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Remote Customer Service

Norman, OK · Remote

$16/hr

Remote Customer Service Representative Location: Noble, Oklahoma (Training will be onsite in Noble ... services, or general office duties. * Must be able to type 40 wpm, navigate on computers, and ...

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How much do evening remote customer services jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for evening remote customer services in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Evening Remote Customer Service Representative, and why are they important?

To excel as an Evening Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and reliable internet connectivity is typically required. Outstanding time management, patience, and the ability to work independently enhance performance in this role. These skills and qualities are crucial for delivering effective support, resolving issues efficiently, and maintaining customer satisfaction during off-peak hours.

What are the unique challenges of working as an evening remote customer service representative, and how can I best prepare for them?

Working evening hours in a remote customer service role often means handling inquiries from customers in different time zones or dealing with issues that arise outside of standard business hours. This can include managing higher volumes of urgent requests or working with customers who may be experiencing frustration due to delays. To succeed, it’s important to develop strong time management skills, maintain clear communication with your team despite asynchronous schedules, and establish a dedicated, distraction-free workspace at home. Additionally, familiarize yourself with escalation procedures for after-hours issues to provide timely and effective support.

What is an evening remote customer service job?

An evening remote customer service job involves assisting customers with inquiries, issues, or support needs during evening hours, all while working from a location outside of a traditional office—usually from home. Employees in these roles typically communicate with customers through phone, email, or chat platforms. Remote evening customer service positions are popular with those who need flexible schedules or want to work non-traditional hours. These jobs require good communication skills, problem-solving abilities, and a reliable internet connection. Many companies provide remote training and support to help employees perform their duties effectively.
More about Evening Remote Customer Services jobs
What cities are hiring for Evening Remote Customer Services jobs? Cities with the most Evening Remote Customer Services job openings:
What states have the most Evening Remote Customer Services jobs? States with the most job openings for Evening Remote Customer Services jobs include:
What job categories do people searching Evening Remote Customer Services jobs look for? The top searched job categories for Evening Remote Customer Services jobs are:
Evening Remote Customer Services jobs near you
Infographic showing various Evening Remote Customer Services job openings in the United States as of July 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Remote Customer Service Representative (Call Center) | Work From Home | Kansas Residents Only

Remote Customer Service Representative (Call Center) | Work From Home | Kansas Residents Only

Berlin-Wheeler, Inc.

Topeka, KS • Remote

$12/hr

Full-time

Medical, Dental, Vision

Re-posted 6 days ago

Job description

Remote Customer Service Representative (Call Center) – Kansas Residents Only

Work From Home | Full-Time | Inbound Call Center | $11hr starting, increases to $12hr after 90 days | Paid Training

Applicants must reside in Kansas.

Make a Difference Without Leaving Home

Looking for a stable, full-time remote position where you can help people every day?

As a Remote Customer Service Representative, you'll assist members across the United States with scheduling transportation to medical appointments. Every call helps someone access essential healthcare services, making this a meaningful role with real impact.

We are seeking dependable, compassionate individuals who enjoy helping others, providing excellent customer service, and working in a structured remote environment.

What You'll Do
  • Answer inbound customer service calls professionally and courteously
  • Schedule, update, and confirm transportation requests for medical appointments
  • Assist members with ride changes, cancellations, and general questions
  • Verify trip information and eligibility using company systems
  • Communicate with transportation providers and healthcare facilities as needed
  • Accurately document customer interactions and trip details
  • Resolve concerns while maintaining a positive customer experience
  • Follow company policies and quality standards
  • Meet performance expectations for attendance, accuracy, and customer service
What We're Looking For

Required Qualifications

  • Must currently reside in Kansas
  • High school diploma or GED
  • Ability to work remotely from a secure and distraction-free home office
  • Strong verbal communication and active listening skills
  • Basic computer skills and ability to navigate multiple applications simultaneously
  • Reliable internet connection
  • Professional and dependable work habits

Preferred Qualifications

  • Customer service experience
  • Call center experience
  • Healthcare, transportation, scheduling, or member services experience
  • Experience handling a high volume of inbound calls
Why Join Our Team?
  • 100% Remote Work from Home
  • Paid Training
  • Supportive Team Environment
  • Purpose-Driven Work That Helps Others
  • Opportunities for Growth and Advancement
  • Consistent Full-Time Schedule
  • Nationwide Impact While Working Locally
  • Health Benefit Options After 30 Days of Full-Time Employment; major medical, minimal essential coverage, dental, vision, and more
Ideal Candidates Enjoy
  • Helping people solve problems
  • Providing excellent customer service
  • Working independently while remaining part of a team
  • Following structured processes and procedures
  • Maintaining professionalism in a fast-paced environment
Job Details

Position: Remote Customer Service Representative

Department: Non-Emergency Medical Transportation (NEMT)

Employment Type: Full-Time

Location: Remote – Kansas Residents Only

Schedule: Day, Evening, and Weekend Availability May Be Required

Apply Today

If you're looking for a remote customer service position where your work directly supports individuals accessing healthcare services nationwide, we'd love to hear from you.

Apply now and join a team that helps keep healthcare moving every day.

Apply