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Remote Telephone Survey Interviewer Jobs in Michigan

Evaluation Intern

Lansing, MI · On-site +1

$15.25 - $20.25/hr

Remote/Hybrid Must be willing to intern 10-20 hours a week Intern Responsibilities / Projects ... Disaggregate and analyze quantitative and qualitative data from training evaluations and surveys.

We are a practice of people who are passionate about engineering, architecture, surveying, planning ... telephone and virtual to discuss CAD issues and to walk them through solutions. Partial remote ...

We are a practice of people who are passionate about engineering, architecture, surveying, planning ... telephone and virtual to discuss CAD issues and to walk them through solutions. Partial remote ...

We are a practice of people who are passionate about engineering, architecture, surveying, planning ... telephone and virtual to discuss CAD issues and to walk them through solutions. Partial remote ...

Remote Telephone Survey Interviewer information

What is a remote telephone survey interviewer?

Remote telephone survey interviewers are professionals who conduct surveys over the phone from a remote location, such as their home. They gather information by asking questions from a script, recording responses, and sometimes clarifying survey topics to participants. These interviewers often work for research firms, polling organizations, or marketing companies to collect data on public opinions, customer satisfaction, or market trends. The job typically requires good communication skills, attention to detail, and the ability to work independently. Reliable internet and phone access are usually necessary for this role.

How do remote telephone survey interviewers typically manage productivity and stay motivated while working independently from home?

Remote Telephone Survey Interviewers often work independently, making self-motivation and time management essential. They usually follow structured calling schedules provided by their employer and are expected to meet daily or weekly quotas for completed surveys. Regular virtual check-ins with supervisors and team meetings help maintain accountability and provide support. Additionally, many employers offer training, feedback, and performance incentives to help interviewers stay engaged and productive in a remote setting.

What are the key skills and qualifications needed to thrive as a remote telephone survey interviewer, and why are they important?

To thrive as a Remote Telephone Survey Interviewer, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with computer-assisted telephone interviewing (CATI) systems and proficiency in basic data entry software are typically required. Strong interpersonal skills, patience, and resilience help you build rapport and handle rejection or difficult respondents. These skills are essential to collect accurate survey data efficiently while maintaining a positive respondent experience.

What is the difference between Remote Telephone Survey Interviewer vs Remote Customer Service Representative?

AspectRemote Telephone Survey InterviewerRemote Customer Service Representative
CredentialsBasic high school diploma; training on survey techniquesHigh school diploma or equivalent; customer service training
Work EnvironmentHome-based, conducting surveys over the phoneHome-based or call center, assisting customers via phone or chat
Industry UsageMarket research, opinion pollingRetail, tech, telecom, and service industries
Search & Comparison IntentUnderstanding survey roles and requirementsCustomer support roles and responsibilities

Remote Telephone Survey Interviewers focus on collecting data through phone surveys, often for market research. Remote Customer Service Representatives handle customer inquiries, support, and problem resolution. While both roles are remote and involve phone communication, survey interviewers primarily gather opinions, whereas customer service reps assist with product or service issues.

What cities in Michigan are hiring for Remote Telephone Survey Interviewer jobs?

Cities in Michigan with the most Remote Telephone Survey Interviewer job openings:

Evaluation Intern

State of Michigan

Lansing, MI • On-site, Remote

$15.25 - $20.25/hr

Internship

Re-posted 11 days ago


State Of Michigan rating

8.0

Company rating: 8.0 out of 10

Based on 190 frontline employees who took The Breakroom Quiz

11th of 50 rated states


Job description

Job Description *We are now accepting internship applications* The MDHHS mission is to provide opportunities, services, and programs that promote a healthy, safe, and stable environment for residents to be self-sufficient. We are committed to ensuring a diverse workforce and a work environment whereby all employees are treated with dignity, respect and fairness. For more information, please visit our MDHHS Diversity, Equity, and Inclusion Plan.

Location: Remote/Hybrid Must be willing to intern 10-20 hours a week Intern Responsibilities / Projects: Disaggregate and analyze quantitative and qualitative data from training evaluations and surveys. Identify trends, patterns, and opportunities for program improvement. Develop data visualizations, dashboards, charts, and summary reports for stakeholders.

Assist in designing and implementing evaluation plans and data collection strategies. Support the development of evaluative capacity-building resources, including tools, guides, and training materials. Conduct literature reviews on evaluation methods and best practices.

Assist with survey development, administration, and analysis. Help monitor program outcomes using established evaluation frameworks. Prepare presentations and executive summaries for leadership.

Participate in project meetings and contribute ideas for continuous improvement. Required Education and Experience At the time of internship, must be currently pursuing or holding a degree in fields such as Social Work, Human Services, Education, Child Development, Sociology, Public Policy, or Non-Profit Management. Schedule: Flexible; approximately 10-20 hours per week Duration: Semester-based or as agreed Preferred Skills / Qualifications: Coursework in program evaluation, research methods, or statistics.

Experience using Microsoft Excel; Qualtrics, Power BI, or similar software is preferred. Familiarity with survey platforms such as Qualtrics, SurveyMonkey, or Microsoft Forms. Strong analytical, organizational, and written communication skills.

Ability to work independently while collaborating with a multidisciplinary team. Experience using data visualization software such as tableau, PowerPoint and other similar platforms Alternate Education and Experience Required Skills: Must be actively enrolled in a college and university Must provide a copy of respective academic institution's Internship Agreement outlining internship objectives and academic instructor's name and telephone number. Additional Requirements and Information For questions regarding this internship, please contact Samantha Ruhl at RuhlS@michigan.gov

MDHHS is proud to be a Michigan Veteran's Affairs Agency (MVAA) Gold Level Veteran-Friendly Employer. Accommodations If you require a reasonable accommodation to participate in the application or selection processes, please contact the ADA coordinator for the agency that posted this position vacancy.


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