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Patient Access Jobs in Raleigh, NC (NOW HIRING)

Syneos Health Careers

Patient Access Specialist

Raleigh, NC · On-site

$16.75 - $22.25/hr

The primary focus of the Patient Access Specialist is to leverage strategic insights within targeted interconnected inpatient/outpatient systems to achieve identified business objectives including ...

McKesson

Patient Access Specialist

Cary, NC

$16 - $21.25/hr

Purpose The Patient Access Specialist, Rare/Orphan will be responsible for benefits investigation, prior authorization support, and claims adjudication, as well as refill management and delivery ...

McKesson Corporation

Patient Access Specialist

Cary, NC · On-site

$16 - $21.25/hr

Purpose The Patient Access Specialist, Rare/Orphan will be responsible for benefits investigation, prior authorization support, and claims adjudication, as well as refill management and delivery ...

McKesson

Patient Access Specialist

Cary, NC · On-site

$16 - $21.25/hr

Purpose The Patient Access Specialist, Rare/Orphan will be responsible for benefits investigation, prior authorization support, and claims adjudication, as well as refill management and delivery ...

UNC Health

Patient Access Intake Specialist

Raleigh, NC · On-site

$18.84 - $26.77/hr

This role is responsible in ensuring that patient access processing is performed in accordance with procedure and documented in a timely and accurate manner in ADT and other clinical information ...

UNC HEALTH

Patient Access Intake Specialist

Raleigh, NC · On-site

$18.84 - $26.77/hr

This role is responsible in ensuring that patient access processing is performed in accordance with procedure and documented in a timely and accurate manner in ADT and other clinical information ...

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How much do patient access jobs pay per hour?

As of May 28, 2026, the average hourly pay for patient access in Raleigh, NC is $18.48, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.53 per hour, depending on experience, location, and employer.

What Are Patient Access Jobs?

Patient access jobs include positions such as patient access representative, patient access specialist, patient access manager, access supervisor, and patient access coordinator. These jobs are found in a variety of medical facilities, such as a hospital or assisted living center, and involve the administration and management of healthcare access for customers. Specific duties vary depending on the position, but your responsibilities typically include the admission, intake, and registration of new patients or those returning to a hospital or medical facility. You may also handle the financial aspects of patient access services, such as verifying benefits, providing patients with information about different health care options, and offering financial counseling.

What are the key skills and qualifications needed to thrive as a Patient Access Representative, and why are they important?

To thrive as a Patient Access Representative, you need strong organizational skills, knowledge of medical terminology, and typically a high school diploma or equivalent. Familiarity with hospital information systems, scheduling software, and electronic health records (EHRs) is commonly required. Excellent communication, customer service, and problem-solving abilities help you interact effectively with patients and healthcare staff. These skills ensure efficient patient registration, accurate data entry, and a positive first impression for patients accessing healthcare services.

What are some common challenges faced by Patient Access professionals, and how can they be managed?

Patient Access professionals often encounter challenges such as managing high patient volumes, handling complex insurance verifications, and ensuring accuracy in data entry under time constraints. Effective communication skills and attention to detail are essential to prevent billing errors and maintain patient satisfaction. Many organizations provide ongoing training and support, and working collaboratively with clinical and billing teams can help address issues quickly. Adapting to changing healthcare regulations and technology updates is also crucial for success in this role.

What is a Patient Access Representative?

A Patient Access Representative is a healthcare professional responsible for greeting and assisting patients as they enter a medical facility. They handle tasks such as patient registration, scheduling appointments, verifying insurance, collecting payments, and answering questions about services. Patient Access Representatives play a crucial role in ensuring a smooth and efficient check-in process, helping patients navigate administrative requirements, and providing excellent customer service.
More about Patient Access jobs
What are the most commonly searched types of Patient Access jobs in Raleigh, NC? The most popular types of Patient Access jobs in Raleigh, NC are:
What are popular job titles related to Patient Access jobs in Raleigh, NC? For Patient Access jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Patient Access jobs in Raleigh, NC look for? The top searched job categories for Patient Access jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Patient Access jobs? Cities near Raleigh, NC with the most Patient Access job openings:
Patient Access jobs near you
Patient Access Representative

Patient Access Representative

Raleigh Orthopaedic

Raleigh, NC • On-site

$16 - $22/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Patient Access Representative Full-Time Position Raleigh Location

Raleigh Orthopaedic is hiring a Patient Access Representative for our Centralized Call Center to schedule appointments for all of our clinic locations. Our Patient Access Team plays an integral role in providing excellent service to our patients.

Responsibilities:

  • Manage a high volume of incoming appointment calls
  • Schedule new and established patient appointments
  • Deliver exceptional customer service to patients and team members

Preferred Experience:

  • 2+ years of experience in a call center environment
  • Background in a healthcare customer service role, ideally in a large medical office setting
  • Strong communication and active listening skills with a professional phone presence
  • Ability to thrive in a fast-paced, high-pressure environment
  • Positive demeanor and commitment to excellent service
  • Proficiency with technology and willingness to learn new systems
  • Openness to providing feedback for process improvement initiatives

Benefits:

  • Full medical, dental, and vision coverage with FSA and HSA options
  • Retirement plan with employer contributions
  • Company paid life insurance
  • Paid Time Off program

Compensation:

  • $16$22 per hour, commensurate with experience

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