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Pbx Operator Switchboard Operator Jobs in California

The PBX Operator is responsible for answering and directing calls to and from and within the ... Previous switchboard experience desired or heavy phone experience 4. Proficient with Microsoft ...

PBX Operator

Anaheim, CA · On-site

$23/hr

Overview The PBX Operator is responsible for answering and directing calls to and from and within ... Previous switchboard experience desired or heavy phone experience 4. Proficient with Microsoft ...

PBX Operator

Anaheim, CA · On-site

$23/hr

Overview The PBX Operator is responsible for answering and directing calls to and from and within ... Previous switchboard experience desired or heavy phone experience 4. Proficient with Microsoft ...

PBX Operator

Anaheim, CA · On-site

$23 - $26.41/hr

The PBX Operator is responsible for answering and directing calls to and from and within the ... Previous switchboard experience desired or heavy phone experience 4. Proficient with Microsoft ...

Overview The PBX Operator is responsible for answering and directing calls to and from and within ... Previous switchboard experience desired or heavy phone experience4. Proficient with Microsoft ...

Overview The PBX Operator is responsible for answering and directing calls to and from and within ... Previous switchboard experience desired or heavy phone experience4. Proficient with Microsoft ...

PBX Operator is required to answer incoming phone calls and direct them to the right person or ... This position requires a thorough knowledge of the hospital switchboard, a complete knowledge of ...

PBX Operator is required to answer incoming phone calls and direct them to the right person or ... This position requires a thorough knowledge of the hospital switchboard, a complete knowledge of ...

PBX Operator is required to answer incoming phone calls and direct them to the right person or ... This position requires a thorough knowledge of the hospital switchboard, a complete knowledge of ...

PBX Operator 8470 #11734

Oroville, CA · On-site

$21.42 - $27.73/hr

Previous switchboard experience preferred * Pleasant telephone voice and manner required * Ability ... Job Summary The PBX Operator is responsible for the operation of the switchboard: answering ...

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Pbx Operator Switchboard Operator information

What is a PBX operator switchboard operator?

PBX Operators, also known as Switchboard Operators, are professionals responsible for managing and directing incoming and outgoing telephone calls within an organization. They operate a telephone switchboard or a Private Branch Exchange (PBX) system to connect callers to the appropriate department or individual. Additionally, they may provide information, take messages, and handle emergency calls, ensuring efficient communication within the company. Their role is essential for maintaining seamless internal and external communication and often includes administrative tasks.

What is the difference between Pbx Operator Switchboard Operator vs Receptionist?

AspectPbx Operator Switchboard OperatorReceptionist
Primary RoleManages phone systems, routes calls, and operates switchboardsGreets visitors, answers calls, and performs administrative tasks
Work EnvironmentOffice settings, call centers, corporate environmentsFront desk, office reception areas
Required SkillsCommunication, multitasking, familiarity with phone systemsCommunication, customer service, organizational skills

The main difference between a Pbx Operator Switchboard Operator and a Receptionist lies in their primary responsibilities. Pbx Operators focus on managing phone systems and call routing, while Receptionists handle visitor interactions and general administrative duties. Both roles require strong communication skills and are commonly found in office environments, but their specific functions differ significantly.

What are some common challenges faced by PBX operator switchboard operators, and how can they be managed effectively?

PBX/Switchboard Operators often handle a high volume of calls, which requires maintaining composure and professionalism under pressure. Managing multiple lines simultaneously and accurately transferring calls can be challenging, especially during peak hours. Effective communication skills, familiarity with the phone system, and strong multitasking abilities are essential for success. Employers typically provide training on the specific switchboard systems used, and operators are supported by team leads or supervisors to ensure smooth call flow and customer satisfaction.

What are the key skills and qualifications needed to thrive as a PBX operator switchboard operator?

To thrive as a PBX/Switchboard Operator, you need excellent verbal communication, strong organizational skills, and a high school diploma or equivalent. Familiarity with PBX phone systems, call routing software, and office productivity tools is typically required. Outstanding customer service abilities, patience, and the capacity to multitask make someone stand out in this role. These skills are crucial to ensure efficient call management, positive caller experiences, and seamless communication within the organization.
What are popular job titles related to Pbx Operator Switchboard Operator jobs in California? For Pbx Operator Switchboard Operator jobs in California, the most frequently searched job titles are:
What job categories do people searching Pbx Operator Switchboard Operator jobs in California look for? The top searched job categories for Pbx Operator Switchboard Operator jobs in California are:
What cities in California are hiring for Pbx Operator Switchboard Operator jobs? Cities in California with the most Pbx Operator Switchboard Operator job openings:
Infographic showing various Pbx Operator Switchboard Operator job openings in California as of August 2026, with employment types broken down into 6% As Needed, 62% Full Time, 19% Part Time, and 13% Contract. Highlights an 100% In-person job distribution.

$23 - $26.41/hr

Full-time

Re-posted 8 days ago


AHMC Healthcare rating

7.1

Company rating: 7.1 out of 10

Based on 14 frontline employees who took The Breakroom Quiz


Job description

The PBX Operator is responsible for answering and directing calls to and from and within the Medical Center. The PBX Operator is also responsible for monitoring of alarms and activating of the appropriate response to emergencies.


The PBX Operator is responsible for answering and directing calls to and from and within the Medical Center. The PBX Operator is also responsible for monitoring of alarms and activating of the appropriate response to emergencies.


1. Strong verbal and written communication skills
2. Ability to work under pressure
3. Previous switchboard experience desired or heavy phone experience
4. Proficient with Microsoft Office (Word, Excel, Outlook, etc.)
5. Bilingual desirable



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About AHMC Healthcare

Sourced by ZipRecruiter

Caring for you and your loved ones is our top priority. We encourage our patients to be involved in the care process, and to communicate with our staff about their experience. From our admitting staff, to nurses, patient experience managers, and administration - we're here because we care. Physicians and facility staff are dedicated to achieving the highest level of clinical excellence. AHMC Healthcare hospitals have advanced diagnostics tools such as the MRI GE Signa HDxt1.5TMR system and the Toshiba Aquilon 128-slice CT scanner. Anaheim Regional Medical Center's Heart Center has the second largest volume of open heart surgeries in Orange County. Members of our Nursing staff have been recognized at the Hospital Heroes Awards and the SeniorServ Senior Care Hero Awards. Whichever AHMC Healthcare hospital you choose, you will be choosing a facility dedicated to delivering quality service and care.

Company size

5,001 - 10,000 Employees

Headquarters location

Alhambra, CA, US

Year founded

2004

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