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Call Center Survey Interviewer Jobs (NOW HIRING)

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As a Telephone Survey Interviewer, you will make phone calls to consumers and businesses across the nation to conduct important surveys about a variety of interesting topics. New interviewers start ...

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As a Telephone Survey Interviewer, you will make phone calls to consumers and businesses across the nation to conduct important surveys about a variety of interesting topics. New interviewers start ...

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Each month, CES surveys approximately 119,000 businesses and government agencies, representing ... Experience working in a call center environment * Bilingual capabilities (Spanish/English)

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As a Survey Researcher at ICF, you'll help collect data via specific telephone questions; the ... Preferred Skills/Experience: * 6 months previous call center, customer service or collections ...

As a Survey Researcher at ICF, you'll help collect data via specific telephone questions; the ... Preferred Skills/Experience: * 6 months previous call center, customer service or collections ...

Call Center Interviewer

Las Vegas, NV · On-site

$14 - $22.35/hr

We are located in Central Las Vegas in a newly renovated State of the Art Call Center. After completing our short, paid training class, you will earn $14.00 an hour for political or non-federal ...

Call Center Interviewer

Las Vegas, NV · On-site

$14 - $22.35/hr

We are located in Central Las Vegas in a newly renovated State of the Art Call Center. After completing our short, paid training class, you will earn $14.00 an hour for political or non-federal ...

We are looking for talented call center survey agents to perform outbound surveys on site from our office at 640 S. 80 E Riverwood Pkwy, Suite 120 Logan, UT 84321 with respondents and accurately ...

We are looking for talented call center survey agents to perform outbound surveys on site from our office at 80 West Golf Course Rd, Suite B, Logan, UT 84321 with respondents and accurately record ...

We are looking for talented call center survey agents to perform outbound surveys on site from our office at 80 West Golf Course Rd, Suite B, Logan, UT 84321 with respondents and accurately record ...

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Call Center Survey Interviewer information

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How much do call center survey interviewer jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for call center survey interviewer in the United States is $20.01, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $27.16 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Call Center Survey Interviewer, and why are they important?

To thrive as a Call Center Survey Interviewer, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, computer telephony systems, and data entry tools is typically required. Patience, professionalism, and resilience under pressure help individuals excel in engaging with respondents and handling rejection. These skills ensure accurate data collection, positive respondent interactions, and the achievement of survey goals in a high-volume environment.

How does a Call Center Survey Interviewer typically handle challenging or unresponsive respondents during calls?

As a Call Center Survey Interviewer, you'll frequently encounter respondents who may be hesitant, distracted, or even resistant to participating in surveys. Industry best practices involve using a friendly and professional tone, actively listening, and employing scripted rebuttals or clarifications to address concerns without being pushy. Interviewers are also trained to gracefully thank and end calls with uninterested parties, ensuring a positive brand impression. Over time, you'll develop techniques to engage different personalities and overcome common objections, which is a valuable skill in this role.

What is the difference between Call Center Survey Interviewer vs Customer Service Representative?

AspectCall Center Survey InterviewerCustomer Service Representative
Primary RoleConducts surveys and gathers data via phone or onlineAssists customers with inquiries, complaints, and product information
Work EnvironmentCall centers, remote, or online settingsCall centers, retail stores, or office environments
Required SkillsCommunication, data collection, active listeningCommunication, problem-solving, product knowledge
Common CertificationsNone typically required, but training in survey methods helpfulCustomer service training or certifications beneficial

While both roles involve phone communication in a call center setting, a Call Center Survey Interviewer focuses on collecting data through surveys, whereas a Customer Service Representative handles customer inquiries and support. The skills overlap in communication, but their primary functions differ significantly.

What are Call Center Survey Interviewers?

Call Center Survey Interviewers are professionals who conduct surveys or questionnaires over the phone on behalf of companies, research organizations, or government agencies. Their main responsibility is to collect opinions, feedback, or specific information from respondents by following a scripted set of questions. They must ensure accurate data collection, maintain confidentiality, and often input responses into computer systems. Good communication skills and attention to detail are essential for this role.
More about Call Center Survey Interviewer jobs
What cities are hiring for Call Center Survey Interviewer jobs? Cities with the most Call Center Survey Interviewer job openings:
What states have the most Call Center Survey Interviewer jobs? States with the most job openings for Call Center Survey Interviewer jobs include:
Infographic showing various Call Center Survey Interviewer job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 13% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,618 per year, or $20 per hour.
Call Center Survey Interviewer - Work from home!

Call Center Survey Interviewer - Work from home!

IHR Research Group LLC

Las Vegas, NV • Remote

$14 - $16/hr

Part-time

Retirement

Posted 5 days ago

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Job description

Do you have experience conducting surveys or with customer service and would like to work from home? I/H/R Research Group LLC, a leading marketing research firm established in 1976, is seeking intelligent, talented, experienced and energetic people to work as a Marketing Research Telephone Survey Interviewer. As a Telephone Survey Interviewer, you will make phone calls to consumers and businesses across the nation to conduct important surveys about a variety of interesting topics.

New interviewers start between $14.00 and $16.00 per hour, depending upon your qualifications, education, languages spoken, and years of experience as a marketing research telephone survey interviewer or supervisor. College students welcome! If you have no experience, no problem -- we will teach you how to be a great interviewer and start great career in research!

Spanish speaking bilingual interviewers begin at $15 per hour. Spanish speakers must be fluent with both reading and speaking English and Spanish. A reading and speaking test will be done during the interview.

To apply you must:

  • Live in the State of Nevada.
  • Possess excellent communication skills and a great phone voice.
  • Have excellent reading skills (bilinguals must read English and Spanish fluently). You must read well aloud with clear voice quality, good pace, tone, enunciation, fluidity, and enthusiastic professional telephone mannerisms.
  • All applicants must pass a reading assessment and complete our training sessions with a passing grade.
  • Be proficient at using a computer and possess excellent typing skills (45+ WPM preferred). A typing test will be given for both speed and accuracy.
  • Possess a professional demeanor and great/positive attitude.
  • Have a private, quiet space to work from with no background noise or interruptions.
  • Be available to work 3 to 5 days (4 to 5 days preferred) Monday thru Friday, and most Saturdays (as needed). Shifts typically run from 2:30pm until 9pm during the week, and Saturdays starting at 9am. Note: these hours are NOT guaranteed but are simply examples of what hours we typically work. Hours depend on the project the employee is assigned to. Day shift hours are also available after 3 to 6 months of experience and training, depending upon education, qualifications, and other factors.

To apply, you must possess the following equipment:

  • A computer or laptop (Windows, Mac, Chromebook, etc.). A mouse is required to efficiently run our software.
  • A reliable fast internet connection with WIFI. All work is done from home using your own computer, which MUST be connected to high speed internet. High speed internet is REQUIRED - please have internet speeds of at least 50 Mbps DOWN and more than 10 Mbps UP. Slow internet connections will not be acceptable.
  • A smartphone in good working condition. You will make phone calls by connecting your own cell phone to your internet WIFI which will connect you to our cloud-based calling solution. Note: only an I/H/R Research Group caller ID is displayed.
  • You must be able to install apps on your smartphone.
  • Web camera for interview, training, and meetings as needed.
  • A good quality corded headset that plugs into your smartphone is required (no bluetooth headsets will be allowed).

There are opportunities for both growth and advancement within our company as well. As we continue to expand, we are in need of supervisory personnel, monitors, etc.

Job Type: Part-time, starting within 1 to 2 weeks based on training schedules.

Company Description

At I/H/R Research Group LLC, we provide the highest quality public opinion polling, marketing research, sampling, and survey services. We conduct survey research using a variety of methodologies including telephone surveys (CATI), online surveys (CAWI), mail surveys, face-to-face (CAPI), and intercepts. The company has considerable experience with academic and government studies and offers a full range of services, including survey programming. The company was established in 1976 and is based in Orange County, CA and Las Vegas, NV.