ZipRecruiter

Log In

2

Remote Telephone Operator Jobs in Virginia (NOW HIRING)

TEKsystems

Customer Service Representative

Ashland, VA · Remote

$18.50/hr

This is a remote, contract position that will support the team during their busiest season. Skills You must have at least 3 years of customer service experience, ideally in a remote capacity working ...

Akina Pharmacy

Customer Service Representative

Sterling, VA · On-site +1

$17 - $22/hr

As a people-first organization, we embrace the Entrepreneurial Operating System (EOS) to ensure our success by prioritizing the recruitment and development of exceptional talent. Joining Akina means ...

previous page

Showing results 41-60

All JobsTelephone Operator JobsRemote Telephone Operator JobsRemote Telephone Operator Jobs in Virginia

Remote Telephone Operator information

See Virginia salary details

$9

$17

$25

How much do remote telephone operator jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote telephone operator in Virginia is $17.71, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $19.33 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote telephone operator?

To thrive as a Remote Telephone Operator, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Strong problem-solving abilities, patience, and professionalism help you stand out in handling diverse caller situations. These skills ensure efficient call handling, positive customer experiences, and effective resolution of inquiries or issues.

What are some common challenges faced by remote telephone operators and how can they be addressed?

Remote telephone operators often encounter challenges such as maintaining clear communication despite potential technical issues, managing high call volumes, and minimizing distractions in a home-based environment. To address these, it's important to have a reliable internet connection, invest in quality headsets, and set up a dedicated workspace free from interruptions. Additionally, staying organized and using call management software can help operators handle multiple tasks efficiently while maintaining professionalism.

What is the difference between Remote Telephone Operator vs Customer Service Representative?

AspectRemote Telephone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or office settingsHome-based, call centers, or office settings
Industry UsageTelecommunications, emergency services, customer supportRetail, tech, banking, and various service industries
Job FocusHandling calls, routing, basic info provisionResolving customer issues, providing product info, support

While both roles involve communication via phone, Remote Telephone Operators primarily handle call routing and basic information, often in specialized industries like emergency services. Customer Service Representatives focus on resolving customer issues and providing support across diverse industries. Both roles require strong communication skills and can be performed remotely, but their core responsibilities differ.

What is a remote telephone operator?

Remote telephone operators are professionals who manage incoming and outgoing calls for organizations or clients from a remote location, such as their home. They handle a variety of tasks including answering customer inquiries, directing calls, taking messages, and sometimes providing basic support or information. This role typically requires strong communication skills, the ability to multitask, and a reliable internet connection. Many companies hire remote telephone operators to provide flexible customer service coverage without the need for on-site staff.
What are the most commonly searched types of Telephone Operator jobs in Virginia? The most popular types of Telephone Operator jobs in Virginia are:
What are popular job titles related to Remote Telephone Operator jobs in Virginia? For Remote Telephone Operator jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Remote Telephone Operator jobs in Virginia look for? The top searched job categories for Remote Telephone Operator jobs in Virginia are:
What cities in Virginia are hiring for Remote Telephone Operator jobs? Cities in Virginia with the most Remote Telephone Operator job openings:
Remote Telephone Operator jobs near you
Infographic showing various Remote Telephone Operator job openings in Virginia as of August 2026, with employment types broken down into 44% Full Time, 53% Part Time, 2% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $36,829 per year, or $17.7 per hour.

Receptionist (Home Office)

Commonwealth Senior Living

Charlottesville, VA • On-site, Remote

$20 - $21/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Commonwealth Senior Living rating

5.4

Company rating: 5.4 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

179th of 239 rated social care providers

Job description

Hourly range: $20-$21
The Receptionist is a critical person and serves as first point of contact for guests, visitors, and vendors. A courteous, professional manner and appearance are essential for good public relations. The main objective is to assist the Director of Administrative Services and the Office Manager in helping the Home Office to run smoothly.
Qualifications
• High school education or equivalent required.
• Must be punctual and dependable. Hours are 9am-5pm (M-F) - 1hr lunch.
• Must be able to read, write, speak and understand the English language.
• Prior experience in working with public.
• Basic computer skills essential.
• Must be comfortable with a multi-line and wireless telephone system, answering, taking messages and transferring calls.
• Must be in good physical and mental health.
• Must have an interest in people, especially the geriatric population.
• Ability to work without close supervision and to follow verbal and written instructions.
• Must use tact and courtesy in dealing with staff, residents, their families and visitors.
• Must possess the ability to communicate effectively with all levels of management, employees and outside contacts.
• Must be level-headed in emergency situations and have an acute sense of responsibility.
• Must possess a spirit of cooperation and enthusiasm.
• Must attend all mandatory company meetings and specified training sessions.
• Must maintain confidentiality.
Areas of Primary Responsibility
• Receive guests and visitors.
• Assist visitors in finding employee offices/conference rooms.
• Answer telephone, takes messages (to include caller's name, telephone number, time and date of call), respond to all requests, and forward information to other staff members.
• Announce appointments and arrivals to appropriate staff.
• Type memos, correspondence, reports, and other documents as requested.
• Back-up for sorting mail and distributing appropriately to mailboxes.
• Assists Director of Administrative Services/Compliance Manager.
• Order lunches, snacks, drinks for business meetings.
• Create, ship, and receive FedEx/UPS shipments.
• Create and maintain an atmosphere of warmth, personal interest and positive emphasis.
• Maintain confidentiality of all pertinent resident information to ensure that resident rights are protected.
• Be knowledgeable about communities and services while providing families and/or prospective residents with information requested.
• Assemble and maintain information packets and notebooks as needed.
• Keep front desk and lobby area neat and organized at all times.
• Perform other duties as assigned by Director of Administrative Services/Compliance Manager.

What Commonwealth Senior Living employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply