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Call Center Recruiter Jobs (NOW HIRING)

Global Channel Management, Inc.

Call center

Webster, NY · On-site

$12/hr

Our account managers and recruiters have over a decade of experience in various verticals. GCM ... Qualifications Call Center Agent needs 1 year call center experience Call Center Agent requires ...

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How much do call center recruiter jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for call center recruiter in the United States is $19.78, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.36 per hour, depending on experience, location, and employer.

What is the difference between Call Center Recruiter vs Customer Service Representative?

AspectCall Center RecruiterCustomer Service Representative
Primary RoleHiring and onboarding call center staffAssisting customers with inquiries and support
Required SkillsRecruitment, interviewing, HR knowledgeCommunication, problem-solving, product knowledge
Work EnvironmentOffice, HR, recruiting teamsCall center, customer support center
Common CertificationsHR certifications, recruiting coursesCustomer service certifications, product training

While both roles operate within the call center industry, a Call Center Recruiter focuses on hiring and staffing, whereas a Customer Service Representative handles customer interactions. Understanding these differences helps job seekers target the right position based on their skills and career goals.

What are the key skills and qualifications needed to thrive as a Call Center Recruiter, and why are they important?

To thrive as a Call Center Recruiter, you need strong talent acquisition skills, knowledge of recruitment best practices, and typically a background in human resources or business administration. Familiarity with applicant tracking systems (ATS), HR software, and online job boards is essential for sourcing and managing candidates efficiently. Outstanding interpersonal skills, persuasive communication, and adaptability help build relationships with candidates and hiring managers. These competencies are crucial to attract top talent quickly, ensure a smooth hiring process, and support call center staffing needs.

What is a Call Center Recruiter?

A Call Center Recruiter is a human resources professional responsible for sourcing, screening, and hiring candidates to fill positions in a call center. They work closely with hiring managers to understand staffing needs and develop effective recruitment strategies. Call Center Recruiters manage the entire hiring process, from posting job ads and conducting interviews to coordinating onboarding. Their goal is to ensure the call center is staffed with qualified agents who can provide excellent customer service.

What are some common challenges faced by Call Center Recruiters and how can they be addressed?

Call Center Recruiters often face challenges such as high candidate turnover, tight hiring deadlines, and finding applicants with the right communication skills and temperament for fast-paced environments. To address these issues, recruiters can streamline their screening processes, leverage employee referral programs, and maintain a strong talent pipeline through ongoing networking. Collaborating closely with call center managers also helps ensure new hires meet specific performance and cultural expectations, improving retention and overall team fit.
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What cities are hiring for Call Center Recruiter jobs? Cities with the most Call Center Recruiter job openings:
What states have the most Call Center Recruiter jobs? States with the most job openings for Call Center Recruiter jobs include:
What job categories do people searching Call Center Recruiter jobs look for? The top searched job categories for Call Center Recruiter jobs are:
What are popular job titles related to Call Center Recruiter jobs? For Call Center Recruiter jobs, the most frequently searched job titles are:
Call Center Recruiter jobs near you
Infographic showing various Call Center Recruiter job openings in the United States as of May 2026, with employment types broken down into 67% Full Time, and 33% Temporary. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $41,145 per year, or $19.8 per hour.

Inbound Call Center Agent

Enterprise Call Center

Athens, GA

Full-time

PTO

Posted 7 days ago

Job description

Company Description

Genesis Call Center recruits, trains, and manages U.S.-based Customer Service Representatives (CSRs) who support national brands across customer service, roadside assistance, healthcare logistics, retail support, and more.

Our secure cloud-based systems allow team members to perform their duties from their designated workspace while contributing to a modern, environmentally conscious support model.

As a W2 employer, we provide structured onboarding, real support, and real opportunities for advancement.

Job Description

We are hiring service-focused individuals to join our team as Customer Service Agents. In this role, you will handle inbound interactions for major brands, assisting customers with questions, service requests, account needs, and product support.

You will use our guided systems and resources to deliver high-quality customer care while maintaining professionalism, accuracy, and brand alignment.

This role offers schedule flexibility once certified and is ideal for individuals seeking a stable, structured support role with growth potential.

Qualifications

  • High school diploma or GED

  • Must be at least 18 years of age

  • Authorized to work in the United States

  • U.S. resident (excluding CA, CO, CT, MA, MD, NY, OR, WA, WI)

  • Ability to follow detailed processes and meet performance expectations

  • Strong communication and active listening skills

  • Comfortable navigating computer applications and web-based tools

  • Ability to work independently and remain accountable to schedules

Preferred:

  • Prior call center or customer service experience

  • Bilingual (Spanish/English) preferred but not required

  • Familiarity with phone-based or computer-based support environments


Additional Information

  • Flexible scheduling options after certification

  • Paid training following successful client certification

  • W2 employment structure with payroll, protections, and stability

  • Paid time off and optional supplemental insurance (Aflac)

  • Household telehealth access through MDLive

  • Access to performance-based incentives

  • Career advancement pathways into support, QA, and leadership roles

  • All applicant information is kept confidential under EEO guidelines

Please Note:
This role requires completion of a multi-step onboarding process, including client-specific assessments, a basic background check, and participation in a certification course before servicing begins.

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