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Telephone Operator Jobs (NOW HIRING)

Telephone Operator Job Pay Rate: $17.00/hr. The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests ...

The PBX Telephone Operator must work well handling a high volume of calls. The PBX Telephone Operator should be comfortable and able to answer questions relating to the hotel. This Candidate may also ...

New

Answer internal and external telephone calls with company standard greetings in a friendly and courteous manner, direct calls through the hotel switchboard. Input wake-up calls and messages, retrieve ...

Telephone Operator-PD

Roslyn, NY · On-site

$21 - $24.15/hr

Job Details Telephone Operator Responsibilities: * Answer a high volume of phone calls. * Scheduling new patient consults. * Other clerical duties as assigned. Telephone Operator Requirements: * High ...

Telephone Operator-PD

Roslyn, NY · On-site

$21 - $24.15/hr

Job Details Telephone Operator Responsibilities: * Answer a high volume of phone calls. * Scheduling new patient consults. * Other clerical duties as assigned. Telephone Operator Requirements: * High ...

Telephone Operator

Vinton, LA · On-site

$15.25 - $19.25/hr

Telephone Operator Provide accurate yet friendly service to the guests, potential guest and internal team members using the communication network. Knowledge of all reports and telecom equipment.

Responsibilities Telephone Operator Responsibilities: * Answer a high volume of phone calls. * Scheduling new patient consults. * Other clerical duties as assigned. Telephone Operator Requirements:

Telephone Operator

Altoona, PA · On-site

$16 - $20/hr

May train new operators. * May be required to do system data entry on request. * Provide service to ... Use required phrasing at all times when answering telephone calls. * Provide dialing instructions ...

The PBX Telephone Operator must work well handling a high volume of calls. The PBX Telephone Operator should be comfortable and able to answer questions relating to the hotel. Why Work at Hyatt?

TELEPHONE OPERATOR

Laredo, TX

$12.50 - $15.75/hr

The Telephone Operator is responsible for answering the main switch board for all incoming calls into the hospital. Benefit Highlights * Challenging and rewarding work environment * Competitive ...

Telephone Operator

Chicago, IL · On-site

$26.76/hr

Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls.

Telephone Operator

Vinton, LA · On-site

$15.25 - $19.25/hr

Qualifications • One (1) year of experience in telephone switchboard, multi-line phone system, and/or customer service preferred bilingual a plus. • Must be able to sit for entire shift. • ...

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Telephone Operator information

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$9

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How much do telephone operator jobs pay per hour?

As of May 29, 2026, the average hourly pay for telephone operator in the United States is $17.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.47 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Telephone Operator, and why are they important?

To thrive as a Telephone Operator, you need excellent verbal communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call routing software, and office communication tools is typically required. Strong customer service orientation, patience, and the ability to remain calm under pressure are important soft skills for this role. These skills and qualities are crucial for ensuring efficient call management and delivering a positive experience to callers.

How does a Telephone Operator typically handle high call volumes during peak periods?

During peak periods, Telephone Operators often rely on established call-handling procedures and multitasking skills to manage high call volumes efficiently. They may use automated call distribution systems to queue and route calls, prioritize urgent requests, and maintain clear communication with team members to ensure prompt responses. Staying calm under pressure and adhering to scripts or guidelines helps operators provide consistent, courteous service even during busy times. Teamwork and communication with supervisors are also essential to address any technical or customer service challenges that may arise.

What does a Telephone Operator do?

A Telephone Operator is responsible for answering, connecting, and transferring telephone calls in organizations such as businesses, hotels, or call centers. They provide information, route calls to the appropriate departments or individuals, and may also handle emergency calls or provide directory assistance. Telephone Operators often use computerized switchboards or telephony systems to manage multiple lines efficiently. Good communication skills, patience, and the ability to handle high call volumes are essential in this role.

What is the difference between Telephone Operator vs Customer Service Representative?

AspectTelephone OperatorCustomer Service Representative
Primary RoleConnect calls, handle switchboard operations, direct calls within organizationsAssist customers, handle inquiries, resolve issues related to products or services
Work EnvironmentSwitchboards, front desks, office settingsCall centers, retail, online support, office environments
Required SkillsCommunication, multitasking, basic technical knowledgeCommunication, problem-solving, product knowledge
Common CertificationsNone typically required, some technical trainingCustomer service certifications often preferred

While both roles involve communication and customer interaction, Telephone Operators primarily manage call connections within organizations, whereas Customer Service Representatives focus on assisting customers with products or services. The roles often overlap in communication skills but differ in scope and environment.

More about Telephone Operator jobs
What cities are hiring for Telephone Operator jobs? Cities with the most Telephone Operator job openings:
What are the most commonly searched types of Telephone Operator jobs? The most popular types of Telephone Operator jobs are:
What states have the most Telephone Operator jobs? States with the most job openings for Telephone Operator jobs include:
What job categories do people searching Telephone Operator jobs look for? The top searched job categories for Telephone Operator jobs are:
What are popular job titles related to Telephone Operator jobs? For Telephone Operator jobs, the most frequently searched job titles are:
Infographic showing various Telephone Operator job openings in the United States as of May 2026, with employment types broken down into 43% Full Time, 55% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $37,148 per year, or $17.9 per hour.

$19 - $23.75/hr

Other

PTO

Posted 12 days ago


Job description

Benefits:

Paid time off

Benefits/Perks

Competitive Compensation

Great Work Environment

Job Summary

We are seeking a Telephone Operator to join our team! As a telephone Operator, you will answer all incoming calls, answer questions, and direct calls to the appropriate people and places. You will also verify information over the phone, update documentation as needed, and keep notes on important calls. The ideal candidate can maintain a positive, helpful attitude even while handling multiple calls, has excellent customer service skills, and is comfortable on the phone.

Responsibilities

Answering incoming phone calls, answering questions, and transferring calls to the appropriate places

Juggle multiple callers and phone lines while maintaining a positive attitude

Keep notes on important callers and information

Take messages, as needed

Qualifications

Excellent customer service skills

Strong organizational skills

Familiarity with computer phone systems helpful