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Patient Access Director Jobs in Raleigh, NC (NOW HIRING)

Syneos Health Careers

Patient Access Specialist

Raleigh, NC · On-site

$16.75 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The primary focus of the Patient Access Specialist is to leverage strategic insights within ... Direct customers to key education resources as needed, including HUB and reimbursement questions ...

McKesson Corporation

Patient Access Specialist

Cary, NC · On-site

$23 - $24/hr

Purpose The Patient Access Specialist, Rare/Orphan will be responsible for benefits investigation, prior authorization support, and claims adjudication, as well as refill management and delivery ...

McKesson

Patient Access Specialist

Cary, NC · Hybrid

$23 - $24/hr

Purpose The Patient Access Specialist, Rare/Orphan will be responsible for benefits investigation, prior authorization support, and claims adjudication, as well as refill management and delivery ...

McKesson

Patient Access Specialist

Cary, NC · Hybrid

$23 - $24/hr

Purpose The Patient Access Specialist, Rare/Orphan will be responsible for benefits investigation, prior authorization support, and claims adjudication, as well as refill management and delivery ...

Medix

Patient Access Representative

Durham, NC · On-site

$20.15/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Job Summary Our client is seeking a dedicated Patient Access Representative to join their team. The primary responsibilities of this role include handling communication from providers and staff ...

McKesson

Sr. Patient Access Inbound Specialist

Cary, NC · On-site

$19.87 - $33.11/hr

As a Patient Access team member, you are a vital advocate and guide . You bring clarity to the complex, answering pharmacy support lines with empathy, managing prior authorizations with precision ...

McKesson

Sr. Patient Access Inbound Specialist

Cary, NC

$19.87 - $33.11/hr

As a Patient Access team member, you are a vital advocate and guide . You bring clarity to the complex, answering pharmacy support lines with empathy, managing prior authorizations with precision ...

GSK

Access Optimization Director, Pipeline

Durham, NC · On-site

The Director will own the development of the US MA strategies for pipeline products across multiple therapy areas in collaboration with GSK stakeholders including payer, provider, patient access ...

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Patient Access Director information

See Raleigh, NC salary details

$72.9K

$115.5K

$160.9K

How much do patient access director jobs pay per year?

As of Aug 18, 2026, the average yearly pay for patient access director in Raleigh, NC is $115,491.00, according to ZipRecruiter salary data. Most workers in this role earn between $97,700.00 and $126,400.00 per year, depending on experience, location, and employer.

What does a Patient Access Director do?

The responsibilities of a patient access director include being a leader in the health care industry by defining strategy, policy, compliance assurance for patient scheduling, registration, financial counseling, and insurance verification. This position comes with a lot of responsibility, as you have access to all patient medical records and financials. You oversee all daily operations in the department while integrating your services with main hospital functions. You develop policies to guide service, find ways to improve department performance, and ensure staff members are following through with their continuing education. You also provide recommendations for additional resources or space the department needs. Other duties include staying updated on regulatory and compliance requirements and ensuring staff members stay informed.

What does a Patient Access Director do?

A Patient Access Director oversees the operations of patient admission and registration processes within a healthcare facility. They manage staff responsible for scheduling, registration, insurance verification, and related functions to ensure patients have a smooth experience entering care. This role involves policy development, compliance with healthcare regulations, and the implementation of technology to improve patient flow. The Patient Access Director also collaborates with other departments to optimize patient access and satisfaction. Their work is crucial for efficient hospital operations and high-quality patient service.

What are the key skills and qualifications needed to thrive as a Patient Access Director?

To thrive as a Patient Access Director, you need a solid understanding of healthcare administration, revenue cycle management, and insurance regulations, often supported by a bachelor’s degree in healthcare or business administration. Familiarity with patient registration systems, electronic health records (EHR), and certifications like CHAA or CHAM are typically required. Strong leadership, problem-solving abilities, and excellent communication skills help manage teams and ensure smooth patient experiences. These skills are vital for optimizing patient flow, ensuring regulatory compliance, and maintaining financial performance in healthcare organizations.

What are some common challenges a Patient Access Director faces in managing patient intake and registration processes?

A Patient Access Director often encounters challenges such as balancing high patient volumes with limited resources, ensuring compliance with ever-changing healthcare regulations, and maintaining accuracy in patient data collection. Additionally, they must foster strong communication between registration staff, clinical teams, and billing departments to minimize errors that could delay care or impact reimbursement. Addressing these challenges requires effective leadership, process improvement skills, and the ability to implement technology solutions that streamline workflows and enhance the patient experience.

What is the difference between Patient Access Director vs Patient Access Supervisor?

AspectPatient Access DirectorPatient Access Supervisor
CredentialsTypically requires a bachelor’s degree in healthcare administration or related field; relevant certifications like CPAT or CPAS are commonOften requires a high school diploma or associate’s degree; some certifications may be preferred
Work EnvironmentOversees multiple departments or facilities, strategic planning, and high-level managementManages daily operations of patient access staff, ensuring smooth patient registration and scheduling
Employer & Industry UsageHospitals, health systems, large clinicsHospitals, clinics, outpatient facilities

The Patient Access Director focuses on strategic leadership, policy development, and overall department management, while the Patient Access Supervisor handles daily staff supervision and operational tasks. Both roles are essential in healthcare settings but differ mainly in scope and responsibility.

More about Patient Access Director jobs

What are the most commonly searched types of Patient Access jobs in Raleigh, NC?

The most popular types of Patient Access jobs in Raleigh, NC are:

What are popular job titles related to Patient Access Director jobs in Raleigh, NC?

For Patient Access Director jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Patient Access Director jobs in Raleigh, NC look for?

The top searched job categories for Patient Access Director jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Patient Access Director jobs?

Cities near Raleigh, NC with the most Patient Access Director job openings:

Patient Access Director jobs near you
Infographic showing various Patient Access Director job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 25% Part Time, and 6% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $115,491 per year, or $55.5 per hour.

Patient Access Specialist

Syneos Health Careers

Raleigh, NC • On-site

$16.75 - $22.25/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Syneos Health rating

8.1

Company rating: 8.1 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

38th of 86 rated pharmaceutical

Job description

Description
You are an expert facilitator: you open doors, foster communication, and bridge the gap.
In this role, you will be responsible for the successful growth of patient access initiatives of our client within the assigned geographic territory. The primary focus of the Patient Access Specialist is to leverage strategic insights within targeted interconnected inpatient/outpatient systems to achieve identified business objectives including formulary access, reimbursement support, care transition support, and site of care offerings across the neuroscience portfolio. You will:
  • Act as an extension of the HUB
  • Provide reimbursement education leveraging Patient Healthcare Information (PHI) to support the benefits investigation and prior authorization processes for neuroscience products and administration/observation
  • Provide education on operational requirements per FDA, federal, and state level requirements for the handling of a controlled medication
  • Work with stakeholders to include customer targets within Integrated Delivery Networks, Hospitals, Pharmacies specializing in Mental Health, Community Mental Health Centers, and other community settings where mental health patient populations are managed to ensure that the activities of the PAS contribute to the achievement of the objectives
  • Direct customers to key education resources as needed, including HUB and reimbursement questions
Essential Requirements:
  • Bachelor's Degree
  • 5 years' experience in healthcare sales
  • Understanding and experience in the access and reimbursement landscape
  • Experience in building customer relationships, large account management, or related expertise (targeting, developing, and maintaining a customer base)
  • Demonstrated track record of achieving/exceeding responsibilities, goals and objectives
  • Current driver's license and clean driving record along with the ability to travel overnight up to 30%
  • Must live within territory or within territory boundaries.
Desired Requirements:
  • MBA
  • 2+ years demonstrated in-depth knowledge of the mental health market
  • Working knowledge of the targeted geographical area with existing understanding of the local healthcare environment (hospitals, systems, referral patterns)
  • Ability to utilize customer relationships and develop traditional and non-traditional customer relationships to further business opportunities

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.
Why Syneos Health? Our ability to collaborate and problem-solve makes a difference in patients' lives daily. By joining one of our field access teams, you will partner with industry experts and be empowered to succeed with the support, resources, and autonomy needed to successfully navigate the complex reimbursement landscape. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients Experience the thrill of knowing that your everyday efforts are contributing to improving patients' lives around the world.
W o r k H e r e M a t t e r s E v e r y w h e r e | How are you inspired to change lives?
Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)
At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.
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