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Telephone Interviewer Jobs (NOW HIRING)

The Womens Center Inc

Forensic Interviewer

Waukesha, WI · On-site

$29 - $34/hr

Forensic Interviewer Position: Full-time, 36 Hours, M - Th, 8am to 4:30pm, Fridays 8am-12pm some evenings and weekends required. Classification: Non-Exempt Department: The C.A.R.E. Center Reports to:

Westat

PATH 3.0 - Screening Field Interviewer

Iuka, MS · On-site

$5.09/hr

The Field Interviewer's Job - Westat Or cut and paste this URL into your browser: Basic ... Have regular and reliable access to telephone service with a long-distance calling feature, either ...

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How much do telephone interviewer jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for telephone interviewer in the United States is $16.07, according to ZipRecruiter salary data. Most workers in this role earn between $12.74 and $19.95 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Telephone Interviewer, and why are they important?

To thrive as a Telephone Interviewer, you need strong verbal communication skills, attention to detail, and at least a high school diploma or equivalent. Familiarity with computer-assisted telephone interviewing (CATI) systems and data entry software is typically required. Excellent listening skills, professionalism, and the ability to build rapport over the phone help set top performers apart. These skills ensure accurate data collection, positive respondent experiences, and reliable survey results.

What are some typical challenges Telephone Interviewers face when collecting survey data, and how can they overcome them?

Telephone Interviewers often encounter challenges such as reaching reluctant respondents, handling objections, and ensuring data accuracy during calls. To overcome these, interviewers develop strong communication and active listening skills, follow structured scripts, and practice professionalism even in difficult situations. Regular feedback from supervisors and ongoing training sessions also help interviewers improve their techniques and adapt to different respondent behaviors, making the process smoother and more effective.

What Is a Telephone Interviewer?

Telephone interviewers conduct surveys and interviews over the phone. They may work in a call center or from home, and are usually employed by market research companies or by other organizations that need to gather public data for the development of goods or services. As a telephone interviewer, you contact people based on a list from your employer and ask a series of questions about a particular subject. For example, a toy manufacturer may have you call parents with children within a specific age group and ask them their opinions on different kinds of toys and price points. Political groups may hire telephone interviewers to ask residents of a municipality their views on a variety of political issues. You must accurately document the answers you receive, and may also upload them to the company's database to be analyzed.

What is the difference between Telephone Interviewer vs Telemarketer?

AspectTelephone InterviewerTelemarketer
Primary RoleConducts surveys and gathers data through phone interviewsPromotes products or services to potential customers over the phone
Work EnvironmentTypically in research or survey companies, office or remoteIn sales-focused settings, often in call centers or remote
Required SkillsGood communication, active listening, data recordingPersuasion, sales techniques, customer engagement

While both roles involve making calls, a Telephone Interviewer focuses on collecting data for research purposes, whereas a Telemarketer aims to sell products or services. The skills overlap in communication, but their goals and work environments differ significantly.

What are telephone interviewers?

Telephone interviewers are professionals who conduct surveys or collect information by calling individuals over the phone. They follow a script to ask questions, record responses accurately, and may clarify questions if needed to ensure reliable data. These roles are commonly found in market research, opinion polling, and customer feedback collection. Telephone interviewers must have good communication skills, patience, and attention to detail.
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Telephone Interviewer jobs near you
Infographic showing various Telephone Interviewer job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 97% Full Time, 1% Part Time, and 1% Temporary. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $33,431 per year, or $16.1 per hour.

AutoConnection Internal Loan Interviewer

Beginnings Credit Union

Ithaca, NY • On-site

$22 - $22.50/hr

Full-time

Posted yesterday

Job description

Description:

Beginnings Credit Union (Beginnings) is seeking a detail oriented AutoConnection Loan Interviewer. This individual will contribute to the increase of the Credit Union’s indirect loan portfolio while mitigating risk by reviewing funding packages received from the dealers and ensuring completion as well as accuracy of documentation and funding of loans and establishing membership accounts if applicable.


Job Responsibilities:

  • Close and disburse loan proceeds on approved loans as required.
  • Establish New Membership accounts as per procedure.
  • Process applications sent by dealers to verify that all information is obtained and accurate.
  • Determine members' needs and advise dealers of current rates, terms, eligibility requirements and insurance options.
  • Promotes use of the Credit Union’s loan services and other financial services among dealer network.
  • Maintains effective dealership relations and acts as liaison between the Credit Union member and dealer.
  • Answer telephone inquiries and assist dealers/members and staff with any loan-related questions.
  • Process dealer commission charge backs when applicable.
  • Perform other job-related duties as assigned.
  • Participate in offsite auto and RV sales event.
Requirements:
  • One year to three years of similar or related experience.
  • High School Education or GED
  • Work normally involves contacts with persons beyond immediate associates generally regarding routine matters for purposes of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members or vendors) requiring ordinary courtesy in providing assistance and information.
  • Must be proficient in Excel/WORD, have proven sales ability with Beginnings.

Equal Employment Opportunity:


Equal employment opportunity has been and will continue to be a basic principle at the Credit Union. Beginnings provides equal employment opportunities, without discrimination because of race, color, religion, creed, sex, sexual orientation, gender identity or expression, pregnancy, marital status, age, national origin, citizenship, handicap or disability, veteran or military status, political beliefs, victim of domestic violence status, familial status, or predisposing genetic characteristics or status, or any other status protected by federal, state, local or other law. This policy includes, but is not limited to recruitment, hiring, compensation, training, and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, lay-off and termination, and all other terms and conditions of employment.


Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.


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