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Telephone Interviewer Jobs (NOW HIRING)

NOOR Workforce Solutions

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Government Survey Interviewer

Fort Walton Beach, FL · On-site

$18.23/hr

In this role, you will conduct structured telephone interviews with companies across the country ... Clear advancement opportunities to Interviewer 2 and beyond for dedicated performers. * Extensive ...

LTCG

Virtual Interviewer RN - A

Eden Prairie, MN

$28/hr

The Virtual Interviewer RN is responsible for performing virtual interviews collecting information for clients who have applied for insurance coverage. We are looking at a schedule of Mon-Fri 9a-6p ...

LTCG

Virtual Interviewer RN - A

Eden Prairie, MN · On-site

$28/hr

The Virtual Interviewer RN is responsible for performing virtual interviews collecting information for clients who have applied for insurance coverage. We are looking at a schedule of Mon-Fri 9a-6p ...

Stnorbert

Survey Research Interviewer

De Pere, WI

... Research Interviewer. This position conducts phone interviews and collects/enters data from ... Contact and ask questions of respondents over the telephone using survey questions that are ...

Securitas

Interviewer/ Recruiter

Chantilly, VA · On-site

$26/hr

Interviewer/ Recruiter Wage: $26.00/ hour What We're Looking For: * A positive, proactive, and solution-oriented attitude * Ability to work in a 100% in-office environment (this is not a remote ...

Kids FIRST

Bilingual Forensic Interviewer

Eugene, OR · On-site

$65K - $80K/yr

We're seeking a fluent English/Spanish Bilingual Forensic Interviewer to conduct developmentally appropriate, trauma-informed forensic interviews with children, collaborate with multidisciplinary ...

Kids FIRST

Bilingual Forensic Interviewer

Eugene, OR · On-site

We're seeking a fluent English/Spanish Bilingual Forensic Interviewer to conduct developmentally appropriate, trauma-informed forensic interviews with children, collaborate with multidisciplinary ...

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Telephone Interviewer information

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$10

$16

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How much do telephone interviewer jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for telephone interviewer in the United States is $16.07, according to ZipRecruiter salary data. Most workers in this role earn between $12.74 and $19.95 per hour, depending on experience, location, and employer.

What skills do you need to be a telephone interviewer?

A telephone interviewer needs strong communication skills, including clear speaking and active listening, to effectively gather information from respondents. They should also have good organizational skills, basic computer proficiency for data entry, and the ability to handle rejection professionally in a fast-paced environment.

What are the key skills and qualifications needed to thrive as a telephone interviewer, and why are they important?

To thrive as a Telephone Interviewer, you need strong verbal communication skills, attention to detail, and at least a high school diploma or equivalent. Familiarity with computer-assisted telephone interviewing (CATI) systems and data entry software is typically required. Excellent listening skills, professionalism, and the ability to build rapport over the phone help set top performers apart. These skills ensure accurate data collection, positive respondent experiences, and reliable survey results.

What are some typical challenges telephone interviewers face when collecting survey data, and how can they overcome them?

Telephone Interviewers often encounter challenges such as reaching reluctant respondents, handling objections, and ensuring data accuracy during calls. To overcome these, interviewers develop strong communication and active listening skills, follow structured scripts, and practice professionalism even in difficult situations. Regular feedback from supervisors and ongoing training sessions also help interviewers improve their techniques and adapt to different respondent behaviors, making the process smoother and more effective.

What is a telephone interviewer?

Telephone interviewers conduct surveys and interviews over the phone. They may work in a call center or from home, and are usually employed by market research companies or by other organizations that need to gather public data for the development of goods or services. As a telephone interviewer, you contact people based on a list from your employer and ask a series of questions about a particular subject. For example, a toy manufacturer may have you call parents with children within a specific age group and ask them their opinions on different kinds of toys and price points. Political groups may hire telephone interviewers to ask residents of a municipality their views on a variety of political issues. You must accurately document the answers you receive, and may also upload them to the company's database to be analyzed.

What is the difference between Telephone Interviewer vs Telemarketer?

AspectTelephone InterviewerTelemarketer
Primary RoleConducts surveys and gathers data through phone interviewsPromotes products or services to potential customers over the phone
Work EnvironmentTypically in research or survey companies, office or remoteIn sales-focused settings, often in call centers or remote
Required SkillsGood communication, active listening, data recordingPersuasion, sales techniques, customer engagement

While both roles involve making calls, a Telephone Interviewer focuses on collecting data for research purposes, whereas a Telemarketer aims to sell products or services. The skills overlap in communication, but their goals and work environments differ significantly.

More about Telephone Interviewer jobs
What cities are hiring for Telephone Interviewer jobs? Cities with the most Telephone Interviewer job openings:
What are the most commonly searched types of Telephone Interviewer jobs? The most popular types of Telephone Interviewer jobs are:
What states have the most Telephone Interviewer jobs? States with the most job openings for Telephone Interviewer jobs include:
What job categories do people searching Telephone Interviewer jobs look for? The top searched job categories for Telephone Interviewer jobs are:
What are popular job titles related to Telephone Interviewer jobs? For Telephone Interviewer jobs, the most frequently searched job titles are:
Telephone Interviewer jobs near you
Infographic showing various Telephone Interviewer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,431 per year, or $16.1 per hour.

Government Survey Interviewer

NOOR Workforce Solutions

Fort Walton Beach, FL • On-site

$18.23/hr

Full-time

Medical, Dental, Vision, PTO

Posted 14 days ago

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Job description

On behalf of our client, Noor Workforce Solutions is currently seeking Data Collection Representatives to collect data onsite at a local call center. In this role, you will serve as a foundational member of our data collection team for the Current Employment Statistics (CES) program, a critical federal research project conducted on behalf of the U.S. Bureau of Labor Statistics (BLS) that produces detailed industry estimates of nonfarm employment, hours, and earnings of workers on payrolls. In this role, you will conduct structured telephone interviews with companies across the country, collecting data for the nation to produce estimates for all 50 States, the District of Columbia, Puerto Rico, the Virgin Islands, and about 450 metropolitan areas and divisions. Each month, CES surveys approximately 119,000 businesses and government agencies, representing approximately 629,000 individual worksites. Data are available for all 50 states, the District of Columbia, Puerto Rico, the Virgin Islands, and over 400 metropolitan areas and divisions. There are over 200 special derivative series, such as indices of aggregate hours and constant dollar earnings.


This position is not remote and will be onsite in Fort Walton Beach, FL.


This position is covered under the McNamara-O'Hara Service Contract Act (SCA). Pay rates are established by the applicable U.S. Department of Labor Wage Determination for this contract and vary based on job classification and work location. All employees are entitled to the prevailing wage and fringe benefit rates as outlined in the applicable Wage Determination. The SCA pay rate for Data Collection Representative in Fort Walton Beach, FL is $18.23 + the Health and Welfare stipend.


Position Requirements

  • Completion of requisite BLS training and certifications
  • US citizenship
  • Successful completion of US Federal background and security checks
  • A strong commitment to confidentiality and adherence to data protection protocols
  • Ability to work required hours 
  • Must be tech savvy and able to navigate between multiple systems 
  • Regular, predictable attendance


What You’ll Do

  • Enroll companies into the CES survey through professional telephone outreach
  • Follow all BLS protocols and confidentiality requirements
  • Conduct Outbound calls to businesses to collect data 
  • Conduct telephone interviews using CATI (Computer-Assisted Telephone Interviewing) systems
  • Use internet research skills to locate and verify respondent information
  • Process confidential data records obtained through telephone interviews 
  • Perform edits and screening in accordance with established DCC center standards
  • Follow procedures for transitioning respondents to alternate collection methods after the initial CATI collection period
  • Review error messages and correct data where applicable
  • Answer incoming calls and emails from respondents, providing prompt and courteous service
  • Perform non-response prompting calls to encourage survey participation
  • Perform edit reconciliation of self-reported data
  • Maintain accurate and detailed case notes for all interactions
  • Meet established productivity and quality metrics
  • Participate in ongoing training to improve skills and knowledge
  • Work collaboratively with team members and supervisors
  • Behave in a manner that displays professionalism and integrity at all times


Minimum Qualifications

  • High School diploma or equivalent; OR one year of relevant experience in customer service or data collection
  • Two years of experience using MS Office or equivalent software suite
  • Experience using the internet for research and information gathering
  • Strong verbal communication skills with a professional phone manner
  • Data entry skills with attention to accuracy
  • Ability to follow detailed procedures and protocols
  • Customer service orientation with patience and courtesy
  • Ability to work in a structured environment with established metrics
  • Basic problem-solving skills
  • Ability to maintain confidentiality of sensitive information
  • Team player with positive attitude
  • Willingness to learn and adapt to new procedures
  • High values and integrity


Preferred Qualifications

  • Some college coursework or vocational training
  • 1+ years of experience in telephone customer service or telemarketing
  • Experience with data collection or survey administration
  • Familiarity with CATI systems or similar software
  • Experience working in a call center environment
  • Bilingual capabilities (Spanish/English)
  • Experience with government or business-to-business communications
  • Knowledge of basic data quality principles
  • Experience working with productivity metrics


Why Join Us

  • Competitive pay determined by the Service Contract Act (SCA) Wage Determination
  • Health benefits eligibility
  • Paid federal holidays
  • Vacation eligibility after one year of continuous service
  • Pre-tax commuter benefit deduction
  • Comprehensive paid training
  • Clear advancement opportunities to Interviewer 2 and beyond for dedicated performers. 
  • Extensive on-the-job training and support to help you succeed in your role.


Physical Requirements:

The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to sit for extended periods while conducting interviews
  • Clear speaking voice and good hearing for telephone work
  • Manual dexterity for computer work and data entry


Equal Employment Opportunity Policy

Noor Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Company Description

Comprehensive Solutions for Modern Workforce Challenges
Noor Workforce Solutions is a leading HR Administration Outsourcing and Talent Solutions provider. We specialize in addressing the complex needs of large-scale, high-volume contingent and permanent workforce demands within specialized sectors nationwide. Our high-touch service model includes two core components: Recruitment & Staffing and Employer of Record services. For over 40 years, we’ve partnered with over 1,000 companies in industries such as retail, hospitality, events, light industrial, financial services, marketing, scientific research, and more—offering customized solutions to meet the unique needs of each business.

A Legacy of Innovation and Excellence
Our vision is to build lasting partnerships with clients, candidates, employees, and stakeholders by combining cutting-edge technology with personal, hands-on connections. We wake up every day inspired to bridge the gap between talent and opportunity, ensuring that innovation never comes at the expense of the human touch.

Building Opportunities, Overcoming Obstacles
Our unwavering commitment to passion are at the core of Noor’s mission. These values drive every solution we craft and every relationship we nurture. Whether we’re developing tailored staffing strategies or managing complex HR administration, our goal is to empower businesses and individuals to navigate workforce challenges with confidence and ease. We’re not just providing services—we’re helping to build careers and grow businesses.