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Remote Telephone Operator Jobs in Virginia (NOW HIRING)

Maximus

CSR I Operations (Temporary, Remote Lawrence KS)

VA · On-site +1

$16 - $21.75/hr

... telephone, emails, web chats, or written letters). - Calls are basic and routine. - Uses ... standard operating procedures such as filling out timesheets, adhering to privacy rules and ...

Maximus

CSR I Operations (Temporary, Remote McAllen, TX)

VA · On-site +1

$16 - $21.75/hr

... telephone, emails, web chats, or written letters). - Calls are basic and routine. - Uses ... standard operating procedures such as filling out timesheets, adhering to privacy rules and ...

ManTech International

Remote Support Technician

Mclean, VA · On-site +1

$75K - $125K/yr

Work required shift from 9:30 AM to 6:00 PM as part of a coverage team operating 24x7 support, to ... Experience resolving technical problems and answering queries via telephone or self-service ...

Maximus

CSR II Operations (Temporary, Remote McAllen, TX)

VA · On-site +1

$16 - $21.75/hr

... telephone, emails, web chats, or written letters). - Calls are predominantly routine, but may ... operating procedures, such as, filling out timesheets and adhering to privacy rules - May be ...

Maximus

CSR II Operations (Temporary, Remote Lawrence KS)

VA · On-site +1

$16 - $21.75/hr

... telephone, emails, web chats, or written letters). - Calls are predominantly routine, but may ... operating procedures, such as, filling out timesheets and adhering to privacy rules - May be ...

Maximus

Help Desk Lead

This position is fully remote. Employment is contingent upon successful completion of a CMS client ... and operating system configuration issues, are properly coordinated, monitored, tracked, and ...

Kastle Systems

Customer Care Rep. I

Falls Church, VA · Remote

$35K - $50K/yr

Kastle's integrated security solution, including access control, video, and remote video monitoring ... Clear speaking voice and excellent telephone manner. * Excellent organizational skills. * Desire to ...

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All JobsTelephone Operator JobsRemote Telephone Operator JobsRemote Telephone Operator Jobs in Virginia

Remote Telephone Operator information

See Virginia salary details

$9

$17

$25

How much do remote telephone operator jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote telephone operator in Virginia is $17.71, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $19.33 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote telephone operator?

To thrive as a Remote Telephone Operator, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Strong problem-solving abilities, patience, and professionalism help you stand out in handling diverse caller situations. These skills ensure efficient call handling, positive customer experiences, and effective resolution of inquiries or issues.

What are some common challenges faced by remote telephone operators and how can they be addressed?

Remote telephone operators often encounter challenges such as maintaining clear communication despite potential technical issues, managing high call volumes, and minimizing distractions in a home-based environment. To address these, it's important to have a reliable internet connection, invest in quality headsets, and set up a dedicated workspace free from interruptions. Additionally, staying organized and using call management software can help operators handle multiple tasks efficiently while maintaining professionalism.

What is the difference between Remote Telephone Operator vs Customer Service Representative?

AspectRemote Telephone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or office settingsHome-based, call centers, or office settings
Industry UsageTelecommunications, emergency services, customer supportRetail, tech, banking, and various service industries
Job FocusHandling calls, routing, basic info provisionResolving customer issues, providing product info, support

While both roles involve communication via phone, Remote Telephone Operators primarily handle call routing and basic information, often in specialized industries like emergency services. Customer Service Representatives focus on resolving customer issues and providing support across diverse industries. Both roles require strong communication skills and can be performed remotely, but their core responsibilities differ.

What is a remote telephone operator?

Remote telephone operators are professionals who manage incoming and outgoing calls for organizations or clients from a remote location, such as their home. They handle a variety of tasks including answering customer inquiries, directing calls, taking messages, and sometimes providing basic support or information. This role typically requires strong communication skills, the ability to multitask, and a reliable internet connection. Many companies hire remote telephone operators to provide flexible customer service coverage without the need for on-site staff.
What are the most commonly searched types of Telephone Operator jobs in Virginia? The most popular types of Telephone Operator jobs in Virginia are:
What are popular job titles related to Remote Telephone Operator jobs in Virginia? For Remote Telephone Operator jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Remote Telephone Operator jobs in Virginia look for? The top searched job categories for Remote Telephone Operator jobs in Virginia are:
What cities in Virginia are hiring for Remote Telephone Operator jobs? Cities in Virginia with the most Remote Telephone Operator job openings:
Remote Telephone Operator jobs near you
Infographic showing various Remote Telephone Operator job openings in Virginia as of August 2026, with employment types broken down into 44% Full Time, 53% Part Time, 2% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $36,829 per year, or $17.7 per hour.

Remote Registered Nurse (RN) / Licensed Practical Nurse (LPN)

VISTAR EYE CENTER INC

Salem, VA • Remote

$30 - $39/hr

Other

Medical, Life, Retirement, PTO

Re-posted 28 days ago

Job description

Roanoke Valley Center for Sight is seeking a compassionate, organized, and motivated RN or LPN to join our team. This position is ideal for a healthcare professional who enjoys patient communication, care coordination, and providing exceptional support while working remotely.

Roanoke Valley Center for Sight offers a friendly, fast-paced work environment that promotes learning and professional growth, along with an excellent benefits package, including:

  • Full-time | 4-day workweek (10-hour shifts)
  • Pay: $30.00–$39.00/hour
  • Health insurance effective immediately
  • Company-paid life insurance
  • 401(k)
  • Paid Time Off (PTO)
  • Paid Sick Leave
  • Six paid holidays
  • 50% gym membership discount
  • Employee Referral Program

Position Summary

The Remote RN/LPN is responsible for supporting patients through the pre-operative process by conducting telephone assessments, verifying health information, and documenting accurate clinical information in the electronic health record (EHR). This position works closely with physicians, surgical coordinators, and surgery center staff to help ensure patients are safe and prepared for surgery. Responsibilities may also include coordinating and obtaining medical clearances, providing patient education, and communicating important updates to the care team. The ideal candidate has strong clinical judgment, excellent communication and organizational skills, and is able to work independently while managing multiple priorities in a remote environment. A reliable high-speed internet connection is required.

Responsibilities include, but are not limited to:

  • Participate as an active member of the healthcare team to provide high-quality patient care.
  • Organize time and prioritize responsibilities to ensure efficient patient care and case management.
  • Review patient medical records, assess needs, and develop appropriate plans of care using sound clinical judgment.
  • Conduct pre-operative patient calls to review medical history, provide education, and prepare patients for their upcoming procedure.
  • Educate patients and caregivers on routine care, surgical expectations, post-operative instructions, medications, and follow-up care.
  • Coordinate patient care with physicians and clinical staff to ensure continuity of care throughout the surgical process.
  • Respond promptly to patient, provider, and staff inquiries while communicating patient status accurately and professionally.
  • Accurately interpret verbal orders, document patient interactions, and maintain complete and timely medical records.
  • Verify patient and caregiver understanding of instructions and address questions or concerns as appropriate.

Experience

  • Evidence of leadership qualities.
  • Strong ethical and moral character references.
  • Ambulatory Surgery Center (ASC), ophthalmology, or telephone triage experience is preferred.
  • Computer literacy is preferred.
  • Membership in local, state, and national professional organizations is preferred.
  • Must be proficient with computer use

Certificate/License

  • RN or LPN with an active license issued by the Virginia Board of Nursing.
  • Current Basic Life Support (BLS) certification preferred.

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