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Telephone Operator Jobs in Michigan (NOW HIRING)

McLaren

Telephone Operator-Receptionist

Flint, MI · On-site

$15.75 - $19.75/hr

Telephone Operator Receptionist Department: Communications Shift: Variable Daily Work Times: Variable Scheduled Biweekly Hours: 0 Position Summary: Responsible for operating the main hospital ...

McLaren Flint

Telephone Operator-Receptionist

Flint, MI · On-site

$15.75 - $19.75/hr

Telephone Operator Receptionist Department: Communications Shift: Variable Daily Work Times: Variable Scheduled Biweekly Hours: 0 Position Summary: Responsible for operating the main hospital ...

McLaren

Telephone Operator-Receptionist

Flint, MI · On-site

$15.75 - $19.75/hr

Telephone Operator Receptionist Department: Communications Shift: Variable Daily Work Times: Variable Scheduled Biweekly Hours: 0 Position Summary: Responsible for operating the main hospital ...

McLaren Flint

Telephone Operator-Receptionist

Flint, MI · On-site

$15.75 - $19.75/hr

Telephone Operator Receptionist Department: Communications Shift: Variable Daily Work Times: Variable Scheduled Biweekly Hours: 0 Position Summary: Responsible for operating the main hospital ...

Associa

Customer Service Representative

Ann Arbor, MI · On-site

$16 - $21.50/hr

Follow through on various requests. • Reviews invoices for completeness/accuracy of charges and prepare payable vouchers for manager's approval if not completed by Telephone Operator. • Processes ...

Associa

Customer Service Representative

Ann Arbor, MI · On-site

$15.75 - $21.25/hr

Relieving concierge/telephone operators on an as needed basis. Keeping work spaces organized and maintained. Alerting Office Manager of low supplies and assisting in supply stocking and distribution.

Midwest Vision Partners

Medical Receptionist

Flint, MI

$16 - $19.50/hr

Telephone operator or high call volume experience What you will receive * Competitive wages * Robust benefit package including medical, dental, life and disability (short- and long-term) insurance

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Telephone Operator information

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How much do telephone operator jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for telephone operator in Michigan is $15.57, according to ZipRecruiter salary data. Most workers in this role earn between $13.61 and $16.97 per hour, depending on experience, location, and employer.

What does a telephone operator do?

A Telephone Operator is responsible for answering, connecting, and transferring telephone calls in organizations such as businesses, hotels, or call centers. They provide information, route calls to the appropriate departments or individuals, and may also handle emergency calls or provide directory assistance. Telephone Operators often use computerized switchboards or telephony systems to manage multiple lines efficiently. Good communication skills, patience, and the ability to handle high call volumes are essential in this role.

What are the key skills and qualifications needed to thrive as a telephone operator, and why are they important?

To thrive as a Telephone Operator, you need excellent verbal communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call routing software, and office communication tools is typically required. Strong customer service orientation, patience, and the ability to remain calm under pressure are important soft skills for this role. These skills and qualities are crucial for ensuring efficient call management and delivering a positive experience to callers.

How does a telephone operator typically handle high call volumes during peak periods?

During peak periods, Telephone Operators often rely on established call-handling procedures and multitasking skills to manage high call volumes efficiently. They may use automated call distribution systems to queue and route calls, prioritize urgent requests, and maintain clear communication with team members to ensure prompt responses. Staying calm under pressure and adhering to scripts or guidelines helps operators provide consistent, courteous service even during busy times. Teamwork and communication with supervisors are also essential to address any technical or customer service challenges that may arise.

What is the difference between Telephone Operator vs Customer Service Representative?

AspectTelephone OperatorCustomer Service Representative
Primary RoleConnect calls, handle switchboard operations, direct calls within organizationsAssist customers, handle inquiries, resolve issues related to products or services
Work EnvironmentSwitchboards, front desks, office settingsCall centers, retail, online support, office environments
Required SkillsCommunication, multitasking, basic technical knowledgeCommunication, problem-solving, product knowledge
Common CertificationsNone typically required, some technical trainingCustomer service certifications often preferred

While both roles involve communication and customer interaction, Telephone Operators primarily manage call connections within organizations, whereas Customer Service Representatives focus on assisting customers with products or services. The roles often overlap in communication skills but differ in scope and environment.

How much did telephone operators make?

Telephone operators typically earned a median annual wage of around $35,000 to $45,000 in recent years. Wages varied based on experience, location, and the complexity of the calls handled, with some operators earning higher salaries in urban areas or with specialized skills.

How to become a telephone operator?

To become a telephone operator, candidates typically need a high school diploma or equivalent and strong communication skills. On-the-job training is common, and familiarity with telephone systems and customer service is beneficial; some positions may require basic computer skills.

What is the role of a telephone operator?

A telephone operator is responsible for connecting calls, assisting callers, and managing communication systems in organizations or telephone exchanges. They often use switchboards or automated systems and require good communication and technical skills to handle inquiries efficiently.

What are the most commonly searched types of Telephone Operator jobs in Michigan?

The most popular types of Telephone Operator jobs in Michigan are:

What are popular job titles related to Telephone Operator jobs in Michigan?

For Telephone Operator jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Telephone Operator jobs in Michigan look for?

The top searched job categories for Telephone Operator jobs in Michigan are:

What cities in Michigan are hiring for Telephone Operator jobs?

Cities in Michigan with the most Telephone Operator job openings:

What are popular job titles related to Telephone Operator jobs in MI?

For Telephone Operator jobs in MI, the most frequently searched job titles are:

Telephone Operator jobs near you
Infographic showing various Telephone Operator job openings in Michigan as of August 2026, with employment types broken down into 40% Full Time, 58% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $32,378 per year, or $15.6 per hour.

Telephone Operator-Receptionist

Flint, MI • On-site

McLaren
Automobile Dealers • 10K+ employees
Learn more about McLarenexternal

$15.75 - $19.75/hr

Per diem

Re-posted 11 days ago

Job description

Job Title: Telephone Operator Receptionist
Department: Communications
Shift: Variable
Daily Work Times: Variable
Scheduled Biweekly Hours: 0
Position Summary:
Responsible for operating the main hospital switchboard equipment; handling incoming and outgoing calls; interfacing with all hospital departments, physicians, nursing units, patients, and others; operating the public address and overhead paging systems, using the computer terminal; receiving the public at the information desk.
Required:
  • High School Diploma or equivalent
  • Ability to operate related telephone equipment
  • 3 months experience utilizing Windows based functionality and programs
  • Ability to enunciate and communicate effectively in a courteous, controlled, and tactful manner under various levels of stress.
  • Ability to maintain confidentiality

Equal Opportunity Employer of Minorities/Females/Disabled/Veterans
We are committed to encouraging and sustaining a work environment free of unlawful harassment, discrimination, and/or retaliation. We are an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's race, color, age, religion, sex/pregnancy (including pregnancy/childbirth or pregnancy/childbirth-related conditions), sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other status prohibited by applicable laws. We also make good faith efforts to recruit, hire, and promote qualified women, minorities, individuals with disabilities, and veterans.
McLaren logo

About McLaren

Sourced by ZipRecruiter

McLaren Group is globally renowned as one of the world’s most illustrious high-technology brands. Since the formation of McLaren Racing in 1963, McLaren has been pioneering and innovating in the competitive world of Formula 1, forging a formidable reputation which has seen the racing team win 20 World Championships and over 180 races. The Group has built on its successful racing expertise and diversified to include a global, high-performance sports car business, McLaren Automotive, and a game-changing technology and innovation business, McLaren Applied. Despite the broadening of the group’s business interests, McLaren’s goal remains singular: we exist to win in everything we do.

Industry

Automobile dealers and manufacturing

Company size

10,000+ Employees

Headquarters location

Woking, Surrey, GB

Social media

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