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Work From Home Remote Patient Access Representative Jobs in Raleigh, NC

The Jernigan Agency

WORK FROM HOME

Cary, NC · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

HMG Careers

Work From Home Sales Specialist

Moncure, NC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ...

HMG Careers

Work From Home Sales Specialist

Clayton, NC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ...

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Work From Home Remote Patient Access Representative information

See Raleigh, NC salary details

$11

$18

$23

How much do work from home remote patient access representative jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for work from home remote patient access representative in Raleigh, NC is $18.51, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.58 per hour, depending on experience, location, and employer.

What does a work from home remote patient access representative do?

A Work From Home Remote Patient Access Representative is responsible for assisting patients with the registration process, verifying insurance information, scheduling appointments, and answering questions regarding healthcare services—all from a remote location. They serve as the first point of contact for patients accessing healthcare services, ensuring that all necessary information is collected accurately and efficiently. This role typically involves using phone, email, or online chat communication to interact with patients and healthcare providers. Excellent communication and organizational skills are important for success in this position.

What are the key skills and qualifications needed to thrive as a work from home remote patient access representative?

To excel as a Work From Home Remote Patient Access Representative, you need strong customer service skills, knowledge of medical terminology, and typically a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, scheduling software, and secure communication tools is important for daily tasks. Outstanding communication, attention to detail, and problem-solving abilities are essential soft skills for effectively assisting patients and coordinating care remotely. These skills ensure accurate patient information management, seamless scheduling, and a positive experience for both patients and healthcare providers.

What are some common challenges faced by work from home remote patient access representatives, and how can they be managed?

Remote Patient Access Representatives often encounter challenges such as managing high call volumes, maintaining patient data accuracy, and ensuring effective communication with both patients and healthcare teams. Working from home can also bring distractions and require strong time management skills. To overcome these challenges, it's important to establish a dedicated workspace, use reliable technology, and participate in regular team check-ins to stay aligned with organizational goals. Developing strong organizational habits and keeping up to date with healthcare regulations also contribute to success in this role.

What is the difference between Work From Home Remote Patient Access Representative vs Work From Home Medical Scheduler?

AspectWork From Home Remote Patient Access RepresentativeWork From Home Medical Scheduler
Primary RoleHandles patient intake, verifies insurance, and schedules appointmentsSchedules, reschedules, and manages patient appointments
Required CredentialsHigh school diploma or equivalent; healthcare experience often preferredHigh school diploma or equivalent; healthcare or scheduling experience beneficial
Work EnvironmentRemote, healthcare office or call centerRemote, healthcare office or call center
Common EmployerHospitals, clinics, healthcare providersHospitals, clinics, healthcare providers

Both roles are remote healthcare positions requiring similar credentials and work environments. The main difference is that the Remote Patient Access Representative focuses on patient intake and insurance verification, while the Medical Scheduler primarily manages appointment scheduling. Understanding these distinctions can help job seekers choose the role that best fits their skills and career goals.

What are popular job titles related to Work From Home Remote Patient Access Representative jobs in Raleigh, NC?

For Work From Home Remote Patient Access Representative jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Work From Home Remote Patient Access Representative jobs in Raleigh, NC look for?

The top searched job categories for Work From Home Remote Patient Access Representative jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Work From Home Remote Patient Access Representative jobs?

Cities near Raleigh, NC with the most Work From Home Remote Patient Access Representative job openings:

Work From Home Remote Patient Access Representative jobs near you
Infographic showing various Work From Home Remote Patient Access Representative job openings in Raleigh, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $38,511 per year, or $18.5 per hour.

Customer Service Representative | WFH Entry-Level

Raleigh, NC • On-site, Remote

Globe Life American Income Division
Insurance Services • 11 - 50 employees
Learn more about Globe Life American Income Divisionexternal

$14.25 - $19.50/hr

Full-time

Medical, Life

Posted 17 days ago

Job description

Remote Customer Service Representative | Client Benefits Specialist | Work From Home
Company: AO | Globe Life
Location: 100% Remote (United States)
Build a Meaningful Career Helping Working Families
Are you looking for a career that combines professional growth, flexibility, and the opportunity to make a real difference?
AO, a proud member of the Globe Life family, is hiring Remote Customer Service Representatives / Client Benefits Specialists to help working families understand and access life, accident, and supplemental health insurance benefits.
Since 2020, we've operated in a fully remote environment, allowing our team to work from home while building rewarding careers supported by comprehensive training and ongoing mentorship.
No previous insurance experience is required. We provide the training and support you need to succeed.
What You'll Do
  • Meet virtually with clients using Zoom.
  • Build relationships by understanding each client's needs.
  • Explain life, accident, and supplemental health insurance benefit options.
  • Guide clients through the enrollment process.
  • Respond to client questions and provide outstanding customer service.
  • Maintain accurate client records and documentation.
  • Participate in ongoing virtual training and professional development.
What We're Looking For
  • Strong communication and interpersonal skills.
  • Excellent customer service and problem-solving abilities.
  • Positive attitude with a willingness to learn.
  • Self-motivated and dependable.
  • Comfortable working independently in a remote environment.
  • Basic computer proficiency and reliable high-speed internet.
  • Customer service, retail, healthcare, hospitality, banking, education, military, or sales experience is helpful-but not required.
Why Join AO?
🏠 100% Remote Work
Work from home anywhere in the United States.
⏰ Flexible Schedule
Create a schedule that supports your career goals and personal priorities.
💵 Weekly Pay + Performance Bonuses
Earn competitive weekly income with uncapped performance incentives.
🎓 Comprehensive Training
Receive virtual onboarding, mentorship, leadership coaching, and ongoing professional development.
♥ Benefits
  • Health Insurance Reimbursement (after qualification period)
  • Company-Paid Life Insurance
  • Residual Income Opportunities
  • Career Advancement
  • Leadership Development
Recognition & Incentives
Top performers may qualify for company-sponsored incentive trips and recognition programs.
About AO
As part of Globe Life, AO has helped protect working families for more than 70 years by providing trusted life and supplemental health insurance solutions.
Our mission is simple:
Protect Every Child. Serve All Working People.
Interview Process
All interviews are conducted virtually via Zoom, making the hiring process convenient and accessible from anywhere.
Ready to Make an Impact?
If you're looking for a flexible work-from-home career where you can help families, grow professionally, and build long-term success, we'd love to hear from you.
Apply today and begin your career with AO.
AO | Globe Life
Work From Home. Help Families. Build Your Future.

Apply