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Pbx Operator Switchboard Operator Jobs in Alabama

Dollar General

2nd shift HR ASSISTANT-DC

Bessemer, AL · On-site

$33K - $43K/yr

May act as primary backup to Switchboard Operator. * May order flowers, birthday cakes, etc. for distribution center employees. * May maintain and distribute staffing report for distribution center.

City of Daphne

Telecommunicator I

Daphne, AL · On-site

$20.33 - $26.27/hr

Serves as receptionist and switchboard operator, and receives and disburses phone messages as necessary. Attends training and/or meetings Performs other related duties as assigned Knowledge, Skills ...

Dollar General

2nd shift HR ASSISTANT-DC

Bessemer, AL · On-site

$33K - $43K/yr

May act as primary backup to Switchboard Operator. * May order flowers, birthday cakes, etc. for distribution center employees. * May maintain and distribute staffing report for distribution center.

Innovation At Work

Call Center Representative

Birmingham, AL · On-site

$15 - $18.75/hr

... operator work. The Candidate shall ensure that the switchboard is manned 24 hours per day, seven days per week, including holidays. The Candidate shall provide general and patient information to ...

Sonic Drive-In

Crew Member

Arab, AL · On-site

$10.75 - $14.25/hr

You'll work Fountain & Frozen, Food Production, Grill, Fryer, Switchboard and, if applicable, Drive ... cooking on the grill, operating the fry station as needed Cleaning the drive-in restaurants ...

Sonic Drive-In

Crew Member

Scottsboro, AL · On-site

$10.75 - $14.25/hr

You'll work Fountain & Frozen, Food Production, Grill, Fryer, Switchboard and, if applicable, Drive ... cooking on the grill, operating the fry station as needed Cleaning the drive-in restaurants ...

Sonic Drive-In

Crew Member

Fort Payne, AL

$10 - $13/hr

You'll work Fountain & Frozen, Food Production, Grill, Fryer, Switchboard and, if applicable, Drive ... cooking on the grill, operating the fry station as needed Cleaning the drive-in restaurants ...

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Showing results 21-40

All JobsPbx Operator Switchboard Operator JobsPbx Operator Switchboard Operator Jobs in Alabama

Pbx Operator Switchboard Operator information

See Alabama salary details

$6

$13

$17

How much do pbx operator switchboard operator jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for pbx operator switchboard operator in Alabama is $13.25, according to ZipRecruiter salary data. Most workers in this role earn between $11.73 and $14.86 per hour, depending on experience, location, and employer.

What is a PBX operator switchboard operator?

PBX Operators, also known as Switchboard Operators, are professionals responsible for managing and directing incoming and outgoing telephone calls within an organization. They operate a telephone switchboard or a Private Branch Exchange (PBX) system to connect callers to the appropriate department or individual. Additionally, they may provide information, take messages, and handle emergency calls, ensuring efficient communication within the company. Their role is essential for maintaining seamless internal and external communication and often includes administrative tasks.

What are the key skills and qualifications needed to thrive as a PBX operator switchboard operator?

To thrive as a PBX/Switchboard Operator, you need excellent verbal communication, strong organizational skills, and a high school diploma or equivalent. Familiarity with PBX phone systems, call routing software, and office productivity tools is typically required. Outstanding customer service abilities, patience, and the capacity to multitask make someone stand out in this role. These skills are crucial to ensure efficient call management, positive caller experiences, and seamless communication within the organization.

What are some common challenges faced by PBX operator switchboard operators, and how can they be managed effectively?

PBX/Switchboard Operators often handle a high volume of calls, which requires maintaining composure and professionalism under pressure. Managing multiple lines simultaneously and accurately transferring calls can be challenging, especially during peak hours. Effective communication skills, familiarity with the phone system, and strong multitasking abilities are essential for success. Employers typically provide training on the specific switchboard systems used, and operators are supported by team leads or supervisors to ensure smooth call flow and customer satisfaction.

What is the difference between Pbx Operator Switchboard Operator vs Receptionist?

AspectPbx Operator Switchboard OperatorReceptionist
Primary RoleManages phone systems, routes calls, and operates switchboardsGreets visitors, answers calls, and performs administrative tasks
Work EnvironmentOffice settings, call centers, corporate environmentsFront desk, office reception areas
Required SkillsCommunication, multitasking, familiarity with phone systemsCommunication, customer service, organizational skills

The main difference between a Pbx Operator Switchboard Operator and a Receptionist lies in their primary responsibilities. Pbx Operators focus on managing phone systems and call routing, while Receptionists handle visitor interactions and general administrative duties. Both roles require strong communication skills and are commonly found in office environments, but their specific functions differ significantly.

Is being a Pbx Operator Switchboard Operator a stressful job?

Being a Pbx Operator Switchboard Operator can be stressful during busy periods when handling multiple calls and urgent requests. The role requires strong communication skills, attention to detail, and the ability to manage high call volumes efficiently. However, the level of stress varies depending on the work environment and workload management.

What are popular job titles related to Pbx Operator Switchboard Operator jobs in Alabama?

For Pbx Operator Switchboard Operator jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Pbx Operator Switchboard Operator jobs in Alabama look for?

The top searched job categories for Pbx Operator Switchboard Operator jobs in Alabama are:

What cities in Alabama are hiring for Pbx Operator Switchboard Operator jobs?

Cities in Alabama with the most Pbx Operator Switchboard Operator job openings:

Pbx Operator Switchboard Operator jobs near you
Infographic showing various Pbx Operator Switchboard Operator job openings in Alabama as of August 2026, with employment types broken down into 73% Full Time, 23% Part Time, and 4% Temporary. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $27,570 per year, or $13.3 per hour.

Front Desk Supervisor

The Hotel at Auburn University

Auburn, AL

$14.50 - $19/hr

Full-time

Posted 3 days ago

New

Job description

Job Summary:

The Front Desk Supervisor is responsible for the daily operations of the Front Desk.

Supervisory Responsibilities:

  • Coordinate, communicate, and direct the performance of departmental staff to achieve desired execution of requests and expectations.
  • Direct supervision of Front Desk Agents and PBX Operators in the absence of the Front Desk Manager.

Duties & Responsibilities:

  • Enhance the quality of life for our internal and external clients by establishing service standards of excellence.
  • Maintain knowledge of the hotel, university, and local events and amenities.
  • Build and strengthen relationships with guests that enable future bookings.
  • Performs all duties of Front Desk Agent, PBX Operator, Reservation, and Bell Staff.
  • Effectively manages and develops relationships with key internal and external customers.
  • Proactively identifies operational challenges associated with owners and works with hotel staff to solve these challenges and/or develop alternative solutions.
  • Input and access database information into the computer.
  • Assist in other departments of the hotel as needed during "off" periods (holidays and summer months).
  • Ensure that company service standards are upheld to the highest standards – no compromises.
  • Ensures that any guest incidents and internal defects are recorded in KYC.
  • Service recovery to the guest's satisfaction before the guest departs the hotel whenever possible.
  • Coordinating the upsell program to increase room revenue.
  • Resolve discrepancies on room stat reports with housekeeping.
  • Crete and distribute daily and weekly reports to all necessary team members.
  • Performs other related duties as assigned.

Required Skills & Abilities:

  • Strong customer development and relationship management skills.
  • Strong organizational skills. Ability to multi-task in a stressful and tense environment.
  • Strong problem-solving skills.
  • Excellent written and verbal communication skills.
  • Proficient in Microsoft Office Suite or similar software.
  • Ability to complete assigned tasks within established deadlines.
  • Ability to integrate and harmonize office functions.

Education & Experience:

  • High school diploma or equivalent is required.
  • Bachelor's degree in hospitality management, business administration, or a related field is preferred.
  • Minimum of 2 years of customer service and/or hotel experience is required.
  • Knowledge of operations and associated opportunities.

Physical Requirements:

  • Prolonged periods of walking, standing, and sitting.
  • Must be able to lift up to 15 pounds at times.

An Equal Opportunity Employer

We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.


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