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Telephone Survey Interviewer Jobs (NOW HIRING)

ICF International, Inc.

Survey Interviewer

Reston, VA · On-site

As a Survey Researcher at ICF, you'll help collect data via specific telephone questions; the ... Do you have great telephone communication skills, computer entry, time management and organization ...

ICF

Survey Interviewer

Reston, VA

As a Survey Researcher at ICF, you'll help collect data via specific telephone questions; the ... Do you have great telephone communication skills, computer entry, time management and organization ...

HealthPartners

Research Survey Interviewer

Bloomington, MN · On-site

$17.38 - $26.06/hr

HealthPartners is hiring for a full-time Research Survey Interviewer. POSITION PURPOSE: Provide ... Experience making telephone calls to clients, patients or members MAJOR CHALLENGES: * The Research ...

Stnorbert

Survey Research Interviewer

De Pere, WI · On-site

... Research Interviewer. This position conducts phone interviews and collects/enters data from ... Contact and ask questions of respondents over the telephone using survey questions that are ...

Unf

Non-Student Interviewer

Jacksonville, FL

$15/hr

The Non-Student Interviewer position at the Public Opinion Research Laboratory is a part-time ... Interview survey participants by telephone for a variety of projects * Communicate to participants ...

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How much do telephone survey interviewer jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for telephone survey interviewer in the United States is $20.01, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $27.16 per hour, depending on experience, location, and employer.

What is a Telephone Survey Interviewer job?

A Telephone Survey Interviewer contacts individuals by phone to conduct surveys and collect opinions on various topics. They follow a script, ask predetermined questions, and accurately record responses. The role requires good communication skills, patience, and attention to detail. Interviewers may work for market research firms, government agencies, or private companies to gather data for research or customer feedback purposes.

What are the key skills and qualifications needed to thrive in the Telephone Survey Interviewer position, and why are they important?

To thrive as a Telephone Survey Interviewer, you need strong verbal communication skills, attention to detail, and a high school diploma or equivalent. Proficiency with computer-assisted telephone interviewing (CATI) systems, data entry software, and basic telephony tools is often required. Active listening, patience, and resilience help interviewers handle various respondent attitudes and maintain survey integrity. These competencies are crucial for collecting accurate data and ensuring a positive experience for survey participants.

What does a typical workday look like for a Telephone Survey Interviewer?

A typical day as a Telephone Survey Interviewer involves making outbound calls to individuals or organizations, following a set script to collect survey responses, and accurately recording answers in data management systems. You may work independently or as part of a team, often in a call center or remote setting, and are expected to meet daily or weekly quotas. While most interactions follow consistent procedures, you may encounter challenging respondents and need to adapt your approach while maintaining professionalism. Regular feedback and training are provided to help you improve your skills and stay current with survey techniques. Over time, high-performing interviewers may have opportunities for advancement to supervisory or quality assurance roles.

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Telephone Survey Interviewer jobs near you
Survey Interviewer

Survey Interviewer

ICF International, Inc.

Reston, VA • On-site

Part-time

Posted 14 days ago

Job description

Job Description
ICF is hiring flexible On-Call REMOTE Survey Research interviewers! The work supports vital health-focused surveys for our Federal and global health agencies. As a Survey Researcher at ICF, you'll help collect data via specific telephone questions; the collected data is used to identify risks and monitor trends that allow our clients deliver targeted effective health policy interventions. Do you have great telephone communication skills, computer entry, time management and organization skills? If so, this might be the next role you are looking for-apply today.
This role is fully remote and On-Call, approximately 20 - 29 hours each week. Hours of work can vary and the ICF Recruiter will provide schedule options.
Watch the video below for a preview of this role:
Job Preview: Survey Interviewers at ICF - ICF (wistia.com)
Job Description:
  • Deliver scripted multiple-choice questions over the telephone and accurately record responses often using a computer-aided telephone interviewing (CATI) system. We will train you on delivering the script and how to enter the responses.
  • During each survey interview, we'll ask you to positively engage with members of the public and remain neutral and unbiased regarding their responses.
  • Continue to build skills by learning from colleagues and your Team Lead who are there to support your progress and project goals. Our goal is to develop highly trained and motivated team members who can enjoy dynamic and rewarding work experience.
  • Must be able to sit for long periods of time.

Required Qualifications:
  • High school diploma/GED
  • Must live within one of the following states to perform this role: Pennsylvania, Ohio, Texas, Kentucky, Kansas, Georgia, Indiana, Iowa, North Carolina & North Dakota, Virginia, West Virginia, Wisconsin, Wyoming, South Carolina, South Dakota, New Hampshire, Tennessee, Utah, Oklahoma, Nevada, Mississippi, Montana, Louisiana, Idaho, Arkansas, & Alabama.
  • Must pass a criminal background check.
  • Must be 18 year of age or older.

Preferred Skills/Experience:
  • 6 months previous call center, customer service or collections experience strongly preferred.
  • Previous experience collecting and recording data from the public.

Professional Skills:
  • Active listening and communication skills, both written and oral. Must be able to enunciate clearly and coherently.
  • Ability to positively engage with members of the public and remain neutral and unbiased during the phone interview.
  • Strong interpersonal skills including courtesy, professionalism, and a cooperative attitude.
  • Ability to be flexible in a work schedule and to work limited overtime as necessary required.
  • Clear telephone speaking voice and ability to read accurately from a script
  • Basic computer skills including keyboard skills and accurate data entry. Ability to type 30 words per minute.
  • Fluent in reading, writing, and speaking in English.
  • Must meet standard performance metrics.

Working at ICF
ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.
We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.
We will consider for employment qualified applicants with arrest and conviction records.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.
Candidate AI Usage Policy
At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.
However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.
Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.
The pay range for this position based on full-time employment is:
$25,968.00 - $44,146.00
Nationwide Remote Office (US99)

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