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Call Center Survey Interviewer Jobs (NOW HIRING)

Stnorbert

Survey Research Interviewer

De Pere, WI · On-site

... a part-time Survey Research Interviewer. This position conducts phone interviews and collects ... Meet call center dialing quality and quantity goals. Maintain strict confidentiality of the ...

Unf

Non-Student Interviewer

Jacksonville, FL

$15/hr

Work location will be in a call center on the campus of the University of North Florida, Social ... Interview survey participants by telephone for a variety of projects * Communicate to participants ...

Monument Health

Call Center Specialist

Rapid City, SD · On-site

$17.79 - $21.58/hr

Primary Location Rapid City, SD USA Department CS Patient Call Center Scheduled Weekly Hours 40 ... Support outbound call campaigns (appointment reminders, follow-ups, patient satisfaction surveys)

Ova Technologies

Call Center Agent

Alpharetta, GA · On-site

$14.75 - $19.25/hr

  • Medical

  • PTO

Call Center Agent We are seeking a professional and customer-focused Call Center Agent to handle ... Make outbound calls for customer follow-ups, surveys, or sales support activities. * Resolve ...

Monument Health

Call Center Specialist

Rapid City, SD

$17.79 - $21.58/hr

Primary Location Rapid City, SD USA Department CS Patient Call Center Scheduled Weekly Hours 40 ... Support outbound call campaigns (appointment reminders, follow-ups, patient satisfaction surveys)

Monument Health

Call Center Specialist

Rapid City, SD · On-site

$17.79 - $21.58/hr

Primary Location Rapid City, SD USA Department CS Patient Call Center Scheduled Weekly Hours 40 ... Support outbound call campaigns (appointment reminders, follow-ups, patient satisfaction surveys)

Monumenthealth

Call Center Specialist

Rapid City, SD

$17.79 - $21.58/hr

Primary Location Rapid City, SD USA Department CS Patient Call Center Scheduled Weekly Hours 40 ... Support outbound call campaigns (appointment reminders, follow-ups, patient satisfaction surveys)

BeloForm Craft

Call Center Agent

Denver, CO

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Call Center Agent Location: Denver, CO Job Type: Full-time We are seeking a motivated and customer ... Make outbound calls to follow up on customer issues or to conduct surveys and gather feedback.

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Call Center Survey Interviewer information

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How much do call center survey interviewer jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for call center survey interviewer in the United States is $20.01, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $27.16 per hour, depending on experience, location, and employer.

What is a call center survey interviewer?

Call Center Survey Interviewers are professionals who conduct surveys or questionnaires over the phone on behalf of companies, research organizations, or government agencies. Their main responsibility is to collect opinions, feedback, or specific information from respondents by following a scripted set of questions. They must ensure accurate data collection, maintain confidentiality, and often input responses into computer systems. Good communication skills and attention to detail are essential for this role.

What skills and qualifications are needed to thrive as a call center survey interviewer?

To thrive as a Call Center Survey Interviewer, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, computer telephony systems, and data entry tools is typically required. Patience, professionalism, and resilience under pressure help individuals excel in engaging with respondents and handling rejection. These skills ensure accurate data collection, positive respondent interactions, and the achievement of survey goals in a high-volume environment.

How does a call center survey interviewer typically handle challenging or unresponsive respondents during calls?

As a Call Center Survey Interviewer, you'll frequently encounter respondents who may be hesitant, distracted, or even resistant to participating in surveys. Industry best practices involve using a friendly and professional tone, actively listening, and employing scripted rebuttals or clarifications to address concerns without being pushy. Interviewers are also trained to gracefully thank and end calls with uninterested parties, ensuring a positive brand impression. Over time, you'll develop techniques to engage different personalities and overcome common objections, which is a valuable skill in this role.

What is the difference between Call Center Survey Interviewer vs Customer Service Representative?

AspectCall Center Survey InterviewerCustomer Service Representative
Primary RoleConducts surveys and gathers data via phone or onlineAssists customers with inquiries, complaints, and product information
Work EnvironmentCall centers, remote, or online settingsCall centers, retail stores, or office environments
Required SkillsCommunication, data collection, active listeningCommunication, problem-solving, product knowledge
Common CertificationsNone typically required, but training in survey methods helpfulCustomer service training or certifications beneficial

While both roles involve phone communication in a call center setting, a Call Center Survey Interviewer focuses on collecting data through surveys, whereas a Customer Service Representative handles customer inquiries and support. The skills overlap in communication, but their primary functions differ significantly.

More about Call Center Survey Interviewer jobs

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Cities with the most Call Center Survey Interviewer job openings:

What states have the most Call Center Survey Interviewer jobs?

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What job categories do people searching Call Center Survey Interviewer jobs look for?

The top searched job categories for Call Center Survey Interviewer jobs are:

Call Center Survey Interviewer jobs near you
Infographic showing various Call Center Survey Interviewer job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,618 per year, or $20 per hour.

Survey Research Interviewer

Stnorbert

De Pere, WI • On-site

Part-time

Re-posted 26 days ago

Job description

St. Norbert College (SNC), a nationally ranked, private, Catholic, liberal arts college, is seeking a part-time Survey Research Interviewer. This position conducts phone interviews and collects/enters data from interviews on various survey projects, maintaining the quality, quantity, and confidentiality of the data.
Regular shifts are Monday-Friday, 9:00 AM - 3:00 PM or 4:30 PM - 9:30 PM, remotely or on campus. Weekend hours are available and usually optional, though they may be required 2-4 weekends per year. Hours are based on project needs and are typically heavier from June through February. In general, this position works 16 - 20 hours per week.

Specific responsibilities:

  • Conduct phone interviews to collect information for various research projects. Contact and ask questions of respondents over the telephone using survey questions that are standardized and must be read exactly as written.

  • Meet call center dialing quality and quantity goals. Maintain strict confidentiality of the information gathered.

  • Enter data from interviews into the database accurately, meeting quality and quantity goals.

  • Perform general and administrative office functions.


Required Minimum Qualifications:

  • High School Diploma or equivalent

  • Experience with interviewing either in person or over the phone is strongly preferred.

  • Dedicated to working in a mission-driven environment, with a profound respect for and commitment to preserving the rich traditions of Catholicism, Norbertine values, and the liberal arts.

  • Ability to work independently and efficiently.

  • Skilled at organizing projects and seeing them through to completion.

  • Ability to read clearly from a script with a professional telephone manner.

  • Interpersonal skills, including listening, rapport building, and conflict resolution.

  • Ability to enter data quickly and accurately into an online system.

  • Ability to follow up with survey participants to obtain missing data or clarify existing data.

  • Knowledge of computer programs, especially Google Suite, and the ability to learn upgrades and new programs as needed.

  • Ability to sit and type for the majority of a shift.

The College may consider any equivalent amount of credentials, licensures, training, or experience that provides the necessary knowledge, skills, and abilities to perform the duties and responsibilities of this job.

Application instructions:

Applications will be reviewed upon receipt until the position is filled.

St. Norbert College (SNC), a Catholic, Norbertine, and Liberal Arts College, provides an educational environment that fosters intellectual, spiritual and personal development. As the only Norbertine institution of higher learning in the world, our roots, traditions, and commitments create a unique and enriching educational experience for our students.

At SNC, our commitment tocommunio- the Norbertine ideal of a community united as one - is grounded in the principles of dignity, truth and justice. Consistent with these principles, St. Norbert is proud to provide equal employment opportunities to all employees and applicants for employment.

We seek those who will embrace our mission and commitment to building a vibrant, inclusive, and spiritually engaged community (https://snc.edu/mission).

Non-Exempt

Scheduled Weekly Hours:

15

The duties and responsibilities listed in this job description are intended to describe the general nature and level of work that may be performed. The omission of specific statements of duties does not exclude them from the job if work is similar, related or a logical assignment to the job. Percentage of time may vary widely depending on the needs of the position during any particular time period. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

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