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Telephone Operator Jobs in Virginia (NOW HIRING)

The US Oncology Network

Telephone Operator

Norfolk, VA · On-site

$17.10 - $21.05/hr

Primary operators for Incoming Scheduling Calls * Representative of BCC, Ches, HV, Obici, PA ... Requires manual dexterity sufficient to operate a keyboard, calculator, telephone, copier and other ...

TMPC Inc

Telephone/Switchboard Operator

Hampton, VA

$14.50 - $18.25/hr

Telephone/Switchboard Operator * Location:Hampton, VA, United States of America * Citizenship Required:United States Citizenship * Clearance Type: Background * Telecommute:NO * Shift:1st Shift ...

TMPC Inc

Telephone/Switchboard Operator

Salem, VA · On-site

$14.50 - $18.50/hr

Telephone/Switchboard Operator * Location: Salem VA, United States of America * Citizenship Required: United States Citizenship * Clearance Type: Background * Telecommute: NO * Shift: 1st and 2nd ...

TMPC

Telephone/Switchboard Operator

Hampton, VA · On-site

$14.50 - $18.25/hr

Telephone/Switchboard Operator * Location: Hampton, VA, United States of America * Citizenship Required: United States Citizenship * Clearance Type: Background * Telecommute: NO * Shift: 1st Shift ...

TMPC

Telephone/Switchboard Operator

Salem, VA · On-site

$14.50 - $18.50/hr

Telephone/Switchboard Operator * Location: Salem VA, United States of America * Citizenship Required: United States Citizenship * Clearance Type: Background * Telecommute: NO * Shift: 1st and 2nd ...

TMPC Inc

Telephone/Switchboard Operator

Hampton, VA · On-site

$14.50 - $18.25/hr

Telephone/Switchboard Operator * Location: Hampton, VA, United States of America * Citizenship Required: United States Citizenship * Clearance Type: Background * Telecommute: NO * Shift: 1st Shift ...

TMPC Inc

Telephone/Switchboard Operator

Salem, VA

$14.50 - $18.50/hr

Telephone/Switchboard Operator * Location: Salem VA, United States of America * Citizenship Required:United States Citizenship * Clearance Type: Background * Telecommute:NO * Shift:1st and 2nd Shift ...

The US Oncology Network

Telephone Scheduler

Norfolk, VA

$17.10 - $21.05/hr

Primary operators for Incoming Scheduling Calls * Representative of BCC, Ches, HV, Obici, PA ... Requires manual dexterity sufficient to operate a keyboard, calculator, telephone, copier and other ...

tsa

Assistant Dispatcher

Virginia Beach, VA · On-site

$14.50 - $19.25/hr

Job Summary Assists in serving as liaison between the Telephone Operators and the Truck Drivers ensuring a timely response to all donor requests for pick-ups; collects, prioritizes, logs, schedules ...

tsa

Assistant Dispatcher

Virginia Beach, VA · On-site

$14.50 - $19.25/hr

Job Summary Assists in serving as liaison between the Telephone Operators and the Truck Drivers ensuring a timely response to all donor requests for pick-ups; collects, prioritizes, logs, schedules ...

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All JobsTelephone Operator JobsTelephone Operator Jobs in Virginia

Telephone Operator information

See Virginia salary details

$9

$17

$25

How much do telephone operator jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for telephone operator in Virginia is $17.71, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $19.33 per hour, depending on experience, location, and employer.

What does a telephone operator do?

A Telephone Operator is responsible for answering, connecting, and transferring telephone calls in organizations such as businesses, hotels, or call centers. They provide information, route calls to the appropriate departments or individuals, and may also handle emergency calls or provide directory assistance. Telephone Operators often use computerized switchboards or telephony systems to manage multiple lines efficiently. Good communication skills, patience, and the ability to handle high call volumes are essential in this role.

What is the difference between Telephone Operator vs Customer Service Representative?

AspectTelephone OperatorCustomer Service Representative
Primary RoleConnect calls, handle switchboard operations, direct calls within organizationsAssist customers, handle inquiries, resolve issues related to products or services
Work EnvironmentSwitchboards, front desks, office settingsCall centers, retail, online support, office environments
Required SkillsCommunication, multitasking, basic technical knowledgeCommunication, problem-solving, product knowledge
Common CertificationsNone typically required, some technical trainingCustomer service certifications often preferred

While both roles involve communication and customer interaction, Telephone Operators primarily manage call connections within organizations, whereas Customer Service Representatives focus on assisting customers with products or services. The roles often overlap in communication skills but differ in scope and environment.

How does a telephone operator typically handle high call volumes during peak periods?

During peak periods, Telephone Operators often rely on established call-handling procedures and multitasking skills to manage high call volumes efficiently. They may use automated call distribution systems to queue and route calls, prioritize urgent requests, and maintain clear communication with team members to ensure prompt responses. Staying calm under pressure and adhering to scripts or guidelines helps operators provide consistent, courteous service even during busy times. Teamwork and communication with supervisors are also essential to address any technical or customer service challenges that may arise.

What are the key skills and qualifications needed to thrive as a telephone operator, and why are they important?

To thrive as a Telephone Operator, you need excellent verbal communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call routing software, and office communication tools is typically required. Strong customer service orientation, patience, and the ability to remain calm under pressure are important soft skills for this role. These skills and qualities are crucial for ensuring efficient call management and delivering a positive experience to callers.

What are the most commonly searched types of Telephone Operator jobs in Virginia?

The most popular types of Telephone Operator jobs in Virginia are:

What are popular job titles related to Telephone Operator jobs in Virginia?

For Telephone Operator jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Telephone Operator jobs in Virginia look for?

The top searched job categories for Telephone Operator jobs in Virginia are:

What cities in Virginia are hiring for Telephone Operator jobs?

Cities in Virginia with the most Telephone Operator job openings:

What are popular job titles related to Telephone Operator jobs in VA?

For Telephone Operator jobs in VA, the most frequently searched job titles are:

Telephone Operator jobs near you
Infographic showing various Telephone Operator job openings in Virginia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $36,829 per year, or $17.7 per hour.

Telephone Operator

Medical Temporaries, Inc.

Norfolk, VA

$16 - $17/hr

Full-time

Medical

Posted 8 days ago

Job description

Medical Temporaries, Inc. is currently seeking an experienced
***Telephone Operator***.
  • Minimum of 1 year paid medical clerical experience required.
This is a FULL TIME/TEMP TO HIRE position requiring availability between the hours of 8:30AM-5PM, Monday through Friday, located in Norfolk, VA (23502).

Responsibilities :
A Day in the life of a Telephone Operator :

Provides indirect patient care in the office/clinic setting. Greets and registers patients. Verifies patient demographic and insurance information. Performs Medical Necessity checking on procedures/tests/ordered for patients. Performs clerical duties. Meets the communication needs of the patient/family, office/clinic staff and the medical staff.

Requirements for the Telephone Operator :
  • Required: 1 year paid medical clerical experience
  • Required: Ability to pass Background Check and Drug Screen
  • Required: Excellent written and verbal communication skills
Preferred Qualifications for the Telephone Operator :
  • Preferred: Knowledge of medical terminology
  • Preferred: Strong customer service and able to work in a fast paced environment
Benefits:
  • $16-17 an hour
  • Weekly Pay
  • Direct Deposit Pay
  • Medical Insurance
  • Open communication and ability to contact a staffing specialist seven days a week.
  • Ability to access our consistently updated Job Board for current job opportunities.
We'd love for you to join our team!

Want to learn more about exciting opportunities like this one? VIEW ALL JOBS HERE or go to https://medtemps.jobs.net/jobs .

About Us:
Medical Temporaries is sincere in its efforts to provide quality medical care to the community. We are interested in healthcare workers who have a passion for helping others and are able to provide compassionate care and services to those who need it. We build a bridge to help you reach your career goals. Many of the area's premier medical facilities partner with Medical Temporaries to handle the recruiting and hiring for their facilities. With more than 32 years of experience staffing the medical community, we have the relationships and resources available to get your foot in the door in a timely manner. We work diligently to ensure the job is a good fit for everyone, Your Success is our Success . For more information about our company and current opportunities, you can visit our website at www.medtemps.com.
Medical Temporaries is an Equal Opportunity Employer and a Drug Free Workplace.