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Telephone Interviewer Jobs (NOW HIRING)

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Telephone Interviewer information

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How much do telephone interviewer jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for telephone interviewer in the United States is $16.07, according to ZipRecruiter salary data. Most workers in this role earn between $12.74 and $19.95 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Telephone Interviewer, and why are they important?

To thrive as a Telephone Interviewer, you need strong verbal communication skills, attention to detail, and at least a high school diploma or equivalent. Familiarity with computer-assisted telephone interviewing (CATI) systems and data entry software is typically required. Excellent listening skills, professionalism, and the ability to build rapport over the phone help set top performers apart. These skills ensure accurate data collection, positive respondent experiences, and reliable survey results.

What are some typical challenges Telephone Interviewers face when collecting survey data, and how can they overcome them?

Telephone Interviewers often encounter challenges such as reaching reluctant respondents, handling objections, and ensuring data accuracy during calls. To overcome these, interviewers develop strong communication and active listening skills, follow structured scripts, and practice professionalism even in difficult situations. Regular feedback from supervisors and ongoing training sessions also help interviewers improve their techniques and adapt to different respondent behaviors, making the process smoother and more effective.

What Is a Telephone Interviewer?

Telephone interviewers conduct surveys and interviews over the phone. They may work in a call center or from home, and are usually employed by market research companies or by other organizations that need to gather public data for the development of goods or services. As a telephone interviewer, you contact people based on a list from your employer and ask a series of questions about a particular subject. For example, a toy manufacturer may have you call parents with children within a specific age group and ask them their opinions on different kinds of toys and price points. Political groups may hire telephone interviewers to ask residents of a municipality their views on a variety of political issues. You must accurately document the answers you receive, and may also upload them to the company's database to be analyzed.

What is the difference between Telephone Interviewer vs Telemarketer?

AspectTelephone InterviewerTelemarketer
Primary RoleConducts surveys and gathers data through phone interviewsPromotes products or services to potential customers over the phone
Work EnvironmentTypically in research or survey companies, office or remoteIn sales-focused settings, often in call centers or remote
Required SkillsGood communication, active listening, data recordingPersuasion, sales techniques, customer engagement

While both roles involve making calls, a Telephone Interviewer focuses on collecting data for research purposes, whereas a Telemarketer aims to sell products or services. The skills overlap in communication, but their goals and work environments differ significantly.

What are telephone interviewers?

Telephone interviewers are professionals who conduct surveys or collect information by calling individuals over the phone. They follow a script to ask questions, record responses accurately, and may clarify questions if needed to ensure reliable data. These roles are commonly found in market research, opinion polling, and customer feedback collection. Telephone interviewers must have good communication skills, patience, and attention to detail.
What cities are hiring for Telephone Interviewer jobs? Cities with the most Telephone Interviewer job openings:
What are the most commonly searched types of Telephone Interviewer jobs? The most popular types of Telephone Interviewer jobs are:
What states have the most Telephone Interviewer jobs? States with the most job openings for Telephone Interviewer jobs include:
What are popular job titles related to Telephone Interviewer jobs? For Telephone Interviewer jobs, the most frequently searched job titles are:
Infographic showing various Telephone Interviewer job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 97% Full Time, 1% Part Time, and 1% Temporary. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $33,431 per year, or $16.1 per hour.
Telephone Interviewer

Telephone Interviewer

University of Florida

Gainesville, FL • On-site

$16/hr

Part-time

Posted 19 days ago


University Of Florida rating

7.3

Company rating: 7.3 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

308th of 535 rated colleges and universities


Job description

Telephone Interviewer
Job no: 539298
Work type: Temp Part-Time
Location: Main Campus (Gainesville, FL)
Categories: Communications/Public Relations/Marketing, Office/Administrative/Fiscal Support
Department:16980300 - LS-BEBR SURVEY
Classification Title:
OPS Hourly Non-Secretary/Clerk
Classification Minimum Requirements:
  • 18 years old or older.
  • High school diploma or equivalent.
  • Ability to work at least 15 hours per week.
  • Able to work for the next 3 months after start date.
  • Clear & professional speaking voice in fluent English.
  • Ability to work at least 3 weekday evenings 6 PM to 9 PM per week
  • Ability to work one 3-hour weekend shift
  • Ability to work from 9 PM to 10 PM at least 1 weekday per week on seasonal projects contacting the Central Time Zone (i.e. Texas)

Job Description:
Are you a people person with a knack for building rapport and conducting engaging conversations?
UF has an opportunity for you as a Part-Time Telephone Interviewer in the UF Survey Research Center team.
Great opportunity for summer job seekers. Hiring applicants to work through August 2026.
As a Telephone Interviewer, you'll be responsible for conducting surveys over the phone with various respondents. Your communication skills play a vital role in gathering valuable data for academic and business research, while you gain hands-on experience in the field of survey research.
Conveniently located in downtown Gainesville at UF's Innovation Square, the UFSRC is a casual call center work environment that has a flexible part-time schedule which allows employees to balance academic and personal commitments while gaining valuable work experience. Depending upon the department's needs, interviewing shifts are available between 10AM and 10PM on weekdays, 12PM to 6PM on Saturdays, and 3PM to 6PM on Sundays.
To succeed in this role, you'll need exceptional communication and interpersonal abilities, a clear speaking voice, and the capacity to adapt to various situations. Basic proficiency in computers and technical knowledge, a willingness to learn new software, and the ability to follow instructions are also essential.
No sales, marketing, lobbying, or fundraising is involved with this position.
At the UFSRC, a Telephone Interviewer can expect:
  • Starting pay of $16/hour plus productivity incentives based on above-average performance.
  • Opportunities for quick promotion and pay increases.
  • Paid orientation and paid training.
  • Creating your own work schedule with options to choose from: weekday afternoon shifts (3PM-6PM), weekday evening shifts (6PM-9PM), 3-hour weekend afternoon shifts, and weekday Grave shifts (9PM-10PM).
  • Flexible scheduling - employees who maintain good attendance may have the flexibility to pick up or drop shifts when available.
  • Relaxed, friendly, temperature-controlled environment with the ability to read and study non-electronic sources while working.
  • Headset required for the role is provided. No additional equipment needed.
  • An opportunity to develop communication skills and gain experience collecting data for research.
  • Free access to UF online training and career development courses.
  • Interesting and meaningful work.
  • A convenient location close to UF's main campus.

Expected Salary:
$16/hour with an opportunity to receive performance incentives based on above-average productivity.
Required Qualifications:
  • 18 years old or older.
  • High school diploma or equivalent.
  • Ability to work at least 15 hours per week.
  • Able to work for the next 3 months after start date.
  • Clear & professional speaking voice in fluent English.

Preferred:
  • Ability to read from a script exactly as written
  • Ability to listen effectively and follow instructions
  • Basic computer literacy
  • Customer service and telephone experience
  • Ability to follow standard operating and project-related procedures

Special Instructions to Applicants:
Applications are reviewed daily. Interviews are scheduled weekly.
There are multiple open positions for this role.
The work is conducted 100% on-site in our Gainesville, FL survey center location.
Employment verification and background screening is required to proceed with all applications.
This is a time-limited position.
Please DO NOT CALL OR VISIT the UFSRC office regarding your application.
Application status updates and appointment requests are all conducted online through email.
Health Assessment Required:No
Advertised: 27 Mar 2026 Eastern Daylight Time
Applications close: 15 Jun 2026 Eastern Daylight Time
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About University of Florida

Sourced by ZipRecruiter

The University of Florida is one of the top ranked public universities in the United States (ranked top 5 amongst public universities in 2023 US news and world report). It is one of only a few comprehensive universities, having medical, veterinary, dental, nursing, public health, and engineering disciplines all co-localized on the same, contiguous campus to facilitate interdisciplinary collaboration. Gainesville is located in the northern region of Florida, within 1-1.5 hours of each coast, and just 1.5-2 hours to Orlando and Tampa. It is a small to medium-sized city with a low cost of living, excellent public and private schools, and southern hospitality. While Gainesville is widely recognized as the home of the Gators, it is quickly becoming known as a center for innovation and a place with a lifestyle that's comfortable for families, yet attractive for young professionals.

Industry

Colleges, universities, and professional schools

Company size

5,001 - 10,000 Employees

Headquarters location

Gainesville, FL, US

Year founded

1853