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Remote Switchboard Operator Jobs in Michigan (NOW HIRING)

Remote Switchboard Operator information

See Michigan salary details

$7

$14

$21

How much do remote switchboard operator jobs pay per hour?

As of May 29, 2026, the average hourly pay for remote switchboard operator in Michigan is $14.60, according to ZipRecruiter salary data. Most workers in this role earn between $12.55 and $15.91 per hour, depending on experience, location, and employer.

What is a Remote Switchboard Operator job?

A Remote Switchboard Operator manages incoming and outgoing calls for a company or organization from a remote location. They answer calls, transfer them to the appropriate department or person, take messages, and provide basic information to callers. This role often requires strong communication skills, familiarity with phone systems, and the ability to multitask efficiently. Many operators work from home using specialized software to handle call routing and management.

What are the key skills and qualifications needed to thrive in the Remote Switchboard Operator position, and why are they important?

To thrive as a Remote Switchboard Operator, you need strong communication skills, attention to detail, and the ability to multitask, often supported by prior experience in customer service or call center environments. Familiarity with telephony systems, virtual PBX software, and call routing platforms is commonly required, with some employers preferring candidates knowledgeable in CRM tools. Excellent listening skills, professionalism, and the ability to remain calm under pressure are standout soft skills in this position. These competencies ensure efficient call management, positive interactions, and reliable support for clients and colleagues in a remote setting.

What does a typical day look like for a Remote Switchboard Operator?

A typical day for a Remote Switchboard Operator involves handling incoming calls, accurately routing them to the appropriate departments or individuals, and providing basic information or assistance when needed. You'll often manage multiple calls simultaneously, update call logs, and sometimes assist with scheduling or message delivery. Most of the work is performed independently using cloud-based telephony and communication systems, but you may also coordinate closely with other remote team members or on-site staff. The role requires staying organized and maintaining a high level of professionalism throughout each interaction. Over time, excellent performers may progress into supervisory or training roles within virtual communication or customer support teams.
What are popular job titles related to Remote Switchboard Operator jobs in Michigan? For Remote Switchboard Operator jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Remote Switchboard Operator jobs in Michigan look for? The top searched job categories for Remote Switchboard Operator jobs in Michigan are:
What cities in Michigan are hiring for Remote Switchboard Operator jobs? Cities in Michigan with the most Remote Switchboard Operator job openings:
Infographic showing various Remote Switchboard Operator job openings in Michigan as of May 2026, with employment types broken down into 74% Full Time, and 26% Part Time. Highlights an 100% Remote job distribution, with an average salary of $30,367 per year, or $14.6 per hour.
RCAP Operator

$65K - $74K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago


Job description

Description
RCAP Operator
Location: On the Road - Michigan
Schedule: Monday - Thursday, 34 hours per week
Employment Type: Year-Round Full-Time
Pay: $65,000 - 74,000 / per year
Summary: Provide technical assistance to operators of water and/or wastewater systems related to process improvement, compliance assistance, or optimization.
Why Work for GLCAP?
When you work for Great Lakes Community Action Partnership (GLCAP), you are part of a non-profit organization that helps individuals, families, and communities thrive. We are driven by integrity, collaboration, accountability, respect, and adaptability-the values that fuel our passion for making a difference in the lives of the people we serve. If you are looking for meaningful work where you make an impact every day, you will find it here at GLCAP.
Benefits and Perks:
  • Work-Life Balance: 34-hour full-time workweek with three-day weekends
  • Health Coverage: Medical, dental, and vision insurance available from day one
  • Health Savings: Health Savings and Flexible Savings Accounts with employer contributions
  • Retirement: 403(b) plan with 4% employer match plus a 3% employer contribution
  • Paid Time Off: Up to 6 weeks of combined vacation, personal, and sick leave accrued per year
  • Paid Holidays: 12 observed holidays per year
  • Income Protection: Life insurance and long-term disability insurance
  • Employee Support: Employee Assistance Program and wellness incentives
  • Professional Development: Education assistance and training opportunities

Education:
Required certification/licensing as a water and/or wastewater operator in Wisconsin, or ability to gain licensing in that state through reciprocity within one year; Prefer bachelor's degree in water operations, chemistry, environmental engineering, or resource management.
Experience:
Five years of experience in water or wastewater operations. System management experience preferred. Three to five years' experience working with word processing, spreadsheet, internet, and database software.
Duties and Responsibilities:
  • Maintain up-to-date knowledge on the latest developments in federal and state regulations, new technologies and trends relating to water and wastewater.
  • Provide technical assistance to operators and other local government officials related to management and finance, operation and maintenance, and capacity development.
  • Develop plans to assist water/wastewater systems with achieving and maintaining compliance with regulations, including routine maintenance, sampling and reporting, water audits, cross connection control and backflow prevention and other relevant plans.
  • Conduct on-site visits with operators; conduct needs assessments; complete the enrollment process; and prepare and provide progress reports and updates regarding the status of projects.
  • Maintain necessary communication with potential and existing funding sources.
  • Serve as a department contact for other staff and trainer/mentor for new staff in the area of water/wastewater operations.
  • Serve as a contract operator for small systems as needed and as directed by supervisor.
  • Assist the State and Regional RCAP Coordinators with program development which may include participating in the development of funding strategies, initiating contacts, identifying opportunities, coordinating, writing, developing and submitting small proposals, and working as a team member on large proposals.
  • Research, analyze and publish comments on the impact of proposed regulations and policies; participate on policy-setting or advisory groups; analyze rural development issues and needs; develop policy, technical papers, articles, and manuals for RCAP and other publications; develop training curricula.
  • Conduct outreach and networking for the RCAP program by forming, coordinating, and/or participating in rural development networks and associations, forming and maintaining links between agencies and/or other networks, and marketing department programs.

As a condition of employment, the following are additional requirements:
  • Initial and periodic Motor Vehicle Records checks, maintain a valid driver's license, and maintain a safe driving record.
  • Must have insured, dependable transportation available for daily use.
  • Must submit to initial and/or periodic state and/or federal criminal checks.
  • Must submit to initial and periodic drug and alcohol testing.
  • Ability to be reached by cellular phone during business hours and after hours.
  • Adequate internet bandwidth to handle online meetings and training.
  • Be available for travel, including overnight and sometimes out of state.

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