ZipRecruiter

Log In

1

Telephone Operator Jobs (NOW HIRING)

McLaren Flint

Telephone Operator-Receptionist

Flint, MI

$15.75 - $19.75/hr

Telephone Operator Receptionist Department: Communications Shift: Variable Daily Work Times: Variable Scheduled Biweekly Hours: 0 Position Summary: Responsible for operating the main hospital ...

Catholic Health

Telephone Operator-PD

Port Jefferson, NY · On-site

$22/hr

  • Medical

  • Retirement

Responsibilities The Telephone Operator acts as primary public contact in performance of computerized telephone operator duties. Responsibilities: * Employee aids in the orientation and training of ...

Catholic Health

Telephone Operator-PD

Port Jefferson, NY · On-site

$22/hr

  • Medical

  • Retirement

Job Details The Telephone Operator acts as primary public contact in performance of computerized telephone operator duties. Responsibilities: * Employee aids in the orientation and training of new ...

NY United Health Services

Telephone Operator

Binghamton, NY · On-site

$17.05 - $22.17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Overview United Health Services (UHS) is seeking a courteous and dependable Telephone Operator to manage incoming and outgoing calls, provide information, and connect patients, families, and ...

Grand Hyatt Vail

PBX - Telephone Operator

Vail, CO · On-site

$17.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The PBX Telephone Operator must work well handling a high volume of calls. The PBX Telephone Operator should be comfortable and able to answer questions relating to the hotel. The pay rate for this ...

McLaren

Telephone Operator-Receptionist

Flint, MI · On-site

$15.75 - $19.75/hr

Telephone Operator Receptionist Department: Communications Shift: Variable Daily Work Times: Variable Scheduled Biweekly Hours: 0 Position Summary: Responsible for operating the main hospital ...

Marriott International

Telephone Operator

Chicago, IL · On-site

$26.76/hr

Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls.

Hyatt

PBX - Telephone Operator

Vail, CO

$17.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The PBX Telephone Operator should be comfortable and able to answer questions relating to the hotel. The pay rate for this position starts at $17.50/hour. Actual pay will be commensurate with ...

Boyd Gaming

Telephone Operator

Vinton, LA

$15.25 - $19.25/hr

Work as team player in an environment that was founded on Qualifications One (1) year of experience in telephone switchboard, multi-line phone system, and/or customer service preferred bilingual a ...

Hyatt Hotels Corporation

PBX - Telephone Operator

Vail, CO · On-site

$17.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The PBX Telephone Operator should be comfortable and able to answer questions relating to the hotel. The pay rate for this position starts at $17.50/hour. Actual pay will be commensurate with ...

previous page

Showing results 41-60

All JobsTechnology JobsTelecommunications JobsTelecommunications Professional JobsTelephone Operator Jobs

Telephone Operator information

See salary details

$9

$17

$25

How much do telephone operator jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for telephone operator in the United States is $17.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.47 per hour, depending on experience, location, and employer.

What does a telephone operator do?

A Telephone Operator is responsible for answering, connecting, and transferring telephone calls in organizations such as businesses, hotels, or call centers. They provide information, route calls to the appropriate departments or individuals, and may also handle emergency calls or provide directory assistance. Telephone Operators often use computerized switchboards or telephony systems to manage multiple lines efficiently. Good communication skills, patience, and the ability to handle high call volumes are essential in this role.

What are the key skills and qualifications needed to thrive as a telephone operator, and why are they important?

To thrive as a Telephone Operator, you need excellent verbal communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call routing software, and office communication tools is typically required. Strong customer service orientation, patience, and the ability to remain calm under pressure are important soft skills for this role. These skills and qualities are crucial for ensuring efficient call management and delivering a positive experience to callers.

How does a telephone operator typically handle high call volumes during peak periods?

During peak periods, Telephone Operators often rely on established call-handling procedures and multitasking skills to manage high call volumes efficiently. They may use automated call distribution systems to queue and route calls, prioritize urgent requests, and maintain clear communication with team members to ensure prompt responses. Staying calm under pressure and adhering to scripts or guidelines helps operators provide consistent, courteous service even during busy times. Teamwork and communication with supervisors are also essential to address any technical or customer service challenges that may arise.

What is the difference between Telephone Operator vs Customer Service Representative?

AspectTelephone OperatorCustomer Service Representative
Primary RoleConnect calls, handle switchboard operations, direct calls within organizationsAssist customers, handle inquiries, resolve issues related to products or services
Work EnvironmentSwitchboards, front desks, office settingsCall centers, retail, online support, office environments
Required SkillsCommunication, multitasking, basic technical knowledgeCommunication, problem-solving, product knowledge
Common CertificationsNone typically required, some technical trainingCustomer service certifications often preferred

While both roles involve communication and customer interaction, Telephone Operators primarily manage call connections within organizations, whereas Customer Service Representatives focus on assisting customers with products or services. The roles often overlap in communication skills but differ in scope and environment.

How much did telephone operators make?

Telephone operators typically earned a median annual wage of around $35,000 to $45,000 in recent years. Wages varied based on experience, location, and the complexity of the calls handled, with some operators earning higher salaries in urban areas or with specialized skills.

How to become a telephone operator?

To become a telephone operator, candidates typically need a high school diploma or equivalent and strong communication skills. On-the-job training is common, and familiarity with telephone systems and customer service is beneficial; some positions may require basic computer skills.

What is the role of a telephone operator?

A telephone operator is responsible for connecting calls, assisting callers, and managing communication systems in organizations or telephone exchanges. They often use switchboards or automated systems and require good communication and technical skills to handle inquiries efficiently.
More about Telephone Operator jobs

What cities are hiring for Telephone Operator jobs?

Cities with the most Telephone Operator job openings:

What are the most commonly searched types of Telephone Operator jobs?

The most popular types of Telephone Operator jobs are:

What states have the most Telephone Operator jobs?

States with the most job openings for Telephone Operator jobs include:

What job categories do people searching Telephone Operator jobs look for?

The top searched job categories for Telephone Operator jobs are:

What are popular job titles related to Telephone Operator jobs?

For Telephone Operator jobs, the most frequently searched job titles are:

Telephone Operator jobs near you
Infographic showing various Telephone Operator job openings in the United States as of August 2026, with employment types broken down into 39% Full Time, 59% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $37,148 per year, or $17.9 per hour.

Telephone Operator-Receptionist

McLaren Flint

Flint, MI

$15.75 - $19.75/hr

Per diem

Re-posted 7 days ago

McLaren Health Care rating

6.7

Company rating: 6.7 out of 10

Based on 221 frontline employees who took The Breakroom Quiz

531st of 889 rated healthcare providers

Job description

Job Title: Telephone Operator Receptionist 
Department: Communications 
Shift: Variable
Daily Work Times: Variable
Scheduled Biweekly Hours: 0
 
Position Summary:
Responsible for operating the main hospital switchboard equipment; handling incoming and outgoing calls; interfacing with all hospital departments, physicians, nursing units, patients, and others; operating the public address and overhead paging systems, using the computer terminal; receiving the public at the information desk.
 
Required:
  • High School Diploma or equivalent
  • Ability to operate related telephone equipment
  • 3 months experience utilizing Windows based functionality and programs
  • Ability to enunciate and communicate effectively in a courteous, controlled, and tactful manner under various levels of stress.
  • Ability to maintain confidentiality
 
Equal Opportunity Employer of Minorities/Females/Disabled/Veterans 
We are committed to encouraging and sustaining a work environment free of unlawful harassment, discrimination, and/or retaliation.  We are an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's race, color, age, religion, sex/pregnancy (including pregnancy/childbirth or pregnancy/childbirth-related conditions), sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other status prohibited by applicable laws.  We also make good faith efforts to recruit, hire, and promote qualified women, minorities, individuals with disabilities, and veterans.
 
Additional Information
  • Schedule: Per Diem
  • Requisition ID: 26004148
  • Daily Work Times: Variable
  • Hours Per Pay Period: 0
  • On Call: No
  • Weekends: Yes

What McLaren Health Care employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply