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Telephone Interviewer Jobs in Michigan (NOW HIRING)

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Telephone Interviewer information

See Michigan salary details

$9

$14

$18

How much do telephone interviewer jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for telephone interviewer in Michigan is $14.01, according to ZipRecruiter salary data. Most workers in this role earn between $11.11 and $17.40 per hour, depending on experience, location, and employer.

What is a telephone interviewer?

Telephone interviewers conduct surveys and interviews over the phone. They may work in a call center or from home, and are usually employed by market research companies or by other organizations that need to gather public data for the development of goods or services. As a telephone interviewer, you contact people based on a list from your employer and ask a series of questions about a particular subject. For example, a toy manufacturer may have you call parents with children within a specific age group and ask them their opinions on different kinds of toys and price points. Political groups may hire telephone interviewers to ask residents of a municipality their views on a variety of political issues. You must accurately document the answers you receive, and may also upload them to the company's database to be analyzed.

What are the key skills and qualifications needed to thrive as a telephone interviewer, and why are they important?

To thrive as a Telephone Interviewer, you need strong verbal communication skills, attention to detail, and at least a high school diploma or equivalent. Familiarity with computer-assisted telephone interviewing (CATI) systems and data entry software is typically required. Excellent listening skills, professionalism, and the ability to build rapport over the phone help set top performers apart. These skills ensure accurate data collection, positive respondent experiences, and reliable survey results.

What are some typical challenges telephone interviewers face when collecting survey data, and how can they overcome them?

Telephone Interviewers often encounter challenges such as reaching reluctant respondents, handling objections, and ensuring data accuracy during calls. To overcome these, interviewers develop strong communication and active listening skills, follow structured scripts, and practice professionalism even in difficult situations. Regular feedback from supervisors and ongoing training sessions also help interviewers improve their techniques and adapt to different respondent behaviors, making the process smoother and more effective.

What is the difference between Telephone Interviewer vs Telemarketer?

AspectTelephone InterviewerTelemarketer
Primary RoleConducts surveys and gathers data through phone interviewsPromotes products or services to potential customers over the phone
Work EnvironmentTypically in research or survey companies, office or remoteIn sales-focused settings, often in call centers or remote
Required SkillsGood communication, active listening, data recordingPersuasion, sales techniques, customer engagement

While both roles involve making calls, a Telephone Interviewer focuses on collecting data for research purposes, whereas a Telemarketer aims to sell products or services. The skills overlap in communication, but their goals and work environments differ significantly.

More about Telephone Interviewer jobs

What are the most commonly searched types of Telephone Interviewer jobs in Michigan?

The most popular types of Telephone Interviewer jobs in Michigan are:

What are popular job titles related to Telephone Interviewer jobs in Michigan?

For Telephone Interviewer jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Telephone Interviewer jobs in Michigan look for?

The top searched job categories for Telephone Interviewer jobs in Michigan are:

What cities in Michigan are hiring for Telephone Interviewer jobs?

Cities in Michigan with the most Telephone Interviewer job openings:

What are popular job titles related to Telephone Interviewer jobs in MI?

For Telephone Interviewer jobs in MI, the most frequently searched job titles are:

Telephone Interviewer jobs near you
Infographic showing various Telephone Interviewer job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 26% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $29,138 per year, or $14 per hour.

Forensic Interviewer (part-time)

The Guidance Center

Southgate, MI • On-site

$23.82/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 hours ago

Job description

Description

As a recognized leader in our field, The Guidance Center provides a broad range of services that have helped children, adults and families unlock potential and build better lives since 1958. With 25 programs we offer treatment, prevention, growth and education services to more than 14,200 people annually. Together we: Nurture development. Foster resilience. Cultivate well-being.

We have an exciting opportunity for a part-time Forensic Interviewer to join our team of talented professionals.

We have a market-based compensation structure. The estimated salary for this position will vary based on a candidate's transferable work experience and qualifications. This is a salary grade 105. Hourly rates start at $23.82. The range provided is just one component of total compensation including a comprehensive benefit package of affordable medical plans, employer paid dental, vision and long-term disability, 401(K) with employer contribution, flexible spending accounts for medical and dependent, paid time off, and 11 paid holidays.

As a Forensic Interviewer in the Kids-TALK Program, you will be responsible for:

  • The Forensic Interviewer for the Kids-TALK Children's Advocacy Center (CAC) is responsible for providing developmentally and legally sound forensic interviews of children and adolescents. 
  • The goal of a forensic interview is to obtain a statement from a child, in a child-centered, developmentally-sensitive, unbiased and truth-seeking manner. 
  • The Forensic Interviewer conducts sensitive and thorough forensic interviews with alleged victims of child sexual abuse, physical abuse, neglect, and other forms of trauma or child witnesses to violent crime. 
  • Interviews are conducted in accordance with the State of Michigan Forensic Interviewing Protocol. 
  • The Forensic Interviewer collaborates with other members of the Multidisciplinary Team as part of an ongoing investigation of child abuse, neglect or violent crime to which a child is a witness. 
  • Regular working hours are Monday through Friday 8:30am to 5pm. Some evening or weekend hours will be required.

Requirements

To qualify for this position, you will need the following:

  • Bachelor's Degree in a Human Services Related Field is required.
  • Experience and/or certification as a Forensic Interviewer preferred. Individuals with training and experience in the Michigan Forensic Interviewing Protocol are priority candidates. 
  • One (1) year of experience working with abused/neglected children and adolescents and a multidisciplinary team is required.
  • A working knowledge of the dynamics of child maltreatment and/or knowledge of child development is required.
  • Candidates should be able to demonstrate superior communication skills, a strong commitment to customer service and the ability to work in a cooperative manner with diverse professional groups.
  • Knowledge of the criminal justice system, Children's Protective Services/Foster Care Services and/or the courts is required.
  • The ability to engage children 17 and under from diverse ethnic, racial and socio-economic backgrounds is essential.
  • Valid driver's license and favorable driving record is required.
  • Additional qualifications include: a nonjudgmental approach that reflects cultural competency and sensitivity to the unique needs and diverse experiences of individual children and their families, the ability to develop collaborative relationships with other providers, the ability to assess and intervene within complex family and community systems, and a willingness to be flexible, patient and creative. 
  • Must have the ability to appropriately handle crisis situations and manage sensitive case information.


The Guidance Center believes that our team members are our most valuable resources, and we invest in them accordingly. We offer our employees a competitive salary, flexible scheduling opportunities, a team-oriented work environment and much more!

The Guidance Center is an equal opportunity employer and is committed to creating a welcoming place for everyone.


Apply