ZipRecruiter

Log In

1

Pbx Operator Jobs in Virginia (NOW HIRING)

LewisGale Medical Center

PBX Operator

Salem, VA · On-site

$14.03 - $18.94/hr

Do you have the career opportunities as a(an) PBX Operator you want with your current employer? We have an exciting opportunity for you to join LewisGale Medical Center which is part of the nation ...

Kalahari Resorts & Conventions

PBX Operator

Woodford, VA · On-site

$14 - $16/hr

PBX Operator Kalahari Resorts & Conventions is seeking a PBX Operator. In this role, you will be responsible for providing attentive, courteous, and efficient service to all guests over the telephone ...

Johnston-Willis Hospital

PBX Operator

Mechanicsville, VA · On-site

$13 - $15.60/hr

Do you want to join an organization that invests in you as a(an) PBX Operator? At Johnston-Willis Hospital, you come first. HCA Healthcare has committed up to $300 million in programs to support our ...

Johnston-Willis Hospital

PBX Operator

Tuckahoe, VA · On-site

$13 - $15.60/hr

Do you want to join an organization that invests in you as a(an) PBX Operator? At Johnston-Willis Hospital, you come first. HCA Healthcare has committed up to $300 million in programs to support our ...

Johnston-Willis Hospital

PBX Operator

Richmond, VA · On-site

$13 - $15.60/hr

Do you want to join an organization that invests in you as a(an) PBX Operator? At Johnston-Willis Hospital, you come first. HCA Healthcare has committed up to $300 million in programs to support our ...

Heihotels

About Us Join Team Whitley! Located right in the heart of Buckhead with convenient access to the highway and two Marta Train stations, the Whitley has an awe-inspiring view of the city skyline.

TriCities Hospital

Switchboard PBX Operator

Hopewell, VA · On-site

$13 - $15.60/hr

Job Summary and Qualifications As our PBX Operator you will promptly answer all incoming and assist in placing out-going calls, overhead page appropriate personnel, greet all hospital visitors and ...

next page

Showing results 1-20

All JobsPbx Operator JobsPbx Operator Jobs in Virginia

Pbx Operator information

See Virginia salary details

$10

$19

$27

How much do pbx operator jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for pbx operator in Virginia is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $21.68 per hour, depending on experience, location, and employer.

What is a PBX operator?

PBX Operators, or Private Branch Exchange Operators, are responsible for managing incoming and outgoing telephone calls within an organization. They operate a switchboard or computerized phone system to route calls to the appropriate departments or individuals. In addition to handling calls, PBX Operators may take messages, provide information to callers, and perform basic administrative tasks. Their role is essential in ensuring smooth communication within a company, especially in environments with high call volumes.

What are the key skills and qualifications needed to thrive as a PBX operator, and why are they important?

To thrive as a PBX Operator, you need excellent telephone etiquette, multitasking skills, and a high school diploma or equivalent. Familiarity with PBX phone systems, call management software, and office communication tools is typically required. Strong interpersonal skills, attention to detail, and the ability to remain calm under pressure help PBX Operators stand out. These skills ensure efficient communication flow, positive customer experiences, and smooth coordination within organizations.

What are some common challenges PBX operators face in managing high call volumes, and how can they effectively handle these situations?

PBX Operators often encounter periods of high call volume, especially during peak business hours or special events. Managing multiple incoming lines while maintaining professionalism and accuracy can be challenging. Effective operators rely on strong multitasking skills, prioritize urgent calls, and use standardized scripts to ensure consistency. Familiarity with the PBX system's features, such as call holding and transferring, also helps streamline workflow. Regular training and staying calm under pressure are key to successfully handling these busy periods.

What is the difference between Pbx Operator vs Receptionist?

AspectPbx OperatorReceptionist
CredentialsHigh school diploma; training in phone systemsHigh school diploma; customer service skills
Work EnvironmentCall centers, corporate offices, hotelsFront desk, corporate offices, medical facilities
Employer & Industry UsageTelecommunications, hospitality, corporateHealthcare, corporate, hospitality
Primary RoleManage phone systems, direct callsGreet visitors, handle inquiries

While both roles involve communication and customer interaction, a Pbx Operator primarily manages phone systems and directs calls within organizations, whereas a Receptionist handles visitor greetings and general front desk duties. The roles often overlap in customer service but differ in specific responsibilities and work environments.

How do you become a Pbx operator?

To become a PBX operator, individuals typically need a high school diploma or equivalent and should develop strong communication and customer service skills. On-the-job training is common, and familiarity with telephone systems and basic computer skills are often required; some employers may prefer candidates with previous experience in call centers or administrative roles.

Is being a Pbx operator a stressful job?

Being a PBX operator can be moderately stressful due to the need to handle multiple calls efficiently and maintain clear communication. The job often requires attention to detail, good customer service skills, and the ability to work in a fast-paced environment, but it generally involves routine tasks with predictable schedules. Stress levels vary depending on the work environment and call volume.
More about Pbx Operator jobs

What are popular job titles related to Pbx Operator jobs in Virginia?

For Pbx Operator jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Pbx Operator jobs in Virginia look for?

The top searched job categories for Pbx Operator jobs in Virginia are:

What cities in Virginia are hiring for Pbx Operator jobs?

Cities in Virginia with the most Pbx Operator job openings:

What are popular job titles related to Pbx Operator jobs in VA?

For Pbx Operator jobs in VA, the most frequently searched job titles are:

Pbx Operator jobs near you
Infographic showing various Pbx Operator job openings in Virginia as of August 2026, with employment types broken down into 46% Full Time, 27% Part Time, and 27% Contract. Highlights an 100% In-person job distribution, with an average salary of $41,236 per year, or $19.8 per hour.

PBX Operator

Salem, VA • On-site

LewisGale Medical Center
Hospitals • 51 - 200 employees
Learn more about LewisGale Medical Centerexternal

$14.03 - $18.94/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Hourly Wage Estimate: $14.03 - $18.94 / hour
Learn more about the benefits offered for this job.

The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range.

Do you have the career opportunities as a(an) PBX Operator you want with your current employer? We have an exciting opportunity for you to join LewisGale Medical Center which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Job Summary and Qualifications Seeking an experienced PBX Operator to join our dynamic team of telecommunications professionals. In this role, you will assist our hospital team by promptly answering all incoming calls and assisting in placing outgoing calls. We are looking for an enthusiastic team member to assist in ensuring hospital communications runs smoothly and efficiently. If that is you, come be a part of what makes us great and apply today!  

What qualifications you will need:


EXPERIENCE 


Required -2 years switchboard experience.  


Preferred -Experience operator with at least 5 years of experience. 


EDUCATION 


Required -High school graduate. 


Preferred -Graduate with previous switchboard experience. Medical terminology a plus. 


Benefits

LewisGale Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

  • Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
  • Wellbeing support, including free counseling and referral services
  • Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
  • Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
  • Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
  • Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

LewisGale Medical Center has provided quality healthcare services since 1909. We give patient's access to trained physicians and advanced technology. Our 500+ bed hospital is one of the leading acute care facilities in the Salem area. We specialize in heart and vascular care—including the latest advanced technology available through our designated Heart Center—as well as orthopedics and spine care, services for mental and behavioral health and cancer care.

At LewisGale Medical Center, our care like family culture extends to our patients, our people and our community. We are committed to each other because when we join together, our patients are cared for in the safest and most compassionate way.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our PBX Operator opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Apply