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Remote Patient Access Jobs in Raleigh, NC (NOW HIRING)

AccessPT

Patient Care Representative

Raleigh, NC · Remote

$15/hr

If so, then please submit your resume to apply for the remote Patient Care Representative position for the Central Intake Team at ACCESS PT. Access is an extraordinary company to work for, with a ...

Pharmacy Careers

Appeals Pharmacist (Remote)

Raleigh, NC · On-site +1

$51 - $62.25/hr

Many roles offer hybrid or fully remote options. * Rewards: Competitive salary, comprehensive ... Our appeals pharmacists safeguard patient access while ensuring compliance with all regulatory ...

Cardinal Health

Coordinator, Individualized Care

Raleigh, NC · Remote

$17 - $22.25/hr

Cardinal Health Sonexus™ Access and Patient Support helps specialty pharmaceutical manufacturers ... REMOTE DETAILS: You will work remotely, full-time. It will require a dedicated, quiet, private ...

EmergeOrtho

Patient Financial Services Specialist

Durham, NC · Remote

$17.50 - $23.25/hr

Remote Work Environment - Work comfortably from home while staying connected to a dedicated and ... patients and improving access to care, we want to hear from you. Join a team that makes a ...

Kelly Services

Patient Shipping Specialist

Durham, NC · Remote

$23.50/hr

... access to therapy. Responsibilities: * Act as the primary point of contact and case manager for ... Ability to thrive in a regulated, remote, high-volume environment Preferred Qualifications:

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How much do remote patient access jobs pay per hour?

As of May 29, 2026, the average hourly pay for remote patient access in Raleigh, NC is $18.85, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.25 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Patient Access Specialist, and why are they important?

To thrive as a Remote Patient Access Specialist, you need strong knowledge of healthcare registration processes, insurance verification, and patient data management, typically supported by a high school diploma or equivalent and healthcare experience. Familiarity with hospital information systems (HIS), electronic health records (EHRs), and insurance eligibility tools is essential. Excellent communication, attention to detail, and problem-solving abilities help you effectively interact with patients and healthcare providers remotely. These skills ensure accurate patient information handling, smooth access to care, and positive patient experiences in a virtual environment.

What are some common challenges faced in a Remote Patient Access role, and how can they be managed effectively?

A common challenge in a Remote Patient Access role is ensuring clear and compassionate communication with patients over phone or online channels, especially when verifying insurance or explaining complex billing details. Additionally, working remotely can make collaboration with clinical and administrative teams more challenging, requiring strong organization and proactive communication. To manage these challenges, it's important to utilize secure digital tools, follow clear protocols, and maintain regular virtual check-ins with teammates to ensure consistent service quality and information flow.

What is a Remote Patient Access Specialist?

A Remote Patient Access Specialist is a healthcare professional who assists patients with the administrative aspects of accessing medical care, such as scheduling appointments, verifying insurance, obtaining authorizations, and answering questions about billing or services—all while working remotely. They serve as the first point of contact for patients and help ensure a smooth experience from registration to care delivery. This role requires strong communication skills, attention to detail, and knowledge of healthcare systems and privacy regulations.

What is the difference between Remote Patient Access vs Remote Medical Receptionist?

AspectRemote Patient AccessRemote Medical Receptionist
CredentialsHigh school diploma or equivalent; healthcare-related certificationsHigh school diploma; administrative or customer service experience
Work EnvironmentRemote, healthcare provider offices, hospitalsRemote, healthcare clinics, hospitals
Job ResponsibilitiesScheduling, patient data entry, insurance verificationAnswering calls, appointment scheduling, patient inquiries

Remote Patient Access and Remote Medical Receptionist roles both support healthcare operations remotely, but Remote Patient Access focuses more on patient data management and insurance processes, while Remote Medical Receptionists handle communication and appointment coordination. Both require healthcare knowledge and excellent communication skills, making them similar yet distinct roles in the healthcare industry.

What are the most commonly searched types of Patient Access jobs in Raleigh, NC? The most popular types of Patient Access jobs in Raleigh, NC are:
What are popular job titles related to Remote Patient Access jobs in Raleigh, NC? For Remote Patient Access jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Patient Access jobs in Raleigh, NC look for? The top searched job categories for Remote Patient Access jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Patient Access jobs? Cities near Raleigh, NC with the most Remote Patient Access job openings:
Remote Patient Access jobs near you
Infographic showing various Remote Patient Access job openings in Raleigh, NC as of May 2026, with employment types broken down into 83% Full Time, 13% Part Time, and 4% Contract. Highlights an 100% Remote job distribution, with an average salary of $39,215 per year, or $18.9 per hour.
Patient Access Representative

Patient Access Representative

Piedmont Health Services

Chapel Hill, NC • Remote

$16.43 - $22.08/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 7 days ago

Job description

About Piedmont Health Services

Piedmont Health Services, Inc. (PHS) is a 501(c)(3) nonprofit and Federally Qualified Health Center (FQHC) in North Carolina. Dedicated to delivering top-tier, accessible, and inclusive primary healthcare, PHS has proudly served for 55 years and remains the largest community health center in central NC. Operating 11 Community Health Centers, two PACE (Program of All-Inclusive Care for the Elderly) SeniorCare facilities, and 2 Mobile Health Units, PHS extends its services to residents across many counties, including Alamance, Caswell, Chatham, Orange, and Lee. 

What's an FQHC?

Federally Qualified Health Centers (FQHC) are community-based healthcare providers that receive funds from the Health Resources and Services Administration (HRSA) Health Center Program to provide primary care services in under-served areas.

Job Title - Patient Access Representative

Department - Scheduling Hub/ Operations

Reports to - Patient Access Manager

Benefits - 

  • Medical, Dental, Vision, Life Insurance (Short & Long Term Disability)
  • 403(b) Plan
  • Paid Holidays
  • CME (Continuing Medical Education)

About Position: PAR works in a professional scheduling hub environment and perform the following functions for the appointment scheduling, registration and referral management. This job includes a very large amount of call volume and texts and must be able to manage multiple windows and provide excellent customer service. This position will primarily be assigned to a scheduling hub.

  • Work Location: 100% Remote Work (North Carolina Residence Only)
  • Schedule: Monday through Friday, 8:00am - 5:00pm

Duties/ Responsibilities -

  • Manages large amounts of inbound calls and texts in a timely manner.
  • Monitors Call Performance Dashboards to ensure metrics are met daily.
  • Register, Schedule, reschedule, or cancel appointments for multiple sites and providers following set guidelines.
  • Identify Emergency Situations and follow Triage Protocol.
  • Identify customers’ needs, determine resolution or appropriate course of action or redirection within the guidelines required Demonstrates understanding of HIPAA requirements to ensure caller privacy.
  • Keep abreast of and adhere to changes in scheduling and registration guidelines.
  • Follow appropriate protocols, policies and guidelines for scheduling, registration and referral management while maintaining excellent customer service Coordinate appointments across the PHS network including dental and behavioral services.
  • Follow appropriate guidelines for phone and appointment notes documentation.
  • Utilize appropriate resources, to provide timely responses and resolutions.
  • Assist in collecting payments on past due balances.
  • Initiate patient outreach for visit compliance when necessary

Qualifications -

Education: Diploma, High school diploma.

Required: Excellent communication skills required.

Preferred: Preferred one to two years of customer service in a health care setting.

Immunizations: Be medically cleared for communicable diseases and have all immunizations up-to-date prior to beginning employment. 

Pay Range: $16.43/Hourly - $22.08/Hourly (commensurate with years of experience)

EEO Statement

Piedmont Health Services, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.