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Patient Advocate Remote Jobs in Raleigh, NC (NOW HIRING)

York Risk Services

RN Field Case Manager

Raleigh, NC · On-site +1

$75K - $96K/yr

... remote work environment that allows face to face interaction with injured workers and medical ... Serve as patient advocate to support, guide and coordinate care for injured workers, families and ...

Sedgwick

RN Field Case Manager

Raleigh, NC · On-site +1

$75K - $96K/yr

... remote work environment that allows face to face interaction with injured workers and medical ... Serve as patient advocate to support, guide and coordinate care for injured workers, families and ...

AccessPT

Patient Care Representative

Raleigh, NC · Remote

$15/hr

If so, then please submit your resume to apply for the remote Patient Care Representative position for the Central Intake Team at ACCESS PT. Access is an extraordinary company to work for, with a ...

Danaher

Senior Software Engineer - USA Remote

Raleigh, NC · Remote

$119K - $157K/yr

... patient outcomes. This fully remote position is part of the Leica Microsystems Research and ... Ability to communicate technical decisions to nontechnical and technical audiences and advocate for ...

Danaher

Senior Software Engineer - USA Remote

Durham, NC · Remote

$118K - $156K/yr

... patient outcomes. This fully remote position is part of the Leica Microsystems Research and ... Ability to communicate technical decisions to nontechnical and technical audiences and advocate for ...

Nexora Talent

Remote- Customer Experience Service

Raleigh, NC · Remote

$15.50 - $21.25/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

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All JobsPatient Advocate JobsPatient Advocate Remote JobsPatient Advocate Remote Jobs in Raleigh, NC

Patient Advocate Remote information

See Raleigh, NC salary details

$13

$20

$30

How much do patient advocate remote jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for patient advocate remote in Raleigh, NC is $20.09, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.49 per hour, depending on experience, location, and employer.

How to Become a Remote Patient Advocate

There are no formal educational requirements to become a remote patient advocate, though most hold a bachelor's degree in a health care administration or a related field. Some pursue a master's degree to make them more competitive in the job market. Registered nurses who wish to move into administration may also choose to become remote patient advocates. You must be familiar with electronic medical records and understand medical terminology and procedures related to your patients' conditions. Experience with insurance billing and codes is also helpful. Those who do not have experience in the health care industry may want to volunteer with a health care agency to gain hands-on experience in working with patients and learn how to maneuver through the medical process. Additional qualifications include excellent communication and organizational skills, up-to-date computer equipment, and reliable internet access.

What are Patient Advocate Remote jobs?

Patient Advocate Remote jobs involve working from a non-traditional office setting, often from home, to help patients navigate the healthcare system. Remote patient advocates assist individuals with understanding their medical bills, insurance claims, treatment options, and healthcare rights, all through phone, email, or online platforms. These roles require strong communication skills, compassion, and a thorough understanding of healthcare processes. Remote work allows patient advocates to support clients across different regions without being physically present. This flexibility can improve patient access to vital support while offering advocates a work-from-home environment.

What are some common challenges faced by remote Patient Advocates, and how can they overcome them?

Remote Patient Advocates often face challenges such as building rapport with patients virtually, managing sensitive information securely, and coordinating care across multiple healthcare providers. To overcome these, advocates should leverage secure communication tools, establish clear and empathetic communication from the outset, and stay organized with detailed case notes. Regular virtual team meetings and ongoing training can also help advocates stay connected and up-to-date on best practices, ensuring they can effectively support patients from a distance.

What are the key skills and qualifications needed to thrive as a Patient Advocate (Remote), and why are they important?

To thrive as a Patient Advocate (Remote), you need a strong understanding of healthcare processes, patient rights, and often a background in health administration or social work. Familiarity with electronic health record (EHR) systems, case management software, and sometimes relevant certifications like Certified Patient Advocate (BCPA) are typical requirements. Exceptional communication, empathy, and problem-solving skills help you build trust and effectively support patients through complex healthcare situations. These abilities are crucial for ensuring patients receive appropriate care, understand their options, and have their concerns addressed efficiently, especially in a remote setting.

What is the difference between Patient Advocate Remote vs Patient Coordinator?

AspectPatient Advocate RemotePatient Coordinator
Required CredentialsHigh school diploma or equivalent; healthcare knowledge beneficialHigh school diploma or equivalent; healthcare or administrative experience helpful
Work EnvironmentRemote, home-basedClinic, hospital, or healthcare facility, often in-person
Employer & Industry UsageHealthcare organizations, insurance companies, patient advocacy groupsHospitals, clinics, healthcare providers
Common Search & ComparisonPatient Advocate Remote vs Patient Coordinator

While both roles support patient needs, Patient Advocate Remote primarily focuses on guiding patients through healthcare systems and resolving issues remotely. Patient Coordinators often handle scheduling and administrative tasks in healthcare settings. The remote nature of the Patient Advocate role offers flexibility, whereas Patient Coordinators typically work onsite. Understanding these differences helps job seekers find the best fit for their skills and career goals.

More about Patient Advocate Remote jobs
What are the most commonly searched types of Patient Advocate jobs in Raleigh, NC? The most popular types of Patient Advocate jobs in Raleigh, NC are:
What are popular job titles related to Patient Advocate Remote jobs in Raleigh, NC? For Patient Advocate Remote jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Patient Advocate Remote jobs in Raleigh, NC look for? The top searched job categories for Patient Advocate Remote jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Patient Advocate Remote jobs? Cities near Raleigh, NC with the most Patient Advocate Remote job openings:
Patient Advocate Remote jobs near you
Infographic showing various Patient Advocate Remote job openings in Raleigh, NC as of July 2026, with employment types broken down into 84% Full Time, 5% Part Time, and 11% Contract. Highlights an 100% Remote job distribution, with an average salary of $41,797 per year, or $20.1 per hour.

Patient Billing Representative

Five Star Solutions

Raleigh, NC • Remote

$14/hr

Full-time

Posted 11 days ago

Job description

Join us as a Patient Billing Specialist, where you’ll support patients with payment processing, billing education, insurance verification, and claims-related inquiries. This role delivers empathetic, accurate, and compliant service while navigating healthcare billing systems and policies. Agents perform all payment processing and payment plan functions in addition to advanced billing, insurance, and claims support.

This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND, OH, OK, PA, SC, SD, TX, TN, UT, VA, WV, WI, WY

Qualifications
  • Customer service or call center experience required.
  • Healthcare billing, insurance, or claims experience strongly preferred.
  • Payment processing or financial transaction experience preferred.
  • High school diploma or GED required; additional billing or healthcare education a plus.
  • Technical proficiency with EMR systems and standard computer applications.
  • Ability to work independently in a remote or virtual environment.
  • Must be able to speak, read, write, and understand English.
  • Background check required in accordance with applicable laws.
Essential Functions

These functions emphasize patient advocacy, analytical billing expertise, regulatory awareness, and high-quality service delivery.

Patient Payment & Account Support

  • Accurately process patient payments via phone in accordance with Privia financial responsibility policies.
  • Create, update, and maintain payment plans following established guidelines.
  • Ensure transaction accuracy, proper documentation, and data integrity.

Billing, Insurance & Claims Support

  • Interpret and clearly explain claim notes, balances, and billing outcomes to patients.
  • Verify, audit, and update insurance information for completeness and accuracy.
  • Add or update insurance data within the EMR and resubmit pending or corrected claims.
  • Educate patients on billing concepts including coordination of benefits, deductibles, coinsurance, copays, timely filing, and claim denials.
  • Identify discrepancies and coordinate with internal teams to resolve billing-related issues.

Problem Resolution & Patient Education

  • Research account history to determine the root cause of billing or payment concerns.
  • Recommend appropriate resolutions and next steps in alignment with Privia policies.
  • Maintain professionalism and empathy during complex or sensitive financial discussions.

Resource & System Utilization

  • Utilize Privia-approved billing systems, EMR platforms, tools, and knowledge resources.
  • Navigate multiple systems simultaneously while assisting patients.
  • Adhere to all documentation, privacy, and security requirements.

Reliability & Continuous Learning

  • Maintain schedule adherence and consistent availability during assigned hours.
  • Complete all required Privia and client-mandated training.
  • Participate in ongoing uptraining and cross-training initiatives.

Ethical & Compliant Conduct

  • Uphold HIPAA requirements, confidentiality standards, and Privia security protocols.
  • Demonstrate professionalism, accountability, and patient-centered service in all interactions.
Requirements
  • Strong verbal and written communication skills.
  • Analytical problem-solving abilities and high attention to detail.
  • Solid understanding of healthcare billing and insurance concepts.
  • Ability to clearly explain complex billing information in patient-friendly language.
  • Comfort working across multiple systems and tools simultaneously.
  • Organized, self-motivated, and collaborative approach to work.
Pay and Benefits

Starting pay - $14/hr plus shift differential(extra $1/hr nights & wkds)

Working hours between - 8:00am-8:00pm (EST) ; Work Days - M-F 

Paid Training - typically 2 weeks in length from 9:00am-6:00pm Mon-Fri (EST)

Status - Full Time 40 hours, Benefit eligible 1st of month after 60 days 

The above statements are intended to describe the general nature and level of work and are not intended to be an exhaustive list of all responsibilities, duties, and skills required of the job

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.