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Hospital Switchboard Operator Jobs in Virginia (NOW HIRING)

UVA Health

Switchboard Operator

Manassas, VA

$16 - $21.65/hr

Switchboard Operator Job Code: TE5588 Schedule: 18 hours weekly; Sunday 8a-2p, Monday, Tuesday and ... hospitals, outpatient locations, and provider offices. By combining our team's talent and expertise ...

StoneSprings Hospital Center

Switchboard PBX Operator

Herndon, VA · On-site

$14.25 - $17.10/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Jump-start your career as a(an) Switchboard PBX Operator today with StoneSprings Hospital Center. Job Summary and Qualifications As our Switchboard PBX Operator you will promptly answer all incoming ...

StoneSprings Hospital Center

Switchboard PBX Operator

Ashburn, VA · On-site

$14.25 - $17.10/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Jump-start your career as a(an) Switchboard PBX Operator today with StoneSprings Hospital Center. Job Summary and Qualifications As our Switchboard PBX Operator you will promptly answer all incoming ...

StoneSprings Hospital Center

Switchboard PBX Operator

Fairfax, VA · On-site

$14.25 - $17.10/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Jump-start your career as a(an) Switchboard PBX Operator today with StoneSprings Hospital Center. Job Summary and Qualifications As our Switchboard PBX Operator you will promptly answer all incoming ...

StoneSprings Hospital Center

Switchboard PBX Operator

Reston, VA · On-site

$14.25 - $17.10/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Jump-start your career as a(an) Switchboard PBX Operator today with StoneSprings Hospital Center. Job Summary and Qualifications As our Switchboard PBX Operator you will promptly answer all incoming ...

StoneSprings Hospital Center

Switchboard PBX Operator

Dulles, VA · On-site

$14.25 - $17.10/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Jump-start your career as a(an) Switchboard PBX Operator today with StoneSprings Hospital Center. Job Summary and Qualifications As our Switchboard PBX Operator you will promptly answer all incoming ...

TriCities Hospital

Switchboard PBX Operator

Hopewell, VA · On-site

$13 - $15.60/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Jump-start your career as a(an) Switchboard PBX Operator today with TriCities Hospital. Job Summary and Qualifications As our PBX Operator you will promptly answer all incoming and assist in placing ...

StoneSprings Hospital Center

Switchboard PBX Operator PRN

Ashburn, VA · On-site

$14.25 - $17.10/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Do you have the PRN career opportunities as a(an) Switchboard PBX Operator PRN you want with your ... We have an exciting opportunity for you to join StoneSprings Hospital Center which is part of the ...

StoneSprings Hospital Center

Switchboard PBX Operator PRN

Herndon, VA · On-site

$14.25 - $17.10/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Do you have the PRN career opportunities as a(an) Switchboard PBX Operator PRN you want with your ... We have an exciting opportunity for you to join StoneSprings Hospital Center which is part of the ...

StoneSprings Hospital Center

Switchboard PBX Operator PRN

Fairfax, VA · On-site

$14.25 - $17.10/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Do you have the PRN career opportunities as a(an) Switchboard PBX Operator PRN you want with your ... We have an exciting opportunity for you to join StoneSprings Hospital Center which is part of the ...

StoneSprings Hospital Center

Switchboard PBX Operator PRN

Reston, VA · On-site

$14.25 - $17.10/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Do you have the PRN career opportunities as a(an) Switchboard PBX Operator PRN you want with your ... We have an exciting opportunity for you to join StoneSprings Hospital Center which is part of the ...

StoneSprings Hospital Center

Switchboard PBX Operator PRN

Dulles, VA · On-site

$14.25 - $17.10/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Do you have the PRN career opportunities as a(an) Switchboard PBX Operator PRN you want with your ... We have an exciting opportunity for you to join StoneSprings Hospital Center which is part of the ...

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All JobsHospital Switchboard Operator JobsHospital Switchboard Operator Jobs in Virginia

Hospital Switchboard Operator information

See Virginia salary details

$8

$16

$24

How much do hospital switchboard operator jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for hospital switchboard operator in Virginia is $16.61, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $18.12 per hour, depending on experience, location, and employer.

What is a hospital switchboard operator?

Hospital switchboard operators are professionals who manage incoming and outgoing telephone calls within a hospital. They are responsible for connecting calls to the appropriate departments or personnel, paging staff, handling emergency codes, and providing information to callers. Operators play a crucial role in ensuring efficient communication, especially during emergencies, and often serve as the first point of contact for patients, families, and medical staff. Their work helps maintain smooth operations and can be vital in urgent situations.

Is it hard to be a hospital switchboard operator?

Hospital switchboard operators need good communication skills, the ability to multitask, and familiarity with phone systems and hospital protocols. The job can be demanding due to the need for quick responses and handling stressful situations, but it generally requires on-the-job training and attention to detail.

What are some common challenges faced by hospital switchboard operators and how can they be managed?

Hospital switchboard operators often handle a high volume of calls, including emergency situations, which requires them to stay calm under pressure and prioritize effectively. They must quickly connect callers to the appropriate departments or personnel while maintaining confidentiality and professionalism. Managing multiple tasks simultaneously and adapting to rapidly changing situations are key, and operators typically receive training and support from their team to help manage these challenges effectively.

What are the key skills and qualifications needed to thrive as a hospital switchboard operator?

To thrive as a Hospital Switchboard Operator, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with telephone switchboard systems, paging software, and basic computer applications is typically required. Excellent customer service, problem-solving abilities, and the capacity to remain calm under pressure are essential soft skills. These skills ensure efficient call management, accurate message delivery, and effective coordination in a hospital’s fast-paced environment.

What is the difference between Hospital Switchboard Operator vs Medical Receptionist?

AspectHospital Switchboard OperatorMedical Receptionist
CredentialsNone mandatory, communication skills preferredHigh school diploma, medical office training often preferred
Work EnvironmentHospital or healthcare facility front deskMedical office, clinic, or hospital reception area
Primary DutiesAnswering calls, routing calls, emergency communicationScheduling appointments, patient check-in, administrative tasks

The Hospital Switchboard Operator primarily manages communication within the hospital, focusing on call routing and emergency communication. In contrast, the Medical Receptionist handles patient interactions, scheduling, and administrative duties. Both roles are essential in healthcare settings but serve different functions related to communication and patient management.

What are popular job titles related to Hospital Switchboard Operator jobs in Virginia?

For Hospital Switchboard Operator jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Hospital Switchboard Operator jobs in Virginia look for?

The top searched job categories for Hospital Switchboard Operator jobs in Virginia are:

What cities in Virginia are hiring for Hospital Switchboard Operator jobs?

Cities in Virginia with the most Hospital Switchboard Operator job openings:

Hospital Switchboard Operator jobs near you
Infographic showing various Hospital Switchboard Operator job openings in Virginia as of August 2026, with employment types broken down into 1% Locum Tenens, 2% As Needed, 67% Full Time, 22% Part Time, and 8% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $34,542 per year, or $16.6 per hour.

Switchboard Operator

UVA Health

Manassas, VA

$16 - $21.65/hr

Full-time

Re-posted 21 days ago

UVA Health rating

7.1

Company rating: 7.1 out of 10

Based on 184 frontline employees who took The Breakroom Quiz

380th of 887 rated healthcare providers

Job description

Switchboard OperatorJob Code: TE5588 

Schedule: 18 hours weekly; Sunday 8a-2p, Monday, Tuesday and Friday: 12pm-4pm

 ABOUT US

We are ushering in a new era of healthcare where achieving good health is just the beginning. At UVA Community Health, part of the world-class UVA Health academic health system, we are committed to caring for the whole person by building meaningful connections with our patients in the local setting of UVA Health's community hospitals, outpatient locations, and provider offices. By combining our team's talent and expertise, the breadth of capabilities across the entire UVA Health system, and our dedication to community wellness, we are bringing expert care close to home. As a member of the UVA Community Health team, individuals contribute to patient care decisions, support advanced medical technologies, and experience the satisfaction of making a difference in people's lives every day.
 

JOB TYPE

Classification: Non Exempt

Supervises Positions:

JOB SUMMARY

Operates computerized switchboard console, monitors fire panel, and implements all emergency procedures.

QUALIFICATIONS

Education: High School Diploma or GED required.

Experience: Minimum of 1 year of experience as switchboard operator preferred. Refer to the Life Support Training Policy for additional details.

Licensure: N/A

Additional Skills/Requirements Required: Must be able to communicate effectively with people of diverse backgrounds and all levels of authority. Ability to maintain confidentiality. Must be flexible and able to respond to changing priorities in a fast-paced environment. Manual dexterity necessary to operate computerized switchboard console and keyboard. Ability to work alone during day, evening, and night. Ability to see and read. Must possess a clear, pleasant, and professional telephone voice and manner. Ability to hear and understand phone calls.

Additional Skills/Requirements Preferred: N/A

Competencies

  • Communication: Communicates effectively with people of diverse backgrounds and all levels of authority.
    • Provides communication and updates to patients and guests and ensures their needs are being met, when applicable.
    • Responds quickly and properly to irregular and emergency situations.

The incumbent may be asked to perform additional duties as assigned.

PHYSICAL DEMANDS

Physical Demand Code: Medium to Heavy Physical Demand: The job requires constant standing, frequently walking, and bending/stooping. Proficient communicative, auditory, and visual skills. Attention to detail and ability to write legibly. Ability to lift/push/pull 100 lbs. For any weight over 35 lbs., use Safe Handling Equipment. This job description may not include all assigned duties, responsibilities, or aspects of the job described. It may be amended at any time at the sole discretion of UVA Community Health.

OTHER

  • May require the use of safety equipment, such as HEPA mask, for infection prevention: Yes

  • On call responsibilities as directed: Yes

  • Ability to travel between campus buildings, remote facilities, and out of town as needed: No

The base compensation range for this role is $16.00 - $21.65 hourly.
 

Individual compensation will be determined by the selected candidate's qualifications, previous work experience, and/or education.  Please note that the pay range does not include any applicable incentive compensation programs such as shift differentials, clinical ladders, and other incentives that may be available for those in eligible positions.

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