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Telephone Survey Interviewer Jobs (NOW HIRING)

ICF

Survey Interviewer

Reston, VA · On-site

As a Survey Researcher at ICF, you'll help collect data via specific telephone questions; the ... Do you have great telephone communication skills, computer entry, time management and organization ...

ICF International, Inc.

Survey Interviewer

Reston, VA · On-site

As a Survey Researcher at ICF, you'll help collect data via specific telephone questions; the ... Do you have great telephone communication skills, computer entry, time management and organization ...

Stnorbert

Survey Research Interviewer

De Pere, WI

... Research Interviewer. This position conducts phone interviews and collects/enters data from ... Contact and ask questions of respondents over the telephone using survey questions that are ...

Unf

Non-Student Interviewer

Jacksonville, FL

$15/hr

The Non-Student Interviewer position at the Public Opinion Research Laboratory is a part-time ... Interview survey participants by telephone for a variety of projects * Communicate to participants ...

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How much do telephone survey interviewer jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for telephone survey interviewer in the United States is $20.01, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $27.16 per hour, depending on experience, location, and employer.

What is a Telephone Survey Interviewer job?

A Telephone Survey Interviewer contacts individuals by phone to conduct surveys and collect opinions on various topics. They follow a script, ask predetermined questions, and accurately record responses. The role requires good communication skills, patience, and attention to detail. Interviewers may work for market research firms, government agencies, or private companies to gather data for research or customer feedback purposes.

What are the key skills and qualifications needed to thrive in the Telephone Survey Interviewer position, and why are they important?

To thrive as a Telephone Survey Interviewer, you need strong verbal communication skills, attention to detail, and a high school diploma or equivalent. Proficiency with computer-assisted telephone interviewing (CATI) systems, data entry software, and basic telephony tools is often required. Active listening, patience, and resilience help interviewers handle various respondent attitudes and maintain survey integrity. These competencies are crucial for collecting accurate data and ensuring a positive experience for survey participants.

What does a survey interviewer do?

A survey interviewer conducts phone or in-person interviews to collect data for research or opinion polls. They ask standardized questions, record responses accurately, and may need good communication skills and familiarity with survey tools or software. The role often requires adherence to scripts and confidentiality standards.

Can you get hired through a phone interview?

For a Telephone Survey Interviewer position, a phone interview is a common step in the hiring process and can be sufficient for job offers if the candidate meets the requirements and demonstrates suitable communication skills. Employers often use phone interviews to assess candidates' suitability before in-person or remote onboarding. Success depends on preparation, clear communication, and demonstrating relevant skills during the interview.

What does a typical workday look like for a Telephone Survey Interviewer?

A typical day as a Telephone Survey Interviewer involves making outbound calls to individuals or organizations, following a set script to collect survey responses, and accurately recording answers in data management systems. You may work independently or as part of a team, often in a call center or remote setting, and are expected to meet daily or weekly quotas. While most interactions follow consistent procedures, you may encounter challenging respondents and need to adapt your approach while maintaining professionalism. Regular feedback and training are provided to help you improve your skills and stay current with survey techniques. Over time, high-performing interviewers may have opportunities for advancement to supervisory or quality assurance roles.

How much does Braun research pay telephone interviewers?

Braun Research typically pays telephone interviewers around $10 to $15 per hour, depending on experience and location. Pay rates may vary based on the complexity of surveys and whether the position is part-time or full-time.

What are red flags during a phone interview?

For a Telephone Survey Interviewer, red flags include candidates providing vague or inconsistent answers, showing poor communication skills, or demonstrating a lack of attentiveness or professionalism. Additionally, reluctance to follow instructions or a negative attitude can indicate potential issues with reliability or attitude for the role.
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Telephone Survey Interviewer jobs near you
Infographic showing various Telephone Survey Interviewer job openings in the United States as of July 2026, with employment types broken down into 19% Full Time, and 81% Part Time. Highlights an 75% In-person, and 25% Remote job distribution, with an average salary of $41,618 per year, or $20 per hour.

Government Survey Interviewer

Noor WFS

Kansas City, MO

Full-time

Medical, PTO

Re-posted 26 days ago

Job description

On behalf of our client, Noor Workforce Solutions is currently seeking Data Collection Representatives to collect data onsite at a local call center. In this role, you will serve as a foundational member of our data collection team for the Current Employment Statistics (CES) program, a critical federal research project conducted on behalf of the U.S. Bureau of Labor Statistics (BLS) that produces detailed industry estimates of nonfarm employment, hours, and earnings of workers on payrolls. In this role, you will conduct structured telephone interviews with companies across the country, collecting data for the nation to produce estimates for all 50 States, the District of Columbia, Puerto Rico, the Virgin Islands, and about 450 metropolitan areas and divisions. Each month, CES surveys approximately 119,000 businesses and government agencies, representing approximately 629,000 individual worksites. Data are available for all 50 states, the District of Columbia, Puerto Rico, the Virgin Islands, and over 400 metropolitan areas and divisions. There are over 200 special derivative series, such as indices of aggregate hours and constant dollar earnings.

This position is not remote and will be onsite in Kansas City, MO.

This position is covered under the McNamara-O'Hara Service Contract Act (SCA). Pay rates are established by the applicable U.S. Department of Labor Wage Determination for this contract and vary based on job classification and work location. All employees are entitled to the prevailing wage and fringe benefit rates as outlined in the applicable Wage Determination. The SCA pay rate for Data Collection Representative in Kansas City, MO is $20.53 + the Health and Welfare stipend.

Position Requirements
  • Completion of requisite BLS training and certifications
  • US citizenship
  • Successful completion of US Federal background and security checks
  • A strong commitment to confidentiality and adherence to data protection protocols
  • Ability to work required hours
  • Must be tech savvy and able to navigate between multiple systems
  • Regular, predictable attendance

What You’ll Do
  • Enroll companies into the CES survey through professional telephone outreach
  • Follow all BLS protocols and confidentiality requirements
  • Conduct Outbound calls to businesses to collect data
  • Conduct telephone interviews using CATI (Computer-Assisted Telephone Interviewing) systems
  • Use internet research skills to locate and verify respondent information
  • Process confidential data records obtained through telephone interviews
  • Perform edits and screening in accordance with established DCC center standards
  • Follow procedures for transitioning respondents to alternate collection methods after the initial CATI collection period
  • Review error messages and correct data where applicable
  • Answer incoming calls and emails from respondents, providing prompt and courteous service
  • Perform non-response prompting calls to encourage survey participation
  • Perform edit reconciliation of self-reported data
  • Maintain accurate and detailed case notes for all interactions
  • Meet established productivity and quality metrics
  • Participate in ongoing training to improve skills and knowledge
  • Work collaboratively with team members and supervisors
  • Behave in a manner that displays professionalism and integrity at all times

Minimum Qualifications
  • High School diploma or equivalent; OR one year of relevant experience in customer service or data collection
  • Two years of experience using MS Office or equivalent software suite
  • Experience using the internet for research and information gathering
  • Strong verbal communication skills with a professional phone manner
  • Data entry skills with attention to accuracy
  • Ability to follow detailed procedures and protocols
  • Customer service orientation with patience and courtesy
  • Ability to work in a structured environment with established metrics
  • Basic problem-solving skills
  • Ability to maintain confidentiality of sensitive information
  • Team player with positive attitude
  • Willingness to learn and adapt to new procedures
  • High values and integrity

Preferred Qualifications
  • Some college coursework or vocational training
  • 1+ years of experience in telephone customer service or telemarketing
  • Experience with data collection or survey administration
  • Familiarity with CATI systems or similar software
  • Experience working in a call center environment
  • Bilingual capabilities (Spanish/English)
  • Experience with government or business-to-business communications
  • Knowledge of basic data quality principles
  • Experience working with productivity metrics

Why Join Us
  • Competitive pay determined by the Service Contract Act (SCA) Wage Determination
  • Health benefits eligibility
  • Paid federal holidays
  • Vacation eligibility after one year of continuous service
  • Pre-tax commuter benefit deduction
  • Comprehensive paid training
  • Clear advancement opportunities to Interviewer 2 and beyond for dedicated performers.
  • Extensive on-the-job training and support to help you succeed in your role.

Physical Requirements:
The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Ability to sit for extended periods while conducting interviews
  • Clear speaking voice and good hearing for telephone work
  • Manual dexterity for computer work and data entry

Equal Employment Opportunity Policy
Noor Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.