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Telephone Operator Jobs in Virginia (NOW HIRING)

C W Wright

Certified Crane Operator

Virginia Beach, VA · On-site

Certified Crane Operator CW Wright Construction Company is a leading provider of high-quality ... telephone special hotline construction, substations, cable splicing, foundations, horizontal and ...

C W Wright

Certified Crane Operator

Virginia Beach, VA · On-site

Certified Crane Operator CW Wright Construction Company is a leading provider of high-quality ... telephone special hotline construction, substations, cable splicing, foundations, horizontal and ...

C W Wright

Certified Crane Operator

Virginia Beach, VA · On-site

Certified Crane Operator CW Wright Construction Company is a leading provider of high-quality ... telephone special hotline construction, substations, cable splicing, foundations, horizontal and ...

The Scoular Company

Associate Elevator Operator

Windsor, VA · On-site

$15 - $19.25/hr

Scoular is seeking motivated grain elevator operators to join our team and contribute to our ... Greet customers and visitors (both in person and via telephone) in a professional and courteous ...

Scoular

Associate Elevator Operator

Windsor, VA · On-site

$15 - $19.25/hr

Scoular is seeking motivated grain elevator operators to join our team and contribute to our ... Greet customers and visitors (both in person and via telephone) in a professional and courteous ...

Crowder Constructors Inc

Crane Operator

Fries, VA · On-site

Crane Operator Since 1947, Crowder has built a legacy of success in the construction industry. We ... or telephone. * Read and interpret lifting capacity charts. * May direct workers engaged in ...

SMITH ROWE, LLC

Crane Operator

Fries, VA · On-site

Crane Operator Since 1947, Crowder has built a legacy of success in the construction industry. We ... or telephone. * Read and interpret lifting capacity charts. * May direct workers engaged in ...

Fred Smith Company

Crane Operator

Fries, VA · On-site

Crane Operator Since 1947, Crowder has built a legacy of success in the construction industry. We ... or telephone. * Read and interpret lifting capacity charts. * May direct workers engaged in ...

Kalahari Resorts & Conventions

PBX Operator

Woodford, VA · On-site

$14 - $16/hr

PBX Operator Kalahari Resorts & Conventions is seeking a PBX Operator. In this role, you will be ... telephone; during check-in and at check-out, while maximizing room revenue and occupancy. As part ...

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All JobsTelephone Operator JobsTelephone Operator Jobs in Virginia

Telephone Operator information

See Virginia salary details

$9

$17

$25

How much do telephone operator jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for telephone operator in Virginia is $17.71, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $19.33 per hour, depending on experience, location, and employer.

What does a telephone operator do?

A Telephone Operator is responsible for answering, connecting, and transferring telephone calls in organizations such as businesses, hotels, or call centers. They provide information, route calls to the appropriate departments or individuals, and may also handle emergency calls or provide directory assistance. Telephone Operators often use computerized switchboards or telephony systems to manage multiple lines efficiently. Good communication skills, patience, and the ability to handle high call volumes are essential in this role.

What are the key skills and qualifications needed to thrive as a telephone operator, and why are they important?

To thrive as a Telephone Operator, you need excellent verbal communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call routing software, and office communication tools is typically required. Strong customer service orientation, patience, and the ability to remain calm under pressure are important soft skills for this role. These skills and qualities are crucial for ensuring efficient call management and delivering a positive experience to callers.

How does a telephone operator typically handle high call volumes during peak periods?

During peak periods, Telephone Operators often rely on established call-handling procedures and multitasking skills to manage high call volumes efficiently. They may use automated call distribution systems to queue and route calls, prioritize urgent requests, and maintain clear communication with team members to ensure prompt responses. Staying calm under pressure and adhering to scripts or guidelines helps operators provide consistent, courteous service even during busy times. Teamwork and communication with supervisors are also essential to address any technical or customer service challenges that may arise.

What is the difference between Telephone Operator vs Customer Service Representative?

AspectTelephone OperatorCustomer Service Representative
Primary RoleConnect calls, handle switchboard operations, direct calls within organizationsAssist customers, handle inquiries, resolve issues related to products or services
Work EnvironmentSwitchboards, front desks, office settingsCall centers, retail, online support, office environments
Required SkillsCommunication, multitasking, basic technical knowledgeCommunication, problem-solving, product knowledge
Common CertificationsNone typically required, some technical trainingCustomer service certifications often preferred

While both roles involve communication and customer interaction, Telephone Operators primarily manage call connections within organizations, whereas Customer Service Representatives focus on assisting customers with products or services. The roles often overlap in communication skills but differ in scope and environment.

How much did telephone operators make?

Telephone operators typically earned a median annual wage of around $35,000 to $45,000 in recent years. Wages varied based on experience, location, and the complexity of the calls handled, with some operators earning higher salaries in urban areas or with specialized skills.

How to become a telephone operator?

To become a telephone operator, candidates typically need a high school diploma or equivalent and strong communication skills. On-the-job training is common, and familiarity with telephone systems and customer service is beneficial; some positions may require basic computer skills.

What is the role of a telephone operator?

A telephone operator is responsible for connecting calls, assisting callers, and managing communication systems in organizations or telephone exchanges. They often use switchboards or automated systems and require good communication and technical skills to handle inquiries efficiently.

What are the most commonly searched types of Telephone Operator jobs in Virginia?

The most popular types of Telephone Operator jobs in Virginia are:

What are popular job titles related to Telephone Operator jobs in Virginia?

For Telephone Operator jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Telephone Operator jobs in Virginia look for?

The top searched job categories for Telephone Operator jobs in Virginia are:

What cities in Virginia are hiring for Telephone Operator jobs?

Cities in Virginia with the most Telephone Operator job openings:

What are popular job titles related to Telephone Operator jobs in VA?

For Telephone Operator jobs in VA, the most frequently searched job titles are:

Telephone Operator jobs near you
Infographic showing various Telephone Operator job openings in Virginia as of August 2026, with employment types broken down into 47% Full Time, 51% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $36,829 per year, or $17.7 per hour.

Certified Crane Operator

C W Wright

Virginia Beach, VA • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Job description

Certified Crane Operator

CW Wright Construction Company is a leading provider of high-quality turnkey transmission, substation, distribution, and solar facility construction services for electric utilities in the Mid-Atlantic, Northeast, Southeast, and Midwest regions of the United States. Our expertise comprises all aspects of utility work including overhead, underground, transmission, telephone special hotline construction, substations, cable splicing, foundations, horizontal and directional boring, and right-of-way clearing.

We are seeking a Certified Crane Operator to join our busy Central Transmission team in the VA and NC regions. This role is critical to safely and efficiently operating cranes and other heavy equipment in support of utility construction projects. The ideal candidate has a strong background in crane operation, excellent safety awareness, and flexibility to travel for work across multiple locations.

Company Benefits

  • Medical, Prescription, Dental and Vision benefits that start the first of the month after 30 days.
  • Company Paid, Basic Life, AD&D, and Basic Short-Term Disability.
  • 401 (k) with company match.
  • Paid Holidays and Vacation.
  • State and Federally accredited Lineman Apprenticeship program.
  • Company Paid Flame Retardant Clothing.
  • Per Diem for work more than 75 miles or more from home.

Essential Duties and Responsibilities

  • Operate cranes (swing cab, fixed cab, boom trucks, etc.) in line with NCCCO certification and company safety standards.
  • Read and interpret load charts and rigging requirements to plan safe lifts.
  • Perform daily equipment inspections and basic maintenance.
  • Work closely with signal persons and ground crews to execute lifts.
  • Transport equipment to and from job sites across multiple states.
  • Operate a variety of heavy equipment as needed (e.g., crane, backhoe, skid steer, excavator, winch cat, cable plow, rubber tire loader, etc.).
  • Safely work around utilities within energized environments.
  • Follow DOT regulations and adhere to job site safety protocols.
  • Complete work in various environmental conditions and terrains.
  • Support other construction tasks when not actively operating equipment.

Requirements

  • Active NCCCO Certification (ability to provide number upon request).
  • Experience operating cranes in electrical utility or heavy construction industry.
  • Valid Driver's License required; CDL HIGHLY preferred.
  • Willingness to travel and work extended hours.
  • Ability to lift up to 50 lbs. and work on uneven terrain and in all weather conditions.
  • Must pass pre-employment background and MVR checks.
  • Familiarity with DOT regulations and job site safety procedures.

Preferred Qualifications

  • Multiple NCCCO crane class certifications.
  • OSHA 10 or 30 certification.
  • First Aid/CPR certification.
  • Experience in electrical utility construction or working around energized lines.

Apply