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Call Center Recruiter Jobs (NOW HIRING)

MCI Careers

Experienced Call Center Recruiter

Killeen, TX · On-site

... strong call center footprint and operations that extend across multiple countries. We deliver ... We are seeking an Experienced Recruiter to manage high-volume hiring for our contact center. You'll ...

Apply Early

MCI Careers

Experienced Call Center Recruiter

Addison, TX · On-site

... strong call center footprint and operations that extend across multiple countries. We deliver ... We are seeking an Experienced Recruiter to manage high-volume hiring for our contact center. You'll ...

Apply Early

MCI Careers

Experienced Call Center Recruiter

Tampa, FL

... strong call center footprint and operations that extend across multiple countries. We deliver ... We are seeking an Experienced Recruiter to manage high-volume hiring for our contact center. You'll ...

Apply Early

MCI Careers

Contact Center Recruiter

Savannah, GA

... call center footprint and operations that extend across multiple countries. We deliver Customer ... We are hiring a proactive and people-oriented Contact Center Recruiter to support our talent ...

Apply Early

MCI Careers

Contact Center Recruiter

Addison, TX · On-site

... call center footprint and operations that extend across multiple countries. We deliver Customer ... We are hiring a proactive and people-oriented Contact Center Recruiter to support our talent ...

Apply Early

MCI Careers

Contact Center Recruiter

Wichita, KS · On-site

... call center footprint and operations that extend across multiple countries. We deliver Customer ... We are hiring a proactive and people-oriented Contact Center Recruiter to support our talent ...

Apply Early

MCI Careers

Contact Center Recruiter

Tampa, FL

... call center footprint and operations that extend across multiple countries. We deliver Customer ... We are hiring a proactive and people-oriented Contact Center Recruiter to support our talent ...

Apply Early

MCI Careers

Contact Center Recruiter

Killeen, TX · On-site

... call center footprint and operations that extend across multiple countries. We deliver Customer ... We are hiring a proactive and people-oriented Contact Center Recruiter to support our talent ...

Apply Early

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Call Center Recruiter information

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How much do call center recruiter jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for call center recruiter in the United States is $19.78, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.36 per hour, depending on experience, location, and employer.

What is the difference between Call Center Recruiter vs Customer Service Representative?

AspectCall Center RecruiterCustomer Service Representative
Primary RoleHiring and onboarding call center staffAssisting customers with inquiries and support
Required SkillsRecruitment, interviewing, HR knowledgeCommunication, problem-solving, product knowledge
Work EnvironmentOffice, HR, recruiting teamsCall center, customer support center
Common CertificationsHR certifications, recruiting coursesCustomer service certifications, product training

While both roles operate within the call center industry, a Call Center Recruiter focuses on hiring and staffing, whereas a Customer Service Representative handles customer interactions. Understanding these differences helps job seekers target the right position based on their skills and career goals.

What are the key skills and qualifications needed to thrive as a Call Center Recruiter, and why are they important?

To thrive as a Call Center Recruiter, you need strong talent acquisition skills, knowledge of recruitment best practices, and typically a background in human resources or business administration. Familiarity with applicant tracking systems (ATS), HR software, and online job boards is essential for sourcing and managing candidates efficiently. Outstanding interpersonal skills, persuasive communication, and adaptability help build relationships with candidates and hiring managers. These competencies are crucial to attract top talent quickly, ensure a smooth hiring process, and support call center staffing needs.

What is a Call Center Recruiter?

A Call Center Recruiter is a human resources professional responsible for sourcing, screening, and hiring candidates to fill positions in a call center. They work closely with hiring managers to understand staffing needs and develop effective recruitment strategies. Call Center Recruiters manage the entire hiring process, from posting job ads and conducting interviews to coordinating onboarding. Their goal is to ensure the call center is staffed with qualified agents who can provide excellent customer service.

What are some common challenges faced by Call Center Recruiters and how can they be addressed?

Call Center Recruiters often face challenges such as high candidate turnover, tight hiring deadlines, and finding applicants with the right communication skills and temperament for fast-paced environments. To address these issues, recruiters can streamline their screening processes, leverage employee referral programs, and maintain a strong talent pipeline through ongoing networking. Collaborating closely with call center managers also helps ensure new hires meet specific performance and cultural expectations, improving retention and overall team fit.
More about Call Center Recruiter jobs
What cities are hiring for Call Center Recruiter jobs? Cities with the most Call Center Recruiter job openings:
What states have the most Call Center Recruiter jobs? States with the most job openings for Call Center Recruiter jobs include:
What job categories do people searching Call Center Recruiter jobs look for? The top searched job categories for Call Center Recruiter jobs are:
What are popular job titles related to Call Center Recruiter jobs? For Call Center Recruiter jobs, the most frequently searched job titles are:
Call Center Recruiter jobs near you
Infographic showing various Call Center Recruiter job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 68% Full Time, 22% Part Time, and 8% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,145 per year, or $19.8 per hour.
Experienced Call Center Recruiter

Experienced Call Center Recruiter

MCI Careers

Mesilla, NM

Full-time

Posted 3 days ago

Be an early applicant

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are seeking an Experienced Recruiter to manage high-volume hiring for our contact center. You’ll be responsible for sourcing, screening, and onboarding top talent.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Manage full-cycle recruitment for contact center roles.
  • Source candidates through job boards, social media, and referrals.
  • Conduct interviews, assessments, and background checks.
  • Coordinate with hiring managers to understand staffing needs.
  • Maintain accurate recruitment records and reports.
  • Support employer branding and recruitment marketing efforts.
  • Ensure a positive candidate experience throughout the hiring process.

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Diploma or Bachelor’s degree in Human Resources, Psychology, or a related field.
  • 3+ years of recruitment experience in a BPO or high-volume environment.
  • Strong sourcing, interviewing, and organizational skills.
  • Familiarity with ATS and recruitment tools.
  • Ability to manage multiple roles and deadlines.
MCI Careers logo

About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

Social media

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