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Patient Access Director Jobs in Raleigh, NC (NOW HIRING)

McKesson Corporation

Patient Access Specialist

Cary, NC · On-site

$23 - $24/hr

Purpose The Patient Access Specialist, Rare/Orphan will be responsible for benefits investigation, prior authorization support, and claims adjudication, as well as refill management and delivery ...

McKesson

Patient Access Specialist

Cary, NC · Hybrid

$23 - $24/hr

Purpose The Patient Access Specialist, Rare/Orphan will be responsible for benefits investigation, prior authorization support, and claims adjudication, as well as refill management and delivery ...

McKesson

Patient Access Specialist

Cary, NC · Hybrid

$23 - $24/hr

Purpose The Patient Access Specialist, Rare/Orphan will be responsible for benefits investigation, prior authorization support, and claims adjudication, as well as refill management and delivery ...

Medix

Patient Access Representative

Durham, NC · On-site

$20.15/hr

Job Summary Our client is seeking a dedicated Patient Access Representative to join their team. The primary responsibilities of this role include handling communication from providers and staff ...

UNC Health

Patient Access Intake Specialist

Durham, NC · On-site

$19.12 - $27.17/hr

This role is responsible in ensuring that patient access processing is performed in accordance with procedure and documented in a timely and accurate manner in ADT and other clinical information ...

New

UNC HEALTH

Patient Access Intake Specialist

Durham, NC · On-site

$19.12 - $27.17/hr

This role is responsible in ensuring that patient access processing is performed in accordance with procedure and documented in a timely and accurate manner in ADT and other clinical information ...

UNC HEALTH

Patient Access Intake Specialist

Butner, NC · On-site

$19.12 - $27.17/hr

This role is responsible in ensuring that patient access processing is performed in accordance with procedure and documented in a timely and accurate manner in ADT and other clinical information ...

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Patient Access Director information

See Raleigh, NC salary details

$72.9K

$115.5K

$160.9K

How much do patient access director jobs pay per year?

As of Aug 7, 2026, the average yearly pay for patient access director in Raleigh, NC is $115,497.00, according to ZipRecruiter salary data. Most workers in this role earn between $97,700.00 and $126,400.00 per year, depending on experience, location, and employer.

What does a Patient Access Director do?

The responsibilities of a patient access director include being a leader in the health care industry by defining strategy, policy, compliance assurance for patient scheduling, registration, financial counseling, and insurance verification. This position comes with a lot of responsibility, as you have access to all patient medical records and financials. You oversee all daily operations in the department while integrating your services with main hospital functions. You develop policies to guide service, find ways to improve department performance, and ensure staff members are following through with their continuing education. You also provide recommendations for additional resources or space the department needs. Other duties include staying updated on regulatory and compliance requirements and ensuring staff members stay informed.

What are some common challenges a Patient Access Director faces in managing patient intake and registration processes?

A Patient Access Director often encounters challenges such as balancing high patient volumes with limited resources, ensuring compliance with ever-changing healthcare regulations, and maintaining accuracy in patient data collection. Additionally, they must foster strong communication between registration staff, clinical teams, and billing departments to minimize errors that could delay care or impact reimbursement. Addressing these challenges requires effective leadership, process improvement skills, and the ability to implement technology solutions that streamline workflows and enhance the patient experience.

What is the difference between Patient Access Director vs Patient Access Supervisor?

AspectPatient Access DirectorPatient Access Supervisor
CredentialsTypically requires a bachelor’s degree in healthcare administration or related field; relevant certifications like CPAT or CPAS are commonOften requires a high school diploma or associate’s degree; some certifications may be preferred
Work EnvironmentOversees multiple departments or facilities, strategic planning, and high-level managementManages daily operations of patient access staff, ensuring smooth patient registration and scheduling
Employer & Industry UsageHospitals, health systems, large clinicsHospitals, clinics, outpatient facilities

The Patient Access Director focuses on strategic leadership, policy development, and overall department management, while the Patient Access Supervisor handles daily staff supervision and operational tasks. Both roles are essential in healthcare settings but differ mainly in scope and responsibility.

What are the key skills and qualifications needed to thrive as a Patient Access Director?

To thrive as a Patient Access Director, you need a solid understanding of healthcare administration, revenue cycle management, and insurance regulations, often supported by a bachelor’s degree in healthcare or business administration. Familiarity with patient registration systems, electronic health records (EHR), and certifications like CHAA or CHAM are typically required. Strong leadership, problem-solving abilities, and excellent communication skills help manage teams and ensure smooth patient experiences. These skills are vital for optimizing patient flow, ensuring regulatory compliance, and maintaining financial performance in healthcare organizations.

What does a Patient Access Director do?

A Patient Access Director oversees the operations of patient admission and registration processes within a healthcare facility. They manage staff responsible for scheduling, registration, insurance verification, and related functions to ensure patients have a smooth experience entering care. This role involves policy development, compliance with healthcare regulations, and the implementation of technology to improve patient flow. The Patient Access Director also collaborates with other departments to optimize patient access and satisfaction. Their work is crucial for efficient hospital operations and high-quality patient service.
More about Patient Access Director jobs
What are the most commonly searched types of Patient Access jobs in Raleigh, NC? The most popular types of Patient Access jobs in Raleigh, NC are:
What are popular job titles related to Patient Access Director jobs in Raleigh, NC? For Patient Access Director jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Patient Access Director jobs in Raleigh, NC look for? The top searched job categories for Patient Access Director jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Patient Access Director jobs? Cities near Raleigh, NC with the most Patient Access Director job openings:
Patient Access Director jobs near you
Infographic showing various Patient Access Director job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 25% Part Time, and 8% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $115,497 per year, or $55.5 per hour.

Patient Access Representative

Raleigh Orthopaedic

Raleigh, NC • On-site

$16 - $22/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Patient Access Representative Full-Time Position Raleigh Location

Raleigh Orthopaedic is hiring a Patient Access Representative for our Centralized Call Center to schedule appointments for all of our clinic locations. Our Patient Access Team plays an integral role in providing excellent service to our patients.

Responsibilities:

  • Manage a high volume of incoming appointment calls
  • Schedule new and established patient appointments
  • Deliver exceptional customer service to patients and team members

Preferred Experience:

  • 2+ years of experience in a call center environment
  • Background in a healthcare customer service role, ideally in a large medical office setting
  • Strong communication and active listening skills with a professional phone presence
  • Ability to thrive in a fast-paced, high-pressure environment
  • Positive demeanor and commitment to excellent service
  • Proficiency with technology and willingness to learn new systems
  • Openness to providing feedback for process improvement initiatives

Benefits:

  • Full medical, dental, and vision coverage with FSA and HSA options
  • Retirement plan with employer contributions
  • Company paid life insurance
  • Paid Time Off program

Compensation:

  • $16$22 per hour, commensurate with experience

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