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Call Center Survey Interviewer Jobs (NOW HIRING)

J29, Inc

Survey Interviewer

Millersville, MD · Remote

$20 - $25/hr

Survey Interviewer - Contingent Location: Remote *This position is contingent upon the successful ... Possess 1+ years of experience in survey administration, call center operations, or a related field

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J29 Inc.

Survey Interviewer

Millersville, MD · On-site +1

$20 - $25/hr

Survey Interviewer - Contingent Location: Remote *This position is contingent upon the successful ... Possess 1+ years of experience in survey administration, call center operations, or a related field

ICF

Survey Interviewer

Reston, VA

As a Survey Researcher at ICF, you'll help collect data via specific telephone questions; the ... Preferred Skills/Experience: * 6 months previous call center, customer service or collections ...

ICF International, Inc.

Survey Interviewer

Reston, VA · On-site

As a Survey Researcher at ICF, you'll help collect data via specific telephone questions; the ... Preferred Skills/Experience: * 6 months previous call center, customer service or collections ...

Precision Opinion

Call Center Interviewer

Las Vegas, NV

$14 - $22.35/hr

We are located in Central Las Vegas in a newly renovated State of the Art Call Center. After completing our short, paid training class, you will earn $14.00 an hour for political or non-federal ...

Precision Opinion

Call Center Interviewer

Las Vegas, NV · On-site

$14 - $22.35/hr

We are located in Central Las Vegas in a newly renovated State of the Art Call Center. After completing our short, paid training class, you will earn $14.00 an hour for political or non-federal ...

Dynata

Call Center Agent - Logan, UT(Night)

Logan, UT · On-site

$14/hr

We are looking for talented call center survey agents to perform outbound surveys on site from our office at 640 S. 80 E Riverwood Pkwy, Suite 120 Logan, UT 84321 with respondents and accurately ...

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Call Center Survey Interviewer information

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How much do call center survey interviewer jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for call center survey interviewer in the United States is $20.01, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $27.16 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Call Center Survey Interviewer, and why are they important?

To thrive as a Call Center Survey Interviewer, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, computer telephony systems, and data entry tools is typically required. Patience, professionalism, and resilience under pressure help individuals excel in engaging with respondents and handling rejection. These skills ensure accurate data collection, positive respondent interactions, and the achievement of survey goals in a high-volume environment.

How does a Call Center Survey Interviewer typically handle challenging or unresponsive respondents during calls?

As a Call Center Survey Interviewer, you'll frequently encounter respondents who may be hesitant, distracted, or even resistant to participating in surveys. Industry best practices involve using a friendly and professional tone, actively listening, and employing scripted rebuttals or clarifications to address concerns without being pushy. Interviewers are also trained to gracefully thank and end calls with uninterested parties, ensuring a positive brand impression. Over time, you'll develop techniques to engage different personalities and overcome common objections, which is a valuable skill in this role.

What is the difference between Call Center Survey Interviewer vs Customer Service Representative?

AspectCall Center Survey InterviewerCustomer Service Representative
Primary RoleConducts surveys and gathers data via phone or onlineAssists customers with inquiries, complaints, and product information
Work EnvironmentCall centers, remote, or online settingsCall centers, retail stores, or office environments
Required SkillsCommunication, data collection, active listeningCommunication, problem-solving, product knowledge
Common CertificationsNone typically required, but training in survey methods helpfulCustomer service training or certifications beneficial

While both roles involve phone communication in a call center setting, a Call Center Survey Interviewer focuses on collecting data through surveys, whereas a Customer Service Representative handles customer inquiries and support. The skills overlap in communication, but their primary functions differ significantly.

What are Call Center Survey Interviewers?

Call Center Survey Interviewers are professionals who conduct surveys or questionnaires over the phone on behalf of companies, research organizations, or government agencies. Their main responsibility is to collect opinions, feedback, or specific information from respondents by following a scripted set of questions. They must ensure accurate data collection, maintain confidentiality, and often input responses into computer systems. Good communication skills and attention to detail are essential for this role.

What are red flags during a phone interview?

For a call center survey interviewer, red flags during a phone interview include inconsistent or vague responses, poor communication skills, unprofessional language, reluctance to follow instructions, or a lack of enthusiasm. These signs may indicate a candidate's lack of suitability or reliability for the role. Additionally, poor audio quality or frequent interruptions can signal unpreparedness or dishonesty.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles, such as Call Center Manager or Operations Manager, which can earn higher salaries due to increased responsibilities. Specialized roles like technical support or sales management may also offer higher compensation, especially with relevant experience and certifications.

What are the 5 C's of interviewing?

The 5 C's of interviewing are Competence, Confidence, Communication, Character, and Compatibility. For a call center survey interviewer, demonstrating these qualities helps build trust with respondents and ensures effective data collection. Developing these skills can improve interview performance and accuracy.

What does a survey interviewer do?

A survey interviewer collects information by calling or interviewing respondents to gather data for research or market analysis. They ask standardized questions, record responses accurately, and often use computer software or survey tools to compile data efficiently.
More about Call Center Survey Interviewer jobs
What cities are hiring for Call Center Survey Interviewer jobs? Cities with the most Call Center Survey Interviewer job openings:
What states have the most Call Center Survey Interviewer jobs? States with the most job openings for Call Center Survey Interviewer jobs include:
What job categories do people searching Call Center Survey Interviewer jobs look for? The top searched job categories for Call Center Survey Interviewer jobs are:
Call Center Survey Interviewer jobs near you
Infographic showing various Call Center Survey Interviewer job openings in the United States as of June 2026, with employment types broken down into 2% Locum Tenens, 95% Full Time, and 3% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,618 per year, or $20 per hour.
Survey Interviewer

Survey Interviewer

J29, Inc

Millersville, MD • Remote

$20 - $25/hr

Other

Posted 2 days ago

Job description

Position: Survey Interviewer - Contingent
Location: Remote
*This position is contingent upon the successful award of the associated contract. Employment is not guaranteed until the contract is awarded, and the position is officially activated. Job responsibilities and requirements are subject to change.
About J29
J29 is an employee centered healthcare management consulting company that specializes in processing, reviewing, and analyzing medical claims, records, disputes, and audits. Established in 2017, J29 prides itself on its employee centric culture and high employee retention rates that allow us to ensure that we are creating a working environment that prioritizes the employee experience. Our team brings corporate performance that stretches to various areas where we can provide our clinical, healthcare policy, and compliance expertise through our support to health and human service programs at the State, Federal, and Commercial levels.
Responsibilities:
  • Conduct beneficiary surveys utilizing CATI and web-based platforms, ensuring accurate and reliable data collection.
  • Address respondent inquiries with professionalism while strictly adhering to approved scripts, protocols, and quality standards.
Minimum Qualifications:
  • Possess 1+ years of experience in survey administration, call center operations, or a related field
  • Preference given to candidates familiar with healthcare or government-sponsored survey programs.
Education
  • Bachelor's degree preferred.

Salary: $20 - $25 hourly
J29, Inc. is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. J29, Inc. is a proud Veteran friendly employer.
J29 logo

About J29

Sourced by ZipRecruiter

Industry

Business management consulting

Company size

1 - 10 Employees

Headquarters location

Millersville, MD, US

Year founded

2017

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