ensuring that callers receive courteous and accurate assistance. This role is essential for businesses that want to maintain 24/7 availability without having in-house staff at all times.

What does an answering service operator do?

Answering service operators handle inbound calls for their clients, either through a switchboard or in a call center. As an answering service operator, your job duties include courteously greeting callers, determining the reason for their call, and answering questions or directing their requests to a different department as necessary. Some answering service operators oversee multiple phone lines, so being organized and able to multitask is required. You must also keep a log of the calls in a spreadsheet or database, entering notes and contact information about the call. You sometimes need to take further action, such as contacting a supervisor to resolve difficult situations. Answering service operators may work during regular business hours, or they may receive calls and take messages after-hours.

What are the key skills and qualifications needed to thrive as an answering service operator, and why are they important?

To thrive as an Answering Service Operator, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with multi-line phone systems and call center software is typically required. Strong interpersonal skills, patience, and attention to detail help operators handle a variety of callers and situations effectively. These skills ensure efficient, accurate message delivery and provide a positive experience for both callers and clients.

What are some common challenges answering service operators face and how can they be managed?

Answering Service Operators often handle high call volumes and must quickly adapt to various client industries, which can be challenging. Managing stress, maintaining professionalism, and ensuring accurate message delivery are key aspects of the role. Many operators find it helpful to develop strong multitasking and active listening skills, as well as to stay organized through digital tools provided by their employer. Regular feedback from supervisors and collaboration with team members also support continuous improvement and job satisfaction.

What is the difference between Answering Service Operator vs Customer Service Representative?

AspectAnswering Service OperatorCustomer Service Representative
CredentialsTypically no formal certifications requiredOften requires customer service or communication training
Work EnvironmentCall centers, remote or office settingsRetail, call centers, office settings
Employer & IndustryAnswering service companies, healthcare, emergency servicesRetail, tech, finance, healthcare
Search & Comparison IntentFocus on call handling, message taking, emergency responseFocus on customer interaction, issue resolution

Answering Service Operators primarily handle incoming calls, take messages, and may respond to emergencies, often working in call centers or remote setups. Customer Service Representatives engage directly with customers to resolve issues, provide product information, and support sales. While both roles involve communication skills, Answering Service Operators focus more on call management and message accuracy, whereas Customer Service Representatives emphasize customer interaction and problem-solving.

What is the average pay for answering service operators?

Answering service operators typically earn an average hourly wage of around $12 to $15, with annual salaries ranging from approximately $25,000 to $31,000. Pay can vary based on experience, location, and whether the role involves night or weekend shifts, which may offer higher compensation.
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Answering Service Operator jobs near you
Infographic showing various Answering Service Operator job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $27,191 per year, or $13.1 per hour.

Pediatric Physician - Huntsville, AL - Pediatrician - Great Work Team

Next Wave Partners

Huntsville, AL • On-site

Full-time

Medical, Dental, Life, Retirement

Re-posted 15 days ago

Job description

Pediatric Physician - Huntsville, AL Join a passionate, mission-driven team making a real impact in the community!Salary up to $267K DOE with M-F schedule - Seasoned and new grads welcome

What You Will Do: 

  • Provide high quality comprehensive medical care to pediatric and adolescent patients
  • Perform and document HPI, physical exam, diagnostic testing, consultations, outside referrals for diagnosis and treatment based upon Evidence Based Medicine
  • Ensure that diagnostic testing results (labs, imaging, and procedures) and specialty consultation notes are reviewed in a timely manner, and appropriate treatment and follow-up is completed
  • Document all findings and pertinent data in EMR, and lock all charts in a period, determined by the CFO, COO, and CMO (or designee), not to exceed 1 week after completion of encounter
  • 5Work collaboratively with team of providers and clinical staff to achieve an evidence-based practice, while creating an open and mutually supportive atmosphere for exchange of knowledge and information
  • Provide telemedicine services as needed to improve access to care and continuity of care within scope of applicable state and federal regulations
  • Travel to satellite clinics to provide patient care as needed
  • Provide minor office-based procedures as applicable based upon privileging
  • Serve as a collaborating physician for mid-level practitioners & complete all requirements related to the Collaborative Practice Agreement
  • Share in an on-call rotation for after-hours answering service and daytime point of contact
  • Serve as Physician designee for pediatric vaccine programs and/or any other pediatric patient assistance programs
  • Work with clinical leadership & team to develop healthcare protocols, procedures, forms, and standing orders as appropriate to standardize and improve care
  • Promote the company’s services to patients and to the local community

What You Will Need:

  • Knowledge base for the management of health issues considered part of Pediatric Medicine and primary care
  • Ability to maintain a posture of continual learning, accommodation to new information, and investment in externally established standards of care
  • Ability to effectively communicate with patients and caregivers about their health and develop a therapeutic relationship to encourage engagement in care
  • Ability to collaborate with patients, caregivers, and staff from diverse populations

Your Qualifications:

  • M.D. or D.O. with a specialty in Pediatric medicine
  • Current board certification by the American Board of Pediatric Medicine (ABP)
  • Eligible for DEA registration and Qualified Alabama Controlled Substances Certificate
  • Eligible as a Physician Collaborator in Collaborative Practice Agreements
  • BLS certified

Your Benefits:

  • Health/Dental & Life Insurance - 100% Employer Paid
  • Loan Forgiveness Program
  • 403B Tax Deferred Annuity
  • Malpractice Insurance
  • Vacation, Sick & Personal Leave

Why You Will Love Huntsville, AL:

Huntsville is a dynamic and growing metropolitan area nestled in the foothills of the Appalachian Mountains, offering a unique blend of southern charm and career opportunities. The region's economy thrives with industries like military, space, telecommunications, biotechnology & manufacturing. Huntsville’s natural beauty, from mountains and lakes to woodlands and the Tennessee River, invites outdoor enthusiasts that enjly hiking, biking, fishing, and world-class golf. We are only 5 hours away from the white pristine beaches of the Gulf of Mexico, 2 hours from Music City Nashville & 4 hours from Atlanta for fun weekend getaways. 

With a low cost of living and a welcoming community, Huntsville is an excellent place for healthcare professionals to make a meaningful impact on the community while enjoying a fulfilling lifestyle.

Apply Today!

Daryl Fowler, Next Wave Healthcare Staffing, (972) 948-5684