ZipRecruiter

Log In

1

Telephone Operator Jobs in Arizona (NOW HIRING)

Mayo Clinic

Telephone Office Operator

Phoenix, AZ · On-site

$16.25 - $20.25/hr

The Telephone Operator is primarily responsible for processing all incoming calls from Mayo Clinic patients, visitors, clinic staff, administrative staff, support staff, and the general public.

Mayo Clinic

Telephone Office Operator

Phoenix, AZ · On-site

$16.25 - $20.25/hr

Responsibilities The Telephone Operator is primarily responsible for processing all incoming calls from Mayo Clinic patients, visitors, clinic staff, administrative staff, support staff, and the ...

Mayo Clinic

Telephone Office Operator

Phoenix, AZ · On-site

$16.25 - $20/hr

The Telephone Operator is primarily responsible for processing all incoming calls from Mayo Clinic patients, visitors, clinic staff, administrative staff, support staff, and the general public.

Psychic Link

Telephone Psychic Advisors

Phoenix, AZ

$16.25 - $20/hr

800 telephone psychic line is seeking psychic advisors. Work from the comfort of your own place. Good pay rate, yearly raises, no hold times, and bonuses. Must pass test.

MGC Contractors, Inc.

Operator

Phoenix, AZ · On-site

$17.50 - $22.75/hr

Operating hand wheels, levers, and depresses pedals to drive machines and control attachments, such ... telephone. The ability to read printed materials, signs and directions. The stamina to maintain ...

MGC Contractors

Operator

Phoenix, AZ · On-site

$16.75 - $22/hr

Operating hand wheels, levers, and depresses pedals to drive machines and control attachments, such ... telephone. The ability to read printed materials, signs and directions. The stamina to maintain ...

Runbeck Election Services LLC

Inserter Operator

Phoenix, AZ

$15.75 - $17.75/hr

Talk and hear, both in person and by telephone * Read and interpret documents in English such as job tickets, safety rules, operating and maintenance instructions, and procedure manuals * Write ...

Runbeck Election Services, Inc

Inserter Operator

Phoenix, AZ · On-site

$15.75 - $17.75/hr

Talk and hear, both in person and by telephone * Read and interpret documents in English such as job tickets, safety rules, operating and maintenance instructions, and procedure manuals * Write ...

Runbeck Election Services LLC

Inserter Operator

Phoenix, AZ · On-site

$15.75 - $17.75/hr

Talk and hear, both in person and by telephone * Read and interpret documents in English such as job tickets, safety rules, operating and maintenance instructions, and procedure manuals * Write ...

Runbeck Election Services LLC

Sorter Operator

Phoenix, AZ · On-site

$12.75 - $16/hr

Talk and hear, both in person and by telephone * Read and interpret documents in English such as job tickets, safety rules, operating and maintenance instructions, and procedure manuals * Write ...

Runbeck Election Services LLC

Sorter Operator

Phoenix, AZ

$12.75 - $16/hr

Talk and hear, both in person and by telephone * Read and interpret documents in English such as job tickets, safety rules, operating and maintenance instructions, and procedure manuals * Write ...

Runbeck Election Services, Inc

Sorter Operator

Phoenix, AZ · On-site

$12.75 - $16/hr

Talk and hear, both in person and by telephone * Read and interpret documents in English such as job tickets, safety rules, operating and maintenance instructions, and procedure manuals * Write ...

next page

Showing results 1-20

All JobsTelephone Operator JobsTelephone Operator Jobs in Arizona

Telephone Operator information

See Arizona salary details

$8

$16

$23

How much do telephone operator jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for telephone operator in Arizona is $16.64, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $18.12 per hour, depending on experience, location, and employer.

What does a telephone operator do?

A Telephone Operator is responsible for answering, connecting, and transferring telephone calls in organizations such as businesses, hotels, or call centers. They provide information, route calls to the appropriate departments or individuals, and may also handle emergency calls or provide directory assistance. Telephone Operators often use computerized switchboards or telephony systems to manage multiple lines efficiently. Good communication skills, patience, and the ability to handle high call volumes are essential in this role.

What are the key skills and qualifications needed to thrive as a telephone operator, and why are they important?

To thrive as a Telephone Operator, you need excellent verbal communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call routing software, and office communication tools is typically required. Strong customer service orientation, patience, and the ability to remain calm under pressure are important soft skills for this role. These skills and qualities are crucial for ensuring efficient call management and delivering a positive experience to callers.

How does a telephone operator typically handle high call volumes during peak periods?

During peak periods, Telephone Operators often rely on established call-handling procedures and multitasking skills to manage high call volumes efficiently. They may use automated call distribution systems to queue and route calls, prioritize urgent requests, and maintain clear communication with team members to ensure prompt responses. Staying calm under pressure and adhering to scripts or guidelines helps operators provide consistent, courteous service even during busy times. Teamwork and communication with supervisors are also essential to address any technical or customer service challenges that may arise.

What is the difference between Telephone Operator vs Customer Service Representative?

AspectTelephone OperatorCustomer Service Representative
Primary RoleConnect calls, handle switchboard operations, direct calls within organizationsAssist customers, handle inquiries, resolve issues related to products or services
Work EnvironmentSwitchboards, front desks, office settingsCall centers, retail, online support, office environments
Required SkillsCommunication, multitasking, basic technical knowledgeCommunication, problem-solving, product knowledge
Common CertificationsNone typically required, some technical trainingCustomer service certifications often preferred

While both roles involve communication and customer interaction, Telephone Operators primarily manage call connections within organizations, whereas Customer Service Representatives focus on assisting customers with products or services. The roles often overlap in communication skills but differ in scope and environment.

How much did telephone operators make?

Telephone operators typically earned a median annual wage of around $35,000 to $45,000 in recent years. Wages varied based on experience, location, and the complexity of the calls handled, with some operators earning higher salaries in urban areas or with specialized skills.

How to become a telephone operator?

To become a telephone operator, candidates typically need a high school diploma or equivalent and strong communication skills. On-the-job training is common, and familiarity with telephone systems and customer service is beneficial; some positions may require basic computer skills.

What is the role of a telephone operator?

A telephone operator is responsible for connecting calls, assisting callers, and managing communication systems in organizations or telephone exchanges. They often use switchboards or automated systems and require good communication and technical skills to handle inquiries efficiently.

What are the most commonly searched types of Telephone Operator jobs in Arizona?

The most popular types of Telephone Operator jobs in Arizona are:

What are popular job titles related to Telephone Operator jobs in Arizona?

For Telephone Operator jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Telephone Operator jobs in Arizona look for?

The top searched job categories for Telephone Operator jobs in Arizona are:

What cities in Arizona are hiring for Telephone Operator jobs?

Cities in Arizona with the most Telephone Operator job openings:

What are popular job titles related to Telephone Operator jobs in AZ?

For Telephone Operator jobs in AZ, the most frequently searched job titles are:

Telephone Operator jobs near you
Infographic showing various Telephone Operator job openings in Arizona as of August 2026, with employment types broken down into 46% Full Time, 52% Part Time, 1% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $34,618 per year, or $16.6 per hour.

Telephone Operator

Prescott, AZ • On-site

SD Department of Veterans Affairs
See more jobs at SD Department of Veterans Affairsexternal

$36K/yr

Part-time

This job post has expired today. Applications are no longer accepted.

Job description

This position is assigned to the Health Administration Service at the Northern Arizona VA Health Care System (located in Prescott, Arizona). The primary purpose of this position is to provide the services and perform the duties inherent in switchboard operations of the medical facility. The work involves routing the calls to their proper destinations and providing telephone and organizational information to callers. The switchboard operates 0700-1800 five days per week.Qualifications:To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/21/2026.You may qualify based on your experience and/or education as described below:
  • General Experience: Progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled.
  • OR
  • Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have 2 years above high school. (Transcript Required)
  • OR
  • Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond (Transcript Required)

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
Physical Requirements: The work is usually sedentary, but may involve some standing and walking to consult directories and manuals.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.Education:A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.Employment Type: OTHER

Apply