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Pbx Operator Switchboard Operator Jobs in Michigan

Responsibilities The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors ...

Responsibilities The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors ...

The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors the Hospital ...

Switchboard Operator

Mount Clemens, MI · On-site

$14 - $17.75/hr

Under the general direction of the Supervisor of Communications, performs the duties of Switchboard Operator. Essential Functions and Responsibilities: * Rapidly and accurately operates a telephone ...

Switchboard Operator

Mount Clemens, MI · On-site

$14 - $17.75/hr

Under the general direction of the Supervisor of Communications, performs the duties of Switchboard Operator. Essential Functions and Responsibilities: * Rapidly and accurately operates a telephone ...

Hotel Switchboard/PBX Operator (FT)

Acme, MI · On-site

$14.75 - $18.50/hr

PBX is a pivotal part of the resort as it is providing the first impression for internal and ... service experience, switchboard experience a plus. OTHER SKILLS AND ABILITIES This position ...

Switchboard Operator

Lapeer, MI · On-site

$13.75 - $17.50/hr

Previous experience/training as a Switchboard Operator Clerical skills Computer training - Microsoft Office application Equal Opportunity Employer of Minorities/Females/Disabled/Veterans Additional ...

Switchboard Operator

Lapeer, MI · On-site

$13.75 - $17.50/hr

Required: • High school diploma or equivalent • Must be able to alphabetize and file • Ability to read and write Preferred: • Previous experience/training as a Switchboard Operator • ...

Switchboard Operator

Midland, MI · On-site

$12.75 - $16.25/hr

Summary This position answers all incoming calls for three medical centers on a multi-trunk switchboard, doctor's exchange, and wall phones. Also answers the after hour calls for Home Care and MPG ...

Night Auditor

Plymouth, MI · On-site

$14.25 - $19/hr

Act as PBX operator during the audit shift. * Attend and actively participate in all front office meetings. * Participate in all training and cross training programs. * Take the initiative to greet ...

Night Auditor

Plymouth, MI · On-site

$14.25 - $19/hr

Act as PBX operator during the audit shift. * Attend and actively participate in all front office meetings. * Participate in all training and cross training programs. * Take the initiative to greet ...

Night Auditor

Plymouth, MI

$14.25 - $19/hr

Act as PBX operator during the audit shift. * Attend and actively participate in all front office meetings. * Participate in all training and cross training programs. * Take the initiative to greet ...

Night Auditor

Plymouth, MI · On-site

$14.25 - $19/hr

Act as PBX operator during the audit shift. * Attend and actively participate in all front office meetings. * Participate in all training and cross training programs. * Take the initiative to greet ...

Night Auditor

Plymouth, MI · On-site

$14.25 - $19/hr

Act as PBX operator during the audit shift. * Attend and actively participate in all front office meetings. * Participate in all training and cross training programs. * Take the initiative to greet ...

Night Auditor

Plymouth, MI · On-site

$14.25 - $19/hr

Act as PBX operator during the audit shift. * Attend and actively participate in all front office meetings. * Participate in all training and cross training programs. * Take the initiative to greet ...

Night Auditor

Plymouth, MI · On-site

$14.25 - $19/hr

Act as PBX operator during the audit shift. * Attend and actively participate in all front office meetings. * Participate in all training and cross training programs. * Take the initiative to greet ...

Night Auditor

Plymouth, MI · On-site

$14.25 - $19/hr

Act as PBX operator during the audit shift. * Attend and actively participate in all front office meetings. * Participate in all training and cross training programs. * Take the initiative to greet ...

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Pbx Operator Switchboard Operator information

See Michigan salary details

$7

$14

$19

How much do pbx operator switchboard operator jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for pbx operator switchboard operator in Michigan is $14.82, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $16.59 per hour, depending on experience, location, and employer.

What is a PBX operator switchboard operator?

PBX Operators, also known as Switchboard Operators, are professionals responsible for managing and directing incoming and outgoing telephone calls within an organization. They operate a telephone switchboard or a Private Branch Exchange (PBX) system to connect callers to the appropriate department or individual. Additionally, they may provide information, take messages, and handle emergency calls, ensuring efficient communication within the company. Their role is essential for maintaining seamless internal and external communication and often includes administrative tasks.

What are the key skills and qualifications needed to thrive as a PBX operator switchboard operator?

To thrive as a PBX/Switchboard Operator, you need excellent verbal communication, strong organizational skills, and a high school diploma or equivalent. Familiarity with PBX phone systems, call routing software, and office productivity tools is typically required. Outstanding customer service abilities, patience, and the capacity to multitask make someone stand out in this role. These skills are crucial to ensure efficient call management, positive caller experiences, and seamless communication within the organization.

What are some common challenges faced by PBX operator switchboard operators, and how can they be managed effectively?

PBX/Switchboard Operators often handle a high volume of calls, which requires maintaining composure and professionalism under pressure. Managing multiple lines simultaneously and accurately transferring calls can be challenging, especially during peak hours. Effective communication skills, familiarity with the phone system, and strong multitasking abilities are essential for success. Employers typically provide training on the specific switchboard systems used, and operators are supported by team leads or supervisors to ensure smooth call flow and customer satisfaction.

What is the difference between Pbx Operator Switchboard Operator vs Receptionist?

AspectPbx Operator Switchboard OperatorReceptionist
Primary RoleManages phone systems, routes calls, and operates switchboardsGreets visitors, answers calls, and performs administrative tasks
Work EnvironmentOffice settings, call centers, corporate environmentsFront desk, office reception areas
Required SkillsCommunication, multitasking, familiarity with phone systemsCommunication, customer service, organizational skills

The main difference between a Pbx Operator Switchboard Operator and a Receptionist lies in their primary responsibilities. Pbx Operators focus on managing phone systems and call routing, while Receptionists handle visitor interactions and general administrative duties. Both roles require strong communication skills and are commonly found in office environments, but their specific functions differ significantly.

Is being a Pbx Operator Switchboard Operator a stressful job?

Being a Pbx Operator Switchboard Operator can be stressful during busy periods when handling multiple calls and urgent requests. The role requires strong communication skills, attention to detail, and the ability to manage high call volumes efficiently. However, the level of stress varies depending on the work environment and workload management.

What are popular job titles related to Pbx Operator Switchboard Operator jobs in Michigan?

For Pbx Operator Switchboard Operator jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Pbx Operator Switchboard Operator jobs in Michigan look for?

The top searched job categories for Pbx Operator Switchboard Operator jobs in Michigan are:

What cities in Michigan are hiring for Pbx Operator Switchboard Operator jobs?

Cities in Michigan with the most Pbx Operator Switchboard Operator job openings:

Infographic showing various Pbx Operator Switchboard Operator job openings in Michigan as of August 2026, with employment types broken down into 11% As Needed, 67% Full Time, 11% Part Time, and 11% Contract. Highlights an 100% In-person job distribution, with an average salary of $30,818 per year, or $14.8 per hour.

PBX Operator

Garden City, MI • On-site


Garden City Hospital
Health Care and Social Assistance • 1 - 5K employees

6.2

Company rating: 6.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

823rd of 1,063 rated hospitals

Respectful managers

Good training


Per diem

Re-posted 16 days ago


Job description

Overview
Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community! Garden City Hospital, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference.
At Garden City Hospital, we pride ourselves on community involvement and commitment to preserving access to quality and compassionate healthcare. We are a state-of-the-art medical facility with over 300 licensed beds and a teaching hospital, offering medical education to students, residents and fellows from across the country. The residency and fellowship programs offer graduate medical education to more than 80 trainees in specialties. Garden City Hospital has an award-winning staff of over 350 of the area's best and brightest physicians from almost every specialty. Learn more at www.gch.org.
Responsibilities
The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors the Hospital alarms and must be aware of the policy and procedures of all hospital emergency codes. Ability to communicate with population served.
Qualifications
Education and Work Experience
1. High School Diploma or Equivalent required (effective 4/1/14 for all new hires)
2. Previous PBX experience preferred.
3. Previous experience in office or receptionist.
4. Effective written, verbal communication, and interpersonal skills
5. Ability to multi-task, prioritize needs to meet required timelines
6. Analytical and problem-solving skills
7. Customer Services experience preferred.
Employment Status
Per Diem
Shift
Variable
Equal Employment Opportunity
Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf


What Garden City Hospital employees say

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Hours and flexibility

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