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Long Distance Telephone Operator Jobs (NOW HIRING)

Hyatt

Telephone Operator - PBX

Stowe, VT · On-site

$20/hr

We are looking for a Telephone Operator to join our team!At The Lodge at Spruce Peak, our PBX ... Refined verbal communication skillsAbility to sit for long periods of timeMust be able to work a ...

Hyatt

Telephone Operator - PBX

Stowe, VT · On-site

$20/hr

We are looking for a Telephone Operator to join our team!At The Lodge at Spruce Peak, our PBX ... Refined verbal communication skillsAbility to sit for long periods of timeMust be able to work a ...

Hyatt

PBX - Telephone Operator

Park City, UT

The PBX Telephone Operator must work well handling a high volume of calls. The PBX Telephone ... Ability to sit for long periods of time * Must be able to work a flexible schedule, including ...

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Long Distance Telephone Operator information

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How much do long distance telephone operator jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for long distance telephone operator in the United States is $17.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.47 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Long Distance Telephone Operator, and why are they important?

To thrive as a Long Distance Telephone Operator, you need excellent verbal communication, listening skills, and a high school diploma or equivalent. Familiarity with telephone switchboards, call routing systems, and operator consoles is typically required. Strong attention to detail, patience, and customer service orientation help operators handle calls efficiently and courteously. These skills ensure accurate call connections, effective problem-solving, and positive customer experiences.

What are some common challenges faced by long distance telephone operators and how are they addressed?

Long distance telephone operators often encounter challenges such as handling high call volumes during peak hours, managing calls across different time zones, and addressing technical issues like poor line quality or dropped connections. To address these challenges, operators typically rely on established protocols, effective communication skills, and close collaboration with technical support teams. Additionally, ongoing training and access to up-to-date technology help operators maintain service quality and quickly resolve any issues that arise.

What are Long Distance Telephone Operators?

Long Distance Telephone Operators are professionals who assist callers in making telephone calls to locations outside their local calling area, often across regions or countries. They help connect calls, provide information about rates, and sometimes assist with billing or technical issues. Historically, these operators played a crucial role before digital and automated dialing systems became prevalent. Today, their role has diminished significantly due to advancements in telecommunications, but they were once essential for connecting people over long distances.

What is the difference between Long Distance Telephone Operator vs Local Telephone Operator?

AspectLong Distance Telephone OperatorLocal Telephone Operator
CredentialsTypically requires basic telecommunication training, sometimes certifications in customer serviceSimilar credentials, often the same training applies
Work EnvironmentCall centers, telecommunication companies handling long-distance callsLocal service providers, customer service centers for local calls
Employer & IndustryTelecom companies, customer service centersLocal telecom providers, utility companies
Common Search/ComparisonOften compared based on call handling scope and technical skillsCompared based on local call management and customer interaction

Long Distance Telephone Operators and Local Telephone Operators share similar roles in telecommunication customer service, often requiring comparable skills and certifications. The main difference lies in their scope of work: long-distance operators handle calls across regions or countries, while local operators focus on within-area calls. Both roles are vital in the telecom industry and often overlap in training and work environment.

More about Long Distance Telephone Operator jobs
What job categories do people searching Long Distance Telephone Operator jobs look for? The top searched job categories for Long Distance Telephone Operator jobs are:
Long Distance Telephone Operator jobs near you
Infographic showing various Long Distance Telephone Operator job openings in the United States as of May 2026, with employment types broken down into 3% As Needed, 38% Full Time, 55% Part Time, 2% Temporary, 1% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $37,148 per year, or $17.9 per hour.
Medical Telephone Operator

Medical Telephone Operator

The US Oncology Network

Antioch, CA

$24.21 - $29.74/hr

Full-time

Posted 8 hours ago

US Oncology rating

7.4

Company rating: 7.4 out of 10

Based on 104 frontline employees who took The Breakroom Quiz

248th of 865 rated healthcare providers

Job description

Overview

HOULRY RATE (DEPENDING ON SKILLS/EXPERIENCE): $24.21 - $29.74

SCOPE: The Medical Telephone Operator is required to uphold the call center’s highest value which is treating our callers with C.A.R.E. Empathy, active listening, and quality customer service are skills which we require all of our operators to have and demonstrate. 


Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

  • The Medical Telephone Operator is the first point of contact for all incoming calls to Epic Care
  • The Operator is expected to communicate professionally with internal and external customers, assisting them with appointment questions and scheduling needs and ensuring accurate and timely interdepartmental call transfers to promote a pleasant and seamless experience
  • In addition, the Operator will use available resources and tools to solve problems in a timely and precise manner
  • Answer telephones, screen and transfer calls to the appropriate recipient in accordance to guided workflows
  • Perform patient scheduling functions as needed
  • Enter current patient information accurately in EPIC
  • Manage patient information flow
  • File and maintain accurate details in the EPIC EMR system
  • Communicate as needed with multiple departments to ensure appropriate workflows are being used
  • Achieve individual performance goals as it relates to department objectives.
  • Perform other duties as assigned

Qualifications

MINIMUM QUALIFICATIONS:

  • High school diploma or equivalent required.
  • 1 year of customer service required. 
  • 1-2 years of experience with EPIC EMR preferred. 

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require sitting for long periods of time, stooping and bending/stretching for files and supplies. Requires occasional lifting of files or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, calculator, telephone, copier and other office equipment. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. Involves high levels of contact with patients and public.

Qualifications:

MINIMUM QUALIFICATIONS:

  • High school diploma or equivalent required.
  • 1 year of customer service required. 
  • 1-2 years of experience with EPIC EMR preferred. 

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require sitting for long periods of time, stooping and bending/stretching for files and supplies. Requires occasional lifting of files or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, calculator, telephone, copier and other office equipment. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. Involves high levels of contact with patients and public.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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