ZipRecruiter

Log In

2

Remote Hotel Telephone Operator Jobs in Virginia

Jbnetworking

Booking Agent - Remote

Richmond, VA · Remote

$30K - $70K/hr

Research hotels, resorts, cruises, tours, vacation packages, and other travel options * Assist ... Participate in available training from cruise lines, resorts, tour operators, and other travel ...

New

Maximus

CSR I Operations (Temporary, Remote Lawrence KS)

VA · On-site +1

$16 - $21.75/hr

... telephone, emails, web chats, or written letters). - Calls are basic and routine. - Uses ... standard operating procedures such as filling out timesheets, adhering to privacy rules and ...

Maximus

CSR I Operations (Temporary, Remote McAllen, TX)

VA · On-site +1

$16 - $21.75/hr

... telephone, emails, web chats, or written letters). - Calls are basic and routine. - Uses ... standard operating procedures such as filling out timesheets, adhering to privacy rules and ...

Maximus

CSR II Operations (Temporary, Remote)

VA · On-site +1

$16 - $21.75/hr

... telephone, emails, web chats, or written letters). - Calls are predominantly routine, but may ... operating procedures, such as, filling out timesheets and adhering to privacy rules - May be ...

New

ManTech International

Remote Support Technician

Mclean, VA · On-site +1

$75K - $125K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Work required shift from 9:30 AM to 6:00 PM as part of a coverage team operating 24x7 support, to ... Experience resolving technical problems and answering queries via telephone or self-service ...

Maximus

CSR II Operations (Temporary, Remote McAllen, TX)

VA · On-site +1

$16 - $21.75/hr

... telephone, emails, web chats, or written letters). - Calls are predominantly routine, but may ... operating procedures, such as, filling out timesheets and adhering to privacy rules - May be ...

Maximus

CSR II Operations (Temporary, Remote Lawrence KS)

VA · On-site +1

$16 - $21.75/hr

... telephone, emails, web chats, or written letters). - Calls are predominantly routine, but may ... operating procedures, such as, filling out timesheets and adhering to privacy rules - May be ...

PERIKIN ENTERPRISES LLC

Mid-Level Business Analyst

Herndon, VA · On-site +1

$85K - $102K/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... via telephone and email. Additionally, this individual will provide analysis and reporting of ... However, remote and offsite support may be considered. WORK CONTEXT Most AQD Government employees ...

ComForCare

Weekend On Call Coordinator

Annandale, VA · On-site +1

$125/day

  • Retirement

Demonstrates a positive and professional manner according to Agency policy This is a remote ... and operated ComForCare franchisee. Equal Opportunity Employer: Disability/Veteran.

New

TekSynap

System Engineer Cisco PBX (VoSIP)

Arlington, VA · On-site +1

$48K - $125K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Operate and maintain Government-furnished telephone/telecommunications equipment, including VoIP ... Proven experience in operating and maintaining VoIP and VoSIP systems. * Experience with ...

All JobsHotel Telephone Operator JobsRemote Hotel Telephone Operator JobsRemote Hotel Telephone Operator Jobs in Virginia

Remote Hotel Telephone Operator information

What is a remote hotel telephone operator?

Remote hotel telephone operators are professionals who manage incoming and outgoing calls for hotels while working from a location outside the hotel premises. They handle guest inquiries, reservations, wake-up calls, and direct calls to appropriate hotel departments. By working remotely, they help hotels provide 24/7 communication support without needing on-site staff. This role requires excellent communication skills, familiarity with hotel operations, and the ability to use phone and computer systems efficiently.

What are some common challenges faced by remote hotel telephone operators, and how can they be managed?

Remote hotel telephone operators often face challenges such as managing high call volumes, handling guest concerns without being physically present, and coordinating with on-site staff effectively. To overcome these, operators rely on strong communication skills, clear documentation, and familiarity with the hotel’s procedures and reservation systems. Utilizing collaboration tools and maintaining regular check-ins with the front desk team can help ensure smooth operations and timely resolution of guest requests.

What are the key skills and qualifications needed to thrive as a remote hotel telephone operator?

To thrive as a Remote Hotel Telephone Operator, you need strong verbal communication skills, attention to detail, and familiarity with hospitality industry protocols, often supported by a high school diploma or equivalent. Comfort with hotel reservation systems, multi-line phone systems, and customer relationship management (CRM) software is typically required. A courteous demeanor, problem-solving abilities, and patience are important soft skills for handling diverse guest inquiries and resolving issues efficiently. These skills ensure excellent guest service, accurate information handling, and smooth hotel operations, even when working remotely.

What are popular job titles related to Remote Hotel Telephone Operator jobs in Virginia?

For Remote Hotel Telephone Operator jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Remote Hotel Telephone Operator jobs in Virginia look for?

The top searched job categories for Remote Hotel Telephone Operator jobs in Virginia are:

What cities in Virginia are hiring for Remote Hotel Telephone Operator jobs?

Cities in Virginia with the most Remote Hotel Telephone Operator job openings:

Remote Hotel Telephone Operator jobs near you
Infographic showing various Remote Hotel Telephone Operator job openings in Virginia as of August 2026, with employment types broken down into 40% Full Time, 58% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution.

Booking Agent - Remote

Jbnetworking

Richmond, VA • Remote

$30K - $70K/hr

Full-time

Posted 2 days ago

New

Job description

We are seeking a motivated, organized, and customer-focused Booking Agent to assist clients with researching, planning, and coordinating travel arrangements.

In this remote role, you will work with clients to understand their travel preferences, research available options, assist with reservation details, and provide ongoing support throughout the travel planning process.

This opportunity is ideal for someone who enjoys helping people, researching destinations, staying organized, and creating positive customer experiences.

Previous travel industry experience is helpful but not required. Training and ongoing resources are available.

Key Responsibilities
  • Communicate with clients to understand their travel needs, preferences, and budgets
  • Research hotels, resorts, cruises, tours, vacation packages, and other travel options
  • Assist clients with coordinating and completing travel reservations
  • Provide accurate information regarding destinations, accommodations, and available travel options
  • Review reservation details for accuracy
  • Communicate with travel suppliers regarding reservations and client requests
  • Assist clients with reservation updates and changes when necessary
  • Maintain organized records of client communications and travel arrangements
  • Follow up with clients before travel to help ensure important details are addressed
  • Stay informed about supplier updates, promotions, destinations, and travel policies
  • Provide professional customer support throughout the travel planning process
Qualifications
  • Strong written and verbal communication skills
  • Excellent customer service and interpersonal skills
  • Organized with strong attention to detail
  • Comfortable researching information online
  • Basic computer and internet proficiency
  • Ability to learn online booking and supplier platforms
  • Strong time-management and follow-up skills
  • Self-motivated and comfortable working independently in a remote environment
  • Ability to manage multiple client requests and priorities
  • Previous experience in customer service, hospitality, reservations, or travel is helpful but not required
  • Interest in travel and helping others plan memorable experiences
Why Choose Us?

We provide access to training, resources, and ongoing support designed to help you develop your travel industry knowledge and strengthen your client-service skills.

  • Remote Environment: Manage client communication and travel planning responsibilities remotely
  • Flexible Scheduling: Organize your schedule around your availability and client needs
  • Training Available: Learn travel research, booking processes, supplier platforms, and customer service procedures
  • No Previous Travel Experience Required: Bring your communication skills, professionalism, and willingness to learn
  • Ongoing Support: Access team resources, educational opportunities, and continued guidance
  • Supplier Education: Participate in available training from cruise lines, resorts, tour operators, and other travel suppliers
  • Professional Development: Build skills in customer service, sales, organization, research, communication, and travel planning
  • Variety of Travel: Research and coordinate cruises, resorts, hotels, vacation packages, tours, and other travel experiences
  • Industry Knowledge: Continue developing your knowledge of destinations, suppliers, and travel products
How to Apply

If you are organized, customer-focused, and interested in helping people research and coordinate their travel plans, we encourage you to apply.

Previous travel experience is not required. Applicants with backgrounds in customer service, hospitality, sales, administration, or other client-facing roles are encouraged to apply.

Take the next step and learn more about becoming a Booking Agent in the travel industry.