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Hospital Switchboard Operator Jobs in Virginia (NOW HIRING)

Lifepoint Health

Switchboard Operator

Warrenton, VA · On-site

$15 - $17/hr

More about our team Our collaborative Switchboard team keeps our hospital connected 24/7. Operators are trusted to manage high call volumes, assist patients and visitors, and support staff ...

Lifepoint Health

Switchboard Operator

Warrenton, VA

$15 - $17/hr

More about our team Our collaborative Switchboard team keeps our hospital connected 24/7. Operators are trusted to manage high call volumes, assist patients and visitors, and support staff ...

UVA Health

Switchboard Operator

Manassas, VA · On-site

$16 - $21.65/hr

Switchboard Operator Job Code: TE5588 Schedule: 18 hours weekly; Sunday 8a-2p, Monday, Tuesday and ... hospitals, outpatient locations, and provider offices. By combining our team's talent and expertise ...

Lifepoint Health

Switchboard Operator PRN

Danville, VA · On-site

$14.41 - $17.79/hr

More about our team Our collaborative Switchboard team keeps our hospital connected 24/7. Operators are trusted to manage high call volumes, assist patients and visitors, and support staff ...

Lifepoint Health

Switchboard Operator PRN

Danville, VA · On-site

$14.41 - $17.79/hr

More about our team Our collaborative Switchboard team keeps our hospital connected 24/7. Operators are trusted to manage high call volumes, assist patients and visitors, and support staff ...

Lifepoint Health

Switchboard Operator PRN

Warrenton, VA · On-site

$15 - $17/hr

More about our team Our collaborative Switchboard team keeps our hospital connected 24/7. Operators are trusted to manage high call volumes, assist patients and visitors, and support staff ...

Lifepoint Health

Switchboard Operator PRN

Martinsville, VA · On-site

$14.41 - $17.79/hr

As a Switchboard Operator joining our team, you'll support those that are in our facilities who are ... More about our team Sovah Health is a regional health care delivery system with 2 hospital campuses ...

Lifepoint Health

Switchboard Operator PRN

Martinsville, VA

$14.41 - $17.79/hr

As a Switchboard Operator joining our team, you'll support those that are in our facilities who are ... More about our team Sovah Health is a regional health care delivery system with 2 hospital campuses ...

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All JobsHospital Switchboard Operator JobsHospital Switchboard Operator Jobs in Virginia

Hospital Switchboard Operator information

See Virginia salary details

$8

$16

$24

How much do hospital switchboard operator jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for hospital switchboard operator in Virginia is $16.61, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $18.12 per hour, depending on experience, location, and employer.

What is a hospital switchboard operator?

Hospital switchboard operators are professionals who manage incoming and outgoing telephone calls within a hospital. They are responsible for connecting calls to the appropriate departments or personnel, paging staff, handling emergency codes, and providing information to callers. Operators play a crucial role in ensuring efficient communication, especially during emergencies, and often serve as the first point of contact for patients, families, and medical staff. Their work helps maintain smooth operations and can be vital in urgent situations.

What are the key skills and qualifications needed to thrive as a hospital switchboard operator?

To thrive as a Hospital Switchboard Operator, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with telephone switchboard systems, paging software, and basic computer applications is typically required. Excellent customer service, problem-solving abilities, and the capacity to remain calm under pressure are essential soft skills. These skills ensure efficient call management, accurate message delivery, and effective coordination in a hospital’s fast-paced environment.

What are some common challenges faced by hospital switchboard operators and how can they be managed?

Hospital switchboard operators often handle a high volume of calls, including emergency situations, which requires them to stay calm under pressure and prioritize effectively. They must quickly connect callers to the appropriate departments or personnel while maintaining confidentiality and professionalism. Managing multiple tasks simultaneously and adapting to rapidly changing situations are key, and operators typically receive training and support from their team to help manage these challenges effectively.

What is the difference between Hospital Switchboard Operator vs Medical Receptionist?

AspectHospital Switchboard OperatorMedical Receptionist
CredentialsNone mandatory, communication skills preferredHigh school diploma, medical office training often preferred
Work EnvironmentHospital or healthcare facility front deskMedical office, clinic, or hospital reception area
Primary DutiesAnswering calls, routing calls, emergency communicationScheduling appointments, patient check-in, administrative tasks

The Hospital Switchboard Operator primarily manages communication within the hospital, focusing on call routing and emergency communication. In contrast, the Medical Receptionist handles patient interactions, scheduling, and administrative duties. Both roles are essential in healthcare settings but serve different functions related to communication and patient management.

Is it hard to be a hospital switchboard operator?

Hospital switchboard operators need strong communication skills, the ability to multitask, and familiarity with phone systems and hospital protocols. The job can be demanding due to the need for quick responses and handling multiple calls, but it generally requires on-the-job training and attention to detail.

What are popular job titles related to Hospital Switchboard Operator jobs in Virginia?

For Hospital Switchboard Operator jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Hospital Switchboard Operator jobs in Virginia look for?

The top searched job categories for Hospital Switchboard Operator jobs in Virginia are:

What cities in Virginia are hiring for Hospital Switchboard Operator jobs?

Cities in Virginia with the most Hospital Switchboard Operator job openings:

Hospital Switchboard Operator jobs near you
Infographic showing various Hospital Switchboard Operator job openings in Virginia as of August 2026, with employment types broken down into 1% Locum Tenens, 2% As Needed, 75% Full Time, 16% Part Time, and 6% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $34,542 per year, or $16.6 per hour.

Switchboard Operator

Lifepoint Health

Warrenton, VA • On-site

$15 - $17/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Key responsibilities

  • Operate the telephone switchboard and route calls to appropriate personnel.

  • Announce necessary codes with accuracy and implement emergency response and Rapid Response teams utilizing electronic methods.

  • Promptly report all alarm variances to the security of facilities department as appropriate.

LifePoint Health rating

5.9

Company rating: 5.9 out of 10

Based on 273 frontline employees who took The Breakroom Quiz

766th of 898 rated healthcare providers

Job description


Schedule:Part Time. Variable Shifts/Rotate Weekends & Holidays
Location: Onsite.
Hourly Range: $15-$17
Your experience matters
Fauquier Health is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Switchboard Operator, you're embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.
More about our team
Our collaborative Switchboard team keeps our hospital connected 24/7. Operators are trusted to manage high call volumes, assist patients and visitors, and support staff communication across the organization.
Fauquier Health is a 97-bed acute care hospital offering surgical services (including robotics), a 24-hour Emergency Department, extensive medical imaging capabilities, an Intensive Care Unit and much, much more. The Fauquier Health system offers patient care for a variety of specialty services including Orthopedics and Spine, a Cardiac Catheterization Lab, and robotic-assisted surgery. The fourth floor of the hospital is devoted to our Family Birthing Center and Intermediate Care Nursery.
How you'll contribute
A Switchboard Operator who excels in this role:
  • Operates the telephone switchboard and routes calls to appropriate personnel. Announces necessary codes with accuracy and implements emergency response and Rapid Response teams utilizing electronic methods.
  • Promptly reports all alarm variances to the security of facilities department as appropriate.
  • Exercises sound judgement in the process and issuance of code requests to include assessing severity, type, authenticity, etc. Announces all codes in a timely, clear, and calm manner. Obtains all necessary information from callers.

Schedule:PRN Variable Shifts
Why join us
We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:
  • Comprehensive Benefits: Multiple levels of medical, dental and vision coverage - with medical plans starting at just $10 per pay period - tailored benefit options for part-time and PRN employees, and more.
  • Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, and paid time off.
  • Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
  • Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
  • Professional Development: Ongoing learning and career advancement opportunities.

What we're looking for
Applicants should have previous experience in a customer service role and possess excellent verbal, written, and interpersonal communication skills.
  • High School diploma or equivalent preferred.
  • At least 2 years' experience in a customer service role required.
  • Experience utilizing multi-line switchboard in a healthcare environment preferred.

More about Fauquier Health
Fauquier Health is proud to be nationally recognized as a Top General Hospital by the Leapfrog group with a dedication to quality, patient-centered care. We are also accredited by the Joint Commission, a certified Primary Stroke Center, Center for Excellence in Joint Replacement, and an accredited Chest Pain Center.
EEOC Statement
Fauquier Health is an Equal Opportunity Employer. Fauquier Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.
About Us
Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.
About the Team
We employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.

What LifePoint Health employees say

Pay

Benefits

Hours and flexibility

Workplace

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About LifePoint Health

Sourced by ZipRecruiter

Lifepoint Health serves patients, clinicians, communities and partners across the healthcare continuum. Our diversified healthcare delivery network extends from coast to coast, consisting of community hospitals, rehabilitation and behavioral health hospitals, and additional sites of care.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Brentwood, TN, US

Year founded

1999

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