ZipRecruiter

Log In

1

Hospital Switchboard Operator Jobs in Minnesota (NOW HIRING)

HealthPartners

Switchboard Operator

Saint Louis Park, MN

$16.25 - $20.50/hr

Methodist Hospital is looking to hire a Switchboard Operator to join our switchboard team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients ...

HealthPartners

Switchboard Operator

Saint Louis Park, MN · On-site

$16.25 - $20.50/hr

Methodist Hospital is looking to hire a Switchboard Operator to join our switchboard team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients ...

HealthPartners

MN · On-site

$20.13 - $30.19/hr

Methodist Hospital is looking to hire a Switchboard Operator to join our switchboard team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients ...

Riverwood Healthcare Center

Admitting Clerk

Aitkin, MN · On-site

$19.07 - $22.17/hr

This position is responsible for operating the hospital switchboard, handling patient registration and data collection, verifying insurance, assigning rooms, and ensuring seamless communication ...

next page

Showing results 1-20

All JobsHospital Switchboard Operator JobsHospital Switchboard Operator Jobs in Minnesota

Hospital Switchboard Operator information

See Minnesota salary details

$8

$16

$24

How much do hospital switchboard operator jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for hospital switchboard operator in Minnesota is $16.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $17.88 per hour, depending on experience, location, and employer.

What is a hospital switchboard operator?

Hospital switchboard operators are professionals who manage incoming and outgoing telephone calls within a hospital. They are responsible for connecting calls to the appropriate departments or personnel, paging staff, handling emergency codes, and providing information to callers. Operators play a crucial role in ensuring efficient communication, especially during emergencies, and often serve as the first point of contact for patients, families, and medical staff. Their work helps maintain smooth operations and can be vital in urgent situations.

Is it hard to be a hospital switchboard operator?

Hospital switchboard operators need good communication skills, the ability to multitask, and familiarity with phone systems and hospital protocols. The job can be demanding due to the need for quick responses and handling stressful situations, but it generally requires on-the-job training and attention to detail.

What are some common challenges faced by hospital switchboard operators and how can they be managed?

Hospital switchboard operators often handle a high volume of calls, including emergency situations, which requires them to stay calm under pressure and prioritize effectively. They must quickly connect callers to the appropriate departments or personnel while maintaining confidentiality and professionalism. Managing multiple tasks simultaneously and adapting to rapidly changing situations are key, and operators typically receive training and support from their team to help manage these challenges effectively.

What are the key skills and qualifications needed to thrive as a hospital switchboard operator?

To thrive as a Hospital Switchboard Operator, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with telephone switchboard systems, paging software, and basic computer applications is typically required. Excellent customer service, problem-solving abilities, and the capacity to remain calm under pressure are essential soft skills. These skills ensure efficient call management, accurate message delivery, and effective coordination in a hospital’s fast-paced environment.

What is the difference between Hospital Switchboard Operator vs Medical Receptionist?

AspectHospital Switchboard OperatorMedical Receptionist
CredentialsNone mandatory, communication skills preferredHigh school diploma, medical office training often preferred
Work EnvironmentHospital or healthcare facility front deskMedical office, clinic, or hospital reception area
Primary DutiesAnswering calls, routing calls, emergency communicationScheduling appointments, patient check-in, administrative tasks

The Hospital Switchboard Operator primarily manages communication within the hospital, focusing on call routing and emergency communication. In contrast, the Medical Receptionist handles patient interactions, scheduling, and administrative duties. Both roles are essential in healthcare settings but serve different functions related to communication and patient management.

What are popular job titles related to Hospital Switchboard Operator jobs in Minnesota? For Hospital Switchboard Operator jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Hospital Switchboard Operator jobs in Minnesota look for? The top searched job categories for Hospital Switchboard Operator jobs in Minnesota are:
Hospital Switchboard Operator jobs near you
Infographic showing various Hospital Switchboard Operator job openings in Minnesota as of August 2026, with employment types broken down into 74% Full Time, and 26% Part Time. Highlights an 100% In-person job distribution, with an average salary of $34,124 per year, or $16.4 per hour.

Switchboard Operator

HealthPartners

Saint Louis Park, MN

$16.25 - $20.50/hr

Full-time

Medical, Dental, Retirement

Posted 21 days ago

HealthPartners rating

7.5

Company rating: 7.5 out of 10

Based on 134 frontline employees who took The Breakroom Quiz

235th of 887 rated healthcare providers

Job description

Methodist Hospital is looking to hire a Switchboard Operator to join our switchboard team!  Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day. 

Position Summary:
Responsible for providing prompt, courteous and effective response to all calls into Park Nicollet Health Services through the Switchboard. This includes routing calls to appropriate departments, providing patient information, paging on call physicians, code processing, and related communication services. This position will effectively prioritize response to a wide variety of routine, public service and emergency support calls, requiring various problem-solving techniques and judgment.  The Switchboard Operator will respond to emergency alerts and alarms to activate proper response, and provide general assistance to colleagues, patients, visitors, and members. This colleague must be a strong multi-tasker, problem solver, possess critical thinking skills and be detail oriented.

Work Schedule:
FTE 1.0, 40 hours per week, 8am-4:30pm, every other weekend.

Required Qualifications: 

  • Minimum 1 year client facing customer service required. 

  • Highly skilled in multitasking, detail-oriented, and possesses strong critical thinking and problem-solving abilities. Demonstrates excellent customer service skills and maintains emotional composure during emergencies.

PREFERRED QUALIFICATIONS: 

  • Post-secondary education preferred. 

  • Call center or Switchboard experience preferred.

  • Knowledge of Health Care industry; eagerness to take on projects and challenges.

Benefits:

Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more! 

At HealthPartners we believe in the power of good - good deeds and good people working together. As part of our team, you'll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.

We're a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.

At HealthPartners, everyone is welcome, included and valued. We're working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.

Benefits Designed to Support Your Total Health
As a HealthPartners colleague, we're committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.

Join us in our mission to improve the health and well-being of our patients, members, and communities.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.

What HealthPartners employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply