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Pbx Operator Switchboard Operator Jobs in Myrtle Beach, SC

The Breakers Resort

PBX Operator

Myrtle Beach, SC · On-site

$13/hr

Overview As a PBX Operator, you will be responsible for answering incoming calls, logging calls to maintenance, housekeeping, and other departments, handling check-ins and guest concerns, and other ...

All JobsPbx Operator Switchboard Operator JobsPbx Operator Switchboard Operator Jobs in Myrtle Beach, SC

Pbx Operator Switchboard Operator information

See Myrtle Beach, SC salary details

$8

$15

$22

How much do pbx operator switchboard operator jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for pbx operator switchboard operator in Myrtle Beach, SC is $15.07, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $16.44 per hour, depending on experience, location, and employer.

What is a PBX operator switchboard operator?

PBX Operators, also known as Switchboard Operators, are professionals responsible for managing and directing incoming and outgoing telephone calls within an organization. They operate a telephone switchboard or a Private Branch Exchange (PBX) system to connect callers to the appropriate department or individual. Additionally, they may provide information, take messages, and handle emergency calls, ensuring efficient communication within the company. Their role is essential for maintaining seamless internal and external communication and often includes administrative tasks.

What are the key skills and qualifications needed to thrive as a PBX operator switchboard operator?

To thrive as a PBX/Switchboard Operator, you need excellent verbal communication, strong organizational skills, and a high school diploma or equivalent. Familiarity with PBX phone systems, call routing software, and office productivity tools is typically required. Outstanding customer service abilities, patience, and the capacity to multitask make someone stand out in this role. These skills are crucial to ensure efficient call management, positive caller experiences, and seamless communication within the organization.

What are some common challenges faced by PBX operator switchboard operators, and how can they be managed effectively?

PBX/Switchboard Operators often handle a high volume of calls, which requires maintaining composure and professionalism under pressure. Managing multiple lines simultaneously and accurately transferring calls can be challenging, especially during peak hours. Effective communication skills, familiarity with the phone system, and strong multitasking abilities are essential for success. Employers typically provide training on the specific switchboard systems used, and operators are supported by team leads or supervisors to ensure smooth call flow and customer satisfaction.

What is the difference between Pbx Operator Switchboard Operator vs Receptionist?

AspectPbx Operator Switchboard OperatorReceptionist
Primary RoleManages phone systems, routes calls, and operates switchboardsGreets visitors, answers calls, and performs administrative tasks
Work EnvironmentOffice settings, call centers, corporate environmentsFront desk, office reception areas
Required SkillsCommunication, multitasking, familiarity with phone systemsCommunication, customer service, organizational skills

The main difference between a Pbx Operator Switchboard Operator and a Receptionist lies in their primary responsibilities. Pbx Operators focus on managing phone systems and call routing, while Receptionists handle visitor interactions and general administrative duties. Both roles require strong communication skills and are commonly found in office environments, but their specific functions differ significantly.

Is being a Pbx Operator Switchboard Operator a stressful job?

Being a Pbx Operator Switchboard Operator can be stressful during busy periods when handling multiple calls and urgent requests. The role requires strong communication skills, attention to detail, and the ability to manage high call volumes efficiently. However, the level of stress varies depending on the work environment and workload management.
Pbx Operator Switchboard Operator jobs near you
Infographic showing various Pbx Operator Switchboard Operator job openings in Myrtle Beach, SC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $31,356 per year, or $15.1 per hour.

PBX Operator

The Breakers Resort

Myrtle Beach, SC • On-site

$13/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 hours ago

Job description

Overview
As a PBX Operator, you will be responsible for answering incoming calls, logging calls to maintenance, housekeeping, and other departments, handling check-ins and guest concerns, and other related duties.
Responsibilities
PBX Operator responsibilities include, but are not limited to:
  • Answer incoming phone calls and redirect to the appropriate department
  • Accurately log all calls and ensure that all guest requests are met - calls include maintenance, housekeeping, reservations, loss prevention, and more
  • Follow-up with guests in a timely manner
  • Relay any guest complaints to the appropriate department or the manager on duty
  • Assist other departments as needed
  • Greet and interact with guests in a genuine, friendly, and professional manner
  • Assist with responsibilities and duties in the absence or heavy volume in other front office areas
  • Other duties as assigned

Qualifications
What are we looking for?
  • Due to the cyclical nature of the hospitality business, team members may be required to work varying schedules to reflect the business needs of the resort, including weekends and holidays
  • Strong attention and care to details
  • Passion for providing exceptional service to guests and team members
  • Proven job reliability, diligence, dedication, and attention to detail
  • Teamwork and collaboration
  • Must be able to communicate clearly and professionally with guests, coworkers and supervisors

What can you look forward to?
All team members enjoy WEEKLY PAY!
Qualifying team members may enjoy the following benefits:
  • Medical and Dental insurance
  • Supplemental insurance plans (ex. Vision, Life, etc...)
  • Paid Time Off
  • 401(k) retirement plan with company match
  • Bereavement Leave
  • Jury Duty Pay
  • Employee Assistance Program
  • David L. Brittain Scholarship Program
  • Tuition Reimbursement
  • Resort Accommodations Discount
  • And more!

Why choose Brittain?
WE ARE MORE THAN JUST A WORKPLACE...
We love what we do! Joining our team means being a part of a flourishing, culturally diverse, and dynamic group of people focused on creating lasting memories. This is a place where friendships blossom and careers soar. As a company, we continue to grow and we hope you will grow with us.
As leaders in the hospitality and tourism industry, our company is rooted in a strong, caring culture steeped in rich history and respect. Whether you're looking for your first job or your next career opportunity, we offer a wide variety of rewarding roles where your contributions truly matter. You will find your work rewarding as YOU make the difference to each of our guests. Start your journey today and turn a job into a career with Brittain Resorts & Hotels!
Complete your application for one of our immediate openings, and sign up to receive notifications about featured job opportunities here: www.brittainresorts.com/careers-email-sign-up
Connect with us! @brittainresorts | TikTok | Facebook | Instagram | LinkedIn
We are an Equal Opportunity Employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. We participate in E-Verify.

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