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Hourly Remote Customer Service Representative Jobs in Virginia

AO Globe Life

Remote CSR Agent Entry Level

Norfolk, VA · On-site +1

$14 - $19/hr

Remote Customer Service Representative | Client Success Specialist | Work From Home Company: Globe Life AO Location: 100% Remote (United States) Help Clients. Build Relationships. Grow Your Career.

MCI Military Recruitment

$14/hr

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... We are seeking a dedicated and customer-focused Customer Service Representative to join our team.

Liveops

Remote Customer Service Representative

Reston, VA · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Vienna, VA · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

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Hourly Remote Customer Service Representative information

What is an hourly remote customer service representative?

An Hourly Remote Customer Service Representative is a professional who assists customers with inquiries, complaints, or support needs from a remote location, typically working from home and being paid an hourly wage. Their responsibilities often include answering phone calls, responding to emails or chat messages, and helping resolve issues related to products or services. This role requires strong communication skills, proficiency with computers and customer service software, and the ability to work independently. Many companies hire remote representatives to provide flexible support across different time zones. The position offers the convenience of working from any location with reliable internet access.

What are the key skills and qualifications needed to thrive as an hourly remote customer service representative?

To thrive as an Hourly Remote Customer Service Representative, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and common office tools like email and chat platforms is typically required. Strong soft skills such as patience, empathy, and self-motivation help you connect with customers and work independently from home. These skills ensure efficient issue resolution, positive customer experiences, and reliable performance in a remote work environment.

What are some common challenges faced by hourly remote customer service representatives, and how can they be overcome?

Hourly remote customer service representatives often face challenges such as managing distractions in a home environment, staying motivated during repetitive tasks, and communicating effectively without in-person cues. To overcome these, it's important to establish a dedicated workspace, set clear boundaries with household members, and use productivity tools to stay organized. Regular check-ins with team leaders and actively participating in virtual team meetings can also help maintain a sense of connection and ensure you are aligned with company goals.

What are the most commonly searched types of Remote Customer Service Representative jobs in Virginia?

The most popular types of Remote Customer Service Representative jobs in Virginia are:

What are popular job titles related to Hourly Remote Customer Service Representative jobs in Virginia?

For Hourly Remote Customer Service Representative jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Hourly Remote Customer Service Representative jobs in Virginia look for?

The top searched job categories for Hourly Remote Customer Service Representative jobs in Virginia are:

What cities in Virginia are hiring for Hourly Remote Customer Service Representative jobs?

Cities in Virginia with the most Hourly Remote Customer Service Representative job openings:

Hourly Remote Customer Service Representative jobs near you
Infographic showing various Hourly Remote Customer Service Representative job openings in Virginia as of August 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% Remote job distribution.

Remote Customer Service Representative | Work From Home | Weekly Pay

Hampton, VA • On-site, Remote

Globe Life American Income Division
Insurance Services • 11 - 50 employees
Learn more about Globe Life American Income Divisionexternal

$15.50 - $21/hr

Full-time

Medical, Life

Posted 11 days ago

Job description

Remote Customer Service Representative / Work From Home / Weekly Pay
Company: AO | Globe Life
Location: 100% Remote - United States
Schedule: Full-Time | Flexible Schedule
Experience: Entry-Level | No Insurance Experience Required
Compensation: Commission-Based | Weekly Pay + Performance BonusesProfessional. Purpose-Driven. 100% Remote.
Are you looking for a work-from-home career where you can help people, build meaningful relationships, and create long-term professional growth?
AO is seeking enthusiastic, dependable, and people-focused individuals to join our growing team as Remote Customer Service Representatives. You'll work virtually with individuals and families, helping them understand available benefits, answering questions, assisting with enrollment, and providing professional ongoing support.
Our mission is at the heart of what we do:"Protect Every Child. Serve All Working People."
If you're motivated, coachable, and committed to providing an exceptional customer experience, we'll provide the training, mentorship, licensing guidance, and ongoing support needed to help you succeed.
• 100% Work From Home
• Flexible Scheduling
• Weekly Commission Pay + Performance Bonuses
• Qualified Leads Provided - No Cold Calling
• No Previous Insurance Experience Required
• Comprehensive Training & Mentorship
• Leadership & Career Advancement OpportunitiesWhat You'll Do
As a Remote Customer Service Representative, you'll serve as a trusted resource for clients and their families.Provide Exceptional Customer Service
  • Meet with clients through scheduled Zoom and phone appointments
  • Listen carefully to understand each client's individual needs
  • Answer questions regarding available benefits and coverage options
  • Explain life, accident, and supplemental health insurance benefits clearly and professionally
  • Assist eligible clients with applications and enrollment
  • Provide ongoing service and support following enrollment
Build Long-Term Client Relationships
  • Create a positive, professional client experience
  • Build trust through active listening and thoughtful communication
  • Maintain consistent follow-up with clients
  • Assist with policy reviews, beneficiary updates, and service requests
  • Develop lasting relationships through reliable, personalized support
Stay Organized & Professional
  • Manage virtual appointments and follow-up activities
  • Maintain accurate digital client records
  • Utilize Zoom, email, CRM systems, and other virtual tools
  • Follow company procedures and applicable state requirements
  • Maintain professionalism, integrity, and confidentiality
Why Join AO?
🏠 100% Remote Work
Work from home with the flexibility and technology needed to build your career virtually.
Enjoy:
  • No daily commute
  • Virtual client appointments
  • Remote training and coaching
  • Modern digital systems and resources
  • Support from a connected virtual team
⏰ Flexible Scheduling
Create a schedule that supports your personal responsibilities and professional goals while maintaining the consistency needed for success.
📞 Qualified Leads Provided
Spend your time helping individuals who have requested information about available benefits.
No traditional cold calling and no purchasing leads.Weekly Pay + Performance-Based Earning Potential
Compensation opportunities include:
  • Weekly commission-based pay
  • Performance bonuses
  • Uncapped earning potential
  • Renewal and residual income opportunities
  • Leadership compensation opportunities
  • Performance recognition and incentives

This is a commission-based opportunity rather than an hourly or salaried customer service position. Individual earnings vary based on production and performance.Training & Professional Development
No previous insurance experience is required.
You'll receive:
  • Comprehensive virtual onboarding
  • Insurance licensing guidance
  • Benefits and product education
  • Customer service and communication training
  • Virtual appointment and enrollment training
  • Weekly professional development
  • One-on-one mentorship and coaching
  • Leadership development opportunities

We value coachability, professionalism, consistency, and willingness to learn.Benefits & Professional Support
Qualifying representatives may have access to:
  • Health insurance reimbursement program
  • Company-supported life insurance
  • Accidental death benefit coverage
  • Renewal and residual income opportunities
  • Leadership development programs
  • Professional conferences and recognition events
  • Performance-based incentive travel
  • Long-term career advancement opportunities
What We're Looking For
You may be a great fit if you demonstrate:
  • Excellent communication and active-listening skills
  • Genuine interest in helping people
  • Positive and professional attitude
  • Strong problem-solving abilities
  • Dependability and personal accountability
  • Strong organization and time-management skills
  • Self-motivation and consistent work ethic
  • Ability to work independently from home
  • Comfort learning new technology
  • Coachability and a growth-oriented mindset
No Industry Experience Required
Experience in customer service, retail, hospitality, healthcare, education, banking, administrative support, call centers, military service, client relations, or sales can transfer well to this opportunity-but isn't required.Minimum Requirements
Applicants must:
  • Be at least 18 years of age
  • Be physically located within the United States
  • Be legally authorized to work in the United States
  • Have access to a computer or laptop with webcam and microphone
  • Maintain reliable high-speed internet
  • Have a quiet, professional workspace
  • Be comfortable using Zoom and web-based technology
  • Be willing and able to obtain the required state Life & Health Insurance License

Licensing guidance and support are provided.Career Growth Opportunities
For individuals interested in professional advancement, opportunities may be available to progress into:
Customer Service Representative → Benefits Specialist → Senior Representative → Trainer/Mentor → Team Leadership → Management
Advancement is based on performance, consistency, professional development, and leadership-not seniority.100% Virtual Interview Process
Qualified applicants will complete a brief career overview covering the position, compensation structure, licensing requirements, training, and advancement opportunities.
Candidates interested in moving forward will then have the opportunity to schedule a live Zoom interview with our hiring team.Build a Career That Makes a Difference
If you're looking for a professional, purpose-driven remote career where you can help families, develop valuable skills, enjoy schedule flexibility, and build long-term earning and advancement potential, we'd love to hear from you.Apply today to be considered for our Remote Customer Service Representative opportunity.Work From Home. Serve With Purpose. Help Families. Build Your Future. 🚀

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