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Cati Interviewer Jobs (NOW HIRING)

Noor WFS

Dallas Interviewer 1

Dallas, TX

$21.67/hr

Conduct telephone interviews using CATI (Computer-Assisted Telephone Interviewing) systems * Use ... Clear advancement opportunities to Interviewer 2 and beyond for dedicated performers. * Extensive ...

ICF

Survey Interviewer

Reston, VA

Deliver scripted multiple-choice questions over the telephone and accurately record responses often using a computer-aided telephone interviewing (CATI) system. We will train you on delivering the ...

ICF International, Inc.

Survey Interviewer

Reston, VA · On-site

Deliver scripted multiple-choice questions over the telephone and accurately record responses often using a computer-aided telephone interviewing (CATI) system. We will train you on delivering the ...

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How much do cati interviewer jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for cati interviewer in the United States is $20.96, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $25.72 per hour, depending on experience, location, and employer.

What does a typical workday look like for a CATI Interviewer?

As a CATI Interviewer, your day typically involves making outbound calls to survey participants, following scripted questionnaires, and recording answers directly into specialized software. You may spend several hours on the phone, working both independently and as part of a team, with periodic breaks and regular check-ins from supervisors. Challenges can include reaching target response rates or handling uncooperative respondents, but strong support systems and team collaboration are common in most workplaces. Regular feedback and coaching sessions help you improve your performance and develop new skills for further career growth within survey research or call center environments.

What is a cati interviewer?

A CATI (Computer-Assisted Telephone Interviewer) is a professional who conducts surveys or research interviews over the phone using specialized software. They typically follow structured questionnaires, record responses accurately, and may work in market research, public opinion polling, or social science studies.

How much does Braun research pay telephone interviewers?

Braun Research typically pays telephone interviewers around $10 to $15 per hour, depending on experience and location. The role often involves conducting surveys via phone and may include flexible scheduling and training requirements.

What is a Cati Interviewer job?

A CATI (Computer-Assisted Telephone Interviewing) Interviewer conducts surveys and collects data over the phone using specialized software. They follow a scripted questionnaire to ensure consistency and accuracy in responses. This role requires strong communication skills, attention to detail, and the ability to handle various respondent behaviors. CATI Interviewers typically work for research firms, government agencies, or market research companies.

How to become a job interviewer?

To become a Cati interviewer, you typically need strong communication and interpersonal skills, experience in customer service or data collection, and familiarity with survey tools or interview techniques. Some positions require a high school diploma or equivalent, while others may prefer a bachelor's degree. Training is often provided on the job to ensure understanding of interview protocols and data accuracy.

Is IFF research a good company to work for?

Cati interviewers working for research companies like IFF typically perform survey-based data collection, often remotely and with flexible schedules. The work environment is usually casual, and roles may require strong communication skills and attention to detail. Overall, the experience depends on the company's management and employee support, which can vary.

What are the key skills and qualifications needed to thrive in the Cati Interviewer position, and why are they important?

To thrive as a CATI Interviewer, you need excellent verbal communication, active listening, and data entry skills, typically supported by a high school diploma or equivalent. Familiarity with Computer-Assisted Telephone Interviewing (CATI) software and basic computer literacy are necessary, and some employers may require training on specific survey platforms. Strong interpersonal skills, patience, and the ability to handle rejection or difficult respondents set top performers apart in this role. These skills are essential for collecting accurate data efficiently, ensuring high completion rates, and representing the organization professionally during phone interviews.

More about Cati Interviewer jobs
What are the most commonly searched types of Cati Interviewer jobs? The most popular types of Cati Interviewer jobs are:
What states have the most Cati Interviewer jobs? States with the most job openings for Cati Interviewer jobs include:
What job categories do people searching Cati Interviewer jobs look for? The top searched job categories for Cati Interviewer jobs are:
Cati Interviewer jobs near you
Infographic showing various Cati Interviewer job openings in the United States as of July 2026, with employment types broken down into 38% As Needed, 33% Full Time, 9% Part Time, 6% Temporary, and 14% Contract. Highlights an 47% Physical, 49% Hybrid, and 4% Remote job distribution, with an average salary of $43,604 per year, or $21 per hour.

Government Survey Interviewer

Noor WFS

Fort Walton Beach, FL

Full-time

Medical, PTO

Re-posted 28 days ago

Job description

On behalf of our client, Noor Workforce Solutions is currently seeking Data Collection Representatives to collect data onsite at a local call center. In this role, you will serve as a foundational member of our data collection team for the Current Employment Statistics (CES) program, a critical federal research project conducted on behalf of the U.S. Bureau of Labor Statistics (BLS) that produces detailed industry estimates of nonfarm employment, hours, and earnings of workers on payrolls. In this role, you will conduct structured telephone interviews with companies across the country, collecting data for the nation to produce estimates for all 50 States, the District of Columbia, Puerto Rico, the Virgin Islands, and about 450 metropolitan areas and divisions. Each month, CES surveys approximately 119,000 businesses and government agencies, representing approximately 629,000 individual worksites. Data are available for all 50 states, the District of Columbia, Puerto Rico, the Virgin Islands, and over 400 metropolitan areas and divisions. There are over 200 special derivative series, such as indices of aggregate hours and constant dollar earnings.

This position is not remote and will be onsite in Fort Walton Beach, FL.

This position is covered under the McNamara-O'Hara Service Contract Act (SCA). Pay rates are established by the applicable U.S. Department of Labor Wage Determination for this contract and vary based on job classification and work location. All employees are entitled to the prevailing wage and fringe benefit rates as outlined in the applicable Wage Determination. The SCA pay rate for Data Collection Representative in Fort Walton Beach, FL is $18.23 + the Health and Welfare stipend.

Position Requirements
  • Completion of requisite BLS training and certifications
  • US citizenship
  • Successful completion of US Federal background and security checks
  • A strong commitment to confidentiality and adherence to data protection protocols
  • Ability to work required hours
  • Must be tech savvy and able to navigate between multiple systems
  • Regular, predictable attendance

What You’ll Do
  • Enroll companies into the CES survey through professional telephone outreach
  • Follow all BLS protocols and confidentiality requirements
  • Conduct Outbound calls to businesses to collect data
  • Conduct telephone interviews using CATI (Computer-Assisted Telephone Interviewing) systems
  • Use internet research skills to locate and verify respondent information
  • Process confidential data records obtained through telephone interviews
  • Perform edits and screening in accordance with established DCC center standards
  • Follow procedures for transitioning respondents to alternate collection methods after the initial CATI collection period
  • Review error messages and correct data where applicable
  • Answer incoming calls and emails from respondents, providing prompt and courteous service
  • Perform non-response prompting calls to encourage survey participation
  • Perform edit reconciliation of self-reported data
  • Maintain accurate and detailed case notes for all interactions
  • Meet established productivity and quality metrics
  • Participate in ongoing training to improve skills and knowledge
  • Work collaboratively with team members and supervisors
  • Behave in a manner that displays professionalism and integrity at all times

Minimum Qualifications
  • High School diploma or equivalent; OR one year of relevant experience in customer service or data collection
  • Two years of experience using MS Office or equivalent software suite
  • Experience using the internet for research and information gathering
  • Strong verbal communication skills with a professional phone manner
  • Data entry skills with attention to accuracy
  • Ability to follow detailed procedures and protocols
  • Customer service orientation with patience and courtesy
  • Ability to work in a structured environment with established metrics
  • Basic problem-solving skills
  • Ability to maintain confidentiality of sensitive information
  • Team player with positive attitude
  • Willingness to learn and adapt to new procedures
  • High values and integrity

Preferred Qualifications
  • Some college coursework or vocational training
  • 1+ years of experience in telephone customer service or telemarketing
  • Experience with data collection or survey administration
  • Familiarity with CATI systems or similar software
  • Experience working in a call center environment
  • Bilingual capabilities (Spanish/English)
  • Experience with government or business-to-business communications
  • Knowledge of basic data quality principles
  • Experience working with productivity metrics

Why Join Us
  • Competitive pay determined by the Service Contract Act (SCA) Wage Determination
  • Health benefits eligibility
  • Paid federal holidays
  • Vacation eligibility after one year of continuous service
  • Pre-tax commuter benefit deduction
  • Comprehensive paid training
  • Clear advancement opportunities to Interviewer 2 and beyond for dedicated performers.
  • Extensive on-the-job training and support to help you succeed in your role.

Physical Requirements:
The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Ability to sit for extended periods while conducting interviews
  • Clear speaking voice and good hearing for telephone work
  • Manual dexterity for computer work and data entry

Equal Employment Opportunity Policy
Noor Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.