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Patient Interviewer Jobs (NOW HIRING)

Temple Health

Patient Interviewer

Philadelphia, PA · On-site

Verifies patient insurance coverage and benefits. Reviews registration process and flow with patients and families. Continually promotes a positive patient encounter as the first impression of the ...

Temple University

Patient Interviewer

Philadelphia, PA · On-site

$17.75 - $22.50/hr

Verifies patient insurance coverage and benefits. Reviews registration process and flow with patients and families. Continually promotes a positive patient encounter as the first impression of the ...

Osborn Family Health Center

Access Interviewer

Camden, NJ · On-site

$37K - $37K/yr

Title: Access Interviewer Department: Osborn Family Health Center Job Summary: The Access ... Provides high quality of patient/customer services in person and over the telephone at all times to ...

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Patient Interviewer information

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$12

$22

$39

How much do patient interviewer jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for patient interviewer in the United States is $22.99, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $27.40 per hour, depending on experience, location, and employer.

What is a patient interviewer?

Patient Interviewers are healthcare professionals responsible for gathering important information from patients before they see a doctor or receive care. They typically collect medical histories, demographic data, insurance details, and other relevant information to help ensure accurate and efficient patient care. Patient Interviewers play a key role in improving communication between patients and medical staff, and their work helps healthcare providers make informed decisions during diagnosis and treatment.

What are some typical challenges patient interviewers face when gathering information from patients?

Patient Interviewers often encounter challenges such as patients being anxious, reluctant to share personal information, or having language barriers. Building trust and communicating clearly are essential to elicit accurate responses. Additionally, Interviewers must be mindful of privacy regulations and ensure data is recorded correctly, all while maintaining a compassionate, patient-centered approach. These challenges require strong interpersonal skills and adaptability to diverse patient backgrounds.

What are the key skills and qualifications needed to thrive as a patient interviewer, and why are they important?

To thrive as a Patient Interviewer, you need strong communication skills, attention to detail, and a background in healthcare or a related field, often supported by a high school diploma or associate degree. Familiarity with electronic health records (EHR) systems, data entry software, and standard office applications is typically required. Compassion, active listening, and professionalism help build trust and ensure accurate information collection. These skills are crucial for gathering reliable patient data, supporting effective care, and maintaining a positive patient experience.

What is the difference between Patient Interviewer vs Medical Assistant?

AspectPatient InterviewerMedical Assistant
CredentialsHigh school diploma or equivalent; training in interview techniquesPost-secondary education; certification preferred (e.g., CMA)
Work EnvironmentHealthcare facilities, clinics, hospitalsClinics, hospitals, outpatient care centers
Job DutiesGather patient history, conduct interviews, assist with paperworkClinical tasks, patient prep, basic medical procedures

While both roles work in healthcare settings, Patient Interviewers focus primarily on collecting patient information through interviews, whereas Medical Assistants perform clinical and administrative tasks. The roles often overlap in patient interaction but differ in scope and required training.

How do I become a patient interviewer?

To become a patient interviewer, typically you need a high school diploma or equivalent, strong communication skills, and the ability to handle sensitive information. Some positions may require experience in healthcare or familiarity with medical terminology, and training is often provided on the job.

How much does a patient interviewer make?

The average salary for a patient interviewer typically ranges from $12 to $20 per hour, depending on experience, location, and the employer. Some positions may offer additional benefits or flexible schedules, especially in healthcare or research settings.
More about Patient Interviewer jobs

What job categories do people searching Patient Interviewer jobs look for?

The top searched job categories for Patient Interviewer jobs are:

Patient Interviewer jobs near you
Infographic showing various Patient Interviewer job openings in the United States as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $47,810 per year, or $23 per hour.

Patient Interviewer

Temple Health

Philadelphia, PA • On-site

Full-time

Re-posted 2 days ago

Temple University Health System rating

8.1

Company rating: 8.1 out of 10

Based on 76 frontline employees who took The Breakroom Quiz

65th of 893 rated healthcare providers

Job description

Ensures that all patients are correctly and efficiently registered for hospital services. Gathers and processes all registration, billing and related information from patients in the Admissions, Outpatient, Radiology areas and/or Emergency Department. Verifies patient insurance coverage and benefits.

Reviews registration process and flow with patients and families. Continually promotes a positive patient encounter as the first impression of the Hospital.
Education
High School Diploma or Equivalent Required or
Combination of relevant education and experience may be considered in lieu of degree Required
Experience
3 years experience in Patient Access Required
General Experience with and Knowledge of insurance requirements, insurance verification, and 3rd party billing Required
3 years experience in a related role Required
General Experience Successful completion of a TUH/TUHS sponsored training/internship program may be considered in lieu of experience Required
Licenses
.

What Temple University Health System employees say

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About Temple Health

Sourced by ZipRecruiter

Temple Health is a major Philadelphia-based academic health system that is driving medical advances through clinical innovation, pioneering research and world-class education. The health system’s 1,550+ physicians and scientists share a common mission of bringing tomorrow’s treatments to the bedside today, helping them achieve outcomes once thought impossible.

Industry

Hospitals

Company size

5,001 - 10,000 Employees

Headquarters location

Philadelphia, PA, US

Year founded

1995

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