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Telephone Operator Jobs in Arizona (NOW HIRING)

Inserter Operator

Phoenix, AZ ยท On-site

$15.75 - $17.75/hr

Talk and hear, both in person and by telephone * Read and interpret documents in English such as job tickets, safety rules, operating and maintenance instructions, and procedure manuals * Write ...

Inserter Operator

Phoenix, AZ

$15.75 - $17.75/hr

Talk and hear, both in person and by telephone * Read and interpret documents in English such as job tickets, safety rules, operating and maintenance instructions, and procedure manuals * Write ...

Sorter Operator

Phoenix, AZ ยท On-site

$12.75 - $16/hr

Talk and hear, both in person and by telephone * Read and interpret documents in English such as job tickets, safety rules, operating and maintenance instructions, and procedure manuals * Write ...

Inserter Operator

Phoenix, AZ ยท On-site

$15.75 - $17.75/hr

Talk and hear, both in person and by telephone * Read and interpret documents in English such as job tickets, safety rules, operating and maintenance instructions, and procedure manuals * Write ...

Sorter Operator

Phoenix, AZ

$12.75 - $16/hr

Talk and hear, both in person and by telephone * Read and interpret documents in English such as job tickets, safety rules, operating and maintenance instructions, and procedure manuals * Write ...

Sorter Operator

Phoenix, AZ ยท On-site

$12.75 - $16/hr

Talk and hear, both in person and by telephone * Read and interpret documents in English such as job tickets, safety rules, operating and maintenance instructions, and procedure manuals * Write ...

Public Safety/RF Technician

Phoenix, AZ ยท On-site

$26 - $40.25/hr

Mobile Electronics Certified Professional (MECP) or FCC General Radio Telephone Operator's license or equivalent * Basic metal fabrication, welding (MIG, TIG) Job Contributions * Perform new ...

Press Operator

Phoenix, AZ ยท On-site

$15.50 - $20.25/hr

Talk and hear, both in person and by telephone * Read and interpret documents in English such as job tickets, safety rules, operating and maintenance instructions, and procedure manuals * Write ...

Operator - Phoenix

Phoenix, AZ ยท On-site

$16.75 - $22/hr

We are currently looking for Operators to Join our Arizona Division in the Phoenix metro area ... telephone. The ability to read printed materials, signs and directions. The stamina to maintain ...

Bindery Operator

Phoenix, AZ ยท On-site

$16 - $21/hr

Talk and hear, both in person and by telephone * Read and interpret documents in English such as job tickets, safety rules, operating and maintenance instructions, and procedure manuals * Write ...

Showing results 21-40

Telephone Operator information

See Arizona salary details

$8

$16

$23

How much do telephone operator jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for telephone operator in Arizona is $16.64, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $18.12 per hour, depending on experience, location, and employer.

What does a telephone operator do?

A Telephone Operator is responsible for answering, connecting, and transferring telephone calls in organizations such as businesses, hotels, or call centers. They provide information, route calls to the appropriate departments or individuals, and may also handle emergency calls or provide directory assistance. Telephone Operators often use computerized switchboards or telephony systems to manage multiple lines efficiently. Good communication skills, patience, and the ability to handle high call volumes are essential in this role.

What is the difference between Telephone Operator vs Customer Service Representative?

AspectTelephone OperatorCustomer Service Representative
Primary RoleConnect calls, handle switchboard operations, direct calls within organizationsAssist customers, handle inquiries, resolve issues related to products or services
Work EnvironmentSwitchboards, front desks, office settingsCall centers, retail, online support, office environments
Required SkillsCommunication, multitasking, basic technical knowledgeCommunication, problem-solving, product knowledge
Common CertificationsNone typically required, some technical trainingCustomer service certifications often preferred

While both roles involve communication and customer interaction, Telephone Operators primarily manage call connections within organizations, whereas Customer Service Representatives focus on assisting customers with products or services. The roles often overlap in communication skills but differ in scope and environment.

How does a telephone operator typically handle high call volumes during peak periods?

During peak periods, Telephone Operators often rely on established call-handling procedures and multitasking skills to manage high call volumes efficiently. They may use automated call distribution systems to queue and route calls, prioritize urgent requests, and maintain clear communication with team members to ensure prompt responses. Staying calm under pressure and adhering to scripts or guidelines helps operators provide consistent, courteous service even during busy times. Teamwork and communication with supervisors are also essential to address any technical or customer service challenges that may arise.

What are the key skills and qualifications needed to thrive as a telephone operator, and why are they important?

To thrive as a Telephone Operator, you need excellent verbal communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call routing software, and office communication tools is typically required. Strong customer service orientation, patience, and the ability to remain calm under pressure are important soft skills for this role. These skills and qualities are crucial for ensuring efficient call management and delivering a positive experience to callers.
What are the most commonly searched types of Telephone Operator jobs in Arizona? The most popular types of Telephone Operator jobs in Arizona are:
What are popular job titles related to Telephone Operator jobs in Arizona? For Telephone Operator jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Telephone Operator jobs in Arizona look for? The top searched job categories for Telephone Operator jobs in Arizona are:
What cities in Arizona are hiring for Telephone Operator jobs? Cities in Arizona with the most Telephone Operator job openings:
What are popular job titles related to Telephone Operator jobs in AZ? For Telephone Operator jobs in AZ, the most frequently searched job titles are:
Infographic showing various Telephone Operator job openings in Arizona as of August 2026, with employment types broken down into 48% Full Time, 49% Part Time, 2% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $34,618 per year, or $16.6 per hour.

$15.75 - $17.75/hr

Full-time

Re-posted 23 days ago


Job description

Position Level: Non-exempt
Reports To: Shift Supervisor
Position Summary: The Inserter Operator is responsible for setting up, maintaining, and troubleshooting the W+D BB700 machine to produce accurate work on a timely basis. The operator conducts quality checks and performs other tasks whenever needed as they works with one or more machines from time to time depending on workload and date of delivery. As an Inserter Operator, it is essential to produce high-quality, detailed work based on established guidelines and procedures - precision is a must with consistent output.
Essential Job Functions (include but are not limited to):
  • Meet with supervisor daily for schedule, job progress, tasks
  • Read job tickets and properly document both counts of product and times that job was produced into the shop floor data system
  • Machine set up and operation:
  • Set up and fine tuning of pockets to insure minimal drops and stops during operation
  • Inspect working parts and be able to recognize those that need replacement
  • Setup, monitor and maintain inkjet systems when applicable
  • Source correct materials for job according to job ticket
  • Constantly monitor quality of finished product
  • Be responsible for general maintenance and lubrication of machine
  • Assist with housekeeping in the inserting area
  • Follow all required safety procedures such as: PPE's, Ergonomics, Chemical Hazards, etc. Performs job in a manner that protects the health and safety of all employees
  • Maintain production charts and records
  • Train new employees
  • Give direction to machine crew through production and down time
  • Provide leadership as required
  • Provide input to supervisor for evaluations
  • Follows all company policies and procedures
  • Complete and demonstrate a full understanding of ongoing training concepts and applications
  • In addition to the essential functions and responsibilities listed above, all positions are also responsible for:
  • Emulates the Runbeck values in daily interactions with internal and external customers
  • Meet company standards pertaining to quantity and quality of work performed on an ongoing basis, performing all work-related tasks in a manner that is in compliance with all Company policies and procedures.
  • Adhering to Company policies, procedures, and directives regarding standards of workplace behavior in completing job duties and assignments while maintaining regular and timely attendance

Requirements
Education/Skills/Experience:
  • High school diploma or general education degree (GED)
  • Minimum of 2 years working in a production facility, preferably on inserting equipment
  • Excellent attention to detail, organizational skills, and meets deadlines
  • Good interpersonal and customer contact skills
  • Good written/verbal communication skills
  • Effectively sets priorities
  • Ability to track and report on opportunities for improvement and success
  • Listening effectively when others are speaking
  • Credible, responsive team-player
  • Ability to perform and retain various skill related tasks, training, and operations
  • 18 years of age (minimum)

Critical Competencies:
  • Customer Service Excellence
  • Accountability
  • Passion for Results
  • Integrity
  • Development
  • Job knowledge
  • Safety
  • Adaptability / Flexibility
  • Quality

Physical requirements:
  • Frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds
  • Frequently stoop, kneel, or bend over
  • Stand for extended periods of time
  • Talk and hear, both in person and by telephone
  • Read and interpret documents in English such as job tickets, safety rules, operating and maintenance instructions, and procedure manuals
  • Write routine reports and correspondence in English
  • Speak in English effectively before groups of workers
  • Add and subtract two-digit numbers and to multiply and divide with 10's and 100's
  • Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Interpret a variety of instructions furnished in written, oral, diagram, or schedule form
  • Willingness to train in other departments
  • During election cycles, this position may be required to work up to 12-hour shifts and up to 7 days a week

Work Environment:
  • Primarily indoors, controlled temperature environment
  • While performing in this environment the employee may be exposed to fumes or airborne particles, moving mechanical parts and vibration
  • Ability to work in a plant work environment with a variation of noise levels to include high to moderate noise due to hand tools, machinery, heavy equipment, forklift, crane, hoist, pallet jack, alarms, and general conversations
  • This position will be working with office equipment such as computer, printer, scanner, copy/fax machine, and telephone
  • Ability to work at a consistent pace
  • Ability to work in a team environment and communicate in a professional manner
  • Sustains housekeeping standards in accordance with appearance guidelines

Safety Requirements:
  • Immediately report incidents involving injury, illness, property, or equipment damage
  • Comply with all company and customer OSHA, safety policies, procedures, rules, and best practices
  • Report any unsafe task, operation, or safety hazards immediately
  • Participate in ongoing safety meetings and training
  • Be constantly aware of personal safety and that of coworkers
  • Ability to use and operate hand tools, power tools, and other equipment required for work safely and effectively

Training to be completed:
  • Comprehensive understanding of the vision, goals, and objectives of the business
  • All relevant Company Business System software
  • Company Learning Management System software
  • Successfully complete continuing education required to maintain knowledge of systems and programs

Certificates/Licenses:
  • Must be able to pass all applicable background checks