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Telephone Operator Jobs in Arizona (NOW HIRING)

Equipment Operator II

Mesa, AZ · On-site

$64K - $88K/yr

An Equipment Operator II is a journey-level classification responsible for the safe, efficient ... telephone, fiber, and electrical lines. In addition, an employee in this class must follow policies ...

Concrete Pump Operator

Phoenix, AZ

$21.75 - $28.75/hr

Read operating schedules or instructions or receive verbal orders, to determine amounts to be ... Proper use of grammar, punctuation, and spelling; basic mathematics; legal and proper telephone ...

Equipment Operator II

Mesa, AZ · On-site

$64K - $88K/yr

An Equipment Operator II is a journey-level classification responsible for the safe, efficient ... telephone, fiber, and electrical lines. In addition, an employee in this class must follow policies ...

Laser Screed Operator

Phoenix, AZ

$17 - $21.50/hr

This position is responsible for operating specialized equipment to accurately place, level, and ... Proper use of grammar, punctuation, and spelling; basic mathematics; legal and proper telephone ...

Multi-Skilled Operator: The Multi-Skilled Operator's primary responsibility is to complete all ... Supports internal networks, IT infrastructure, computers, electronics, and telephone systems.

Showing results 41-60

Telephone Operator information

See Arizona salary details

$8

$16

$23

How much do telephone operator jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for telephone operator in Arizona is $16.64, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $18.12 per hour, depending on experience, location, and employer.

What does a telephone operator do?

A Telephone Operator is responsible for answering, connecting, and transferring telephone calls in organizations such as businesses, hotels, or call centers. They provide information, route calls to the appropriate departments or individuals, and may also handle emergency calls or provide directory assistance. Telephone Operators often use computerized switchboards or telephony systems to manage multiple lines efficiently. Good communication skills, patience, and the ability to handle high call volumes are essential in this role.

What is the difference between Telephone Operator vs Customer Service Representative?

AspectTelephone OperatorCustomer Service Representative
Primary RoleConnect calls, handle switchboard operations, direct calls within organizationsAssist customers, handle inquiries, resolve issues related to products or services
Work EnvironmentSwitchboards, front desks, office settingsCall centers, retail, online support, office environments
Required SkillsCommunication, multitasking, basic technical knowledgeCommunication, problem-solving, product knowledge
Common CertificationsNone typically required, some technical trainingCustomer service certifications often preferred

While both roles involve communication and customer interaction, Telephone Operators primarily manage call connections within organizations, whereas Customer Service Representatives focus on assisting customers with products or services. The roles often overlap in communication skills but differ in scope and environment.

How does a telephone operator typically handle high call volumes during peak periods?

During peak periods, Telephone Operators often rely on established call-handling procedures and multitasking skills to manage high call volumes efficiently. They may use automated call distribution systems to queue and route calls, prioritize urgent requests, and maintain clear communication with team members to ensure prompt responses. Staying calm under pressure and adhering to scripts or guidelines helps operators provide consistent, courteous service even during busy times. Teamwork and communication with supervisors are also essential to address any technical or customer service challenges that may arise.

What are the key skills and qualifications needed to thrive as a telephone operator, and why are they important?

To thrive as a Telephone Operator, you need excellent verbal communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call routing software, and office communication tools is typically required. Strong customer service orientation, patience, and the ability to remain calm under pressure are important soft skills for this role. These skills and qualities are crucial for ensuring efficient call management and delivering a positive experience to callers.
What are the most commonly searched types of Telephone Operator jobs in Arizona? The most popular types of Telephone Operator jobs in Arizona are:
What are popular job titles related to Telephone Operator jobs in Arizona? For Telephone Operator jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Telephone Operator jobs in Arizona look for? The top searched job categories for Telephone Operator jobs in Arizona are:
What cities in Arizona are hiring for Telephone Operator jobs? Cities in Arizona with the most Telephone Operator job openings:
What are popular job titles related to Telephone Operator jobs in AZ? For Telephone Operator jobs in AZ, the most frequently searched job titles are:
Infographic showing various Telephone Operator job openings in Arizona as of August 2026, with employment types broken down into 48% Full Time, 49% Part Time, 2% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $34,618 per year, or $16.6 per hour.

Equipment Operator II

City of Mesa

Mesa, AZ • On-site

$64K - $88K/yr

Other

Posted 16 days ago


City Of Mesa rating

8.4

Company rating: 8.4 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

244th of 842 rated public administrative organizations


Job description

Description/Duties The current vacancies are in the Transportation Department, and Energy Resources Department. This recruitment will also be used to establish a Citywide list which may be used to fill future vacancies in other departments or assignments. An Equipment Operator II is a journey-level classification responsible for the safe, efficient operation and care of moderately complex heavy construction equipment.

Incumbents perform tasks involved in one of the following: the construction, maintenance, and repair of the City's gas utility systems; the maintenance, repair, alteration, and construction of facilities, fixtures, and equipment at City parks, basins, golf courses, athletic/sports fields, and other recreational areas; maintenance and repair of City streets, concrete sidewalks, curbs, gutters, storm drainage systems, parkways, and rights-of-way; or the construction, maintenance, and repair of the City's water and wastewater utility systems. Incumbents operate various equipment requiring considerable skill and coordination to manipulate such as a trencher, 18-ton hydraulic crane, mainline paint striper, vactor truck, asphalt paver, ready mix truck, skid steer (with milling attachment), conveyor truck, back of the slurry truck (pugmill operation), combination high-velocity jetter/vactor truck, or other related equipment which may be listed in the Equipment Operator I classification such as backhoe with multiple bucket sizes and dump truck. Allocation to this class establishes the operation of moderately complex heavy equipment as the primary function of the position.

However, when not operating equipment, an employee in this class is expected to take the initiative in assisting in the manual and technical aspects of the construction, maintenance, and repair activities. These assignments involve public contact, working near traffic and underground utility lines, exposure to hazardous chemicals, confined space entry, and heavy physical exertion under all weather conditions. An employee in this class must exercise caution when working in close proximity to underground natural gas, water, sewer, telephone, fiber, and electrical lines.

In addition, an employee in this class must follow policies and procedures to safely dig trenches and holes that will expose the crew members to minimal risk of cave in. An employee in this class is required to use appropriate safety equipment and follow safety procedures in performing assignments. Employees have responsibility for the safety of coworkers while equipment operation is being performed.

This class is subject to frequent emergency call-out and incumbents must be willing to work scheduled stand-by and overtime on nights, weekends, and holidays as required. This class is responsible for performing related duties as required. Please refer to the link below for the full job description and additional information regarding assignments, preferred qualifications, and essential functions.

Qualifications & Requirements Employee Values: All employees of the City of Mesa are expected to uphold and exhibit the City's shared employee values of Knowledge, Respect, and Integrity. Minimum Qualifications Required. Any combination of training, education, and experience equivalent to graduation from high school or GED.

Three years of full-time employment operating heavy vehicles and/or construction equipment. Energy Resources Assignment: One year of full-time employment with the City of Mesa as a Field Worker II within the Energy Resources Department may be substituted for three years of full-time employment operating heavy vehicles and/or construction equipment. Special Requirements.

Energy Resources Assignment: Must possess a valid Arizona Class A Commercial Driver's License (CDL) with no air brake restrictions by hire or promotion date. Must obtain qualification as a gas system operator in accordance with 49 Code of Federal Regulations (CFR) Part 192 within one year of hire or promotion date. Parks, Recreation and Community Facilities (PRCF) Assignment: Must possess a valid Arizona Class A CDL by hire or promotion date.

Must meet the qualifications to wear a tight-fitting respirator by passing a medical evaluation in accordance with CFR 1910.134 by hire or promotion date and must maintain certification. Transportation Assignments: Must possess a valid Arizona Class A CDL with tanker endorsement by hire or promotion date. Must meet the qualifications to wear a tight-fitting respirator by passing a medical evaluation in accordance with CFR 1910.134 by hire or promotion date and must maintain certification (Mainline Paint Striper Assignment)

Water Resources Assignments: Must possess a valid Arizona Class A CDL with tanker endorsement and no air brake restrictions by application date. Wastewater Collections Assignment: Must possess a Grade I (or higher) Wastewater Collections Operator certification from the Arizona Department of Environmental Quality (ADEQ) or equivalent certification from another state through reciprocity with Arizona by application date. Certification through reciprocity must be obtained within three months of hire or promotion date.

Water Distribution Assignment: Must possess a Grade I (or higher) Water Distribution System Operator certification from the ADEQ or equivalent certification from another state through reciprocity with Arizona by application date. Certification through reciprocity must be obtained within three months of hire or promotion date. Substance Abuse Testing (All Assignments).

This class is subject to Department of Transportation (DOT) Federal Motor Carrier Safety Administration (FMCSA) drug and alcohol testing as outlined in 49 CFR Part 382. Energy Resources Assignment: This class is subject to DOT drug and alcohol testing as outlined in 49 CFR Part 199 for the Pipeline and Hazardous Materials Safety Administration (PHMSA). Link to Job Description http://apps.mesaaz.gov/JobDescriptions/Documents/JobDescriptions/cs4306.pdf


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