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Pbx Operator Jobs in Virginia (NOW HIRING)

Chippenham Hospital

PBX Operator

Richmond, VA · On-site

$13 - $15.60/hr

Introduction Do you want to join an organization that invests in you as a(an) PBX Operator? At Chippenham Hospital, you come first. HCA Healthcare has committed up to $300 million in programs to ...

Chippenham Hospital

PBX Operator

Mechanicsville, VA · On-site

$13 - $15.60/hr

Introduction Do you want to join an organization that invests in you as a(an) PBX Operator? At Chippenham Hospital, you come first. HCA Healthcare has committed up to $300 million in programs to ...

Chippenham Hospital

PBX Operator

Tuckahoe, VA · On-site

$13 - $15.60/hr

Introduction Do you want to join an organization that invests in you as a(an) PBX Operator? At Chippenham Hospital, you come first. HCA Healthcare has committed up to $300 million in programs to ...

Johnston-Willis Hospital

PBX Operator

Tuckahoe, VA · On-site

$13 - $15.60/hr

Do you want to join an organization that invests in you as a(an) PBX Operator? At Johnston-Willis Hospital, you come first. HCA Healthcare has committed up to $300 million in programs to support our ...

Johnston-Willis Hospital

PBX Operator

Mechanicsville, VA · On-site

$13 - $15.60/hr

Do you want to join an organization that invests in you as a(an) PBX Operator? At Johnston-Willis Hospital, you come first. HCA Healthcare has committed up to $300 million in programs to support our ...

Johnston-Willis Hospital

PBX Operator

Richmond, VA · On-site

$13 - $15.60/hr

Do you want to join an organization that invests in you as a(an) PBX Operator? At Johnston-Willis Hospital, you come first. HCA Healthcare has committed up to $300 million in programs to support our ...

Chippenham Hospital

PBX Operator PRN

Tuckahoe, VA · On-site

$13 - $15.60/hr

Introduction Do you have the PRN career opportunities as a(an) PBX Operator PRN you want with your current employer? We have an exciting opportunity for you to join Chippenham Hospital which is part ...

Chippenham Hospital

PBX Operator PRN

Mechanicsville, VA · On-site

$13 - $15.60/hr

Introduction Do you have the PRN career opportunities as a(an) PBX Operator PRN you want with your current employer? We have an exciting opportunity for you to join Chippenham Hospital which is part ...

Chippenham Hospital

PBX Operator PRN

Richmond, VA · On-site

$13 - $15.60/hr

Introduction Do you have the PRN career opportunities as a(an) PBX Operator PRN you want with your current employer? We have an exciting opportunity for you to join Chippenham Hospital which is part ...

LewisGale Hospital Pulaski

PBX Operator

Pulaski, VA · On-site

$14.03 - $18.94/hr

Do you want to join an organization that invests in you as a(an) PBX Operator? At LewisGale Hospital Pulaski, you come first. HCA Healthcare has committed up to $300 million in programs to support ...

LewisGale Hospital Alleghany

PBX Operator PRN

Low Moor, VA · On-site

$14.03 - $18.94/hr

Do you have the PRN career opportunities as a(an) PBX Operator PRN you want with your current employer? We have an exciting opportunity for you to join LewisGale Hospital Alleghany which is part of ...

LewisGale Hospital Pulaski

PBX Operator PRN

Pulaski, VA · On-site

$14.03 - $18.94/hr

Introduction Do you have the PRN career opportunities as a(an) PBX Operator PRN you want with your current employer? We have an exciting opportunity for you to join LewisGale Hospital Pulaski which ...

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All JobsPbx Operator JobsPbx Operator Jobs in Virginia

Pbx Operator information

See Virginia salary details

$10

$19

$27

How much do pbx operator jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for pbx operator in Virginia is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $21.68 per hour, depending on experience, location, and employer.

Is a PBX operator the same as a receptionist?

A PBX operator is responsible for managing internal and external phone systems, routing calls, and operating communication equipment, often requiring technical skills. A receptionist typically handles front-desk duties, greeting visitors, and performing administrative tasks. While both roles involve phone communication, they have different primary responsibilities and skill sets.

What jobs pay 4000 a week without a degree?

A Pbx Operator typically earns less than $4,000 per week, but high-paying roles without a degree include commercial pilots, real estate brokers, and sales managers, who often rely on experience and skills rather than formal education. These jobs may require specialized training, certifications, or licenses and often involve sales, technical skills, or management responsibilities.

What does a PBX operator do?

A PBX operator manages the internal telephone system for an organization, connecting calls, transferring callers, and handling inquiries. They often use a console or phone system and may need good communication skills and knowledge of the company's phone infrastructure.

What is the difference between Pbx Operator vs Receptionist?

AspectPbx OperatorReceptionist
CredentialsHigh school diploma; training in phone systemsHigh school diploma; customer service skills
Work EnvironmentCall centers, corporate offices, hotelsFront desk, corporate offices, medical facilities
Employer & Industry UsageTelecommunications, hospitality, corporateHealthcare, corporate, hospitality
Primary RoleManage phone systems, direct callsGreet visitors, handle inquiries

While both roles involve communication and customer interaction, a Pbx Operator primarily manages phone systems and directs calls within organizations, whereas a Receptionist handles visitor greetings and general front desk duties. The roles often overlap in customer service but differ in specific responsibilities and work environments.

What are PBX Operators?

PBX Operators, or Private Branch Exchange Operators, are responsible for managing incoming and outgoing telephone calls within an organization. They operate a switchboard or computerized phone system to route calls to the appropriate departments or individuals. In addition to handling calls, PBX Operators may take messages, provide information to callers, and perform basic administrative tasks. Their role is essential in ensuring smooth communication within a company, especially in environments with high call volumes.

What are some common challenges PBX Operators face in managing high call volumes, and how can they effectively handle these situations?

PBX Operators often encounter periods of high call volume, especially during peak business hours or special events. Managing multiple incoming lines while maintaining professionalism and accuracy can be challenging. Effective operators rely on strong multitasking skills, prioritize urgent calls, and use standardized scripts to ensure consistency. Familiarity with the PBX system's features, such as call holding and transferring, also helps streamline workflow. Regular training and staying calm under pressure are key to successfully handling these busy periods.

Is being a PBX operator hard?

Being a PBX operator involves managing multiple phone lines, routing calls, and providing customer service, which requires good communication skills and attention to detail. The job typically involves shift work and may require basic technical knowledge of phone systems, but it is generally considered manageable with proper training. The difficulty level varies depending on the work environment and individual experience.

What are the key skills and qualifications needed to thrive as a PBX Operator, and why are they important?

To thrive as a PBX Operator, you need excellent telephone etiquette, multitasking skills, and a high school diploma or equivalent. Familiarity with PBX phone systems, call management software, and office communication tools is typically required. Strong interpersonal skills, attention to detail, and the ability to remain calm under pressure help PBX Operators stand out. These skills ensure efficient communication flow, positive customer experiences, and smooth coordination within organizations.
More about Pbx Operator jobs
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What job categories do people searching Pbx Operator jobs in Virginia look for? The top searched job categories for Pbx Operator jobs in Virginia are:
What cities in Virginia are hiring for Pbx Operator jobs? Cities in Virginia with the most Pbx Operator job openings:
What are popular job titles related to Pbx Operator jobs in VA? For Pbx Operator jobs in VA, the most frequently searched job titles are:
Pbx Operator jobs near you
Infographic showing various Pbx Operator job openings in Virginia as of June 2026, with employment types broken down into 86% Full Time, and 14% Contract. Highlights an 100% In-person job distribution, with an average salary of $41,236 per year, or $19.8 per hour.
PBX Operator

PBX Operator

Chippenham Hospital

Richmond, VA • On-site

$13 - $15.60/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

Hourly Wage Estimate: $13.00 - $15.60 / hour
Learn more about the benefits offered for this job.

The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range.

Introduction

Do you want to join an organization that invests in you as a(an) PBX Operator? At Chippenham Hospital, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Benefits

Chippenham Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

  • Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
  • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
  • Free counseling services and resources for emotional, physical and financial wellbeing
  • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  • Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  • Family support through fertility and family building benefits with Progyny and adoption assistance.
  • Referral services for child, elder and pet care, home and auto repair, event planning and more
  • Consumer discounts through Abenity and Consumer Discounts
  • Retirement readiness, rollover assistance services and preferred banking partnerships
  • Education assistance (tuition, student loan, certification support, dependent scholarships)
  • Colleague recognition program
  • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  • Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated PBX Operator like you to be a part of our team.

Job Summary and Qualifications
*1. Promptly answers all incoming calls and assists in placing out-going calls.  
*2. Responds to code phone, code computer or wall panel alarms which takes priority over any calls except the fire alarm and making sure that appropriate personnel are notified. 
*3. Monitors fire panel alarms, wall alarms, code phone and code computer where applicable, contacting the fire department and other appropriate personnel when needed. 
*4. Pages on web based paging system and switchboard for authorized personnel, physicians and emergency calls. 
5. Places long distance and Watts Line Calls for various departments and doctors' offices. 
*6. Assists patients by advising how to place local and long distance calls. 
7. Answers patient information calls whenever necessary. 
*8. Documents vital information to assist supervisor in maintaining current files with the daily PBX operations. 
9. Overhead page appropriate personnel as needed.  
10. Perform other related duties incidental to the work described herein.
Education:
  • High School Diploma / GED

Chippenham Hospital has provided quality healthcare services since 1972, giving patient's access to highly-trained physicians and advanced technology. With more than 50 years of pioneering healthcare, our 460+ bed hospital is one of the region's leading acute care facilities located on the Southside of Richmond. We are the region's first choice for orthopedics, joint care, behavioral health and cardiovascular care. The Joint Commission awarded Chippenham Hospital the Gold Seal of Approval and named us a Top Performer on Key Quality Measures for advanced primary stroke, heart attack, heart failure, pneumonia, perinatal care, hip and knee replacement and surgical care. We are also a Level I Burn Center and Level I Trauma Center.

"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our PBX Operator opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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