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How much do telephone survey interviewer jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for telephone survey interviewer in the United States is $20.01, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $27.16 per hour, depending on experience, location, and employer.

What is a telephone survey interviewer?

A Telephone Survey Interviewer contacts individuals by phone to conduct surveys and collect opinions on various topics. They follow a script, ask predetermined questions, and accurately record responses. The role requires good communication skills, patience, and attention to detail. Interviewers may work for market research firms, government agencies, or private companies to gather data for research or customer feedback purposes.

What does a telephone survey interviewer do?

A typical day as a Telephone Survey Interviewer involves making outbound calls to individuals or organizations, following a set script to collect survey responses, and accurately recording answers in data management systems. You may work independently or as part of a team, often in a call center or remote setting, and are expected to meet daily or weekly quotas. While most interactions follow consistent procedures, you may encounter challenging respondents and need to adapt your approach while maintaining professionalism. Regular feedback and training are provided to help you improve your skills and stay current with survey techniques. Over time, high-performing interviewers may have opportunities for advancement to supervisory or quality assurance roles.

What are the key skills and qualifications needed to thrive as a telephone survey interviewer?

To thrive as a Telephone Survey Interviewer, you need strong verbal communication skills, attention to detail, and a high school diploma or equivalent. Proficiency with computer-assisted telephone interviewing (CATI) systems, data entry software, and basic telephony tools is often required. Active listening, patience, and resilience help interviewers handle various respondent attitudes and maintain survey integrity. These competencies are crucial for collecting accurate data and ensuring a positive experience for survey participants.

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Telephone Survey Interviewer jobs near you
Infographic showing various Telephone Survey Interviewer job openings in the United States as of September 2026, with employment types broken down into 35% Full Time, and 65% Part Time. Highlights an 85% In-person, and 15% Remote job distribution, with an average salary of $41,618 per year, or $20 per hour.

Telephone Interviewer - On Campus Siena U.

Loudonville, NY • On-site

Reconnaissance Market Research
201 - 500 employees
Learn more about Reconnaissance Market Researchexternal

$16/hr

Part-time

Re-posted 11 days ago

Job description

Description
This is an onsite position located at Siena Research Institute, 515 Loudon Rd. Hines Hall RM. 117 - Loudonville NY, 12211
About Us: At Siena Research Institute Powered by ReconMR we help some of the world's most prominent companies and organizations navigate their most pressing challenges. We conduct professional research interviews that provide critical insights for organizations across a wide range of industries. Our work supports decision-making on important topics that help shape policies, services, and public understanding. Join a collaborative team where your work directly contributes to meaningful research.
What you'll do:
ReconMR is currently hiring for Telephone Interviewers to work onsite with our Siena Research Institute team. In this role, you will conduct outbound research calls as part of scheduled survey projects.
You will:
  • Make outbound telephone calls to potential respondents
  • Read survey questions verbatim, exactly as written
  • Ask questions clearly and professionally
  • Accurately record responses, including both multiple-choice and open-ended responses
  • Follow project-specific calling protocols and quality standards

Skill Requirements:
To be successful in this role, candidates must demonstrate:
  • Clear, fluent verbal communication in English
  • Strong listening and speaking skills
  • Ability to read text exactly as written
  • Comfort conducting phone conversations for extended periods
  • Basic computer proficiency (keyboard, mouse, and web-based systems)
  • Ability to remain focused and productive while seated for extended periods
  • Reliability and the ability to adhere to an agreed-upon work schedule

Preferred Experience & Qualifications:
(Not required, but candidates who meet one or more of the following are strongly preferred)
  • Prior experience conducting telephone surveys or polling interviews
  • At least one year of experience in polling, interviewing, or similar research roles
  • Familiarity with Computer-Assisted Telephone Interviewing (CATI) systems
  • Previous experience using Voxco or similar survey platforms
  • Working knowledge of Microsoft Office applications
  • Experience using UKG or a comparable time-tracking system
  • For Spanish-language interviewing projects: Bilingual proficiency in English and Spanish (reading, speaking, and writing)

Schedule & Availability:
  • Weekly commitment: Typically, 12-30 hours per week, based on availability and business needs

Operating hours:
  • Monday-Thursday: 1:00 p.m. - 9:00 p.m. EST
  • Sunday: 2:00 p.m. - 8:00 p.m. EST
  • Preferred availability:
  • Weekdays between 4:00 p.m. and 9:00 p.m. EST
  • Sunday hours are optional and offered based on project needs

Schedules are assigned based on business need and interviewer availability.
This Position is a part-time position, with flexible scheduling options. Perfect for Students.
Pay:
  • Hourly pay: $16.00 per hour
  • Bilinguals for specific languages earn additional wages
  • Pay schedule: Bi-weekly

Why Work With Us?
We offer a supportive, remote work environment with flexibility, growth opportunities, and meaningful projects. Our interviewers play an important role in producing high-quality research, and we value the contributions they make every day.
Benefits & Perks include:
  • Flexible scheduling within established operating hours
  • Affordable health benefits for eligible employees
  • Accelerated pay-raise program based on performance and tenure
  • Incentive programs, including games and prize opportunities
  • Opportunities for advancement within the organization

ReconMR/Siena Research Institute conducts onsite interviews daily.
Interviews take 30-45 minutes, consisting of basic interview questions, typing test and a reading assessment.
We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or genetic information. We are committed to equal opportunity for individuals with disabilities and protected veterans.

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