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Pbx Jobs in Virginia (NOW HIRING)

Kalahari Resorts & Conventions

PBX Operator

Woodford, VA · On-site

$14 - $16/hr

PBX Operator Kalahari Resorts & Conventions is seeking a PBX Operator. In this role, you will be responsible for providing attentive, courteous, and efficient service to all guests over the telephone ...

Johnston-Willis Hospital

PBX Operator

Richmond, VA · On-site

$13 - $15.60/hr

Do you want to join an organization that invests in you as a(an) PBX Operator? At Johnston-Willis Hospital, you come first. HCA Healthcare has committed up to $300 million in programs to support our ...

Johnston-Willis Hospital

PBX Operator

Mechanicsville, VA · On-site

$13 - $15.60/hr

Do you want to join an organization that invests in you as a(an) PBX Operator? At Johnston-Willis Hospital, you come first. HCA Healthcare has committed up to $300 million in programs to support our ...

LewisGale Medical Center

PBX Operator

Salem, VA · On-site

$14.03 - $18.94/hr

Do you have the career opportunities as a(an) PBX Operator you want with your current employer? We have an exciting opportunity for you to join LewisGale Medical Center which is part of the nation ...

Johnston-Willis Hospital

PBX Operator

Tuckahoe, VA · On-site

$13 - $15.60/hr

Do you want to join an organization that invests in you as a(an) PBX Operator? At Johnston-Willis Hospital, you come first. HCA Healthcare has committed up to $300 million in programs to support our ...

TriCities Hospital

Switchboard PBX Operator

Hopewell, VA · On-site

$13 - $15.60/hr

Job Summary and Qualifications As our PBX Operator you will promptly answer all incoming and assist in placing out-going calls, overhead page appropriate personnel, greet all hospital visitors and ...

Heihotels

About Us Join Team Whitley! Located right in the heart of Buckhead with convenient access to the highway and two Marta Train stations, the Whitley has an awe-inspiring view of the city skyline.

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All JobsPbx JobsPbx Jobs in Virginia

Pbx information

See Virginia salary details

$10

$19

$27

How much do pbx jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for pbx in Virginia is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $21.68 per hour, depending on experience, location, and employer.

What is a PBX operator?

PBX operators are professionals who manage a private branch exchange (PBX) telephone system within an organization. They handle incoming and outgoing calls, transfer calls to the appropriate departments or individuals, and provide information to callers. PBX operators may also perform administrative tasks such as taking messages, updating directories, and troubleshooting basic phone system issues. Their role is crucial in ensuring smooth and efficient communication within a company.

What are the key skills and qualifications needed to thrive as a PBX operator, and why are they important?

To thrive as a PBX Operator, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with PBX phone systems, call routing software, and basic office equipment is typically required. Outstanding customer service, patience, and the ability to stay calm under pressure distinguish top performers in this role. These skills ensure efficient call management, positive caller experiences, and smooth information flow within an organization.

What are some common challenges faced by PBX operators and how can they be addressed?

PBX operators often face challenges such as managing high call volumes, accurately routing calls under time pressure, and maintaining professionalism during difficult interactions. Staying organized and familiarizing oneself with the phone system's features can help streamline call handling. Effective communication skills and remaining calm during peak hours are essential for addressing these challenges, and many organizations provide training and support to help operators succeed in this fast-paced environment.

What is the difference between Pbx vs Call Center Agent?

AspectPbxCall Center Agent
Required CredentialsTechnical certifications, telecom knowledgeCustomer service training, communication skills
Work EnvironmentTelecom systems, office settingsCall centers, customer support centers
Employer & Industry UsageTelecom companies, IT departmentsCustomer service, sales, support industries
Common Search & Comparison IntentTechnical roles, telecom systemsCustomer interaction, support roles

While Pbx specialists focus on managing private branch exchange systems and telecom infrastructure, Call Center Agents primarily handle customer interactions and support. Both roles are essential in communication industries but differ in technical complexity and daily tasks.

How do I become a PBX operator?

To become a PBX operator, candidates typically need a high school diploma or equivalent and should develop strong communication and customer service skills. On-the-job training is common, and familiarity with telephone systems and basic computer skills are beneficial. Some employers may prefer candidates with previous experience in customer service or administrative roles.

What are popular job titles related to Pbx jobs in Virginia?

For Pbx jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Pbx jobs in Virginia look for?

The top searched job categories for Pbx jobs in Virginia are:

Pbx jobs near you
Infographic showing various Pbx job openings in Virginia as of August 2026, with employment types broken down into 4% As Needed, 67% Full Time, 19% Part Time, 4% Temporary, 4% Contract, and 2% Nights. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $41,236 per year, or $19.8 per hour.

PBX Operator

Woodford, VA • On-site

Kalahari Resorts & Conventions
Traveler Accommodation • 1 - 5K employees

5.8

Company rating: 5.8 out of 10

Based on 96 frontline employees who took The Breakroom Quiz

67th of 107 rated hotels

People enjoy working here

Recommended by students

Respectful managers

Learn more about Kalahari Resorts & Conventionsexternal

$14 - $16/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Job description

Help Deliver the Kalahari Experience
At Kalahari Resorts & Conventions, we don't just create vacations-we craft unforgettable experiences. Home to America's Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.
But we're more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities-treating people like family, giving back generously, and creating spaces where everyone feels valued.
Through our partnership with charity: water, we're also committed to bringing clean water to one million people in Africa.
PBX Operator
Kalahari Resorts & Conventions is seeking a PBX Operator. In this role, you will be responsible for providing attentive, courteous, and efficient service to all guests over the telephone; during check-in and at check-out, while maximizing room revenue and occupancy.
As part of our team, you'll embody our Promise to Lead with Love-guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You'll support associates by ensuring smooth communication flow and helping teams respond quickly to guest needs.
*** Position starting as early as September. ***
Pay Rate - $14 - $16/Hr.
Key Responsibilities
  • Ensure all guest requests are distributed to the proper departments.
  • Approach all encounters with guests and associates in a friendly, service-oriented manner.
  • Obtain all necessary information when taking room, cabana, and bungalow reservations and follow the rate-quoting scenario.
  • Be aware of all rates, packages, and promotions at the resort.
  • Maintain proper operation of the PBX console and ensure that all standards are met, if applicable.

What We're Looking For
  • Computer experience required.
  • Positive, guest-oriented attitude.
  • Previous customer service experience preferred.
  • Previous hospitality or related experience helpful.
  • Expectations to work evenings, weekends, and holidays.

A Sampling of Our Benefits
Our team enjoys a comprehensive benefits package, including:
  • Career growth opportunities with promotion from within
  • 401(k) matching, paid time off, and holiday compensation
  • Health, dental, and vision coverage for full-time associates
  • Employee appreciation events, discounts, and perks at all resorts
  • Education assistance programs to help advance your career

Be Part of Something Extraordinary
At Kalahari, we believe the best leaders Lead with Love-because love builds trust, inspires growth, and creates experiences that last a lifetime. That's why we're proud to be recognized by Forbes as one of America's Best Midsize Employers, America's Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.
Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you're delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.
| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |
Kalahari Resorts & Conventions is an Equal Opportunity Employer.

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