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Pbx Jobs in Virginia (NOW HIRING)

EROS Technologies, Inc.

Voice/UCCE Engineer

Mclean, VA · On-site

Qualifications Minimum 7 years related experience in the networked voice and call center environments High-end experience in PBX and/or Call Center systems engineering experience Bachelor's degree in ...

Driftwood Hospitality Management

Bell Person

Falls Church, VA · On-site

$12.75 - $17.25/hr

Answering Phones to assist PBX/Guest Calls * Restocking supplies at the front desk, business center and grab and go - i.e. cookies, paper supplies. * Prompt reporting of all emergencies, accidents ...

Vacatia

Front Office Manager

Williamsburg, VA · On-site

If so, we want to meet you! We're looking for an energetic and service-driven Front Desk Manager to oversee our Front Desk, PBX, Night Audit, Transportation, Concierge, and Room Control operations.

Vacatia

Front Office Manager

Williamsburg, VA

If so, we want to meet you! We're looking for an energetic and service-driven Front Desk Manager to oversee our Front Desk, PBX, Night Audit, Transportation, Concierge, and Room Control operations.

Vacatia

Front Office Manager

Williamsburg, VA · On-site

Were looking for an energetic and service-driven Front Desk Manager to oversee our Front Desk, PBX, Night Audit, Transportation, Concierge, and Room Control operations. This is a key leadership role ...

Marriott North Charleston

Front Desk Supervisor

Herndon, VA · On-site

$17.50 - $22.50/hr

Essential Job Functions • Supervise the Front Desk, Bell Stand, Valet, Drivers, PBX Operators and Night Audit to insure guests receive outstanding customer service in all areas of the hotel. • ...

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All JobsPbx JobsPbx Jobs in Virginia

Pbx information

See Virginia salary details

$10

$19

$27

How much do pbx jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for pbx in Virginia is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $21.68 per hour, depending on experience, location, and employer.

How do I become a PBX operator?

To become a PBX operator, typically a high school diploma or equivalent is required, along with training on telephone systems and customer service skills. Some employers may prefer candidates with experience in office administration or familiarity with specific PBX hardware and software; certifications are not usually mandatory but can enhance job prospects.

What are the key skills and qualifications needed to thrive as a PBX operator, and why are they important?

To thrive as a PBX Operator, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with PBX phone systems, call routing software, and basic office equipment is typically required. Outstanding customer service, patience, and the ability to stay calm under pressure distinguish top performers in this role. These skills ensure efficient call management, positive caller experiences, and smooth information flow within an organization.

What is a PBX operator?

PBX operators are professionals who manage a private branch exchange (PBX) telephone system within an organization. They handle incoming and outgoing calls, transfer calls to the appropriate departments or individuals, and provide information to callers. PBX operators may also perform administrative tasks such as taking messages, updating directories, and troubleshooting basic phone system issues. Their role is crucial in ensuring smooth and efficient communication within a company.

What are some common challenges faced by PBX operators and how can they be addressed?

PBX operators often face challenges such as managing high call volumes, accurately routing calls under time pressure, and maintaining professionalism during difficult interactions. Staying organized and familiarizing oneself with the phone system's features can help streamline call handling. Effective communication skills and remaining calm during peak hours are essential for addressing these challenges, and many organizations provide training and support to help operators succeed in this fast-paced environment.

What is the difference between Pbx vs Call Center Agent?

AspectPbxCall Center Agent
Required CredentialsTechnical certifications, telecom knowledgeCustomer service training, communication skills
Work EnvironmentTelecom systems, office settingsCall centers, customer support centers
Employer & Industry UsageTelecom companies, IT departmentsCustomer service, sales, support industries
Common Search & Comparison IntentTechnical roles, telecom systemsCustomer interaction, support roles

While Pbx specialists focus on managing private branch exchange systems and telecom infrastructure, Call Center Agents primarily handle customer interactions and support. Both roles are essential in communication industries but differ in technical complexity and daily tasks.

What are popular job titles related to Pbx jobs in Virginia? For Pbx jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Pbx jobs in Virginia look for? The top searched job categories for Pbx jobs in Virginia are:
Pbx jobs near you
Infographic showing various Pbx job openings in Virginia as of August 2026, with employment types broken down into 4% As Needed, 63% Full Time, 23% Part Time, 4% Temporary, 4% Contract, and 2% Nights. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $41,236 per year, or $19.8 per hour.

Voice/UCCE Engineer

EROS Technologies, Inc.

Mclean, VA • On-site

Contractor

Re-posted 4 days ago

Job description

Company Description

EROS Technologies was founded with a simple motive of offering the clients exactly what they want, how they want and when they want it. By leveraging for its clients its technological edge and right-sourcing advantage, EROS in a short period of time has grown to become one of the most trusted strategic technology partners. Treating every client as the top priority, we customize our solutions and services to align with the unique needs of each client.

Job Description

Title: - Voice/UCCE Engineer

Location: - McLean, VA

Duration: - 6 Month

Duties and Responsibilities:

Qualifications

Minimum 7 years related experience in the networked voice and call center environments

High-end experience in PBX and/or Call Center systems engineering experience

Bachelor's degree in Computer Science, Engineering or related discipline: equivalent experience is acceptable

Willingness to travel up to 25% of time

Expert Knowledge of Cisco IP telephony and UCC Call Center technologies and solutions

Excellent Customer Service and communication skills

Experience in the administration and support of Cisco's UC portfolio including but not limited to CUCM, CUC, Unity, UCCE, CUPS, VG, CUBE, CER, and CVP

Knowledge in CVP scripting and call control

Experience with a Work Force Optimization platform integration

Strong critical thinking and analytical skills

Ability to manage and influence individuals to obtain maximum results

Highly effective communicator (written & verbal)

Certification level of a CCNP Voice at a minimum, CCIE Voice Desire.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Eros Technologies logo

About Eros Technologies

Sourced by ZipRecruiter

We create a culture that inspires us to work smart, together. Experience Eros is dedicated to delivering services to all our Fortune 100 to Fortune 500, SME, and Enterprise customers in the USA, Canada, and India. Eros Technologies is a leading Global Consulting and IT services company, offering a wider variety of solutions customized to the needs of demanding industries and diversified business environments. We help clients move forward in every part of their businesses, from strategic planning to day-to-day operations by enhancing our consulting and outsourcing expertise with alliances and other capabilities. Eros can mobilize the right people, skills, and technologies to help its clients improve their performances. We create Solutions with the aim of increasing your organization’s efficiency, productivity, and profits.

Industry

Human resources consulting services

Company size

1,001 - 5,000 Employees

Headquarters location

Lewes, DE, US

Year founded

2015

Social media

Facebook

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