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Pbx Operator Jobs in Virginia (NOW HIRING)

TriCities Hospital

Switchboard PBX Operator PRN

Hopewell, VA · On-site

$13 - $15.60/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Do you have the PRN career opportunities as a(an) Switchboard PBX Operator PRN you want with your current employer? We have an exciting opportunity for you to join TriCities Hospital which is part of ...

StoneSprings Hospital Center

Switchboard PBX Operator PRN

Reston, VA · On-site

$14.25 - $17.10/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Do you have the PRN career opportunities as a(an) Switchboard PBX Operator PRN you want with your current employer? We have an exciting opportunity for you to join StoneSprings Hospital Center which ...

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Showing results 21-40

All JobsPbx Operator JobsPbx Operator Jobs in Virginia

Pbx Operator information

See Virginia salary details

$10

$19

$27

How much do pbx operator jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for pbx operator in Virginia is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $21.68 per hour, depending on experience, location, and employer.

What is the difference between Pbx Operator vs Receptionist?

AspectPbx OperatorReceptionist
CredentialsHigh school diploma; training in phone systemsHigh school diploma; customer service skills
Work EnvironmentCall centers, corporate offices, hotelsFront desk, corporate offices, medical facilities
Employer & Industry UsageTelecommunications, hospitality, corporateHealthcare, corporate, hospitality
Primary RoleManage phone systems, direct callsGreet visitors, handle inquiries

While both roles involve communication and customer interaction, a Pbx Operator primarily manages phone systems and directs calls within organizations, whereas a Receptionist handles visitor greetings and general front desk duties. The roles often overlap in customer service but differ in specific responsibilities and work environments.

What is a PBX operator?

PBX Operators, or Private Branch Exchange Operators, are responsible for managing incoming and outgoing telephone calls within an organization. They operate a switchboard or computerized phone system to route calls to the appropriate departments or individuals. In addition to handling calls, PBX Operators may take messages, provide information to callers, and perform basic administrative tasks. Their role is essential in ensuring smooth communication within a company, especially in environments with high call volumes.

What are some common challenges PBX operators face in managing high call volumes, and how can they effectively handle these situations?

PBX Operators often encounter periods of high call volume, especially during peak business hours or special events. Managing multiple incoming lines while maintaining professionalism and accuracy can be challenging. Effective operators rely on strong multitasking skills, prioritize urgent calls, and use standardized scripts to ensure consistency. Familiarity with the PBX system's features, such as call holding and transferring, also helps streamline workflow. Regular training and staying calm under pressure are key to successfully handling these busy periods.

How do I become a Pbx operator?

To become a PBX operator, candidates typically need a high school diploma or equivalent and should develop strong communication and customer service skills. On-the-job training is common, and familiarity with telephone systems and basic computer skills are often required. Some employers may prefer candidates with previous experience in call centers or administrative roles.

What are the key skills and qualifications needed to thrive as a PBX operator, and why are they important?

To thrive as a PBX Operator, you need excellent telephone etiquette, multitasking skills, and a high school diploma or equivalent. Familiarity with PBX phone systems, call management software, and office communication tools is typically required. Strong interpersonal skills, attention to detail, and the ability to remain calm under pressure help PBX Operators stand out. These skills ensure efficient communication flow, positive customer experiences, and smooth coordination within organizations.
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Pbx Operator jobs near you
Infographic showing various Pbx Operator job openings in Virginia as of August 2026, with employment types broken down into 42% Full Time, 25% Part Time, and 33% Contract. Highlights an 100% In-person job distribution, with an average salary of $41,236 per year, or $19.8 per hour.

Switchboard PBX Operator PRN

StoneSprings Hospital Center

Fairfax, VA • On-site

$14.25 - $17.10/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Hourly Wage Estimate: $14.25 - $17.10 / hour
Learn more about the benefits offered for this job.

The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range.

Do you have the PRN career opportunities as a(an) Switchboard PBX Operator PRN you want with your current employer? We have an exciting opportunity for you to join StoneSprings Hospital Center which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Job Summary and Qualifications

    As our Switchboard PBX Operator you will promptly answer all incoming and assist in placing out-going calls, overhead page appropriate personnel, greet all hospital visitors and providing accurate hospital directions; You will respond to code phone or code wall panel alarms, taking priority over any calls except the fire alarm, making sure that appropriate personnel are notified.

    · Monitor fire panel alarms and phones where applicable, contacting the fire department and appropriate personnel when needed.

    · You will answer hospital visitor questions and complaints, seeking guidance from Director of Security as appropriate.

    • You will place and process long distance and Watts Line Calls for various departments and doctors' offices.
    • Assist patient rooms by advising how to place local and long distance calls and assisting extensions in determining proper billing in getting outside lines.
    • You will process, forward and deliver patient mail and flowers with assistance from volunteer staff.


    What qualifications you will need:
    • 2 to 5 years’ experience switchboard operator/customer service experience is preferred
    • Medical terminology is a plus.
    • Possess the ability to work weekday nights mixed with rotating weekend day shift 7a-7p.


    Benefits

    Stone Springs Hospital Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include some or all of the following:

    • Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
    • Wellbeing support, including free counseling and referral services
    • Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
    • Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
    • Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
    • Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

    Learn more about Employee Benefits

    Note: Eligibility for benefits may vary by location and position. 

    StoneSprings Hospital Center has provided quality healthcare services since 2015. We give patient's access to trained physicians and advanced technology. Our 120+ bed hospital is one of the region's leading acute care facilities in Loudoun County. Our medical services includes a full-service 24/7 Emergency Department, orthopedics, advanced heart and vascular care, extensive diagnostic imaging and interventional radiology capabilities, minimally invasive robotic surgery and maternal/child health.

    At StoneSprings Hospital Center, our care like family culture extends to our patients, our people and our community. We are committed to each other because when we join together, our patients are cared for in the safest and most compassionate way.

    HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

    "Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
    HCA Healthcare Co-Founder

    If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Switchboard PBX Operator PRN opening. We review all applications. Qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

    We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

    Apply