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Patient Access Jobs in Raleigh, NC (NOW HIRING)

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How much do patient access jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for patient access in Raleigh, NC is $16.98, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $18.85 per hour, depending on experience, location, and employer.

What is a patient access representative?

Patient access jobs include positions such as patient access representative, patient access specialist, patient access manager, access supervisor, and patient access coordinator. These jobs are found in a variety of medical facilities, such as a hospital or assisted living center, and involve the administration and management of healthcare access for customers. Specific duties vary depending on the position, but your responsibilities typically include the admission, intake, and registration of new patients or those returning to a hospital or medical facility. You may also handle the financial aspects of patient access services, such as verifying benefits, providing patients with information about different health care options, and offering financial counseling.

What are some common challenges faced by patient access professionals, and how can they be managed?

Patient Access professionals often encounter challenges such as managing high patient volumes, handling complex insurance verifications, and ensuring accuracy in data entry under time constraints. Effective communication skills and attention to detail are essential to prevent billing errors and maintain patient satisfaction. Many organizations provide ongoing training and support, and working collaboratively with clinical and billing teams can help address issues quickly. Adapting to changing healthcare regulations and technology updates is also crucial for success in this role.

Is patient access a good career?

Patient access is a viable healthcare career that involves coordinating patient appointments, verifying insurance, and managing medical records. It often requires strong communication skills, attention to detail, and familiarity with healthcare systems and electronic health records. The role can offer stable employment and opportunities for advancement within healthcare organizations.

What does a patient access employee do?

A patient access employee is responsible for greeting patients, verifying insurance information, collecting co-pays, and scheduling appointments. They serve as the first point of contact in healthcare settings and often use electronic health record systems to manage patient information efficiently.
More about Patient Access jobs

What are the most commonly searched types of Patient Access jobs in Raleigh, NC?

The most popular types of Patient Access jobs in Raleigh, NC are:

What are popular job titles related to Patient Access jobs in Raleigh, NC?

For Patient Access jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Patient Access jobs in Raleigh, NC look for?

The top searched job categories for Patient Access jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Patient Access jobs?

Cities near Raleigh, NC with the most Patient Access job openings:

Patient Access jobs near you
Infographic showing various Patient Access job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 26% Part Time, and 7% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $35,313 per year, or $17 per hour.

Patient Care Specialist II

Millennium Physician Group

Durham, NC • On-site

$16.25 - $20.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Millennium Physician Group rating

6.3

Company rating: 6.3 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

670th of 887 rated healthcare providers

Job description

Job Description Summary
This position is for the Northern Durham office.
Hours are: Monday-Thursday 7:45am-5:30pm Friday 8:00am-12:00pm
How will you make an impact & Requirements
Job Description Summary
The Patient Care Specialist performs advanced administrative and patient access duties to support daily medical office operations. This role is responsible for independently registering patients, verifying insurance, processing referrals, and resolving basic billing or documentation issues. The Specialist ensures all interactions comply with HIPAA, privacy, and organizational policies while consistently providing exceptional service to patients, families, and staff.
How will you make an impact & Requirements
Key Responsibilities:
  • Greets, registers, and checks in patients, ensuring all demographic, insurance, consent, and contact information is accurate and current in the EHR.
  • Collects and processes copayments following standard cash-handling and reconciliation procedures.
  • Verifies insurance eligibility, obtains required authorizations, and verification results accurately in the patient record.
  • Provides clear explanations of check-in processes, insurance requirements, and payment expectations.
  • Answers and routes phone calls, schedules or reschedules appointments, and maintains daily appointment schedules while communicating adjustments to clinical staff.
  • Performs clerical and administrative tasks including filing, faxing, scanning, and uploading documents into the EHR.
  • Reviews patient accounts for outstanding balances or documentation errors and partners with billing to resolve discrepancies.
  • Maintains full HIPAA and privacy compliance by safeguarding patient information, properly managing documentation, and limiting access to authorized users only.
  • Identifies and reports potential privacy breaches, compliance risks, or billing concerns promptly according to established protocols.
  • Prepares, routes, and manages medical documentation to ensure completeness, confidentiality, and accuracy.
  • Provides professional, courteous customer service and maintains composure during high-volume or challenging situations.
  • Coordinates scheduling across multiple providers, departments, or specialties to support efficient patient flow.
  • Audits patient charts, registration data, and referral documentation to identify and correct compliance or process issues.
  • Participates in mandatory training programs related to compliance, privacy, workflow changes, and patient experience.
  • Supports the Practice Manager and care team with assigned administrative tasks.
  • Participates in departmental audits, workflow redesign initiatives, and implementation of new systems or technologies.
  • Prepares and distributes operational reports related to scheduling efficiency, registration accuracy, or service metrics.
  • Demonstrates excellent guest service to internal team members and patients.
  • Performs other related duties as assigned.
Requirements
  • High school diploma or GED required.
  • 2+ years of progressive experience in a healthcare or patient access environment.
  • Strong working knowledge of EHR systems, insurance verification, and medical terminology.
  • Strong attention to detail, interpersonal communication, and time-management skills.
  • Demonstrated professionalism and commitment to patient confidentiality.
  • Demonstrates empathy and professionalism when interacting with patients and families.
  • Adheres to HIPAA and privacy standards in all communications and record handling.
  • Consistently meets expectations, follows direction, and maintains punctuality.
  • Adjusts to changing workflows and patient volume with composure and teamwork.
  • Demonstrated ability to manage multiple priorities while maintaining accuracy.
  • Proven commitment to maintaining confidentiality, accuracy, and professional ethics.
  • Ability to work independently in a fast-paced, cross-functional environment.
About Millennium Physician Group:
Formed in 2008 and headquartered in Fort Myers, Florida, with offices in Florida, North Carolina, Georgia, and Texas, Millennium Healthcare is the largest independent physician group in the state of Florida and one of the largest in the United States. At Millennium Physician Group, our employees are the foundation of our success. Our promise is to provide you with the tools to do your job successfully, as well as providing a team atmosphere that empowers you to seek better ways to deliver care to our patients and their families. We also promise to care for you as an individual and help you grow in your role.
What We Offer:
  • Health, Dental, and Vision Insurance
  • 401(K) Retirement Plan with Matching
  • Employer-Paid Life Insurance Short & Long-Term Disability
  • Paid Time Off, Floating Holidays, and Paid Major Holidays
  • Employee Assistance Program (EAP)

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