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Pbx Operator Switchboard Operator Jobs in California

Oroville Hospital

PBX Operator 8470 #14016

Oroville, CA · On-site

$22.17 - $27.73/hr

Previous switchboard experience preferred * Pleasant telephone voice and manner required * Ability ... Job Summary The PBX Operator is responsible for the operation of the switchboard: answering ...

Everline Resort & Spa

PBX Operator

CA · On-site

$25/hr

The PBX Operator is responsible for providing exceptional telephone and communication services to resort guests, visitors, and colleagues while serving as an important point of contact for the ...

CoralTree Hospitality

PBX Operator

Olympic Valley, CA · On-site

$25/hr

The PBX Operator is responsible for providing exceptional telephone and communication services to resort guests, visitors, and colleagues while serving as an important point of contact for the ...

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Pbx Operator Switchboard Operator information

What is a PBX operator switchboard operator?

PBX Operators, also known as Switchboard Operators, are professionals responsible for managing and directing incoming and outgoing telephone calls within an organization. They operate a telephone switchboard or a Private Branch Exchange (PBX) system to connect callers to the appropriate department or individual. Additionally, they may provide information, take messages, and handle emergency calls, ensuring efficient communication within the company. Their role is essential for maintaining seamless internal and external communication and often includes administrative tasks.

What are the key skills and qualifications needed to thrive as a PBX operator switchboard operator?

To thrive as a PBX/Switchboard Operator, you need excellent verbal communication, strong organizational skills, and a high school diploma or equivalent. Familiarity with PBX phone systems, call routing software, and office productivity tools is typically required. Outstanding customer service abilities, patience, and the capacity to multitask make someone stand out in this role. These skills are crucial to ensure efficient call management, positive caller experiences, and seamless communication within the organization.

What are some common challenges faced by PBX operator switchboard operators, and how can they be managed effectively?

PBX/Switchboard Operators often handle a high volume of calls, which requires maintaining composure and professionalism under pressure. Managing multiple lines simultaneously and accurately transferring calls can be challenging, especially during peak hours. Effective communication skills, familiarity with the phone system, and strong multitasking abilities are essential for success. Employers typically provide training on the specific switchboard systems used, and operators are supported by team leads or supervisors to ensure smooth call flow and customer satisfaction.

What is the difference between Pbx Operator Switchboard Operator vs Receptionist?

AspectPbx Operator Switchboard OperatorReceptionist
Primary RoleManages phone systems, routes calls, and operates switchboardsGreets visitors, answers calls, and performs administrative tasks
Work EnvironmentOffice settings, call centers, corporate environmentsFront desk, office reception areas
Required SkillsCommunication, multitasking, familiarity with phone systemsCommunication, customer service, organizational skills

The main difference between a Pbx Operator Switchboard Operator and a Receptionist lies in their primary responsibilities. Pbx Operators focus on managing phone systems and call routing, while Receptionists handle visitor interactions and general administrative duties. Both roles require strong communication skills and are commonly found in office environments, but their specific functions differ significantly.

Is being a Pbx Operator Switchboard Operator a stressful job?

Being a Pbx Operator Switchboard Operator can be stressful during busy periods when handling multiple calls and urgent requests. The role requires strong communication skills, attention to detail, and the ability to manage high call volumes efficiently. However, the level of stress varies depending on the work environment and workload management.

What are popular job titles related to Pbx Operator Switchboard Operator jobs in California?

For Pbx Operator Switchboard Operator jobs in California, the most frequently searched job titles are:

What job categories do people searching Pbx Operator Switchboard Operator jobs in California look for?

The top searched job categories for Pbx Operator Switchboard Operator jobs in California are:

What cities in California are hiring for Pbx Operator Switchboard Operator jobs?

Cities in California with the most Pbx Operator Switchboard Operator job openings:

Pbx Operator Switchboard Operator jobs near you
Infographic showing various Pbx Operator Switchboard Operator job openings in California as of September 2026, with employment types broken down into 32% Full Time, 66% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution.

PBX Operator 8470 #14016

Oroville Hospital

Oroville, CA • On-site

$22.17 - $27.73/hr

Per diem

Posted 6 days ago

Oroville Hospital rating

6.1

Company rating: 6.1 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

846th of 1,066 rated hospitals

Job description

Job #: 14016
Job Category: Patient Access
Job Type: Per Diem
Shift Type: Variable
Facility:
Department: Communications
Pay Range: $22.17/hr. - $27.73/hr.
Open Date: 09.02.26
Close Date:
Qualifications:
High Shool Diploma of Graduation or equivalent required.
Job Details:
Start Date:
Open Until Filled.
Qualifications:
  • High School graduate or equivalent
  • Ability to hear well and speak clearly
  • Previous switchboard experience preferred
  • Pleasant telephone voice and manner required
  • Ability to assess situations and to route calls to appropriate department
  • Ability to work efficiently without direct supervision
  • Ability to maintain composure when faced with difficult situations
  • Manual dexterity needed to manipulate keys on switchboard
Duties &
Responsibilities:
Job Summary
The PBX Operator is responsible for the operation of the switchboard: answering incoming calls and routing to proper department.
Duties
  • Places outgoing calls for employee which requires operator assistance, records such calls, answers questions regarding patient condition according to established procedure
  • Informs telephone company of equipment malfunction
  • Answers "code phone" and pages appropriate information
  • Keeps track of petty cash transactions and balancing of cash drawer
  • Answers questions, direct visitors to patient rooms, etc.
  • Responsible for remaining aware of disaster plan and procedure to follow in the event of a drill or an actual disaster occurs
  • May enter data on records
  • May clear files at designated intervals under the direction of a supervisor
  • Assist in personnel training
  • Performs other duties as assigned
Other Info:
Lifting requirements: Sedentary- generally lifting not more than 10 lbs. maximum and occasionally lifting and/or carrying such articles as ledgers, files and small items.
Job Posted:
09/02/2026

What Oroville Hospital employees say

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About Oroville Hospital

Sourced by ZipRecruiter

Oroville Hospital, located in Oroville, CA, US, is a prominent healthcare institution that has been providing medical services since its foundation in 1962. The hospital operates in the healthcare industry, offering a broad range of services including surgical care, maternity services, emergency care, and specialized treatments, among others. The organization differentiates itself as a non-profit community-focused healthcare provider. Built upon core values of integrity, compassion, collaboration, and excellence, Oroville Hospital aims to provide the highest quality healthcare to the residents of Butte County and the surrounding communities. The mission of Oroville Hospital is to ensure the best patient care by employing highly skilled professionals and offering advanced treatments using modern medical equipment. The organization's notable achievements include obtaining the Joint Commission's Gold Seal of Approval for Hospital Accreditation, demonstrating commitment to providing safe and effective patient care.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Oroville, CA, US

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