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Telephone Interviewer Jobs (NOW HIRING)

Noor WFS

Remote Telephone Interviewer

Raleigh, NC · Remote

$15/hr

... telephone communication. The compensation for this position is $15.00 per hour. Responsibilities of a Research Interviewer: * Follow project specifications. * Conduct telephonic, computer-based ...

fphny

Study Interviewers (Temp)

Queens, NY

$29.15/hr

Participants will undergo an interviewer-administered survey, be offered testing for HIV, and offered linkages to HIV prevention and care services. Participants will be recruited via venue-based ...

Unf

Non-Student Interviewer

Jacksonville, FL

$15/hr

The Non-Student Interviewer position at the Public Opinion Research Laboratory is a part-time ... Interview survey participants by telephone for a variety of projects * Communicate to participants ...

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How much do telephone interviewer jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for telephone interviewer in the United States is $16.07, according to ZipRecruiter salary data. Most workers in this role earn between $12.74 and $19.95 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Telephone Interviewer, and why are they important?

To thrive as a Telephone Interviewer, you need strong verbal communication skills, attention to detail, and at least a high school diploma or equivalent. Familiarity with computer-assisted telephone interviewing (CATI) systems and data entry software is typically required. Excellent listening skills, professionalism, and the ability to build rapport over the phone help set top performers apart. These skills ensure accurate data collection, positive respondent experiences, and reliable survey results.

What are some typical challenges Telephone Interviewers face when collecting survey data, and how can they overcome them?

Telephone Interviewers often encounter challenges such as reaching reluctant respondents, handling objections, and ensuring data accuracy during calls. To overcome these, interviewers develop strong communication and active listening skills, follow structured scripts, and practice professionalism even in difficult situations. Regular feedback from supervisors and ongoing training sessions also help interviewers improve their techniques and adapt to different respondent behaviors, making the process smoother and more effective.

What Is a Telephone Interviewer?

Telephone interviewers conduct surveys and interviews over the phone. They may work in a call center or from home, and are usually employed by market research companies or by other organizations that need to gather public data for the development of goods or services. As a telephone interviewer, you contact people based on a list from your employer and ask a series of questions about a particular subject. For example, a toy manufacturer may have you call parents with children within a specific age group and ask them their opinions on different kinds of toys and price points. Political groups may hire telephone interviewers to ask residents of a municipality their views on a variety of political issues. You must accurately document the answers you receive, and may also upload them to the company's database to be analyzed.

What is the difference between Telephone Interviewer vs Telemarketer?

AspectTelephone InterviewerTelemarketer
Primary RoleConducts surveys and gathers data through phone interviewsPromotes products or services to potential customers over the phone
Work EnvironmentTypically in research or survey companies, office or remoteIn sales-focused settings, often in call centers or remote
Required SkillsGood communication, active listening, data recordingPersuasion, sales techniques, customer engagement

While both roles involve making calls, a Telephone Interviewer focuses on collecting data for research purposes, whereas a Telemarketer aims to sell products or services. The skills overlap in communication, but their goals and work environments differ significantly.

What are telephone interviewers?

Telephone interviewers are professionals who conduct surveys or collect information by calling individuals over the phone. They follow a script to ask questions, record responses accurately, and may clarify questions if needed to ensure reliable data. These roles are commonly found in market research, opinion polling, and customer feedback collection. Telephone interviewers must have good communication skills, patience, and attention to detail.
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Telephone Interviewer jobs near you
Telephone Interviewer

Telephone Interviewer

Advanced Behavioral Health, Inc

Middletown, CT • Remote

Part-time

Posted 5 days ago

Job description

The telephone interviewer conducts activities associated with the collection of data from caregivers

receiving various services, such as MST. This position will represent ABH® and its services in a

positive and professional manner and adhere to ABH®’s best practices, guidelines, policies and procedures as established, promoting ABH® as a leader in behavioral healthcare in all interactions and work. Bilingual skills (Spanish/English) required;

  • Maintenance of assigned client call files including enrollment data, primary caregiver contact information and best time to call;
  • Conduct surveys in accordance with preferred interviewing practices;
  • Completion of surveys on-line or manual entry of data after the measure is administered;
  • Provider relations and customer service to caregivers, providers, MST Institute representatives, DCF and CSSD representatives, and any other key stakeholders regarding data collection or administration of surveys;
  • Generate reports as required;
  • Staff the toll-free TAM dedicated phone line;
  • Maintains confidentiality of all client protected health information and adheres to all HIPAA related policies and procedures;
  • Demonstrates ethical behavior and cultural sensitivity in all activities involving individuals of diverse backgrounds;
  • Performs other tasks/responsibilities as required to support the business operations.

Requirements

  • Associate’s Degree required;
  • 1 year customer service/administrative work experience required;
  • Attends annual Conflict of Interest training.

Benefits

part time position