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Telephone Operator Jobs (NOW HIRING)

Personal Telephone Answering Service

telephone

San Jose, CA · On-site

$19 - $23.75/hr

As a telephone Operator, you will answer all incoming calls, answer questions, and direct calls to the appropriate people and places. You will also verify information over the phone, update ...

The US Oncology Network

Telephone Operator

Knoxville, TN · On-site

$13.50 - $16.75/hr

As a Telephone Operator, you will assist patients and other callers by answering question and/or getting them in touch with the necessary person in a timely manner. Here's what might happen on a ...

kiawah

Telephone Operator

Kiawah Island, SC · On-site

$15.75 - $19.75/hr

As a Telephone Operator, you set the first impression for Kiawah Island Golf Resort by answering incoming calls efficiently and with a friendly attitude. Operators always show compassion ...

The US Oncology Network

Telephone Operator

Peoria, IL · On-site

$16 - $25/hr

Overview Illinois CancerCare is seeking a Phone Operator to support our new Canopy triage system ... Requires manual dexterity sufficient to operate a keyboard, calculator, telephone, copier and other ...

The US Oncology Network

Telephone Operator

Norfolk, VA · On-site

$17.10 - $21.05/hr

Primary operators for Incoming Scheduling Calls * Representative of BCC, Ches, HV, Obici, PA ... Requires manual dexterity sufficient to operate a keyboard, calculator, telephone, copier and other ...

The US Oncology Network

Telephone Operator

Norfolk, VA · On-site

$17.10 - $21.05/hr

Primary operators for Incoming Scheduling Calls * Representative of BCC, Ches, HV, Obici, PA ... Requires manual dexterity sufficient to operate a keyboard, calculator, telephone, copier and other ...

Personal Telephone Answering Service

telephone

San Jose, CA · On-site

$19 - $23.75/hr

As a telephone Operator, you will answer all incoming calls, answer questions, and direct calls to the appropriate people and places. You will also verify information over the phone, update ...

Indian Health Service

Telephone Operator

Towaoc, CO · On-site +1

$36K - $44K/yr

Telephone operator role of the health center utilizes communication system console, provides clerical support and acts as a receptionist to the public. Reports to Administrative Officer. A REAL ID ...

Catholic Health

Telephone Operator-PD

Roslyn, NY · On-site

$21 - $24.15/hr

Job Details Telephone Operator Responsibilities: * Answer a high volume of phone calls. * Scheduling new patient consults. * Other clerical duties as assigned. Telephone Operator Requirements: * High ...

Honua Kai Resort

Telephone Operator

Kailua Kona, HI · On-site

$26.35/hr

Answer internal and external telephone calls with company standard greetings in a friendly and courteous manner, direct calls through the hotel switchboard. Input wake-up calls and messages, retrieve ...

Catholic Health

Telephone Operator-PD

Roslyn, NY · On-site

$21 - $24.15/hr

Responsibilities Telephone Operator Responsibilities: * Answer a high volume of phone calls. * Scheduling new patient consults. * Other clerical duties as assigned. Telephone Operator Requirements:

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Telephone Operator information

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$9

$17

$25

How much do telephone operator jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for telephone operator in the United States is $17.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.47 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

A telephone operator typically does not earn $4,000 a week without a degree; most roles in this field pay lower wages. High-paying jobs that can reach this level without a degree often include sales, real estate, or certain skilled trades, but they usually require experience, certifications, or specialized skills. Such earnings are uncommon and often depend on commission, performance, or entrepreneurial efforts.

Do telephone operators exist anymore?

Telephone operators as a traditional role have largely disappeared due to advances in automated switching systems and digital technology. Today, most call routing and customer service functions are handled by automated systems, with some specialized roles remaining in certain industries or for emergency services. The job has become rare and is generally considered obsolete in most regions.

What does a Telephone Operator do?

A Telephone Operator is responsible for answering, connecting, and transferring telephone calls in organizations such as businesses, hotels, or call centers. They provide information, route calls to the appropriate departments or individuals, and may also handle emergency calls or provide directory assistance. Telephone Operators often use computerized switchboards or telephony systems to manage multiple lines efficiently. Good communication skills, patience, and the ability to handle high call volumes are essential in this role.

How much does a telephone operator make?

The average salary for a telephone operator in the United States is around $30,000 to $40,000 per year, depending on experience, location, and the employer. Some roles may offer additional benefits or shift differentials, especially in 24/7 customer service environments.

What is the difference between Telephone Operator vs Customer Service Representative?

AspectTelephone OperatorCustomer Service Representative
Primary RoleConnect calls, handle switchboard operations, direct calls within organizationsAssist customers, handle inquiries, resolve issues related to products or services
Work EnvironmentSwitchboards, front desks, office settingsCall centers, retail, online support, office environments
Required SkillsCommunication, multitasking, basic technical knowledgeCommunication, problem-solving, product knowledge
Common CertificationsNone typically required, some technical trainingCustomer service certifications often preferred

While both roles involve communication and customer interaction, Telephone Operators primarily manage call connections within organizations, whereas Customer Service Representatives focus on assisting customers with products or services. The roles often overlap in communication skills but differ in scope and environment.

What is the work of a telephone operator?

A telephone operator is responsible for connecting calls, assisting callers with information, and managing communication systems. They often use switchboards or computerized systems and require good communication and problem-solving skills. The role may involve working in a call center environment and following specific procedures for call handling.

How does a Telephone Operator typically handle high call volumes during peak periods?

During peak periods, Telephone Operators often rely on established call-handling procedures and multitasking skills to manage high call volumes efficiently. They may use automated call distribution systems to queue and route calls, prioritize urgent requests, and maintain clear communication with team members to ensure prompt responses. Staying calm under pressure and adhering to scripts or guidelines helps operators provide consistent, courteous service even during busy times. Teamwork and communication with supervisors are also essential to address any technical or customer service challenges that may arise.

What are the key skills and qualifications needed to thrive as a Telephone Operator, and why are they important?

To thrive as a Telephone Operator, you need excellent verbal communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call routing software, and office communication tools is typically required. Strong customer service orientation, patience, and the ability to remain calm under pressure are important soft skills for this role. These skills and qualities are crucial for ensuring efficient call management and delivering a positive experience to callers.
More about Telephone Operator jobs
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What are popular job titles related to Telephone Operator jobs? For Telephone Operator jobs, the most frequently searched job titles are:
Telephone Operator jobs near you
Infographic showing various Telephone Operator job openings in the United States as of July 2026, with employment types broken down into 40% Full Time, 58% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $37,148 per year, or $17.9 per hour.

telephone

Personal Telephone Answering Service

San Jose, CA • On-site

$19 - $23.75/hr

Other

PTO

This job post has expired today. Applications are no longer accepted.

Job description

Benefits:

Paid time off

Benefits/Perks

Competitive Compensation

Great Work Environment

Job Summary

We are seeking a Telephone Operator to join our team! As a telephone Operator, you will answer all incoming calls, answer questions, and direct calls to the appropriate people and places. You will also verify information over the phone, update documentation as needed, and keep notes on important calls. The ideal candidate can maintain a positive, helpful attitude even while handling multiple calls, has excellent customer service skills, and is comfortable on the phone.

Responsibilities

Answering incoming phone calls, answering questions, and transferring calls to the appropriate places

Juggle multiple callers and phone lines while maintaining a positive attitude

Keep notes on important callers and information

Take messages, as needed

Qualifications

Excellent customer service skills

Strong organizational skills

Familiarity with computer phone systems helpful

Apply