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Call Center Survey Interviewer Jobs (NOW HIRING)

Monument Health

Call Center Specialist

Rapid City, SD · On-site

$17.79 - $21.58/hr

Primary Location Rapid City, SD USA Department CS Patient Call Center Scheduled Weekly Hours 40 ... Support outbound call campaigns (appointment reminders, follow-ups, patient satisfaction surveys)

Ova Technologies

Call Center Agent

Alpharetta, GA · On-site

$14.75 - $19.25/hr

  • Medical

  • PTO

Call Center Agent We are seeking a professional and customer-focused Call Center Agent to handle ... Make outbound calls for customer follow-ups, surveys, or sales support activities. * Resolve ...

Monumenthealth

Call Center Specialist

Rapid City, SD

$17.79 - $21.58/hr

Primary Location Rapid City, SD USA Department CS Patient Call Center Scheduled Weekly Hours 40 ... Support outbound call campaigns (appointment reminders, follow-ups, patient satisfaction surveys)

Monument Health

Call Center Specialist

Rapid City, SD · On-site

$17.79 - $21.58/hr

Primary Location Rapid City, SD USA Department CS Patient Call Center Scheduled Weekly Hours 40 ... Support outbound call campaigns (appointment reminders, follow-ups, patient satisfaction surveys)

Monument Health

Call Center Specialist

Rapid City, SD

$17.79 - $21.58/hr

Primary Location Rapid City, SD USA Department CS Patient Call Center Scheduled Weekly Hours 40 ... Support outbound call campaigns (appointment reminders, follow-ups, patient satisfaction surveys)

JobFinders Employment Services

Be Seen First

Telephone Interviewer

Columbia, MO · On-site

$15 - $16/hr

Telephone Interviewer JobFinders Employment Services is currently seeking dependable Part-Time ... On-site office/call center * Climate-controlled and casual dress code * Paid breaks during each ...

BeloForm Craft

Call Center Agent

Denver, CO

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Call Center Agent Location: Denver, CO Job Type: Full-time We are seeking a motivated and customer ... Make outbound calls to follow up on customer issues or to conduct surveys and gather feedback.

Noor WFS

Dallas Interviewer 1

Dallas, TX

$21.67/hr

  • Medical

  • PTO

... at a local call center. In this role, you will serve as a foundational member of our data ... Each month, CES surveys approximately 119,000 businesses and government agencies, representing ...

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Call Center Survey Interviewer information

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How much do call center survey interviewer jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for call center survey interviewer in the United States is $20.01, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $27.16 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as a call center survey interviewer?

To thrive as a Call Center Survey Interviewer, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, computer telephony systems, and data entry tools is typically required. Patience, professionalism, and resilience under pressure help individuals excel in engaging with respondents and handling rejection. These skills ensure accurate data collection, positive respondent interactions, and the achievement of survey goals in a high-volume environment.

How does a call center survey interviewer typically handle challenging or unresponsive respondents during calls?

As a Call Center Survey Interviewer, you'll frequently encounter respondents who may be hesitant, distracted, or even resistant to participating in surveys. Industry best practices involve using a friendly and professional tone, actively listening, and employing scripted rebuttals or clarifications to address concerns without being pushy. Interviewers are also trained to gracefully thank and end calls with uninterested parties, ensuring a positive brand impression. Over time, you'll develop techniques to engage different personalities and overcome common objections, which is a valuable skill in this role.

What is the difference between Call Center Survey Interviewer vs Customer Service Representative?

AspectCall Center Survey InterviewerCustomer Service Representative
Primary RoleConducts surveys and gathers data via phone or onlineAssists customers with inquiries, complaints, and product information
Work EnvironmentCall centers, remote, or online settingsCall centers, retail stores, or office environments
Required SkillsCommunication, data collection, active listeningCommunication, problem-solving, product knowledge
Common CertificationsNone typically required, but training in survey methods helpfulCustomer service training or certifications beneficial

While both roles involve phone communication in a call center setting, a Call Center Survey Interviewer focuses on collecting data through surveys, whereas a Customer Service Representative handles customer inquiries and support. The skills overlap in communication, but their primary functions differ significantly.

What is a call center survey interviewer?

Call Center Survey Interviewers are professionals who conduct surveys or questionnaires over the phone on behalf of companies, research organizations, or government agencies. Their main responsibility is to collect opinions, feedback, or specific information from respondents by following a scripted set of questions. They must ensure accurate data collection, maintain confidentiality, and often input responses into computer systems. Good communication skills and attention to detail are essential for this role.
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Call Center Survey Interviewer jobs near you
Infographic showing various Call Center Survey Interviewer job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,618 per year, or $20 per hour.

Data Collection Center (DCC) Interviewer 1 - JOLTS - Atlanta

Manhattan Strategy Group

Atlanta, GA • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 8 days ago

Job description

Description
Manhattan Strategy Group (MSG) is seeking a skilled Data Collection Center (DCC) Interviewer to support the Bureau of Labor Statistics (BLS) Job Openings and Labor Turnover Survey (JOLTS). The ideal candidate will have strong call center experience, the ability to leverage call center technologies, and a commitment to improving operational efficiency and respondent engagement.
MSG is a leading management consulting firm specializing in program management, training and technical assistance, research and evaluation, marketing and communications, and technology and digital services for federal clients, including the Departments of Labor, Education, and Health and Human Services, Justice, and Homeland Security. We offer a collaborative, growth-oriented environment focused on excellence and impact.
We are currently hiring multiple outbound interviewers to support BLS data collection efforts. In this role, you will contact businesses nationwide, enroll in federal payroll surveys, and collect data essential to measuring labor market activity and informing economic policy.
Position Highlights
  • Day shift, Monday-Friday (8:00 AM-4:30 PM EST)
  • No weekends
  • Full-time, 40 hours/week
  • H&W benefits (Health, dental, vision, and 401(k))
  • Paid holidays
  • Promote from within culture
  • On-site location: Atlanta, GA 30303

Duties:
Typical duties shall include but are not limited to the following:
  • Enrolls companies into the JOLTS survey.
  • Processes confidential data records obtained through interviews or other approved means.
  • Performs editing and screening testing in accordance with established DCC standards.
  • Follows procedures related to rolling respondents to alternate collection methods after the initial five-month CATI collection.
  • Performs editing and reasonable testing in accordance with established JOLTS standards.
  • Reviews error messages and correct data where applicable, and as needed, redirect data for error corrections.
  • Answers incoming calls and emails from respondents by providing prompt and courteous service.
  • Performs non-response prompting calls.
  • Performs edit reconciliation of self-reported data.

Minimum Qualifications:
  • Must be able to successfully complete the Department of Personnel Suitability and Security Clearance Process.
  • High School diploma or equivalent plus two years of relevant experience.
  • Two years of experience using Microsoft Office suite or equivalent software.
  • Experience using the internet for research.

Preferred Experience:
  • Call center, strong customer service and sales experience
  • Consistent work history and excellent attendance record
  • Excellent persuasive/negotiation skills

MSG is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor (DOL).
If you are a jobseeker with a disability and require a reasonable accommodation to apply for one of our jobs, please contact [email protected].
Manhattan Strategy Group (MSG) is an Equal Opportunity Employer and considers all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law. Our hiring decisions are based solely on merit and qualifications, ensuring a fair and competitive selection process.
EEO Statement: Manhattan Strategy Group (MSG) is an Equal Opportunity Employer and considers all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law. Our hiring decisions are based solely on merit and qualifications, ensuring a fair and competitive selection process.

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