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Telephone Operator Jobs in Minnesota (NOW HIRING)

The US Oncology Network

Telephone Operator

Saint Paul, MN · On-site

$19.50 - $25/hr

Performs operator functions including triaging calls; connecting and transferring calls; setting up conference calls; instructing users on telephone procedures; and reporting telephone and equipment ...

Choicehotels

Telephone/PBX Operator

Bloomington, MN · On-site

$20.32/hr

The position of the Telephone/PBX Operator requires an ability to provide superior guest service in a fast-paced, upscale environment. Hourly Wage: $20.32 Benefits we provide: * Employee discounts on ...

Choicehotels

Telephone/PBX Operator

Bloomington, MN · On-site

$20.32/hr

The position of the Telephone/PBX Operator requires an ability to provide superior guest service in a fast-paced, upscale environment. Hourly Wage: $20.32 Benefits we provide: * Employee discounts on ...

JCS

Underground Utilities Operator - Telecom

Bemidji, MN

$18 - $25/hr

Carlson, a veteran of the telephone industry with more than 30 years of experience. The company was ... We are hiring Operators to join our seasonal underground telecom construction crews. Positions ...

JCS

Underground Utilities Operator - Telecom

Bemidji, MN · On-site

$21.75 - $27.75/hr

Carlson, a veteran of the telephone industry with more than 30 years of experience. The company was ... We are hiring Operators to join our seasonal underground telecom construction crews. Positions ...

Trelleborg

Mill Operator

Delano, MN

$18 - $21.50/hr

Trelleborg Medical Solutions is seeking a Mill Operator to join their team. The primary role is ... and by telephone; use hands repetitively to finger, handle, feel or operate standard office ...

Trelleborg

Mill Operator

Delano, MN · On-site

$18 - $21.50/hr

Trelleborg Medical Solutions is seeking a Mill Operator to join their team. The primary role is ... and by telephone; use hands repetitively to finger, handle, feel or operate standard office ...

Mission Health

Switchboard Operator

New Hope, MN · On-site

$16 - $20/hr

Major Job functions of the Switchboard Operator include operating main telephone systems including answering calls on a 15-line phone system; transferring calls to appropriate personnel; overhead ...

University of Minnesota

PSECC Operator

Minneapolis, MN · On-site

$23.17 - $30.67/hr

Public Safety Emergency Communications Center (PSECC) Operators are responsible for monitoring ... Receives calls for security escorts via telephone or electronic means, accurately and efficiently ...

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All JobsTelephone Operator JobsTelephone Operator Jobs in Minnesota

Telephone Operator information

See Minnesota salary details

$8

$17

$24

How much do telephone operator jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for telephone operator in Minnesota is $17.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $19.09 per hour, depending on experience, location, and employer.

What does a telephone operator do?

A Telephone Operator is responsible for answering, connecting, and transferring telephone calls in organizations such as businesses, hotels, or call centers. They provide information, route calls to the appropriate departments or individuals, and may also handle emergency calls or provide directory assistance. Telephone Operators often use computerized switchboards or telephony systems to manage multiple lines efficiently. Good communication skills, patience, and the ability to handle high call volumes are essential in this role.

What is the difference between Telephone Operator vs Customer Service Representative?

AspectTelephone OperatorCustomer Service Representative
Primary RoleConnect calls, handle switchboard operations, direct calls within organizationsAssist customers, handle inquiries, resolve issues related to products or services
Work EnvironmentSwitchboards, front desks, office settingsCall centers, retail, online support, office environments
Required SkillsCommunication, multitasking, basic technical knowledgeCommunication, problem-solving, product knowledge
Common CertificationsNone typically required, some technical trainingCustomer service certifications often preferred

While both roles involve communication and customer interaction, Telephone Operators primarily manage call connections within organizations, whereas Customer Service Representatives focus on assisting customers with products or services. The roles often overlap in communication skills but differ in scope and environment.

How does a telephone operator typically handle high call volumes during peak periods?

During peak periods, Telephone Operators often rely on established call-handling procedures and multitasking skills to manage high call volumes efficiently. They may use automated call distribution systems to queue and route calls, prioritize urgent requests, and maintain clear communication with team members to ensure prompt responses. Staying calm under pressure and adhering to scripts or guidelines helps operators provide consistent, courteous service even during busy times. Teamwork and communication with supervisors are also essential to address any technical or customer service challenges that may arise.

What are the key skills and qualifications needed to thrive as a telephone operator, and why are they important?

To thrive as a Telephone Operator, you need excellent verbal communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call routing software, and office communication tools is typically required. Strong customer service orientation, patience, and the ability to remain calm under pressure are important soft skills for this role. These skills and qualities are crucial for ensuring efficient call management and delivering a positive experience to callers.
What are the most commonly searched types of Telephone Operator jobs in Minnesota? The most popular types of Telephone Operator jobs in Minnesota are:
What are popular job titles related to Telephone Operator jobs in Minnesota? For Telephone Operator jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Telephone Operator jobs in Minnesota look for? The top searched job categories for Telephone Operator jobs in Minnesota are:
What cities in Minnesota are hiring for Telephone Operator jobs? Cities in Minnesota with the most Telephone Operator job openings:
What are popular job titles related to Telephone Operator jobs in MN? For Telephone Operator jobs in MN, the most frequently searched job titles are:
Telephone Operator jobs near you
Infographic showing various Telephone Operator job openings in Minnesota as of August 2026, with employment types broken down into 47% Full Time, 50% Part Time, 2% Contract, and 1% Nights. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $36,383 per year, or $17.5 per hour.

Telephone Operator

The US Oncology Network

Saint Paul, MN • On-site

$19.50 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

US Oncology rating

7.1

Company rating: 7.1 out of 10

Based on 109 frontline employees who took The Breakroom Quiz

378th of 887 rated healthcare providers

Job description

Overview

Are you ready to take the next step in your professional journey? At Minnesota Oncology, we believe that our people are our greatest asset, and we are committed to fostering a diverse and inclusive workplace where everyone can thrive. We are constantly on the lookout for talented individuals who are passionate, driven, and eager to make a difference.

Come join this dynamic team who is passionate about providing exceptional care to our patients.

Why Work for Us?

We offer a competitive benefits package that includes - 

  • Medical
  • Dental
  • Vision
  • Life Insurance
  • Generous Paid Time Off (PTO)
  • Company-paid Short-term and Long-term Disability Coverage
  • 401k plan with company contribution
  • Wellness program that rewards you practicing a healthy lifestyle
  • Tuition Reimbursement
  • Employee Assistance Program and Discount Program to some of your favorite retailers 
  • Free Parking
  • Career Growth and Development
  • Supportive Team and Resources

Responsibilities

SCOPE:

Under direct supervision, is responsible for providing a full range of telephone switchboard duties, including triaging calls and relaying messages. Assists with clerical duties as required. Serves as a liaison between patients and medical staff. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.

  • Courteously and efficiently answers all incoming calls and connects callers with the correct extension.

  • Takes and relays messages in an accurate and timely manner.

  • Responds to emergency and urgent calls from patients in a timely manner. Directs callers immediately to clinical staff as necessary.

  • Performs operator functions including triaging calls; connecting and transferring calls; setting up conference calls; instructing users on telephone procedures; and reporting telephone and equipment malfunctions to the appropriate party.

  • Provides a pleasant and helpful phone contact for callers.

  • Responsible for opening and closing the switchboard.

  • Responsible for the in-house paging system.

  • Performs clerical duties as assigned to maintain workflow in the department.

SALARY LEVEL:

$19.50-$25.00/hour


Qualifications
  • High school diploma or equivalent required.
  • Position is entry level and requires 0-3 years’ experience, preferably in a medical office setting.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require sitting for long periods of time, stooping and bending/stretching for files and supplies. Requires occasional lifting of files or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, calculator, telephone, copier and other office equipment. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. Involves high levels of contact with patients and public.

The US Oncology Network is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. 

Qualifications:
  • High school diploma or equivalent required.
  • Position is entry level and requires 0-3 years’ experience, preferably in a medical office setting.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require sitting for long periods of time, stooping and bending/stretching for files and supplies. Requires occasional lifting of files or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, calculator, telephone, copier and other office equipment. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. Involves high levels of contact with patients and public.

The US Oncology Network is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. 

Education:UNAVAILABLEEmployment Type: FULL_TIME

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